Move Sales and Lettings reviews

★★★★★ 5/5

Google

Emily has been amazing from start to finish! She showed us the property at the very beginning and made us feel comfortable right away. Throughout the whole process she’s been friendly, approachable, and always quick to update us and answer any questions. She really made everything feel smooth and stress-free. Couldn’t recommend her enough!

Will · 27 September 2025

★★★★★ 5/5

Google

We had a very positive experience viewing the property. Harry was professional, friendly and made the viewing both informative and relaxed. He took the time to answer our questions clearly and ensured we had all the information we needed. We would be very happy to recommend him. The process so far with Move has been smooth and efficiently managed, which we’ve really appreciated.

Mercy · 15 April 2026

★★★★★ 5/5

Google

Couldn’t recommend Move highly enough - Steve has been excellent throughout the rental process. His knowledge and experience of the building industry adds a professionalism and security to the whole operation. He’s always quick to respond and always so polite and his attention to detail is exemplary coupled with a desire to strive for the highest standards throughout. Thank you.

Louise · 4 May 2025

★★★★★ 5/5

Google

The team at Move Worcester are incredible. Especially Emily and Zoey. They make the process of selling easy and they keep you updated with regular chat through a dedicated WhatsApp group. If you are moving choose MOVE.

Andrew · 28 August 2025

★★★★★ 5/5

Google

Emily sold our house for us in record time - she got us a great price and handled all the viewings, keeping us updated at every stage of the process. From having our initial photos taken to the day of completion Emily and the team went above and beyond to ensure everything went smoothly. We wouldn’t hesitate to use Move again and would recommend to anyone looking for an agent to sell or let their property.

Lee · 16 April 2025

★★★★★ 5/5

Google

We would highly recommend Move. James Hyland was very friendly, personable and genuinely interested in our requirements which we really didn’t get from other agents we viewed with. Communication and support has been 5*. Thanks James and Move

Steve · 26 April 2025

★★★★★ 5/5

Google

We wish to express our profound gratitude to Zoe Davies and James Hyland at Move Estate Agency in Worcester, who expertly guided us through our property search and helped us find our beautiful new home. As clients of this esteemed agency, we can confidently say that they not only met but exceeded all expectations, delivering an extraordinary experience. Zoe Davies won our hearts with her incredible patience and remarkable endurance. Her dedication and empathy for clients' personal circumstances and concerns are truly commendable - qualities often elusive in the real estate industry. What stands out is Zoe's genuineness; her soft-hearted, kind, caring, and empathetic nature blends seamlessly with her business tenacity, strength, and focus. This unique combination is, we believe, the secret to her unparalleled success. In an industry frequently perceived as aloof and impersonal, Zoe embodies a rare fusion of real estate expertise and genuine care for her clients. While we were still trying to bridge the gap with our seller, Zoe expertly stepped in, navigating both sides to reach an agreement. We were truly impressed by how flawlessly she facilitated discussions between both parties. Without a doubt, her outstanding efforts will be forever appreciated by both us and the seller. Zoe's unwavering commitment and care towards her clients are a breath of fresh air in the real estate world. Whether you're buying or selling, with Zoe at the helm, you can rest assured that you have a true ally in your corner, advocating for your interests with skillful determination and heart. From the moment we met James Hyland at our second viewing, we were captivated by his infectious enthusiasm and boundless energy, which created a welcoming atmosphere conducive to joyful interaction. James possesses an incredible knack for forging instant connections, making us feel heard and understood from the very beginning - an impressive feat. His warm demeanor and genuine interest in understanding our unique perspectives fostered an environment of trust. What is particularly striking about James is his ability to gracefully balance the interests of both parties during often protracted negotiating discussions. He ensured that both parties felt equally valued and respected, creating a seamless and harmonious experience. Both Zoe and James demonstrated an unparalleled level of dedication. They not only accommodated our request to view the same property three times but also responded to our numerous questions in record time. Their diligence in ensuring we had all necessary information to make a fully informed decision before our purchase was truly remarkable. We would also like to extend special thanks to Emily Williams, who was our first contact at Move Estate Agency and showed us around the property. Emily was brilliant; she had all the details at hand during our initial viewing and knew the property inside out. Buying or selling a property is often one of life's most significant milestones, a decision that carries immense emotional and financial weight. In Zoe and James, you will find trusted realtors who understand the gravity of this pivotal moment. Whether you are embarking on the journey of buying or selling a property, look no further than Move Estate Agency - a shining example of what can be achieved when passion, expertise, and genuine commitment to clients converge. Their approach embodies a trusted partnership where they facilitate not just the exchange of bricks and mortar but also understand and realize the dreams of families whose hopes underpin these exchanges. In Zoe and James, we found more than just estate agents; we found a family who understood our hopes and aspirations. Their dedication and remarkable professionalism combined with personal care have left an indelible mark on our experience. As we look forward to settling into our beautiful new home, we will carry with us the warmth and care that Zoe and James invested in our journey - forever grateful for their exceptional service and the memories we've created along the way.

