Trusted Agent profile · Woking · Surrey

Seymours Woking reviews

★★★★★ Excellent

1,591 reviews across 1 platform

Winston Lodge, 12A Commercial Way, Woking, Surrey, GU21 6ET

Part of Seymours, see every office.

Seymours's office in Woking, Surrey, at Winston Lodge, is rated 4.6 out of 5 across 1,591 reviews on 1 platform, including 1,591 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

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4.6 / 5

1,591

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Seymours Woking is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Sales, South East (Surrey)
  • Best in CountyESTAS 2026: Surrey, Sales
  • Best in PostcodeESTAS Best in Postcode 2026: GU21, Sales

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Google

I recently bougth a flat in Woking using Seymours. Ben was very helpuful and available at all the time;he was very patient with me … More

Annystef · 31 December 2016

Agent replied

Thank you for taking the time to review Seymours, Woking. We are pleased to hear about your positive experience with us when purchasing your new home. It is great to hear your feedback about Diana and we are delighted you will be recommending us in the future. We look forward to assisting with all of your future property needs.

1/5

Google

We tried to book a viewing, it was confirmed over the phone but couldn't go to the viewing as we didn't receive an email confirmation with the property address. We have received it two days after the agreed viewing time, which was obviously too late. They don't reply to any e-mails, and don't seem to know what they're doing. Wouldn't recommend to deal with them to anyone.

Giedrė · 23 October 2020

Agent replied

Hi, thank you for taking the time to leave this review. Would you mind contacting us with regards to your experience? It does seem that most of the issues seemed to be around receiving emails which is something I would like to look into. The team here pride themselves on delivering an excellent service and, as such, I am disappointed to read that this was not your experience. Please email me personally on lisa@seymours-woking.co.uk and I will investigate. Many thanks, Lisa Athron, Woking Lettings

5/5

Google

As a corporate client I always find Seymours of Woking, and in particular Natalia, Sam & Helen, helpful, efficient and always pleasure to work with.

David · 1 October 2017

Agent replied

Thank-you for this review David, we're delighted to hear of your positive feedback. It's a pleasure working with you and we look forward to continuing this working relationship.

5/5

Google

Excellent service with great staff particularly Thomas Cheape who is knowledgeable about the area and understands ones expectations.

Gemma · 22 December 2020

Agent replied

Gemma, many thanks for taking the time to write this 5 star review, it is very much appreciated. I know that Tom and the team will be delighted to read your comments. Thanks again, Lisa Athron Woking lettings

5/5

Google

Seymours' customer service after-sales support in the sale of my house in Woking has been excellent and prompt. Top marks for them!

Hon · 29 July 2019

Agent replied

Hi Hon, thank you for such a great review! We're glad that you're happy with our service.

5/5

Google

We have been thoroughly impressed with the service we received from the Team at Woking in our search for a new family home. We encountered very professional staff throughout the whole process in Kieran, Tom and Max as well as a special … More

Carlos · 1 September 2023

Agent replied · 30 September 2023

Hi Carlos, thank you for your fantastic review; we are happy to pass along your comments to the team and we hope you and your family enjoy your new home!

5/5

Google

I chose the wrong time to sale my property what with the economic shock that Liz Truss and Kwasi Kwarteng manifested on the country. I needed to sell well, and for a time it did not look like it was going to happen. My sincere thanks to Zo … More

James · 5 March 2023

Agent replied · 30 September 2023

Thank you for taking the time to leave a review for us at Seymours. We're pleased we could meet your expectations!

5/5

Google

I used Seymours Woking to sell my property and they have been excellent. I must make a very special mention for my Client Relationship Manager, Amy Krelle. She has been brilliant. It is rare these day for find someone who provides such exceptional levels of customer care, great communication and is passionate about helping you with the sale. I can't thank Seymours and Amy enough.PositiveProfessionalism

Robert · 28 December 2020

Agent replied · 27 December 2024

Bob, thank you so much for taking the time to write this 5-star review. I have passed on your thanks to Amy and the team. Our client relationship team are relentless when it comes to getting properties to completion and it is always great to see how much this is appreciated. Thank you for your feedback and if we can be of assistance in the future, please do not hesitate to contact us. Zo Khan, Seymours Woking

5/5

Google

Having bought my first property through seymours i can say that Clarissa was amazing during the whole process.

