Chancellors reviews

★★★★★ 5/5

Facebook

I am in contact with Matthew Collins who is conscientious, diligent, polite and professional. He is endeavouring to keep us in the loop and send relevant info out on a rental house we like. We haven't always had great service from estate agents so Matthew is a welcome relief! Robyn Hollingworth.

Robyn · 12 March 2021

★★★★★ 5/5

Google

George is full on knowledge about the local area and presented lots of research during our meeting. I found him to be very clear and honest with his advice.

Clark · 1 October 2023

★★★★★ 5/5

Google

I am very happy with the service provided! Thank you so much to George for all this hard work!

Marina · 4 May 2024

★★★★★ 1/5

Facebook

Most of their properties listed on right move have already been sold. So when you phone up to enquire about it it's an utterly pointless conversation. They will tell you the reason for this is their policy is to continue to market the property until exchange of contracts should the sale fall through. No other estate agents I know of does this. I think the real reason is so that when you phone in to enquire about a property that's been sold this then gives them a sales lead.

Nick · 7 June 2023

★★★★★ 5/5

Facebook

Myself and husband have been working with Francesca who took over our property management in the Abingdon Branch. She has been quick to respond, so helpful and overall pleasure to be in contact with. She has made the stress of moving out and dealing with the handover very manageable and easy. Thank you Francesca!!

Sophie · 31 October 2019

★★★★★ 5/5

Facebook

I have recently sold my flat and have moved into rental accomodation organised through Chancellors. They did a great job and in particular Danniella Wylie from the Letting Team who manged to get me into my nnew property within 24 hours. Danniella was super friendly and efficient. Ben Dodds was also very helpful. Thanks to you both.

John · 5 October 2017

★★★★★ 5/5

Facebook

Elizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.

Carole · 6 October 2020

★★★★★ 5/5

Facebook

Would definitely recommend Chancellors, they’ve been a massive help since we moved into our property just over a week ago. In particular Casey Gramson, our property manager, has been super, and has dealt with all of our requests effectively, and in a timely manner. Always polite and professional, so yes, would definitely recommend!

Alexander · 9 August 2019

★★★★★ 5/5

Facebook

Just a little note to say how forthcoming and helpful Casey Gramson has been with all things to do with the letting and management of my flat. She's been great and nothing is too much trouble. Very communicative which is what you want and need when letting your property. thanks Casey. Caryl Jones

Caryl · 17 July 2019

★★★★★ 5/5

Facebook

I do have problems receiving my rental payments on time from one tenant. My account manager is called Emelia. Emelia is polite and methodical in her approach. She is able to give suggestions and possible solutions. She ensures the correct notices are give that protect me. She is prompt in her response and keeps me updated.

Mike · 9 December 2016

★★★★★ 5/5

Google

Although we ended up not buying through Chancellors due to the chain situation of the property that we were interested in, we very very impressed by Ryan Ruane's professionalism and we felt he was one of the best agents that we dealt with over the past 6 months. We would like to thank you again

EP, · 1 October 2024

★★★★★ 5/5

Facebook

Francesca is my property manager, she is a pleasure to work with. When I have some problem, doubt, ...she always responds fast, by telephone and also by email. She is really helpful. It is a pleasure talk with her, always polite and nice. I am really happy with her.

Noelia · 3 November 2019

★★★★★ 5/5

Facebook

Ben Robertson was the only estate agent that we came across that explained everything we needed to know about renting our first property. As my husband was from Bali I was concerned that It would affect our renting prospects.. Other estate agents Haven’t been very helpful compared to Ben. You have put our mind at rest and we are no longer stressed about the renting process. Look forward to working with you in the next couple of months. Thanks again!

Sammy · 26 February 2020

★★★★★ 5/5

Facebook

Francesca has recently become my property manager, she is an absolute pleasure to work with. Very quick to respond to any of my queries and sorts out any problem we may have immediately. Francesca is incredibly polite and very easy to talk to you. Would highly recommend ??

Evie · 15 October 2019

★★★★★ 5/5

Google

We met with three agents before deciding that we wanted Chancellors to sell our property. We were impressed by the company's pro-active and communicative approach and were not let down. Josh in the Woodstock branch generated viewings even before details were on the internet, and he, David and especially Rebecca in the Specialist Sales Team all worked hard to keep things moving when there were some tricky aspects to the sale. They were all helpful, reassuring and friendly throughout. They kept us informed and involved to the end of the process.

