Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
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5/5
GoogleWe used Sears after Oliver Hewitt came round to value the house. They are new in the Wokingham area having established themselves in the surrounding towns. Oliver took the time to have a long chat with my wife and I about the state of the market and his views as to why our property stood out from the crowd. Oliver made a lot of sense and we decided we would run with Sears. Viewings came thick and fast and the service as professional. The Sears agents were polite and courteous and always gave us quick feedback on the potential buyers. The house was sold within two weeks by James Underwood, who found the buyer, and for the full asking price! We then had brilliant subsequent day to day support from Hannah Wood who kept us up to date and informed of progress, as well as dealing with Bellway on some of the finer details. Can't recommend them highly enough for those looking to sell.PositiveResponsiveness, Professionalism
Dylan Β· 17 June 2022
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5/5
GoogleIn order to select an estate agent to sell my house I decided to view a number of houses with each of the established agents in town. The key for me was understanding how I was treated as a customer and how good the sales process was. As youβd imagine it was a mixed bag. The key stand out was Oliver Hewitt at Sears. He sought to understand me as a buyer and talked about the matching process. Once he had established that I had a property to sell he was relentless in his efforts to secure my business. I have worked in sales for many years and always appreciate a good sales process plus the effort required to keep going. I was initially sceptical about Sears as they were new in town but Oliver was unrelenting and offered me a fantastic deal. He set a high sales price, which I guess is the norm, but this time he over achieved, a good thing to be proved wrong on! The rest of the sales process, managed by Hannah Wood, was smooth and without any major hiccups. All of the team have been genuine, responsive and decent to deal with. I can honestly say the best estate agent team I have dealt with.PositiveResponsiveness, Quality, Professionalism, Value
Jez Β· 17 June 2022
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5/5
GoogleFreddie has been incredibly helpful with my search for a new flat. I dealt with several different companies throughout the process, and Freddie's service stood out from the rest. He was extremely knowledgeable and patient, always listening carefully to my long list of requests and I never felt pressured to take a place I didn't love. He went above and beyond, and nothing ever felt like too much trouble. I wouldn't hesitate recommending Sears to anyone looking for a new home.PositiveResponsiveness, Professionalism
Alex Β· 17 June 2022
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5/5
GoogleWas looking to sell my property, and chose Sears to help me do that. From the get go, Tim made me feel very comfortable and assured that I had come to the right place, and that they would do all they could to help me sell my property.
I was extremely happy with how professional the photos looked, and how well advertised my property was. James dealt with my viewings, and kept me up to date after each one so I was in the loop, which I really appreciated.
I was concerned how long other properties in my block had been on the market for, so was over the moon and relieved that within 2 weeks of my property being listed I had accepted an offer. I would definitely recommend Sears, a great team, who deliver.PositiveProfessionalism
Ryanhull9686 Β· 17 June 2022
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5/5
GoogleI have let my properties with Sears now for many years and I have always found them to be professional, courteous, and honest with all their communications which is a breath of fresh air when dealing with estate agents. Amanda Jenkins has been my property manager throughout my time at Sears and I would highly recommend her as she is friendly, professional, and quick in all her communications and when you have a hectic life this means more then you think it does. The whole team at Sears have been brilliant from start to finish. As an estate agent myself I expect high standards and Sears never let me down.
Martin Β· 17 June 2022
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4/5
GoogleLydia has been great at keeping in touch with us during the viewing and moving process so far.
Alix Β· 17 August 2024
Agent replied Β· 24 October 2024
Thank you Alix for taking the time to share your positive experience whilst working with Lydia in our Sales Team.
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5/5
GoogleFreddie was an awesome person, who made the tenancy contract and check-in process seamless, that too within a short period of time.
Mahesh Β· 2 June 2024
Agent replied Β· 16 June 2024
Thank you Mahesh for leaving Freddie a 5* review. We are pleased you managed to find a property relatively quickly and that all went smoothly.
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5/5
GoogleFreddie was extremely helpful and was instrumental in us securing our new rental property. Much appreciated ππ½ β¦
Spen Β· 10 August 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave Freddie a 5* review, we are pleased to have been able to assist you and secure your new rental property.
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5/5
GoogleFreddie has been great at sorting tenants and dealing with all the queries we have had. He's very easy to get hold of which is a bonus.
Emily Β· 17 February 2024
Agent replied Β· 16 June 2024
Brilliant to hear Freddie has been so helpful and was able to sort tenants along with dealing with any queries you had, thank you for the review Emily.
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5/5
GoogleFreddie and Keira have been absolutely fantastic in listing my home for rent and finding me a lovely tenant. Highly recommend Sears and wouldnβt go to anyone else
HANNAH Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you Hannah for working with Sears to let out your property, we are delighted to have found a tenant for you. We appreciate you taking the time to leave a 5* review for the Lettings Team.
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5/5
GoogleI had a bad experience with a previous estate agents. Sears came on board and a gentleman named Oliver Hewitt took over the marketing of the property and had the property sold in several weeks. Other colleagues were in involved including Hannah Wood who is my client manager as well as James and Tim - who I donβt have the surnames of. All were wonderful and I cant speak highly enough of them and your company.PositiveResponsiveness, Quality, Professionalism, Value
Mark Β· 17 June 2022
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5/5
GoogleSarah Blake, Gabriella and Lydia were communicative, efficient overcoming many problems in the sale of our property. Oliver Hewitt was an expert in talking thorough surveys. A huge thanks to the team. I would give six stars if I could!
Karen Β· 20 December 2024
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5/5
GoogleHollie was really friendly and professional. Sheβs been a great help to the start of my property search!
Lauren Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you Lauren for your 5* review, we will pass on your lovely feedback to Hollie in the Sales Team. Good luck with your property search.
