Trusted Agent profile Β· Woking Β· Surrey

Seymours Woking reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,591 reviews across 1 platform

Winston Lodge, 12A Commercial Way, Woking, Surrey, GU21 6ET

Part of Seymours, see every office.

Seymours's office in Woking, Surrey, at Winston Lodge, is rated 4.6 out of 5 across 1,591 reviews on 1 platform, including 1,591 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

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4.6 / 5

1,591

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Google

We are grateful to Lorenzo Cappalonga for helping us through this process. He is a star ⭐️. Good communication throughout the process. I recommend him to everyone. πŸ‘ for the service …

Rama Β· 3 May 2023

Agent replied Β· 30 September 2023

Thank you for taking the time to let us know how we did. We will be sure to pass on your excellent feedback to Lorenzo!

5/5

Google

I am currently in the process of buying a new build and have been in touch with Billy. He is someone I highly recommend as you can tell he genuinely wants to help people find a house. Having worked in an estate agents myself (albiet a few … More

Chi Β· 30 December 2020

Agent replied Β· 30 September 2023

Thank you so much for writing this glowing review about Billy. You hit the nail on the head there because the thing with Billy is that he really does care, he wants to do the right thing by his customers and ensure you have all the information you need to make the right decision for you. I have passed on your feedback - thank you for once again for writing this review. Zo Khan @ Seymours Woking

1/5

Google

I paid Β£500 for deposit to rent house , after I paid the money I had call house is not ready, the agency didn’t know when the house will be ready , after I asked for my money back , agency made fake claim and said my reference is not … More

Behzad Β· 31 December 2019

Agent replied

Hi Behzad, sorry to hear you haven't had a positive experience with us. We are chasing this up now for you, and will get someone from our Lettings team to contact you directly.

5/5

Google

Thanks to all the team at Seymours for all their tireless work in selling my flat. I was most impressed with the ability to always get updates on how the process was progressing and felt that the sale was pushed to completion as fast as it was possible to move it. Thanks again

Liam Β· 29 July 2019

Agent replied

Hi Liam, thank you for such a great review! We try our hardest to give regular updates as it helps reduce the stress of the situation. If you ever need anything else, just pop into the office.

5/5

Google

I would just like to say Dan Kontis, has been extremely helpful, professional, keeping us informed all the way and has a lovely manner. Seymours are very lucky to have such an employee. … More

Tricia Β· 30 December 2022

Agent replied Β· 30 September 2023

Tricia Cole, it's experiences like yours that really keep us motivated! Until the next time we meet, take care!

5/5

Google

I am the landlord of a rental property which has been under full management by Seymours for many years. The service received is very efficient and professional. Emily has recently dealt with various … More

Richard Β· 30 December 2022

Agent replied Β· 30 September 2023

Hi Richard, thank you so much for your thoughtful feedback and sharing your experience with us. We have had a great experience working with you for all these years and the team were thrilled to read your kind words. We look forward to working together in the future!

5/5

Google

Have used Seymours twice in the last three months - for a purchase and a separate sale. Zo, Lorenzo and Ben have provided excellent customer service throughout; listened to me as a client and been thoughtful and responsive. Committed to progress the transaction as quickly and smoothly as possible.

Rachel Β· 23 October 2020

Agent replied

Rachel, thank you so much for taking the time to write this great review, it is very much appreciated! We work really hard to keep the sales moving and deliver excellent service, and it makes the teams' day when it is recognised. I have passed on your feedback to Ben and Lorenzo, it put a smile on their faces! Hope you get settled soon, and if we can be of assistance in the future, please do not hesitate to get in touch. Zo @ Seymours Woking

5/5

Google

Thanks, Amy, for providing your support throughout the purchase process. You have been exceptional. Even though there have been ups and downs during the process, we felt comfortable with you on our side.

Prat Β· 4 March 2023

Agent replied Β· 30 September 2023

Thank you very much for your lovely review. We would love to work with you in the future. Take care, Amy.

5/5

Google

The team have been really helpful throughout our search to buy a property regularly checking in with us. They know the types of property we're looking for and don't waste our time sending properties that don't match our criteria like many … More

James Β· 30 December 2021

Agent replied

Thanks for the brilliant review, James!

5/5

Google

My family will move to UK by end of this year. With the assistance from Mr. Thomas CHEAPE, my family can conclude to rent the preferred property within 1 day after our request was submitted. He offered prompt responses and informative … More

Wong Β· 30 December 2021

Agent replied Β· 30 September 2023

HI there, thank you ever so much for sharing your experience with us!

5/5

Google

I do not normally partake in the writing of reviews however on this occasion I felt it was completely necessary and only right. We recently found ourselves in a bit of a messy accommodation problem and turned quite desperately to Seymours … More

Yioda Β· 30 December 2021

Agent replied Β· 30 September 2023

Hey Yioda, thank you for taking the time to leave a review. We are over the moon that Thomas and Dan were brilliant in finding you a home, and we hope that you continue to use our services again in the future.

5/5

Google

I'd like to give Kelly Watters at the Seymours Woking branch a great thumbs up for her excellent and professional service. She has been tremendously helpful in the time that she's worked with us on our rental property. She is responsive, … More

Cindy Β· 30 December 2021

Agent replied

Thanks for the review, Cindy! We really appreciate it and are happy you were satisfied with our services.

