Trusted Agent profile · WOLVERHAMPTON
★★★★★
107 reviews across 2 platforms
13 Waterloo Road, WOLVERHAMPTON, WV1 4DJ
Sanders's office in WOLVERHAMPTON, at 13 Waterloo Road, is rated 4.6 out of 5 across 107 reviews on two platforms, including 105 Google reviews rated 4.6.
Every review we hold for the WOLVERHAMPTON office, from every platform, shown as written. First names only.
5/5
GoogleI recently gave Sanders Wright & Freeman my property to let. I was amazed at how quickly it was rented. They let it for me within a week. They kept me informed of how the application was going at every stage. I would highly recommend them as I now know my property is in safe hands. Many thanks to Julie and her team.
Thank you for your kind review Jon. We will work hard to maintain the high level of service for you.
5/5
GoogleHave used SWF numerous times now, trusted people that provide up to date information, always answer the phone and are just generally great people to work with. Jack, David, and Jane are all just brilliant!
Thank you for the great review.
5/5
GoogleWe were impressed by SWF's communication when we were viewing properties to buy that they were listing. So we gave them the chance to quote for handling our sale and I'm so glad we did. They were great value and didn't employ pushy sales tactics or add on sales techniques of other firms we got quotes from. They were very transparent and great communication was the theme throughout our time with them. In an age where location on the high street or size of advert in the local paper no longer hold any importance, this only leaves price and customer service as the deciding factors when choosing an agent. SWF were outstanding at both of these. I'd thoroughly recommend them to anyone considering selling their house.
Thank you for the lovely review Paul and we hope you are settled in your new home. Best wishes from us all..
5/5
GoogleThankyou for your patience and understanding during this turbulent time, We got there in the end, Thankyou Michelle and SWF Team
Thank you for taking the time to leave a review, it really is appreciated. Best wishes from us all in your new home
5/5
GoogleI cannot rate the Team at SWF highly enough. From the initial valuation and throughout the whole process, it felt as if we were in safe hands. The Sales team members have all been thoroughly professional, yet personal and compassionate - …
Thank you so much for the kind review. Best wishes from us all at SWF.
5/5
GoogleI used the Sales team at Sanders Wright & Freeman a few years ago in connection with house sales in Penn and Tettenhall and have recently instructed their Lettings department to help with the letting of a house in Wolverhampton. They delivered before and have done so again for me and my family. They are a great team, always courteous, efficient, professional and friendly. I have very much appreciated their sound advice and expertise and having now used both their sales and lettings teams I can see that the teams are led by strong, driven managers with years of local market knowledge. It was enjoyable working with them - highly recommended!
Thank you David, your kind words and positive feedback is much appreciated by us all.
5/5
GoogleMy experience with this agency so far has been above and beyond for both sales and lettings. Julie from the lettings team has not only achieved my desired rental potential but has always been punctual, professional, and great communication both via emails and telephone to keep me up to date on progress. I can see that Julie has got wide knowledge of the local area and her experience demonstrates this. I will highly recommend this agency to both family and friends for both sales and lettings giving me peace of mind. I can see why they have been a long lasting estate agency and continues to thrive what a fantastic team to uphold an image and reputation, thanks again Julie and Melissa.
Thank you for your kind review. We hope we can assist for many years to come..
5/5
GoogleHaving been disappointed by the first agent we chose, we couldn’t be more pleased with SWF and wish we had chosen them first. Local knowledge, enthusiasm and customer care were absolutely brilliant. They sold the house really quickly and …
Thank you for your kind review. Best wishes from us all in your new adventure!
4/5
GoogleI bought my first property through Sanders Wright & Freeman. I found the staff very efficient, diligence, professional and helpful through the process. They were ready to answer any questions and made communication between the vendor and I …
Thank you for your kind review and we look forward to helping in the future.
1/5
GoogleWent with my family to view a house turned up 5 mins early, lady estate agent was waiting in her car, I politely spoke to her and said, we have an appointment to view the house, she was very angry and looked at us in disgust and said Your not viewing till another 10 mins and put her window up, at that point I changed my mind about viewing the house and just didn't want to be there, but my partner said let's take a look, when we went inside the agent had completely changed and was very talkative soon as she knew we was in a good position to purchase, but regardless we were upset with the behaviour she displayed earlier and left and didn't want nothing to do with this agent.
We are so sorry that you had a bad experience, especially as we usually get such glowing comments about our viewing representatives. I can't tell from our records which viewing this was and nothing was mentioned when we followed up our viewings over the last week. If at all possible please would you call David or Julie, the directors here on 01902 575555?
5/5
GoogleHaving been disappointed by the first agent we chose, we couldn’t be more pleased with SWF and wish we had chosen them first. Local knowledge, enthusiasm and customer care were absolutely brilliant. They sold the house really quickly and kept us completely informed all the way through the process. An excellent level of help and advice meant that we had a virtually stress free experience and would highly recommend SWF.
1/5
GoogleHad a routine inspection today with Julie coming in with landlords. She spoke very very rude to my mother with her disgusting mouth. She had no rights to speak like that to my mother. Julie stood up for the landlords and she has no regards for tenants. Always supported landlords and always disrespectful to the tenants. They do not even deserve one star for the review with there stinky attitude. JENNY the landlord started to complain to my 9 years old daughter that would she put nail polish mark on the shelf in her own house if she had one. Who the hell is she to speak to my daughter like that how dare she. They have crossed there limits not a wise thing to do its disgusting.NegativeResponsiveness, Quality, Professionalism, Value
We are extremely concerned about the allegations that you have made, which are a total fabrication, against ourselves and the landlord particularly as you were not present at the inspection and were seen driving off upon our arrival. Therefore you have no personal or accurate knowledge of what was discussed, said or agreed at the inspection. We are very disappointed to see that you have not replied to our email sent to you asking for clarification of your abusive and defamatory comments in which we included a copy of our complaints procedure should you genuinly feel that you have cause for complaint. I would therefore suggest that you reconsider your position and remove this post or use the appropriate channels to take the matter further.
