Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIf you want an estate agent who does not respond to emails or phone calls, Chancellors are your guys. Would also be very wary of paying money for repairs as they are happy to take the money, less inclined to do the work. Avoid like the plague
Mark · 9 October 2024
Agent replied · 23 October 2024
Thank you for letting us know about this Mark, we are sorry to hear that you are frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.
★★★★★ 5/5
GoogleMaddison was an amazing help to our family when looking at places to let, would recommend her to anyone who is interested!!
Lydia · 13 June 2023
Agent replied · 12 June 2024
Hi Lydia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleHad a great experience with Chancellors. My contact Joshua is a friendly, helpful and nice gentlemen to work with. I highly recommend.
Wong · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us this great review Wong, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleChancellors have been excellent from the first day my partner and I started using them, we have had to postpone our search for now due to current circumstances but as for the service they have provided I couldn't expect better communication and frequent updates on suitable properties. Thanks for being so professional, would certainly recommend to others and will be returning to them early next year when suitable.
J Nash.
Jake · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us this great review Jake, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleWe would like to thank you most sincerely for your professionalism and for your excellent friendly service. We have dealt with many of you at the Wokingham branch at different times in the last 2 months. Although it has been Laura King who we would like to say a big thank you for the time and effort she has given to guide us through the viewings and the many other questions we have had and even now are still having.
Thank you Chancellors and a BIG thank you to Laura.. you are a star!!
Liz · 14 June 2016
★★★★★ 5/5
GoogleCathleen was a great help with my property search. Punctual & personable!
Amy · 14 January 2024
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleCathleen was a great help for us during the adventures path to find our new rental!
Balázs · 16 September 2023
Agent replied · 12 June 2024
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us
★★★★★ 5/5
GooglePhilip was outstanding. Very nice and friendly. Recommended
Iosep · 14 March 2024
Agent replied · 12 June 2024
Hello Losep, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that Philip and the team will enjoy this positive feedback.
★★★★★ 5/5
GoogleThanks Cathleen - you've been very helpful to us and it is much appreciated.
Eric · 16 September 2023
Agent replied · 12 June 2024
Hi Eric, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWonderful Service. Taran is a helpful and absolutely professional agent. He is patient too. He answered my questions quickly and carried out clear instructions to help with filling the forms politely. He always says 'No worries' that help me release my anxiety. I highly recommend Taran to my friends.
Lily · 13 June 2023
★★★★★ 5/5
GoogleWe were fortunate enough to work with Amelia whilst searching for a rental property; we were really happy with the service provided.
Amelia was extremely professional and went way above and beyond to help us out.
Thank you Amelia, we absolutely recommend you and would certainly use you again
Eva · 13 June 2023
★★★★★ 4/5
GoogleWe had a hectic day, visiting three different properties. But you know what? The arrangement was spot-on. There’s something about seeing the properties in person, it helps you decide if they’re a good fit. Big shout-out to the team for setting it all up and giving us the lowdown. Thank you!
Andy · 13 April 2024
Agent replied · 12 June 2024
Thank you for leaving us this great review Andy, It would mean a lot to the Wokingham team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleSally was very helpful, professional and pleasant to deal with during my recent move into my new flat.
Really pleased to have moved in so quickly without any issues.
LukePositiveResponsiveness, Quality, Professionalism, Value
Luke · 13 June 2021
Agent replied · 12 June 2024
Thank you Luke for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAmelia is very accommodating and responsive. She attends to every question I have and I had a very wonderful viewing experience through her. Thank you.
Michelle · 13 June 2022
Agent replied · 12 June 2024
Thank you for leaving us this great review Michelle, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GooglePhilip is very friendly.
Karman · 13 February 2024
Agent replied · 12 June 2024
Thank you Karman for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleCathleen has been amazing help
Megan · 14 January 2024
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GooglePolite and helpful in viewing and getting my questions answered. Thanks Josh.
Steve · 13 June 2023
Agent replied · 12 June 2024
Hi Steve, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleGreat foresight! Based on my stated needs Cath recommended a property to me that I didn't spot on rightmove. She arranged a same day viewing, I sent in an offer the next morning and she called to say it was agreed by the landlord within a couple hours! Fast, professional, transparent service. Highly recommended!
Dwayne · 15 November 2023
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleWe recently had the misfortune to be involved with Chancellors of Wokingham who are an embarrassment to the estate agent profession.
First of all we were booked in to view a property, we turned up to the postcode provided to find it was the wrong property. We eventually viewed the correct property which we decided to rent. We were shown around by one of their agents who said that paperwork would be completed in due course. I had to chase the paperwork as it was never emailed, it eventually arrived and was completed but then I had to chase them up again at least twice over the next couple of weeks as nothing was happening and we had heard absolutely nothing.
Then on the 21st December 2019, just as we were leaving work for the Christmas holidays, we were emailed all the paperwork (which was full of mistakes) which we were expected to complete over the Christmas period - obtaining references when everyone is away is almost impossible. Then on the 02 January 2020, the day before we were due to move into the property, we were informed that the landlady had pulled out of the deal (still unsure why, we were told that she wants the house to go to a family (!), yet here we are with the money burning a hole in our pockets) and we were left high and dry!
We were informed that the agent who we had been dealing with and who had shown us around the property in the first place had "unexpectedly and mysteriously" also left the company! All in all, an absolutely appalling "service" was provided, I certainly would not recommend these estate agents.
In order to publish this review, Google requires a star rating so I have left one star, but in all honesty, I truthfully would rate them with a zero. I eagerly await my rent payment being paid back into my bank account and thank Chancellors for being the biggest waste of time ever.
Caroline · 13 June 2020
Agent replied · 12 June 2024
Hi Caroline, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 4/5
GoogleHad a really positive experience with Philip Hawkins from Chancellors. He was friendly, very knowledgable and prompt. Overall, really helpful. Thank you.
Francesca · 16 April 2025
Agent replied · 10 January 2025
Thank you Francesca for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleThank you Madison for your humble service. Thanks alott.
Padma · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us this great review Padma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleAmelia is very nice and helpful. She helps to find the property and would be approached me. 👍 …
Puisl · 13 June 2022
Agent replied · 12 June 2024
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams.
★★★★★ 5/5
GoogleVery patient and effient. Philip really guided us during our viewing and made us feel comfortable whilst he detailed the specs of the property. Would highly recommend
Tatenda · 5 January 2025
Agent replied · 10 January 2025
Thank you Tatenda for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
GoogleGreat service provided, especially thanks to Amelia Boyce!
Esther · 13 June 2023
Agent replied · 12 June 2024
Hi Esther, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