S · 5 December 2024

★★★★★ 5/5

Google

Currently in the process of selling a house with the team at Move and couldn’t be happier. Communication from Emily has been outstanding which is all I could ask for really. The whole experience has been pleasant and easy and I couldn’t recommend them enough. Emily & Zoe are both BRILLIANT and if anyone is looking to sell or buy then these 2 are the people to speak to!

Adam · 16 April 2025

★★★★★ 5/5

Google

One of the best estate agents in Worcester town. Firstly Zoe and the team was extremely quick in contacting me and getting my details and requirements once I had send in the enquiry. Secondly, me being a first time home buyer, Emily helped me connect with a good mortgage advisor which made this process much easier. Will totally recommend MOVE to anyone who is struggling with finding a property. Kudos to the Zoe, Oliver and Emily. What a great team !!!

SONA · 23 March 2024

★★★★★ 5/5

Google

Zoe has to be the most knowledgeable salesperson I have spoken to. Her response is superb. Nothing is ever too much trouble and she always goes above and beyond. Big or small she is there to help. She helped me negotiate down my onward purchase with another agent and explained everything I needed to gain my dream home. You will not regret speaking with Zoe. I have every faith she will turn any negative situation around to a positive one! Again thank you to Zoe!

Chloe · 23 March 2024

★★★★★ 5/5

Google

After an unsuccessful attempt with another Estate Agent to sell my property I went with Move Sales & Letting. After a visit to my home by John Brewer Managing Director after less than a month all the expectations John set out for a successful sale were met. Thanks to George Tatham-Losh, Oliver Svehlik, Zoe Davies Sales Manager and her team for their assisted viewings, negotiations and updates and cheerful persona. I haven’t stopped smiling since my sale was announced. Thank you all.

Kathleen · 22 February 2024

★★★★★ 5/5

Google

I had to move out of a flat that was super convenient to my lifestyle and due to needing affordable city centre living, I thought that it wouldn’t be possible. I had searched for flats all over and came across one of the properties let by move estate agents. Emily conducted a professional and detailed viewing and answered any question that I had. Whilst waiting for referencing, I did have a few issues come up but Emily and Oli were very helpful and understanding. They helped me arrange a fair agreement that works very well for myself and landlord and my cat can finally be treated like a pet rather than a fugitive!! I recommend move estate agents for renting as they really do their best to secure the property for you. If I was to move again, I would definitely contact these guys first as they have been so fantastic and I am confident in their ability to do their job with everyone’s interest in mind. Now I have a flat that is still convenient for my lifestyle and is affordable but way better than my previous living arrangement.