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5/5
GoogleI had a great experience dealing with Keira Taylor at Sears Property in Wokingham. She was incredibly professional and helpful. Thank you!
V Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for taking the time to leave Keira in our Lettings Team a 5* review, we really appreciate it.
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5/5
GoogleTim and the team at Sears made selling our property as easy and stress free as you would want! Very professional and extremely focused, from the get go Tim was very informative and helpful. We were very happy with the service and the work that they put in to get the price we wanted for our property, I would highly recommend and would definitely use them in the future if we come to sell!PositiveResponsiveness, Professionalism
Ben Β· 17 June 2022
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5/5
GoogleSears are very professional and outcome oriented. They know their customers' requirements very well which is the most important thing when recommending homes to Buyers and pricing strategy or changes to Sellers. We were on the market for sometime with no success with other agents and then we got Sears on board, they got results within a short period. We got sound advice and regular constructive feedback from them post viewings. A special mention to Tim Halls who was very courteous, proactive and professional in his approach. Although Sears are new in the Wokingham area, they are making a big impact. I would like to thank them for their patience with us, quality of service and wish them good luck.PositiveResponsiveness, Quality, Professionalism
Dilip Β· 25 August 2021
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5/5
GoogleVery happy with Sears. House went on the market and sold within 2 weeks. All staff are very helpful.
Anne Β· 17 April 2024
Agent replied Β· 16 June 2024
Great news Anne! Thank you for choosing Sears to help sell your property.
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1/5
GoogleReally disappointing. Just had a very unpleasant phone call with a member of the Wokingham Sears team named Paul. I phoned to book a viewing at a house in Locksley Gardens and he was completely condescending and rude regarding my own selling situation, regardless of the fact we have an open house booked next week. Paul took my details but after deciding I would never purchase a house through Sears after the interaction, I asked him to remove my information. Itβs a shame that a lovely house is being marketed by such an unfriendly agent.
Abbie Β· 17 June 2023
Agent replied Β· 16 June 2024
Dear Miss Hanton,
It with disappointment that your experience with Sears has not been a positive one. As per our conversation we take all complaints very seriously
and as a company that prides itself on providing a warm and friendly service, I will personally investigate this matter. As discussed, the property in which you
enquired about is a little more complicated than normal and is only taking proceedable buyers.
I hope you can appreciate that itβs not our intentions to make things difficult, its just that our vendors have requested us to approach the sale of their property in a particular manner. I've fully taken on board your feedback in regard to how you felt you had been spoken
to and that is something I will rectify with my team member through training. We wish you all the best for the future.
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5/5
GoogleAmazing team with amazing values and skills to match. We were in a chain 7 weeks into a sale and purchase when our buyer withdrew their offer - it was a devastating situation as we had found our dream home. I had been working with Sears for the purchase of our dream home and Oliver Hewitt was the first to call to see if they can help. And help they did! we were currently listed with another agency but needed to sell quickly so instructed Sears Wokingham on a Saturday morning - the property was listed within hours with first viewings being completed on the same day and to our delight the house was sold on the Monday by Callum Nagle following a successful viewing and negotiation. 60 hours from instruction to sale we are amazed and extremely grateful - Way to go Sears Wokingham cannot recommend you enough!PositiveResponsiveness, Quality, Professionalism, Value
Matt Β· 17 June 2021
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5/5
GoogleOliver Hewitt and team at Sears did a great job in selling a property for me and it wasnβt an easy sale. Their motivation never faltered even as chains collapsed multiple times through no fault of their own. Having never had a good experience previously with an estate agent I was relieved to have chosen them. Not knowing the area well it was a bit of a gamble to select an agent but Iβm happy I did go with them. They were always good with communication and had a good local market knowledge that is needed to maximise the sales potential of any property.PositiveResponsiveness, Quality, Professionalism, Value
Tom Β· 17 June 2021
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5/5
GoogleWe have to admit we weren't familiar with Sears and were reluctant to change. But our property had been on the rental market for 3 months and Freddie was so tenacious we thought why not, maybe a change is what's needed. We have to say it was our best decision and Freddie was absolutely brilliant. Viewings took off and we were always kept informed. Freddie answered all our questions, was always polite and professional. We admire his tenacity and perseverance and are so pleased we now have a very suited tenant for the property. Thank you Freddie, we're so pleased you reached out to us. Fantastic service!PositiveResponsiveness, Quality, Professionalism, Value
Richard Β· 17 June 2021
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5/5
GoogleThe communication from Sears property has been amazing and I could not fault them. Especially Gabriella Jones, no matter what was happening she had always kept me in the loop.
After the first sale falling through they were all back to putting the property back up in less than a day and selling the property again within a week! I'm so thankful and just wish I had gone with Sears sooner.
Rebecca Β· 25 August 2022
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5/5
GoogleLydia and Tim have been absolutely fantastic in supporting me throughout the sale of our property. They have worked closely with me and offered good advice and guidance when needed. The fact that the property was sold within days just goes to show how professional and knowledgeable they are. Thank you both once again itβs been a pleasure working with you.
Sue Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you Sue for your lovely 5* review and feedback for Lydia and Tim. We are pleased to hear that you have received first class customer service from the team. It sounds like the support and guidance has helped ease the whole process of selling your home.
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5/5
GoogleI wholeheartedly recommend Wiktoria Kubat (Sears Estate Agents) from to any landlord seeking a reliable, knowledgeable, and dedicated estate agent executive. Her professionalism, expertise, and exceptional customer service make her an invaluable asset to any real estate agency. I am confident that Viktoria will continue to excel in her career and leave a positive impact on the lives of her clients.
L&T Β· 17 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.