Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Service from Sharon
I recently purchased a property through Your Move - Darlington, and I cannot thank Sharon enough for all her help throughout the process.
Jake · 3 June 2026
Agent replied · 23 June 2026
Dear Jake, many thanks for taking the time to submit your very kind 5 Star Google Review, it is very much appreciated. Sharon is delighted to get such positive feedback about the service she provides. Many thanks from all of us at the Darlington Branch.
Kind Regards, David James, Branch manager, Your Move Darlington.
★★★★★ 4/5
TrustpilotAs a buyer
As a buyer, the service I received so far has been very good. Questions have been answered to my satisfaction. Assistance with finding a surveyor was very helpful. Overall, whichever member of staff took my call, they were able to provide a satisfactory response to my enquiry. I'm looking forward to a smooth completion.
Monica · 22 September 2026
Agent replied · 10 October 2026
Thank you for your wonderful feedback! We are so pleased to hear that you've had such a positive experience with our service. It's great to know that our team has been helpful and responsive to your inquiries. We're looking forward to a smooth completion for you too!
Regards,
Your Move
★★★★★ 5/5
TrustpilotFantastic communication and very helpful
Fantastic communication, whether that was face-to-face or over the telephone. Sheree was the lady I spoke to on the phone, and it was Hilary who met us at the property for the first viewing, lovely people. Thanks
Vicki · 24 September 2026
★★★★★ 5/5
TrustpilotExtremely happy with Your Move…
Extremely happy with Your Move throughout the process. We were pleasantly surprised with the number of viewings and how quickly they came after the house went on the market. We received an offer within a week of the house going up for sale. The staff have been very professional, courteous and have kept us up to date throughout the process. I have no hesitation in recommending them.
Tracey · 19 June 2026
Agent replied · 23 June 2026
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were extremely happy with the service you received and that your property attracted strong interest so quickly, resulting in an offer within the first week.
Our team takes great pride in providing a professional, courteous service and keeping our clients informed throughout every stage of the process, so it’s fantastic to know this made a positive difference to your experience.
Thank you for choosing Your Move. We wish you all the very best for the future and are always here if you need any assistance.
★★★★★ 1/5
TrustpilotI had contacted them about renting a…
I had contacted them about renting a house. Two days before moving in, they rejected my application based on a misrepresentation of a material fact. They wanted to retain my holding deposit, but they returned it after I threatened to sue them. They are a waste of time and poor services too.
Eric · 9 September 2026
Agent replied · 23 September 2026
We sincerely regret that your application experience was unsatisfactory. We would like to review this situation, which branch was this with?
Regards,
Your Move
★★★★★ 5/5
TrustpilotEllie and the team at The Forum north…
Ellie and the team at The Forum north Hykeham were fantastic from start to finish. They were really helpful and can’t fault their service especially Ellie who let us view the property on a Friday tea time after her work day had finished. Huge thanks x
Mark · 10 October 2025
Agent replied · 23 October 2025
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad our team could be so helpful and accommodating to your needs. Thanks!
Regards,
Your Move
★★★★★ 5/5
TrustpilotYOURMOVE
What can say brilliant service by James and the team members. Friendly approachable. Definitely recommended by me ......
SH · 14 May 2026
Agent replied · 27 May 2026
We are so glad you had a brilliant experience with our team! Your recommendation means a lot to us.
Regards,
Your Move
★★★★★ 5/5
TrustpilotProfessional and Understanding
Sam was professional and patient and forgiving throughout. It was a long process which she handled effortlessly and we are very grateful to her.
Keith · 5 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your experience. We're happy to hear that the process was handled effortlessly. Thank you for your feedback.
Regards,
Your Move
★★★★★ 5/5
TrustpilotEveryone was so helpful & friendly
Everyone was so helpful & friendly. Despite 2 buyers pulling out we were finally guided towards offering the house at auction. That sale went through today & went smoothly. Thank you all so much for all of your hard work. Yvonne & Allan Skinner
Yvonne · 21 September 2026
Agent replied · 10 October 2026
We are so pleased to hear about your positive experience and the successful sale of your home at auction. We truly appreciate your kind words about our team's hard work and helpfulness throughout the process.
