Trusted Agent profile · Wolverhampton
Verified
★★★★★
729 reviews across 2 platforms
18 Darlington Street, Wolverhampton, WV1 4HW
Part of DB Roberts, see every office.
DB Roberts's office in Wolverhampton, at 18 Darlington Street, is rated 4.7 out of 5 across 729 reviews on two platforms, including 449 Google reviews rated 4.8.
Tracing its history back, DB Roberts has connections with the town dating back to the 1960’s. Centrally situated in Darlington Street, our office offers a wide range of properties both within the town and the surrounding area.
Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
5/5
TrustpilotSo pleased with the process from start…
So pleased with the process from start to finish, exceptional customer service and communication, especially from Joshua May and also Sam Garbett who have both been remarkable throughout and made this process as least stressful as it possibly could have been. I hope to work with Joshua, Sam and the whole team again for any of my future purchases
5/5
GoogleThey are always ready to help, and gives you every necessary information that you require.
Thank you for your feedback!
5/5
GoogleDB Roberts is a good organisation. Joshua and Jay Read are great people in this business. Thank you so much
5/5
GoogleAll lovely helpful friendly staff. Very efficient and a personal approach from a small company. Would definitely recommend to others
5/5
GoogleGreat experience so far. All the communications from start to now have been friendly and professional. Thank you to all
5/5
GoogleSam has been on the ball and very proactive in arranging everything from property visits, mortgage lender advice and gathering data from me in order to get the application through.
5/5
GoogleSo far so good. Very responsive and engaged team. Let's hope it continues u till the purchase is completed
5/5
GoogleExcellent service from an efficient and friendly sales team. Would definitely recommend if you're looking to sell your property.
5/5
GoogleFantastic for first-time buyers, help you through the whole process and answer your questions promptly.
Thank you for your kind words! If you need any further assistance or have more questions down the road, we’re always here to help!
5/5
Google⭐️⭐️⭐️⭐️⭐️ Josh at DB Roberts has been fantastic from start to finish. He was professional, …
5/5
TrustpilotTia Scott who I’ve been dealing with…
Tia Scott who I’ve been dealing with about my property has been really good with me! After finding tenants and keeping me in the loop about everything that’s going on. Communicating and keeping me inform about the tenants too! Tia Scott Thankyou again You’ve been incredible!👍
5/5
TrustpilotGreat service
Delt with by Adam Excellent communication Professional service Helped me find the right home through great product knowledge and recommendation
Thank you for your feedback regarding Adam's service!
5/5
TrustpilotAlways someone available to speak to you
Could always phone and speak to someone who knew the details of the property I was selling, got regular email updates, requests for advice were timely and appropriate, appointments were always on time, was confident they would do a good job showing prospective buyers around, very happy with the brochure produced and all the staff that I met/spoke to.
1/5
TrustpilotZero Comms
these jokers never call you back when they arrange to two days of promising to call and ive had to call them to be told you will be called back later in the day no calls so ring againto be told im on my own in the office call back will happen before 515pm today no call so i ring back another person answers and says hold on i will get so and so then to be told we will call in the morning bad bad service
1/5
TrustpilotWHAT A JOKE
Worst company ever if your thinking of selling or have had a offer accepted please go to another company this is by far the worst ever experience me and my partner have ever been faced…they do not honestly communicate between seller and buyer they have the worst staff that lie constantly. I would never ever recommend them to anyone ever. They have wasted 4 months of our time lying to us making us wait a further two weeks saying the seller will do a report which was required and on top of that they have basically said you can do a the report but we are putting the property back on the market how does that even make any sense? very poor customer service talk about being unethical? we have been nothing but honest with them. I’m furious to be honest and then they have the audacity to say there is a language barrier problem with the seller lol that is not our problem they should get a translator then if that’s the case…we’ve done hard credit searches twice which affects us not them…I never once received a call off a manager and we was kept in the dark… I think they are in the business for wasting peoples time and conning people just for financial gain or commission don’t waste your time with them. They should be on a wind up page on YouTube because they’re an absolute JOKE!
5/5
TrustpilotToilet blocked
I received a call to say there was an issue with a blockage within the building caused by an outside pipe.Bethany at DB Roberts kept me informed and up to date. Getting in touch with contractors to get the problem sorted quickly and efficiently.Thank you for dealing with the problem and liaising with the tenants.
5/5
GoogleVery professional and friendly services
1/5
TrustpilotNot a chance in hell
We decided to sell our house a few months back and invited DB Roberts to give a valuation. They gave a very low valuation based old sales figures of other houses in the area (some up to 3 years old sales). Of the 3 valuations theirs's was 20 thousand lower than the other 2 valuation, that not being bad enough but the woman that came out was very pushy saying you wont get better, and you need to list now. We ended up sell within 2 hours of the house coming to market and at 25 thousand pound more than their valuation (Full asking price). It felt that Roberts were just interested in a quick flip at our expense. Wouldnt every approach them again. We sold through Manleys who were, courteous, proactive and yes sightly more expensive but worth the extra.
5/5
GoogleVery quick process and helpful friendly staff made selling as easy as possible
Thank you for your feedback! We're glad we could make the process easier for you.
5/5
TrustpilotD B Roberts Lettings: Landlord Recommendation
D B Roberts have managed two rental properties for me in Cannock and Norton Canes, Staffordshire for a number of years. The lettings department have always been professional, friendly and responsive to any issues. The team has also provided me with advice on my properties (e.g., insurance options and legal issues). Highly recommended.
5/5
TrustpilotSale of residential mobile home
Efficient and professional throughout all stages of contact. It felt as though the team were interested in what we were selling and then passed their interest over to prospective purchasers culminating in many viewings. This experience was over a period of time not over just one day
5/5
TrustpilotClaudie was most helpful.really good…
Claudie was most helpful.really good customer service
5/5
GoogleKiri Parmar has been a great help so far with arranging house viewings. Very friendly and always helps with anything I need. …
5/5
GoogleSimply the BEST ! TOP SERVICE OVERALL
Thank you for sharing your experience!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