5/5
GoogleI really appreciate the advice and support offered by the SWF team - they are so helpful, knowledgeable and professional. I first came across SWF and Julie years ago when I was renting a flat and have used SWF ever since - would not use another estate agent. Thank you!
Thank you for your kind review and it's a pleasure being able to assist.
5/5
GoogleWhat a fab team !! I spoke/dealt with everyone that works there at some point of my flat purchase and they were all so helpful. It was quite a stressful time but Michelle and Jane especially helped to ease the stress and guide me through the process. I’d definitely recommend SWF for your house sale/purchase
Thank you so much Julie, we hope you enjoy your new home.
5/5
GoogleThank you so much to you and your team, especially Jane, for all the hard work and keeping me updated on all steps of the sales and for a smooth transection. I will for sure recommend your estate agency to friends and family.
Thank you for your kind words Faiza. It is most appreciated.
5/5
GoogleHaving used SWF for the sale of my property I couldn’t recommend them enough. They were superb from start to finish of the whole process. My main dealings were with David, Jack and Jane, with all three being a credit to the business. I felt fully informed of all enquiries, offers and viewings at all times. Any queries I had were dealt with professionally and promptly. If you are selling your property then I urge you to use these guys.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the kind words it really is appreciated. Best wishes from us all.
5/5
GoogleSWF are the kind of Estate Agents who give Estate Agents a good name! Exemplary, in fact. They're not just the most professional Estate Agents I've ever dealt with: they're one of the most professional companies I've encountered, period. Extremely knowledgeable, complete experts in both the national and, particularly, the local market, and impeccable in their service standards. From our first inquiry and thereafter, every SWF team-member treated both ourselves and our buyer as valued customers, making both parties more than happy with the deal quickly brokered. Prompt, thorough, empathetic and, above all, completely trustworthy, Sanders, Wright and Freeman epitomise great, honest partnerships and I have no hesitation in recommending them to anyone navigating the whole process of selling and/or buying their house on time and for the best achievable price. Genuinely impressive!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the glowing review we really appreciate it. Please get in touch again if we can help in the future. Best wishes from us all at Sanders, Wright and Freeman.
5/5
GoogleWe thoroughly recommend Sanders Wright & Freeman for their excellent service from start to finish in both the sale of our house and the purchase of our new house. Their professionalism from the outset stood out from their competitors and they kept us informed throughout the whole process. They are friendly and also on the end of a phone or email when needed, nothing seemed too much trouble. The app for the house sale, was brilliant and enabled us to keep track of viewings, offers and progress. They really did take the stress out of our house sale, and ensured that our purchase went just as smoothly, Thank you!PositiveProfessionalism
Thank you for the wonderful review and we are all so glad the move went well. Best wishes from us all.
5/5
GoogleI've found the team at SWF exceptional, from start to finish I was continually updated and it was such an effortless buying experience. A special thanks to young Jack who went leaps and bounds to get the deal through, tremendous market knowledge and genuinely a nice guy. My continued thanks also goes to Michelle, Jane and finally Dave who runs this gem of an office and team...no hesitation whatsoever recommending whether you are buying or selling...hopefully I'll be buying more investment properties through them...cheersPositiveResponsiveness, Quality, Professionalism
Thank you for the kind review and your help in getting the matter through in a timely manner. Best wishes from us all at SWF
5/5
GoogleHaving worked with Jack, he was always responsive and contacted us on all occasions to keep us up to date with the ongoings of the purchase. Would highly reccomend.PositiveResponsiveness, Quality, Professionalism
Thank you and may we wish you all the very best in your new home.
5/5
GoogleA fantastic team- no hassles the sale went through meticulously, nothing was too much trouble for them, can't thank David and his team enough!!
Thank you - we hope you and your family enjoy your new home.
5/5
GoogleVery impressed. Excellent knowledge of the market. Impressive teamwork, very helpful and friendly. House sold quickly and helped with queries to enable early completion. Can’t recommend more.
Thank you for the kind feedback it really is appreciated.
5/5
GoogleSelling a house whilst living over two hundred miles away is not a straightforward challenge. Fortunately our choice of estate agent was rewarded handsomely. Sanders Wright and Freeman have excellent systems in place that keep you fully informed of all developments as they happen. However, what truly impressed me was the professionalism, competence and approachability of the whole staff. David, Jane and Jack always left the impression they were doing all they could to expedite our sale. Our sale, now successfully completed, was not without delays and setbacks. Having SWF on our side throughout was important and I would unreservedly recommend them to anyone.
What kind words Martin and thank you from us all, it really is most appreciated.
5/5
GoogleSanders Wright and Freeman handled my sale with professionalism and care. I was kept informed at every stage, their advice was good, they handled all the viewings and negotiations with the possible purchasers. I would recommend them to anyone who has a house to sell in and around Wolverhampton and the 5 star review is well deserved. Well done the team of Jack, Jane and Dave 👍
Thank you very much for the review and we are so pleased the move has worked out well for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sanders's WOLVERHAMPTON office has 107 reviews across two platforms: 105 on Google, 2 on Facebook.
Sanders Wright & Freeman Wolverhampton is rated 4.6 out of 5 across all 107 reviews, and 4.6 out of 5 on Google from 105 reviews.
Sanders Wright & Freeman Wolverhampton, 13 Waterloo Road, WOLVERHAMPTON, WV1 4DJ.