Regards,
Your Move
★★★★★ 5/5
TrustpilotThe agent we saw Lee was really helpful…
The agent we saw Lee was really helpful and knowledgable
Customer · 19 June 2026
Agent replied · 27 May 2026
Thank you for your lovely review. I wish you all the best in your new home. Kind Regards - David
★★★★★ 5/5
TrustpilotA fantastic service from the Your Move…
A fantastic service from the Your Move team. Everyone was friendly, helpful, and always willing to answer my questions. They communicated clearly throughout and went above and beyond to ensure everything progressed smoothly. Thank you for making the process so easy. Highly recommended!
Veena · 10 September 2026
Agent replied · 23 September 2026
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our clear communication and dedication made the process easy for you. We truly appreciate your recommendation!
Regards,
Your Move
★★★★★ 5/5
TrustpilotThe manager & staff were amazing
The manager & staff were amazing, nothing was too much trouble for them. I mentioned I was disappointed with the photographs taken for a previous property I had sold and manager, Steve, came out with a drone & took the splendid photos himself
CustomerJennie · 3 September 2026
Agent replied · 23 September 2026
We are so happy to hear about your positive experience with us, especially regarding the extra effort with the property photographs. It's wonderful to know that our team's dedication to assisting with viewings, even in your absence, made a difference. We truly appreciate your kind words and are delighted we could achieve a great result for you.
Regards,
Your Move
★★★★★ 5/5
TrustpilotIt has being a great experience with…
It has being a great experience with Yourmove, the sales rep Guy made the whole process seamless and straightforward.
Seun · 14 March 2026
Agent replied · 20 March 2026
Morning Seun, Thanks so much for this positive review. I will pass your kind words on to Guy. Many thanks from Myles and the team.
★★★★★ 5/5
TrustpilotMy Move was an Easy Move
Easy to contact and pleasant to do business with. Achieved plenty of footfall and kept me apprised at all times of viewings. Quick to provide feedback. Gave good advice about completing the process and remained engaged until the sale was completed.
Mr · 10 September 2026
Agent replied · 23 September 2026
Thank you for your wonderful review! We are so pleased to hear that you found our team easy to contact and that we kept you well-informed throughout the entire process. We appreciate your kind words about our advice and continued engagement until the sale was completed.
Regards,
Your Move
★★★★★ 5/5
TrustpilotExcellent all round
Excellent all round. Spot on with valuation with likely price point to sell, very good solicitor associated, very very smooth. Good materials.
From targeted marketing date to sale
1 x month to completion was 4 months end to end.
Mark · 22 September 2026
Agent replied · 10 October 2026
We're delighted to hear about your excellent experience with our valuation, associated solicitor, and the smooth, efficient process from marketing to completion. Thank you for your wonderful feedback!
Regards,
Your Move
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, Victoria and Lauren were so helpful and kept us up to date all the way through the process
Brooke · 14 September 2026
★★★★★ 5/5
TrustpilotEasy to use , quick , straight forward
Very straight forward app to use while we try and sell our house , and also see viewing information etc. east to use , loads of prompts and took 2 minutes to set up. Very happy so far!
Fe · 22 September 2026
Agent replied · 10 October 2026
We're so glad to hear our app is making the process of selling your house and managing viewings straightforward and easy to set up. Thank you for your wonderful feedback!
Regards,
Your Move
★★★★★ 5/5
TrustpilotExcellent tour
Jack was delightful and answered any questions we had. He was well informed and knew the house which was very helpful.
Pam · 24 September 2026
★★★★★ 5/5
TrustpilotWe had been looking for quite a while
We had been looking for quite a while. Never quite found the right forever home, so our home was not on the market, when I found this one. I knew immediately , it could be the one for us. It ticked all the boxes. All I had to do was get mine on the market and sold. Matt at Your move, talked sence without pushing. His advice was sound. My house sold quickly and at the asking price. We discussed our offer, and the best way to go. Matt put the offer in and it was accepted within the day. We are now moving forward, to surveys .