Liz · 28 July 2019

★★★★★ 5/5

Google

After their initial visit and inspection of our property for an appraisal, we instructed Chancellors without hesitation as we felt confident with their professionalism and local knowledge. Our main point of contact was the lettings manager, Annie Sparks who instilled confidence in our decision to instruct Chancellors. Throughout the time the property was on the market, Annie kept us apprised of every viewing with feedback from the applicants and when we finally accepted an offer on the property, she maintained contact even though our file was transferred to their admin department. This was very refreshing and reassuring. I would have no hesitation in recommending Chancellors and especially Annie to anyone looking for a commendable, professional and knowledgeable agent in the area.

Vijay · 28 July 2019

★★★★★ 5/5

Google

Chancellors were really enthusiastic and came up with a plan and marketing strategy to sell our house after we had previously placed the property unsuccessfully with another Woodstock agent, who seemed devoid of ideas and regularly failed to give us viewing feedback. David Ingram was extremely professional and arranged a open house day, actively chasing prospective purchasers from their extensive branch network database. We were given weekly updates including web site hits from interested parties and they found our buyer within 4 weeks of taking on the business. We are therefore extremely pleased with the outcome and would thoroughly recommend Chancellors Woodstock office to others. Ignore the rest, go for the best!

Alan · 28 July 2019

★★★★★ 5/5

Facebook

??????????Five star quality service was demonstrated by Kassandra Hopkins?????????? in assisting me, from beginning to end! She made the process easy and simple. Very understanding to my needs and requirements... I would definitely recommend Kassandra to anyone and everyone! Thank you for being such a star ????

Micaela · 29 August 2019

★★★★★ 5/5

Facebook

I would just like to say thank you to Jaymie Cobb who helped me last week she is an absolute star and a credit to the company. By far the best service I have received from Chancellors. Thank you once again Jaymie Cobb.

David · 7 October 2020

★★★★★ 1/5

Facebook

The worst ever agency I've ever deal with.Absolute unprofessional and unkind attitude.For six months contract i have around 200 useless emails and still can't get my deposit back after 1 month and a half. Never get a property trough Chancellors agency. There is forum group with around 200 Bulgarian families around the area and i keep advising them never use this agency.Unprofessional continuous failure to do all task.And it's not just me 90% unhappy.What an agency why you are still on the market how?

Kalin · 28 July 2018

★★★★★ 5/5

Facebook

We just moved out of a property managed by chancellors, the agency and most of the staff working there are extremely incapable, downright unhelpful, with the exception of Isabelle Smyth - Senior Property Manager, so this 5 star goes to her and her only. She remained kind, polite and professional at all situations, was super helpful and where all others failed went out of her way to assist us with our queries. She deserves the recognition, if it wasn't for her we would have had a much worse experience than we did. Thanks Isabelle!

Stephanie · 26 July 2018

★★★★★ 5/5

Facebook

Kassandra Hopkins was really helpful in assisting my girlfriend with her insurances. She was friendly which made the whole process simple and easy! My girlfriend doesn’t have Facebook but wanted to make sure Kassandra got the recognition for the brilliant customer service she received! Thanks again!

Sean · 30 July 2019

★★★★★ 5/5

Facebook

I would like highlight Nicola Ferguson's work as I've been working with Nicola at the last 1 year and she has done the extra mile in all areas to make it all run smoothly for all her clients . I would be happy to recommend Chancellors and all their team members to both friends and to our clients as well. I think Chancellors should be very proud to have such a helpful assistants and employees with their excellent service skills . Thank you all and thank you Nicola!

Melinda · 10 November 2017

★★★★★ 5/5

Facebook

I would like highlight Nicola Ferguson's work as I've been working with Nicola at the last 1 year and she has done the extra mile in all areas to make it all run smoothly for all her clients . I would be happy to recommend Chancellors and all their team members to both friends and to our clients as well. I think Chancellors should be very proud to have such a helpful assistants and employees with their excellent service skills . Thank you all and thank you Nicola!

Melinda · 10 November 2017