Every review we hold for the Woolwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSarah Rexhepi was very thorough in giving me the details of the units, the information I needed as well as additional essential information. I appreciated her asking my immediate feedback and what she could do to make anything better, as well as her follow up over the phone. I would be very happy to continue working with her.
Veronica · 16 April 2025
Agent replied · 24 August 2024
Dear Veronica, Thank you for taking the time to review Dock28.
We are pleased to hear that Sarah was informative and you enjoyed your … More
★★★★★ 5/5
GoogleMy partner and I have been dealing with Hoss for our first home. From a sales perspective it’s a 5/5 stars from us. We are still in the process of working through the admin with our first home and will see how the rest of the handling with Fairview goes.
Our feedback on Hoss is that he’s been very helpful in our meetings and supportive in trying to find different ways to help with our decisions. We appreciated his advice throughout the process. Thanks to Hoss, we’ve been able to progress our situation and we’re looking forward to moving into our new home this year.
SYF · 14 May 2024
Agent replied · 24 August 2024
Dear SYF, Thank you for taking the time to review Dock28.
We are pleased to hear that Hoss was helpful and supportive and you enjoyed your experience with us.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 5/5
GoogleHoss Eddin is really a star; he is very friendly, honest and informative.
Buying a house is always a painful and daunting process. Hoss went extra miles to ensure that difficulty is kept to the absolute minimum.
Dock28 is really a nice, exciting and excellent development. Fairview is an outstanding developer and it's always a delight to communicate with its committed and wonderful personnel. I can't recommend it enough.
I'm very pleased with my purchase: the property and the process.
Thanks a lot, Hoss, for making this happens.
Mohammed · 14 May 2024
Agent replied · 24 August 2024
Dear Mohammed, Thank you for taking the time to review Dock28.
We are pleased to hear that you enjoyed your visit to the Sales & Marketing Suite and Hoss was very friendly and informative.
★★★★★ 5/5
GoogleMy wife and I had a very good experience with the Dock28 people, in particular Hoss and Sarah. They were very informative and happy to understand our needs and help choose the best property for us. We have not bought anything (yet), but that certainly isn't for the lack of effort of the sales team.
Bartlomiej · 16 April 2025
Agent replied · 24 August 2024
Hi Bartlomiej, Thank you for taking the time to review Dock28.
We are pleased to hear that Hoss & Sarah were informative and you enjoyed your … More
★★★★★ 5/5
GoogleMax was great at understanding your housing requirements and suggesting the best available options. He was extremely personable and patiently showed various properties to my father as well as myself- which made the entire viewing experience pleasant and memorable. Would highly recommend his services should anyone wish to consider purchasing property at Dock 28!
Freya · 29 July 2024
Agent replied · 24 August 2024
Hi Freya, Thank you for taking the time to review Dock28.
We are pleased to hear you would highly recommend Max and you enjoyed your visit to the Sales & Marketing suite.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 5/5
GoogleSales team at Dock28 is very friendly and helpful when explaining the buying process to a first time buyer like me. I wanted to thank Hoss in particular for responding promptly to all my questions and has provided me options that meet my criteria. The sales team and Hoss ensure the whole process is as smooth as possible.
Oscar · 14 May 2024
Agent replied · 24 August 2024
Dear Oscar, Thank you for taking the time to review Dock28.
We are pleased to hear that you enjoyed your visit to the Sales & Marketing Suite and you had a great experience with Hoss and the team.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 5/5
GoogleBuying a first home can be stressfull prospect, but Sarah and the team have been very friendly and helpful. Explaining the entire process, making sure everything is in order and recommending mortgage brokers and sollicitors.
Thomas · 16 April 2025
Agent replied · 24 August 2024
Hi Thomas, Thank you for taking the time to review Dock28.
We are pleased to hear that Sarah was friendly and helpful and you enjoyed your … More
★★★★★ 5/5
GoogleMy wife and I were sent an eviction notice in January. We were recommended Fairview in Dock 28 and since first contact, nothing but 5 star immaculate service from the team there especially Max and Sarah. Seamless transition into our new beautiful 5th floor flat with great views of south east London, the Thames and the Dock (28). We couldn't be happier.
Martin · 7 April 2025
★★★★★ 5/5
GoogleMax was wonderful to deal with from start to finish. While I did not commit due to other reasons, he was very helpful and would highly recommend him.
