Trusted Agent profile

Stirling Ackroyd reviews

4.5

★★★★★ Excellent

254 reviews across 1 platform

44 Commercial Way, Woking GU21 6HW

Stirling Ackroyd's Woking office at 44 Commercial Way is rated 4.5 out of 5 across 254 reviews on 1 platform, including 254 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

254

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Google

We just completed a purchase with Stirling Ackroyd and couldn’t have been happier with the service provided by Richard and the rest of his team. Throughout the entire process he was great, always answered my calls and got back with any questions I had for the sellers quickly. He was very accommodating with multiple viewings for my family coming to visit from out of the country who wanted to see the house. Would highly recommend Richard and his team for the purchase or sale of your home. Thank you Richard and everyone at Stirling Ackroyd Woking that made it possible for us to get into our dream home!

Sean · 2 April 2026

Agent replied · 16 April 2026

Dear Sean, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I had a fantastic experience with Stirling Ackroyd Estate Agents throughout my purchase process. Rich, Matt and the team were incredibly efficient, professional, and always maintained excellent communication at every stage. They kept me well informed, responded quickly to any questions, and made the entire process feel very smooth and well managed. Buying a property can often be stressful, but thanks to Stirling Ackroyd, the experience felt straightforward and reassuring. Their attention to detail and proactive approach gave me a lot of confidence throughout the transaction. I really appreciate all the support and would highly recommend them to anyone looking to buy or sell a property.

Lu · 16 March 2026

Agent replied · 16 April 2026

Dear Lu, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I’ve finally found a place I can call home thanks to Kate at Stirling in Woking branch she went above and beyond to help me find my home and did not stop until she found it, without Kate I would still be struggling. Kate is amazing ! She’s lovely and caring, and she always has your best intentions at heart. Thank you so much kate ! And to the rest of the team for all the help could not thank you all enough Would highly recommend Stirling Ackroyd to anyone

Lauren · 25 September 2025

Agent replied · 9 October 2025

Dear Lauren, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Excellent service from Anna Doyle and the team at Stirling Ackroyd! We can’t thank Anna Doyle and the whole team at Stirling Ackroyd enough for their incredible support in helping us sell our home. From start to finish, their professionalism, communication, and genuine care made the entire process feel smooth and stress-free. Anna and team were amazing, always available, proactive, and full of sound advice. The team kept us informed every step of the way and worked tirelessly to achieve a great result for us. We wholeheartedly recommend Stirling Ackroyd to anyone looking to sell their home. A fantastic team who truly go above and beyond!

Brendan · 10 August 2025

Agent replied · 9 September 2025

Dear Brendan, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Maddie has been nothing but brilliant. She is friendly genuinely helpful and made me feel like my search was important even though I am one of many clients. She has good knowledge and makes sure she gives facts . I have had a fantastic experience with her and I am currently dealing with many agents

Natasha · 16 March 2026

Agent replied · 16 April 2026

Dear Natasha, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I had a fantastic experience with Stirling Ackroyd, thanks in large part to Madilyn Dawson. From start to finish, Madilyn was incredibly professional, responsive, and genuinely helpful. She made what can often be a stressful process feel smooth and straightforward. Her communication was excellent throughout. It’s rare to come across someone so dedicated and personable in this industry. I wouldn’t hesitate to recommend Madilyn to anyone looking for a reliable and attentive lettings agent. Thank you again for such a great experience!

Syed · 16 April 2026

5/5

Google

I have an amazing experience with Maddie she was friendly, professional, and always quick to respond to any questions. She made everything feel easy and stress-free, and I really appreciated her support and guidance. I’d definitely recommend Maddie to anyone looking for a reliable and helpful estate agent!

Katie · 2 April 2026

Agent replied · 16 April 2026

Dear Katie, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Very positive experience with Stirling. Madilyn and Alex were helpful and supportive throughout the entire process. Having dealt with several other agencies in Woking, their service really stood out as being way more organised and professional than others! Would definitely recommend them.

Adriana · 19 March 2026

Agent replied · 16 April 2026

Dear Adriana, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thank you Beth a sales assistant for all your patience and knowledge of helping myself book a mortgage valuation. The whole experience was very professional and a much easier process than I expected, your help and support was much appreciated Beth so thank you.

Mandi · 16 February 2026

Agent replied · 16 April 2026

Dear Mandi, We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Just wanted to express our thanks for all of your help getting our sale through, especially Sandra who has been an absolute pleasure to work with, she has been extremely proactive, easy to contact and someone we've been able to rely on to keep us fully updated throughout this process.

Sue · 26 November 2025

Agent replied · 24 December 2025

Dear Sue, We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Alex was absolutely amazing from the moment he showed us the house to going through the entire process with us. He was kind and knowledgeable and we felt like we had someone in our corner the entire way. Couldn’t have asked for a better agent.

