5/5
TrustpilotWe met Beth who was so fantastic
We met Beth who was so fantastic, she drove me to view the property and quick to respond to my emails even at night.
Agent replied · 24 October 2024
Thank you for your 5* review, Neko.
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,241 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,241 reviews on two platforms, including 375 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCharlotte
Charlotte showed me a couple of properties and was very knowledgable! Would reccomend Prospect Wokingham
1/5
TrustpilotVery poor client services
Very poor client services, Most of the time staff is out of office with no proper backup to respond to client.My property management was taken over by Prospect from Wilkinson and we were with them with excellent service for almost 10 years. With Prospect, its very frustrating as no body takes any responsibility or attention to clients queries.
5/5
TrustpilotJulie & Sarah have provided an…
Julie & Sarah have provided an excellent level of customer service to us whilst the purchase of our investment property and in terms of providing guidance on the lettings side. The end to end process was very quick, efficient and painless! Thank you for all your ongoing assistance.
Agent replied · 24 October 2024
Thank you for your 5 star review!
5/5
TrustpilotViewing with Natasha
I had a few viewings that were conducted by Natasha. She was punctual, polite, and very helpful in answering all the questions i had.
Agent replied · 24 October 2024
Thank you for your 5* review, Usama.
5/5
TrustpilotElliot Garrington was professional from…
Elliot Garrington was professional from start to finish. His service was outstanding, he even took calls on his days off. Would highly recommend prospect lettings thanks to him.
5/5
TrustpilotVery informed and detailed viewings
Kenny showed me around few properties in reading area and it was a pleasure dealing with him. The viewings were very detailed & informative. Would def recommend prospect.
Agent replied · 24 October 2024
Thank you for your 5* review, Sahil.
4/5
TrustpilotEfficient and helpful
Prospect were very efficient and made it very easy at every stage. Sahsa was particularly helpful, pressing for responses at the relevant times, while maintaining professional diplomacy.
5/5
TrustpilotStruggled to find a suitable property…
Struggled to find a suitable property for what seem like an eternity, Anna was a great help in finding the right place and getting things processed super fast.
5/5
TrustpilotA long dragged out painful sales…
A long dragged out painful sales process for numerous reasons but Aimee was non stop and on the case through out 👌 great service
5/5
TrustpilotWell done Prospect and Gemma
I have generally received great support and quality from Prospect. Gemma has been brilliant - accommodating, patient and always supportive. Great stuff from Prospect.
5/5
TrustpilotGreat service from Charlotte
Great service from Charlotte, she was clear , knowledgeable and informative and was very friendly!
5/5
TrustpilotBeckie Baxter excels as a Property Manager
Beckie Baxter excels as a property manager, skillfully merging professionalism with a friendly approach. Her outstanding communication delivers clear and concise information, while her organizational expertise guarantees a stress-free experience for tenants. In summary, Beckie epitomizes excellence in property management, and I wholeheartedly recommend her and Prospect as a result.
5/5
TrustpilotI’m happy with them
I’m happy with them. Sasha is providing a high standard of service. Thanks for all the great team.
5/5
TrustpilotAnna was very kind proffessional and…
Anna was very kind proffessional and gave us a feedback whenever we needed it. She explained everything well and she was polite. Easy to deal with and reachable.
5/5
GoogleI've just sold my house with Prospect, and have had a great experience! The communication between all parties was helped a great deal by the team, and really sped up the process, and ensured an 11 property chain went through with barely a …
Agent replied · 10 January 2025
Thank you for taking the time to leave us a review, Pete. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our Wokingham team. … More
5/5
GoogleMum decided to sell her house and move ...that was it ...Without hesitation we instructed these guys, based upon their reputation and our knowledge of them ....This in itself was the best 'move' we ever made ! From the start the service we …
Agent replied · 22 April 2026
Thank you for taking the time to leave us a review, Rich. Due to technical issues, it seems like our previous response has been removed from Google, so we apologise for the delay. … More
5/5
TrustpilotGreat customer service from Abi at Crowthorne branch
Abi Heppner from the Crowthorne branch showed us round a property in January. She was very knowledgeable about the property, honest and polite. We didn’t decide to buy the house but I have no doubt that Abi would have been attentive and thorough throughout had we proceeded.
5/5
TrustpilotSasha was very efficient and prompt in…
Sasha was very efficient and prompt in answering all my queries during my time of renting with prospects. I would highly recommend them.
5/5
TrustpilotBeckie Baxter has been very attentive…
Beckie Baxter has been very attentive to managing my rental and resolving any issues with the tenancy and property. Very professional and efficient service, highly recommended!
5/5
TrustpilotSasha Byrne is very helpful &…
Sasha Byrne is very helpful & professional. Prompt with replies and strikes the right balance between looking after tenants & landlords
5/5
TrustpilotProfessional viewings
I was shown round several properties by Charlotte, she was very Helpfull knowledgeable.
5/5
Trustpilot5 star service
Can’t thank Beth enough for helping us find our perfect home! Great service from start to finish.
5/5
GoogleProspect (Wokingham) have be professional and exceptionally fast in letting our house. Our house was let within 24 hours of Prospect being instructed! Matteo and Lloyd have been extremely helpful in the process to date and I would highly recommend Prospect.
Agent replied · 22 April 2026
Thank you for your excellent review Daniel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
