5/5
Brilliant customer service
Agent replied · 10 November 2024
Thank you for your feedback Jordan - we look forward to catching up soon.
Trusted Agent profile · Wokingham
Verified
★★★★★
2,059 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,059 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Send Prospect Winnersh a message.
The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
Brilliant customer service
Thank you for your feedback Jordan - we look forward to catching up soon.
5/5
Sale of property in Yateley - brilliant!
We cannot praise highly enough the service we have received from the Sandhurst branch of Prospect Estate Agents. Not a straightforward sale, with plenty of hiccups along the way, but nothing has been too much trouble. We have been kept fully informed at all times and have had a constant stream of viewings leading to a successful sale. Would use again without question, superb service!
5/5
Our interactions with Bernadette Martin & Prospect
Our interactions with Bernadette Martin
5/5
Charlotte Morgan ,Senior Client Manager
5/5
Ellie done a viewing for me, she was lovely and very welcoming!
5/5
We viewed a house recently twice with Luke and Abi - both very professional, knew information about the house when we asked particular questions, always followed up exactly when they said they would and it was a pleasure dealing with them. …
5/5
For Hasslefree Stay
Has always used their services during our moves within UK. Currently the existing property is being managed by them so absolutely hassle free stay. Our manager is Beckie Baxter and she is absolutely fantastic. Always responsive and helpful, good turnaround time with the issues you may have, liased well with us and the landlord. Highly recommended the services !
5/5
After 6 months of failure when selling…
After 6 months of failure when selling our flat using another agency, we join Prospect and after 2 weeks our flat was sold! Ross and many others were very helpful through the sale process and were always on top of things and available for any questions me and my partner had. Very happy that we used this agency!
5/5
Beckie Baxter has been very helpful and…
Beckie Baxter has been very helpful and responsive for any queries regarding our tenancy. Would recommend!
5/5
I have been Dealing with Prospect for…
I have been Dealing with Prospect for almost 4 years now and it has been nothing but a great experience. Initially Georgia and Currently Gemma since about 2 years now have been very reactive and helpful to all our issues which we have raised so far. Gemma always hears our problem patiently and tries to resolve for us.
5/5
Very helpful
Sasha Byrne takes good care of my property, she is helpful when answering all kinds of queries, she also proposes solutions when tenants have requests that might be a little bit of unwanted requests.Prospect also offers a good reference evaluation to avoid problematic tenants and a comprehensive rent protection that provides peace of mind.
4/5
Sasha was very helpful and replied to…
Sasha was very helpful and replied to us promptly when we needed information.
5/5
Sasha was quick to respond to any…
Sasha was quick to respond to any queries and made the process easy and straight forward.
5/5
Great service from start to finish
Great service from start to finish. Sasha was very knowledgeable and efficient. Would definitely recommend.
5/5
One if those good Estate Agents.
I have always had a quick response from whichever section I'm dealing with. Prospect is thorough, understanding, and principled. I hope to use them my Agents again, in the future.
5/5
Anna is lovely and she’s been so…
Anna is lovely and she’s been so helpful and swift with our loving process recently
5/5
a Cut above
This team stood head and shoulders above the rest. They were genuinely committed to satisfying our particular renting requirements - and given that we immigrated from South Africa, those needs were quite unique in the UK market. Harrison and Katie in particular were very helpful and the process was completed in a difficult time quite seamlessly. Highly recommended from my perspective.
5/5
Thanks to Elliott and his team for…
Thanks to Elliott and his team for finding me a tenant within a week of marketing!
5/5
We viewed a house recently a few times with Luke and Abigail. We are very happy to meet both and they are very professional, enough knowledge and information about the house when we asked particular questions, always followed up exactly …
5/5
Kenny,
Kenny,He was very helpful and explained the property details very well... And very co-opearive and kindful.
Thank you for your 5* review, Soman.
5/5
I was shown a very unusual property by Abigail. She was extremely knowledgeable and gave me a lot of useful suggestions as to how I could make the best use of the property. She was a delightful and attentive guide and answered all my questions with a smile.
5/5
I recently worked with Prospect on a…
I recently worked with Prospect on a recent purchase and found them to be very useful in helping the sale progress. The agents were very proactive in chasing both sets of solicitors and very helpful in the flow of communications between seller side and buyer's. Will certainly look to work with them again in the near future.
5/5
5 star from start to finish
5 star from start to finish. I have dealt with many property agencies and I couldn’t rate PROSPECT high enough. Beth and Paul have been more than brilliant in the whole property purchase journey. Right from the viewings, intense negotiations to the final exchange and completion. Very honest and transparent throughout. Thanks ever so much for your handwork and patience. HIGHLY RECOMMEND.
5/5
Prompt fixing of inner oven glass
I am pleased to write that the services provided by prospect (Saffron) deliver are excellent. They respond promptly to emails and help to solve problems raised in due course. I complained about the break of the inner glass and it was given the necessary attention and fixed. Also, I was duly carried along in every step engaged in fixing the lid.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Prospect, Wokingham won Trusted Agent.
Send Prospect Winnersh a message.