Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
★★★★★ 1/5
Trustpilot10 minutes of my life I will never get back!
Went through the whole process to find my min valuation is 0 and my max valuation is 0.What a lot of .....
Daisy · 8 May 2022
Agent replied · 15 June 2024
Hi thereWe're sorry to hear you weren't satisfied with your recent experience using our Instant Valuation tool. I can assure you this isn't an expected result, our team of developers are looking into this. If you'd like to get in contact and share some more details about the address and valuation you were attempting, we can look into this more closely for you. You can contact us at support@onthemarket.com, thanks.
★★★★★ 5/5
TrustpilotSo far everything has gone well
So far everything has gone well. Our properties were launched today as agreed.
Darren · 3 April 2023
Agent replied · 15 June 2024
Hi Darren, thanks so much for taking the time to leave us a five star review. It's really great to hear everything is going well since you joined and it's wonderful to have you onboard with us. If there's anything more we can do in the future, please email the team at support@onthemarket.com. All the best
★★★★★ 5/5
GoogleRent Me Now have been a pleasure to deal with. The while team have been responsive, friendly and informative during the viewing, application and approval process. A pleasure to deal with.
Heather · 18 March 2024
★★★★★ 5/5
TrustpilotKirran took the time to understand my…
Kirran took the time to understand my specific business needs and offer a suitable solution.
Neale · 19 January 2023
Agent replied · 15 June 2024
Hi Neale Property Management, thanks for taking the time to leave a 5 star review - we really appreciate it! It's great to hear that you were well looked after by Kirran and we'll make sure your feedback is passed on. If there's anything else you need assistance with please let us know at support@onthemarket.com. All the best
★★★★★ 1/5
GoogleRent me now are very unprofessional and use threats and bully tactics on there Tennants...saying they will change locks if rent not payed this week without following laws or correct procedures....flats are ridden with damp ...no lighting on stairs ....they say repairs will get done 1 .month later still nothing....but are quick enough chasing rent when couple days late ....would not recommend these joke agents to anyone
Stephen · 18 June 2018
★★★★★ 5/5
TrustpilotStephen Watson our account manager
Stephen Watson our account manager, he was so helpful.
Kathleen · 12 July 2023
Agent replied · 15 June 2024
Hi Kathleen, it's wonderful to hear your feedback. Thanks so much for taking the time to leave us a five star review. We'll be sure to share this with Steven and the team. Thanks for your support, all the best!
★★★★★ 5/5
GoogleHad a very informative and well presented house view from Tara Hilton. Made my property viewing more enjoyable because she showed genuine concern and interest in my desired property wise
Tinotenda · 18 March 2024
★★★★★ 1/5
TrustpilotCustumer service terrible ..start…
Custumer service terrible ..start sentence talking to me ..I told you ..how rude they are .arrogant to
Curran · 27 September 2022
Agent replied · 15 June 2024
Hi there, we're sorry to hear your of recent experience. If you can send the team an email at support@onthemarket.com and we can look into this further for you. Thanks
★★★★★ 5/5
TrustpilotEasy to use
Wow, what a change! The new site is so much easier to use - it will be my go to from now on.
AJ · 15 December 2021
Agent replied · 15 June 2024
Hi AJ, thank you for your feedback, it's greatly appreciated. We're so glad you're loving the new OnTheMarket website as much as we are!
★★★★★ 1/5
TrustpilotTerrible website
Terrible website. There is no way to contact these people.
Husam · 5 June 2021
★★★★★ 5/5
Trustpilotall straight forward quick and easy too…
all straight forward quick and easy too great job
Yourmove28 · 14 June 2023
Agent replied · 15 June 2024
Hi there, thanks for taking the time to leave us a five star review. We really appreciate it! It's great to have you onboard with us and that you found it an easy process. Please contact the team at support@onthemarket.com if there's anything we can assist with in the future. Thanks
★★★★★ 1/5
TrustpilotYour valuation tool is so inaccurate
Your valuation tool is so inaccurate. Sort it out. I would never come to the market if I relied on your estimate.
Rebecca · 15 January 2022
Agent replied · 15 June 2024
Hi Rebecca, thank you for taking the time to contact with us and to share your valued feedback. We believe that the estimation provided should give you a good indication of what your property is worth should you choose to take it to market. Please consider it to be a starting point, that should in no way replace the expertise of a local estate agent, who could consider factors unknown to us such as remodelling.This is why we present you with a choice of 4 agents to contact to gain a better understanding of your property’s value. I hope this helps.
★★★★★ 3/5
TrustpilotNon starter
I was informed that the estate agent involved would be in touch with me, well that never happened.