Matilda · 22 February 2024

★★★★★ 5/5

Google

Although on this occasion we didn't end up sealing a deal on the property that Move had advertised due to family matters, we were impressed with the skills and attitude that Oliver and the team had towards us, understanding exactly what our needs are and going the extra mile in customer support to ensure we get the best chance to seal a deal if we decided to go ahead. So would highly recommend them and will definitely knock on their door again if we need to rent or buy a property again in the future

Mircea · 25 October 2023

★★★★★ 5/5

Google

James was very friendly and approachable. He answered all my questions and was able to find the answers for any queries I had. He was quick in responding to my emails and sending over the link to complete my application. This was my first …

Ryan · 16 April 2025

★★★★★ 5/5

Google

Emily has been brilliant, she has been efficient and knows everything I have asked regarding the properties I have viewed! She’s is friendly and approachable! She has gone out her way for me and it has been all round a good experience! Thank you Emily

Laura · 16 April 2025

★★★★★ 5/5

Google

Asked to view a flat and unfortunately it was no longer available, spoke to Oli on the phone about who I was, what I was looking for and all of my criteria. Thought nothing of this, and a couple of days later he had found me the perfect flat in Worcester! This guy has really great landlord connections and is genuinely interested in finding the right people the right homes. I am elated with my flat and appreciate having such a great agent to have helped me every step of the way and answered all my queries perfectly. Being generation rent, i've rented for a while, different flats in different parts of the country and I couldn't say i've met a better lettings manager! Thanks so much!

Abbie · 22 June 2023

★★★★★ 5/5

Google

Were really great with helping me move in to my first flat. Despite my working arrangements being a little different to most (I work for a foreign company) they were very accompanying to understand my work to see if I was able to be a good Tennent. When I accidently locked myself out of my flat Oliver allowed me to sit at the Estate Agents office and helped me arrange a locksmith to pick my lock. Nothing but praise for the Worcester Lettings team but especially Oliver.

Taylor · 22 June 2023

★★★★★ 5/5

Google

We were extremely impressed by Emily when she recently arranged a viewing and showed us around a property. She was most professional. Unlike others viewings we have had with other agents we were given lots of time and didn’t feel pressured. She knew nearly everything about the property and had clearly done the research. If she didn’t know the answer she found out and got back to us that evening. Excellent service and would totally recommend Emily from Move Sales and Lettings. Thank you.

Nikki · 22 June 2023

★★★★★ 5/5

Google

We have recently sold our property through Move and they were fantastic throughout. We chose to sell through Move after we viewed a property they were selling and Steve was so great in the viewing we wanted him to sell our house. We dealt with Chloe also who again was brilliant, answered all out questions and really worked hard to get our sale completed. I would definitely recommend Move and if we were to sell in the future would be using them again.

Faye · 22 June 2023

★★★★★ 5/5

Google

Emily has been absolutely amazing. I first went to view a property in January with Emily but didn’t go for it, a month or so later got a call from her telling me they had recently got some flats that she thought I would like. She was 100% correct and I am now currently renting one of them. It is my first time renting and she has helped me with every step. She made me feel so confident and assured throughout the whole process, I genuinely couldn’t recommend anyone more.

Sarah · 22 June 2023

★★★★★ 5/5

Google

My flat has been successfully gone under offer by the move estate agents. I have always felt reassured during the process and Emily has been fantastic in keeping me updated with viewings and problem solving when trying to arrange them with my tenants. I would highly recommend move estate agent if you are looking to sell your property-ask for Emily and Zoe the two titans of Move!

Ahmed · 23 March 2024

★★★★★ 5/5

Google

‘Zoe assisted me with finding my next property, she helped me arrange everything! From an end of tenancy clean to removals, I am now living in my new flat, which I am the happiest in. Thank you Zoe and your Team

Carlo · 16 April 2025

★★★★★ 5/5

Google

Zoe has been brilliant, she always made sure to answer all queries and questions promptly, as well as making the offering/buying process smooth and stress free. I would highly recommend her service and will be using move estate agents again!

Chris · 16 April 2025

★★★★★ 5/5

Google

Brilliant customer service! Zoe has been amazing from evaluating my property to talking through my options and guiding me in my next steps! Very professional, always well prepared and so friendly and approachable! I absolutely recommend her and her team!

Erofili · 16 April 2025