Natalia · 25 October 2025

Agent replied · 24 December 2025

Dear Natalia, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Me and my partner dealt with Kate Bransgrove and Alex Sanderson-Kasner at Stirling Ackroyd. They are both very attentive and really pushed for us to get the property they thought our little deserved. We are really happy with their assistance and would recommend them to anyone looking within the Woking area

Sam · 10 August 2025

Agent replied · 9 September 2025

Dear Sam, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Thanks to all those involved in my purchase - special mention to Anna and Richard who looked after me throughout the journey. Swift actions, considerate communication and sound attention to detail was received. Thank you 🥂 …

Dinesh · 26 November 2025

Agent replied · 24 December 2025

Dear Dinesh, We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Melanie W and the general team at Woking were a great assistance when ending my contract, all though there were many obstacles including myself being out of the country at the time and difficult landlords/lady's they communicated effectively and where available for any questions I might have. Thank you all again for all your help

Richard · 23 May 2025

Agent replied · 12 June 2025

Dear Richard,, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Engagement

5/5

Google

I can not speak highly enough of the team. As a first time buyer doing everything on my own it's been such a relief to come across people so lovely, knowledgeable, and supportive. A special thank you to Anna for showing me around my dream first home and lending a hand holding the tape measure haha, her cummunication has been flawless, Richard for advising me through the process, very much appreciated. Finally id like to add if they recommend you to speak to there advisors I highly recommend you do so, Susie was amazing really knows her stuff and also very supportive. Thank you all so much x

Kirsty-leigh · 22 May 2025

5/5

Google

Woking Office Shona West managed and project managed a very substantial and complicated home flood insurance claim , which took 9 months to complete. She consistently addressed and followed up with Insurers and communicated and appraised us of progress. Her suppliers were excellent as was the main contractor Westworks and team, who put the house back together. We have worked with Shona for the past 5 years who has delivered outstanding service for which we are most grateful. Within two weeks of completion of all works, Shona and her team successfully secured a new tenant on a 3 year lease, which is incredible. Many thanks to Shona West and the Woking team. Sincerely, Clive and Adele Bennett

Peta · 20 December 2023

Agent replied · 17 June 2024

Hi Peta, thank you for taking the time to leave feedback for Shona and team Woking. Its great to hear and we wish you all the very best - Claire

5/5

Google

Kate Bransgrove from Stirling Ackroyd was very helpful in helping me get a house. She was prompt, professional, courteous, resourceful and took good note of my requirements. The other team members were great too! Thank you Kate and Stirling Ackroyd!

Nwando · 10 August 2025

Agent replied · 9 September 2025

Hi Nwando Onuigbo, Thank you for the great review of our Stirling Ackroyd Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

1/5

Google

We won’t recommend this place at all. Shona West was absolutely undiplomatic, unprofessional and unhelpful, with no human touch. Rude and arrogant. Sometimes clients will forget about the price but they won’t forget how you made them feel.

Roxana · 10 August 2025

Agent replied · 9 September 2025

Dear Roxana, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

I had a fantastic experience working with Kate. From start to finish, she was professional, responsive, and truly dedicated to helping me find the perfect property. She understood my needs, provided honest advice, and were always available to answer any questions I had throughout the process. What stood out the most was her attention to detail and how smoothly everything was handled, from viewing appointments to final paperwork. She made what could have been a stressful process incredibly easy and enjoyable. I highly recommend [StrilingAckroyd Estate] to anyone looking to rent, buy, or sell. You’ll be in great hands with a team that genuinely cares.

Nimra · 2 October 2025

Agent replied · 24 December 2025

Dear Nimra, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Striling have managed 2 flats for me for several years now. They are without doubt the most communicative and helpful and professional group of people you could wish for. Shona and Melanie have always been amazingly organised and pro active and I don't know what I would have done without them this last year. If you are thinking of renting from them or need someone to manage your property just don't look anywhere else. Thank you all

Jean · 25 October 2025

Agent replied · 24 December 2025

Dear Jean, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We have recently used Stirling Ackroyd Estate Agents in Woking (previously Waterfalls) to sell our beloved property and the Sales Team led by Matt, Lily and Anna have been excellent throughout. Our situation has not been straightforward, but Matt has been excellent, and we have been grateful for his support, professional advice and guidance throughout, and Lily and Anna have been fantastic in their day-to-day dealings with us, reliably keeping us informed at all stages of progress, understanding of our concerns and proactive and professional in dealing with problems and queries as they arise. As well as being a pleasure to deal with, they have all provided us with an excellent quality of service, thank you!

Martin · 22 August 2023

Agent replied · 17 June 2024

Hi Martin, thank you for taking the time to share your experience while selling your beloved property. Matt, Lilly, Anna and the team will be thrilled to read your kind words and we wish you all the very best - Claire

5/5

Google

Updated 5th Jan 2026 Richard was very professional form start to finish. I've been working with …

Gary · 16 January 2026

Agent replied · 14 May 2025

Hi Gary, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More

5/5

Google

Alex was very friendly, helpful, and efficient in getting out and viewing properties

JP · 16 February 2026

Agent replied · 16 April 2026

Hi there, We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Well to start with I am a bit old. But the amazing Alex has helped me all the way . He is amazing and I could not ever have had such an amazing patient young man, who has helped me get through the most stressful time ever. Well done Alex you are the best 👍🏻🩷 …

Roberta · 16 March 2026

Agent replied · 16 April 2026

Dear Roberta, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Stirling Ackroyd's Google reviews

Questions about Stirling Ackroyd

How many reviews does Stirling Ackroyd have?

Stirling Ackroyd's Woking office has 254 reviews across 1 platform: 254 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Stirling Ackroyd's rating?

Stirling Ackroyd is rated 4.5 out of 5 across all 254 reviews, and 4.5 out of 5 on Google from 254 reviews, checked 9 October 2026.

Where is Stirling Ackroyd's Woking office?

Stirling Ackroyd, 44 Commercial Way, Woking GU21 6HW.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.