Patricia · 17 June 2026
★★★★★ 5/5
TrustpilotAlder Road
I can’t thank the team at the Wallsend branch for all their support and help during the process of selling my mams house. Sarah the branch manager went above and beyond with emails and getting answers to questions. Harry picking the phone up Jess arranging viewings. Top class service from start to finish.
Jackie · 8 May 2026
Agent replied · 27 May 2026
We are so glad to hear our team provided such excellent support during the sale of your mother's house. We truly appreciate your kind words and positive feedback.
Regards,
Your Move
★★★★★ 1/5
TrustpilotAvoid Your Move Estate Agents Plymouth (Sales)
Avoid selling with Your Move Estate Agents Plymouth. This estate agent is unprofessional and more expensive than most in the area. The sales progressor for Your Move is not a member of the local team but a voice on the telephone. This voice is rude, dismissive and cannot be trusted. RECORD all calls. PRINT all emails and messages. At the outset I had to insist on having a copy of my agency contract with Your Move. It was just the beginning of very stressful, costly process.
R · 12 June 2026
★★★★★ 5/5
TrustpilotGreat Team
Everyone at Your Move Romford has worked very hard to successfully sell our property especially Gaurav & Georgia.
Graham · 14 September 2026
★★★★★ 1/5
TrustpilotAvoid if you are a landlord or tenant!
Avoid if you are a landlord and wish to use their rental service, non existent, ignore communication, contacted 3 times without response over a 28 day period, when it comes to cancellation due to breach of contract they're impossible to get hold of. Quick enough to take your money but terrible customer service for landlord and tenant!
Clark · 16 March 2026
Agent replied · 20 March 2026
We’re sorry to read your review and are disappointed that you feel this way about the service provided.
We responded to your initial enquiry and were in the process of gathering further information in order to provide a full response to your second email. We always aim to ensure that any information given is accurate before replying, which can occasionally take a little time.
We take customer service very seriously and always try to assist both landlords and tenants as promptly as possible. If you would like to discuss this matter further, please contact the office directly and we will be happy to review it with you.
Kind Regards
Matt Poole
Lettings Manager
★★★★★ 3/5
TrustpilotThe price of my property was reduced…
The price of my property was reduced by Paul because I was told that this would pull in buyers. Once ‘hooked’ they are then encouraged to bid against each other. He was extremely confident that my property would achieve a higher final price.
H · 18 June 2026
Agent replied · 23 June 2026
Thank you for taking the time to leave a review.
I am naturally disappointed to read that you feel let down by your experience, particularly as I know how important this move is to you. It would have been nice to have had the opportunity to discuss your concerns directly so that we could better understand your perspective and hopefully address them.
As discussed throughout the marketing process, your property had previously been marketed with another agent for a considerable period of time without generating any meaningful interest or securing a buyer. Our recommendation was therefore to reposition the property in order to attract fresh interest and maximise the number of prospective purchasers viewing the property.
You are correct that I explained the principle of pricing competitively from the outset. This is a strategy I have successfully used for many years and one that is designed to bring the market to the property, rather than chasing the market down through a series of future price reductions.
Whilst this approach often generates multiple offers and, in most cases (including your property), sales ABOVE the asking price, no estate agent can ever guarantee a final sale price. Ultimately, the value of any property is determined by what the market is prepared to pay at a given point in time.
Whilst there were only three viewings, one of those viewings resulted in an offer which was subsequently accepted. Throughout the process, all advice was provided based on our experience and knowledge of the local market, but every decision regarding pricing and the acceptance of offers remained entirely yours.
In relation to our fee, this was fully discussed and agreed prior to instruction. We have remained committed throughout the transaction and continue to work hard on your behalf to progress the sale.
Whilst I appreciate that the agreed sale price may not have met your expectations, it is important to note that the sale has only recently been agreed and remains subject to contract. Our focus is now on working closely with all parties involved to ensure the transaction progresses smoothly and reaches a successful exchange and completion.
Thank you for your feedback and for giving us the opportunity to market your property. We remain fully committed to supporting you throughout the remainder of the transaction and wish you every success with your onward plans.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