Chipo · 16 April 2025
Agent replied · 24 August 2024
Hi Chipo, Thank you for taking the time to review Dock28.
We are pleased to hear that Max was very helpful during your visit. … More
★★★★★ 5/5
GoogleMy sales negotiator, Hoss has been of tremendous help, he got us the best deal on our 2 bed apartment. The overall process of acquiring the home was seemless and I am happy that I'll be getting my keys today. Thank you so much Fairview.
Neeraj · 14 May 2024
Agent replied · 24 August 2024
Hi Neeraj, Thank you for taking the time to review Dock28.
We are pleased to hear that Hoss was helpful during your property purchase.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 3/5
GoogleAsking to put reviews in the middle of the purchase process while we still have not completed the purchase and not yet started living there is not a nice thing.
I was expecting more quality, it seems Fairview is in a rush to make all the buildings 2 months sooner than the first suggested date
Firouzeh · 14 September 2025
Agent replied · 13 December 2025
Hi Firouzeh, Thank you for taking the time to review Dock28.
We are pleased to hear that you had the best experience with us.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 5/5
GoogleMy partner and I recently moved into our new flat at Dock 28 and are really happy with it. The development has some lovely green spaces and there are a few nice parks nearby as well as the Thames Path, which is great seeing as we have a baby. The residents in the building are also really friendly. Hoss on the sales team was very knowledgeable and we found the post-closing team to be responsive and efficient at fixing some minor snags with the flat after we moved in. Overall really happy!
Stephanie · 27 September 2024
Agent replied · 22 October 2024
Hi Stephanie, Thank you for taking the time to review Dock28.
We are pleased to hear you are happy in your new flat and you had a great experience with Hoss and the sales team.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 1/5
GoogleUnfortunately cannot be more disappointed with customer service here. I called to enquirer about an appointment as I hadn’t received any confirmation. The lady/ receptionist answered stating I am not on her list and she is very busy with launching day. I asked her how she could confirm I wasn't on her list as she didn’t ask me anything about my name or who’s name the appointment was in etc.. she then rushed to say she will call back and hanged up before I could continue.
Taslima · 28 August 2024
Agent replied · 13 June 2024
Dear Taslima,
I have spoken with the Sales Team and they have informed us that you rang the office saying you wanted to come down for an appointment that day. The team were launching the final phase of the development and asked for your name to check the appointment list, unfortunately your name was not on the list and the team were fully booked with appointments. The team tried to help you while dealing with multiple walk ins until you decided to hang up on them.
When requesting a viewing online the team will always call you to confirm the appointment and follow up with a "viewing confirmed" email stating the date and time, along with information on how to find them,
Many thanks
The Fairview Team
★★★★★ 5/5
GoogleThank you Hoss for helping me in knowing more about the development
KMC · 16 April 2025
Agent replied · 16 April 2026
Dear KM, thank you for taking the time to leave your feedback.
We are pleased to hear you had a positive experience with us. … More
★★★★★ 1/5
GoogleVery disappointed with the Doc28 sales team. We had multiple discussions about a specific price for a property, including parking and fees. However, upon arriving to finalise the purchase, they denied the agreed-upon price and claimed additional charges. This wasted our time and caused frustration.
There seems to be a lack of communication within the sales team, leading to confusion and unprofessional experiences for potential buyers. Hopefully, they can improve communication and honor their agreements.
I would never consider Fairview property in future.
Mayank · 14 April 2024
Agent replied · 13 June 2024
Hi Mayank,
Sorry to hear about your disappointment.
We have spoken to the sales team who have advised that you visited Dock28 and decided on a specific plot. One of our sales negotiators went through some figures and agreed on a sum which included incentives. You went away to think about it and when responding offered less than the agreed amount, including incentives, so we were unable to accept your offer.
You then came back a few days later when the sales negotiator was on annual leave, offering the same amount to their colleague with no mention of incentives so this offer was accepted. Once attending the sales office to go through paperwork it became clear you expected incentives included in your offer which was not something we could facilitate.
We followed up with a call to talk things through with you and explain how the offer was accepted due to no mention of incentives but you were not happy with our explanation.
Thanks
The Fairview Team
★★★★★ 5/5
GoogleHoss was lovely and very informative. He showed me several different apartments and went through different options and incentives with me. Really lovely apartments. I highly recommend viewing with Hoss.