5/5

Google

I usually have a lot of stress dealing with agencies as well as difficult agents however I have to say working with Seymours is effortless. They are really responsive and professional and listen to your needs. I have been dealing with … More

Mona Β· 30 December 2021

Agent replied Β· 30 September 2023

Hi Mona, thank you ever so much for your feedback! We were happy to help you with your recent lettings experience!

5/5

Google

Within moments of contacting Seymours asking to look at a single property, the letting agent helping us (Tom Cheape) had us booked in for a viewing as well as finding 3 other properties that fitted our requirements that same week. Decided … More

Martyn Β· 30 December 2021

Agent replied Β· 30 September 2023

Hey Martyn, thanks for taking the time to leave us a review. Tom is a great member of the team and we are glad that he was prompt and keen to find you a property.

5/5

Google

Used Seymours for a recent transaction. The staff are very professional and friendly. Amy, in particular, did a fantastic job and made the process much less daunting. Would highly recommend.

Matthew Β· 2 June 2023

Agent replied Β· 30 September 2023

Thank you Matthew for taking the time to leave us a review. All the best with your new home.

5/5

Google

All the guys are brilliant. Ashleigh McCabe in particular has helped us twice in the last 2 years. Firstly as the buyer and now as the vendor. His attention to detail is fantastic and he helps you buy whilst not selling to you so you feel … More

Carly Β· 30 December 2020

Agent replied Β· 30 September 2023

Carlyle, many thanks for taking the time to leave this 5-star review and for your recommendation. It is great to read that your experience as a buyer was so positive that it led you to choose us to sell your property as well. It is a testament to how hard Ashleigh, and the team, work. I will be sure to share your comments with the team and thank you once again. If we can be of assistance in the future, please do not hesitate to get in touch. Regards, Zo Khan, Seymours Woking

1/5

Google

Do not got with them! Poor handover between their own staff and department, poor communication, not professional at all. We had an emergency situation where it is unsafe for us to be in the flat and we rang them and they told us to fill an … More

Sya Β· 30 December 2020

Agent replied

Hi, thank you for your review. Would you mind contacting us as we don’t seem to have a record of you on our system. We take customer service and looking after our landlords and tenants with the upmost care and attention. We receive regular happy reviews from our clients so we are surprised to read your review. Please call us at the branch and we would love to speak to you to help resolve your concerns. Many thanks

5/5

Google

We had Jason, who went above and beyond to get us a viewing as soon as our dream rental was on the market. Always very professional and helpful, and helped us seal the deal with the landlords

Joshua Β· 30 September 2022

Agent replied Β· 30 September 2023

Hi Joshua, your wonderful feedback and rating mean a lot to us.

5/5

Google

I have let my house through Seymours for several years now and they have always provided an excellent service. I have recently dealt mainly with Anna Patrick who is always very helpful, communicative and quick to respond.

Paula Β· 30 September 2022

Agent replied Β· 30 September 2023

Paula Doust, we're happy to hear you had such a positive experience with our team!

5/5

Google

My experience dealing with Billy at Seymours has been really productive. He has been professional and efficient dealing my requests. And although I am not in a position to commit to selling or buying he has not been deterred and remains thoughtful and informative. Great Work Billy!

Marisa Β· 22 March 2021

Agent replied

Hey Marisa! We appreciate the kind review and we are glad Billy delivered a great service!

5/5

Google

We have had such a positive experience in dealing with Seymours Woking’s letting office. Kelly Watters, in customer service, Tom as negotiator and Amanda in the moving team. All are interested and responsive. Kelly has gone above and beyond for us! Thanks so much to you all!

Kerry-Lynn Β· 22 March 2021

Agent replied

Thanks for taking the time to leave a brilliant review, Kerry! We are happy that our staff were able to deliver a great service and make you happy.

5/5

Google

My Fiancee and I have been extremely grateful and happy with the service provided by Seymours. Brett and Billy have both been genuine and focused solely on our needs without any pressure. They have made our process of finding our first place together so much easier! Thank you!

Mary Β· 22 December 2020

Agent replied

Thank you, Mary, for taking the time to leave this excellent feedback and your kind comments and Brett and Billy We are pleased to have been able to assist you in your move to your first home together, we wish you much happiness and please do not hesitate on contacting us if we can be of assistance in the future. Regards, Zo Khan, Seymours Woking

5/5

Google

Seymours sold our property within a few weeks. They have a large number of potential buyers on their books who they ushered around our property in quick succession and their local market knowledge is very good. I would also like to commend Sandra who provided post-offer support. Her patience and experience was a great help.

Nicolas Β· 1 July 2017

Agent replied

Thanks for the great review Nick. Seymours Woking are delighted to have assisted you with the sale of your house. Looking forward to being of service to you in the future. All the best.

5/5

Google

Seymours sold our property within a few weeks. They have a large number of potential buyers on their books who they ushered around our property in quick succession and their local market knowledge is very good. I would also like to commend Sandra who provided post-offer support. Her patience and experience was a great help.

LoveLizzy Β· 22 April 2017

Agent replied

Thanks for the great review Nick. Seymours Woking are delighted to have assisted you with the sale of your house. Looking forward to being of service to you in the future. All the best.

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Questions about Seymours Woking

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Woking won Platinum.

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