Trusted Agent profile · Wokingham
Verified
★★★★★
2,060 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat advice and very helpful.
We rented our flat through prospect. Sasha was really helpful with giving advice regarding the moving out procedures. We had a difficult time with our landlord as he wasn't a very good one but Sasha was more than happy to help and guide us through any claims.
5/5
GoogleProspect were very communicative and accommodating in seeing the flat a few times as well as helping get to completion in a quick turnaround. …
Thanks Patrick. All the best in your new home & let us know if we can do anything further to help!
5/5
TrustpilotKate Smith was amazing
Kate Smith was amazing, very helpful and took time out to sort people needed to get property to an excellent standard for new tenants, Paul did a great job sorting issues that needed attention, I'm happy how Kate responded and arranged everything..thankyou kate
4/5
TrustpilotSasha has been extremely helpful…
Sasha has been extremely helpful through out letting my property from start to finish. She is friendly , efficient and professional. Base on my experience with Sasha I would have kept my property with prospect .4* given as I did not have the same experience with letting team
5/5
TrustpilotProperty management Malcolm place
I was living in Prospect property from last 4 years. It was a great experience to have engagement with Sasha Byrne. She tried to resolve property asap and specially she helped during checkout process. Thanks Sasha for your all efforts.
5/5
TrustpilotHelpful, knowledgeable & trustworthy
Abi Hepner organised a house viewing via Prospects Estate Agents, Crowthorne. Abi was very helpful, knowledgable and trustworthy at the viewing. Thank you very much 😊
1/5
TrustpilotNot good at customer support…
We thought it's a best estate agents in UK but after getting frustrated experience, we are thinking it's one of worst estate agents. Their poor service and maintenance problems before handing over keys to new tenants makes us very bad and we are suffering till now and it's been a week. You won't get proper response from anyone and they will simply tell apologies. Better choose another agency if you are looking for good and better homes.
1/5
TrustpilotPoor service and worst customer experience
should not give that one star itself and have got that much frustration with Prospect and their home. They haven't done any checks before handing over the home to me and it's been a week since I am struggling to get my issues sorted. Worst service by prospect and no one is responding promptly. I don't want to name people here and please check with other agencies for good home if you are looking for your family.
5/5
TrustpilotAgnese Rees dealt with my request to…
Agnese Rees dealt with my request to replace some damaged items in the property. She was professional and worked efficiently and the matter was resolved very quickly. We really appreciated the speedy service and the fact that Agnese was reachable and prompt in her communication
5/5
TrustpilotBeth was extremely helpful throughout…
Beth was extremely helpful throughout the process from start to finish. She was amazing and I would highly recommend her for anyone looking to sell their house.
4/5
TrustpilotGreat sales and marketing
The marketing and sales service from Prospect was excellent. Lots of potential buyers through the door and offers made. Can’t fault this.
5/5
TrustpilotI dealt with Charlotte & she was…
I dealt with Charlotte & she was absolutely brilliant from start to finish. Super helpful & great with comms. Thoroughly recommended.
5/5
TrustpilotAbi was really informative and…
Abi was really informative and knowledgeable about the properties, she took me to view. She didn't rush me, and was able to answer all my questions.
5/5
TrustpilotA great team at Prospect Wokingham
The team at Prospect Wokingham, especially Matthew Reynolds, have been professional, knowledgeable and very pleasant to deal with. Our family have had many experiences buying and selling homes over the years with prospect and wouldn’t dream of using anyone else.
4/5
TrustpilotA thank you to Lynne for making renting…
A thank you to Lynne for making renting stress free experience.
5/5
GoogleWe had arranged a consultation regarding the potential marketing of our property and had met with Ryan Bloomfield at Prospect Winnersh who had surpassed our expectations of how the the evaluation would go. Ryan was beyond professional, …
5/5
TrustpilotChloe and the team at Prospect…
Chloe and the team at Prospect have been brilliant managing my property for the last 6 years. Prompt communication and swift action when necessary always with the best interests of the landlord and tenants in mind.
4/5
TrustpilotBeth Murphy
Beth was very helpful and i formative on my recent viewing of a property.I hope to be able to view more properties with her in the near future.
5/5
GoogleJay was very approachable and helpful. He valued our property and provided follow up support, going above and beyond.
5/5
TrustpilotDebbie has been my "goto" manager at…
Debbie has been my "goto" manager at Prospect for a number of years. She has always been extremely professional, helpful and prompt with any queries and issues with the property. I am very happy with her services.
5/5
TrustpilotDani Smith is great
Dealing with Dani is easy and hassle free. She listens to any issues and finds the best solution. I am kept up to date regularly and more if/ when there’s issues - great communication, friendly approach and I can relax knowing everything is in good hands. Great work.
5/5
TrustpilotProfessional service and value for money
5/5
TrustpilotNo 1 for me
The whole process of selling my house was made super easy by Beth’s professionalism.Super easy to get on with , super fast a getting stuff sorted and house sold within a week at full asking price.Would thoroughly recommend both Beth and prospect Many thanksAndy peacock
Thank you for your 5* review, Andy.
5/5
TrustpilotGreat experience with the team and Beth…
Great experience with the team and Beth Murphy who handled our house search! She was professional, friendly and went above and beyond to ensure we were happy and to facilitate our requests! The team even called to check in leading up to our completion date!
Thank you for your 5* review, Sam.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Prospect Winnersh a message.
Yes. Prospect Winnersh won Trusted Agent in The Trusted Agent 2026 awards.