Marsha · 14 May 2024
Agent replied · 24 August 2024
Dear Marsha, Thank you for taking the time to review Dock28.
We are pleased to hear that Hoss was very informative and you enjoyed your experience with us.
★★★★★ 5/5
GoogleWe had an excellent service, well informed and helped by Asem Dawlazie. I would like to say a huge a thanks to Asem and his team.
All the best,
Irada
Irada · 14 May 2024
Agent replied · 24 August 2024
Dear Irada, Thank you for taking the time to review Dock28.
We are pleased to hear that you enjoyed your visit to the Sales & Marketing Suite and you had a positive experience with Asem.
★★★★★ 1/5
GooglePLEASE, PLEASE BE AWARE BEFORE BUYING. Fairview is a big deceit led by scammers. They will tell you everything you want to hear just to sell the property. Once you sign that devilish contract, they send James, who will sweep all your problems under the rug. Leaking balconies, insulation problems, no fire safety sign-offs, and issues with noisy pumps, they disregard NHBC warranty reports and play games each time you encounter a problem!
Just read about existing developments and the issues they had/having.
AVOID AT ALL COSTS!
Matty · 15 January 2024
Agent replied · 13 June 2024
Hi Matty, sorry to hear you are experiencing issues with your property. Please could you email marketing@fairview.co.uk with your details, including your property address, so we can look into this for you.
Thank you, The Fairview Team
★★★★★ 5/5
GoogleThank you Sarah Rexhepi.. you've been very patient and kind. Thank you for answering all our queries and explaining the process very clearly. 👍👍 …
Sathiya · 14 May 2024
Agent replied · 24 August 2024
Dear Sathiya, Thank you for taking the time to review Dock28.
We are pleased to hear that you enjoyed your visit to the Sales & Marketing Suite and you had a great experience with Sarah.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 5/5
GoogleThank you to Sarah Rexhepi who made a daunting (but exciting) first home buy a nicer experience.
Russell · 27 September 2024
Agent replied · 22 October 2024
Hi Russell, Thank you for taking the time to review Dock28.
We are pleased to hear that you had a nice experience with Sarah and buying your first home.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 5/5
GoogleThank you so much Sarah for detailed walkthrough of the property. YOu were really helpful and answered all our queries. Really appreciate it. Thanks
Vijay · 14 May 2024
Agent replied · 24 August 2024
Dear Vijay, Thank you for taking the time to review Dock28.
We are pleased to hear that you enjoyed your visit to the Sales & Marketing Suite and you had a positive experience with Sarah.
★★★★★ 5/5
GoogleSuzy Hajdari was an excellent host, very knowledgeable and guided us through all the available options. Her help was very much appreciated!
Mark · 14 May 2024
Agent replied · 24 August 2024
Hi Mark, Thank you for taking the time to review Dock28.
We are pleased to hear that Suzy was an excellent host and you enjoyed your experience with us.
If we can assist you any further please do not hesitate to get in touch!
★★★★★ 5/5
GoogleThanks to Hoss Eddin for his help and
Thanks to Suzy Hajdari for her support and getting us the John
Lewis vouchers.
Eileen · 14 May 2024
Agent replied · 24 August 2024
Hi Eileen, Thank you for taking the time to review Dock28.
We are pleased to hear that Hoss and Suzy were helpful and you enjoyed your experience with us.
★★★★★ 1/5
GoogleI’ve lived in this complex for over six months. While the apartment is beautiful and compact, there are a few issues I’ve encountered that I believe prospective buyers or tenants should be aware of before committing.
During the summer, the apartment gets extremely hot and humid. Despite opening the windows, there is hardly any ventilation, making it very uncomfortable.
I assumed the apartment’s heat retention in summer would be beneficial during winter, but unfortunately, that’s not the case. The heating system is the worst I’ve ever experienced. Despite paying for gas, it’s ineffective. I’ve had to purchase electric heaters, which is frustrating and adds to my expenses.
During winter, there’s a significant draft from the windows, which makes the rooms freezing. This has affected my health to the point where I frequently wake up feeling unwell.
The walls are really thin so be prepared to hear everything going on upstairs /downstairs and in the corridors. There’s really no privacy.
I would not recommend this place for a family there’s no storage in the property :)
M.A · 24 February 2025
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