Bobwhitetenterden · 18 June 2022
Agent replied · 15 June 2024
Hi there, we're sorry to hear you've had this experience. Please note that OnTheMarket is a property portal which advertises properties on the estate agent's behalf, and we are not an estate agency. Please feel free to reach out to the estate agent directly, or alternatively contact us at support@onthemarket.com and we can double check the estate agent received your enquiry for you!
★★★★★ 1/5
TrustpilotWhat a waste of time
What a waste of time! Listing properties for sale that are long sold. This is not what a property portal is about.
Eva · 17 November 2021
Agent replied · 15 June 2024
Good afternoon Eva, thank you for taking the time to email us. Sorry you recent experience with OTM was not up to scratch. We display the properties our member agents send us, unfortunately we have not got the capacity to check each one is still available. So we rely on our agents to remove properties once they become sold. If you would like us to look further into this matter for you please could you email us at support@onthemarket.com with more information. I hope you enjoy the rest of your day.
★★★★★ 5/5
TrustpilotAlways loved On the Market from the…
Always loved On the Market from the outset. Clear, concise and no nonsense. Keep up the great work.
Rebecca · 8 June 2022
Agent replied · 15 June 2024
Hi RebeccaThanks so much for the lovely review - we really appreciate it! It's great to hear your feedback and we're so pleased you're happy being with OnTheMarket. Have a great day!
★★★★★ 5/5
TrustpilotExcellent service from Anna
Excellent service from Anna, acted very fast on our request.
Ayrton · 30 March 2023
Agent replied · 15 June 2024
Hi Ayrton, we really appreciate you taking the time to leave a review. It's always wonderful to hear feedback like yours from our agent members, we'll be sure to pass this onto Anna. Thanks again!
★★★★★ 5/5
TrustpilotPrompt and extremely professional…
Prompt and extremely professional service throughout. No matter what was asked, they delivered. Overall a fantastic customer experience, would definitely recommend!!
Guest · 9 December 2021
Agent replied · 15 June 2024
Hello! We are incredibly grateful that you took the time out to leave us a 5-Star review regarding our site and more specifically, our services. Thank you!
★★★★★ 1/5
TrustpilotDon't trust their website
Well, this is one awful service. Looking on line for properties for a friend and came across the website for OntheMarket. First property came up and wham! Bombarded with adverts for bitcoin, dodgy financial schemes and a range of others.There are plenty of other sites so I'll stick to the likes of Rightmove or Zoopla in future
MrsV · 13 February 2021
★★★★★ 5/5
TrustpilotYou send me possible rent properties…
You send me possible rent properties every day and though not successful yet, I have hopes!
Rowland · 28 June 2022
Agent replied · 15 June 2024
Hi Rowland, it's great to hear you're enjoying receiving property alerts - we'll keep our fingers crossed your perfect property comes along soon! Thanks for taking the time to leave us a review and do let us know if you have any further feedback or suggestions for improvement at support@onthemarket.com. Happy house hunting!
★★★★★ 1/5
TrustpilotTotally inaccurate
Totally inaccurate. Used the valuation tool and got back the same amount a local estate agent valued it at 2 years ago.
Anna · 23 July 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. I am sorry you are experiencing issues with the instant online valuation tool. The valuation presented by this tool is calculated independently by propertypriceadvice.co.uk and is based on the information you provided. We believe the estimate should give you a good indication of what your property is worth should you choose to take it to market. Please consider it to be a starting point, which should not replace the expertise of a local estate agent.If you have any further questions, please email us at support@onthemarket.com
★★★★★ 2/5
Googleright then worse place by far they use u name to gas supplier and i am not tennant move my sister in to house thatsnot fit for a dog but they soon take u rent money then aki will excuse a 2 year old pulling a pipe from toilet because aki only knows cow boy builders leaves nasty message on sisters phone after miscarriage joke
David · 19 June 2013
★★★★★ 5/5
TrustpilotA very friendly and efficient service…
A very friendly and efficient service from Craig at On The Market.
Dan · 14 November 2022
Agent replied · 15 June 2024
Hi Dan, thanks so much for taking the time to leave a 5 star review - we really appreciate it! We'll make sure your comments are passed onto Craig and the team. If you have any further feedback or ideas for improvement we'd love to hear them, send the team an email at support@onthemarket.com. Thanks again
★★★★★ 5/5
TrustpilotAbsolutely fantastic experience as…
Absolutely fantastic experience as always!The new website has made it so much easier to navigate and get everything done!
Sidney · 17 December 2021
Agent replied · 15 June 2024
Hi Charlotte, thank you so much for taking the time out of your day to provide such lovely feedback. We're glad you're enjoying OnTheMarket's new site!
★★★★★ 5/5
TrustpilotGreat service with everyone I spoke and…
Great service with everyone I spoke and worked with, can’t complain as was given 5 star service, thank you
Sk · 13 December 2021
Agent replied · 15 June 2024
Thanks for taking the time to leave us a feedback!
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