Jen · 23 September 2020

Agent replied

Thanks Jen! It’s been a wonderful month helping so many clients move into new homes and your feedback is hugely appreciated by team Seymours. Clarissa will be so chuffed to read your review, thank you. All the best with your move and we look forward to keeping in touch in the future :)

5/5

Google

Would just like to thank Jenni Owen for all her hard work and very quick response to all our issues, really appreciate her.

Jeff · 1 July 2018

Agent replied

Hi Jeff, thank you for your review, we'll be sure to pass on your praises to Jenni and congratulate her on her hard work.

5/5

Google

In my search for properties in Woking, Seymours have been by far the best estate agent I have worked with. In particular, Lorenzo has spent a lot of time understanding my requirements and is always punctual, knowledgeable and honest. Would recommend engaging Seymours if you're house hunting and require a higher level of service.

Chris · 30 September 2022

Agent replied · 30 September 2023

Thanks for the great feedback, Chris! We are happy you were satisfied with our services.

5/5

Google

Very efficient, helpful and friendly service. Special shout out to Jenni Owen for all her dedicated assistance with our rented property.

Stephen · 29 July 2019

Agent replied

Hi Stephen, thank you for such a kind review! It was a pleasure working with you and best of luck in the future, from Jenni and the whole Seymours Woking office.

5/5

Google

" Excellent service,staff was very professional and helpful. Head of Sales Progressions, Ms. Diana Gilbert was simply brilliant. Overall, very satisfied."

Santa · 29 July 2019

Agent replied

Hello Santa, thank you for such a great review. We'll be sure to pass on the praise to Diana and the team.

1/5

Google

Was asked on a Friday if I wanted to view a property on the weekend. Said yes, then waited a few hours for a reply, only to be told that they were fully booked. Was asked again on the Monday if I wanted to view that coming weekend, said … More

Ivan · 30 December 2022

Agent replied · 30 September 2023

Dear Mr Michaels, Thank you for your feedback and I am sorry that it was not the 5* service that we aim to deliver to all of our buyers. I have looked into your case and can see that the communication was only via email which, with the delays in communication, meant that the live diary that we use was fully booked by the time a day and time had been agreed. The development that you were interested in has proved very popular and we have sold over 50%. We would love to still show you the apartments if you are still interested and would ask that you contact our Sales Director, Brett Foulser who will be more than happy to assist with your search.

5/5

Google

Absolutely amazing service!!! Amy and her colleagues/team were a dream to deal with. Great correspondence, always on point and above all, fast results. Out of all the parties involved in our purchase, Amy provided the best information and service. I couldn't recommend them more.

Vaponamat · 1 August 2023

Agent replied · 30 September 2023

It's great to hear you had such a positive experience with us, thank you for sharing your feedback! We wish you all the best with your move!

5/5

Google

Great, consistent service from Seymours in Woking. Clear and regular communication which helped to minimise the stress of moving.

Raechel · 1 December 2024

Agent replied · 8 December 2024

Thank you for taking the time to leave us a review, we are pleased we were able to help you move.

5/5

Google

Recently brought my property with great service and can’t thank Clarissa enough for her help! Highly recommend!!

Jay · 23 September 2020

Agent replied

Thank you for your feedback Jay. We’ll pass your thanks on to Clarissa who will be over the moon to read this. Good luck with the move and we look forward to keeping in touch :)

5/5

Google

Amy who co-ordinated my sale was fastastic. She was very responsive and kept me up to date at every stage, especially when unexpected difficulties arose. She helped navigate through some very difficult negotiaitons and alwasy gave promt and helpful answers to any questions or issues. I'm very grateful for all her hard work!

Mary · 30 September 2022

Agent replied · 30 September 2023

Thank you for the lovely review Mary and congratulations on your exchange! I look forward to handing over the keys on completion. All the best, Amy.

5/5

Google

Many thanks to Diana and her team for their sterling job and service. It mad e a lot of difference.

Henry · 29 July 2019

Agent replied

Thanks Henry. Diana and the team have been delighted to help! We look forward to assisting you with anything you need in the future. All the best, Team Seymours

5/5

Google

Excellent service from the whole team at Seymours. Very professional all the way through, particularly Ben and Sandra. Would recommend.

Wes · 29 July 2019

Agent replied

Great to hear you've received fantastic service, we value your feedback and thanks for the recommendation! Ben and Sandra have been delighted to assist you. Enjoy your new home. Best regards, Team Seymours

5/5

Google

Great service by the team, always ready to help and support. Special thanks to Jenni Owen for for excellent support

Naveen · 29 July 2019

Agent replied

Thanks for leaving us such a great review Naveen. We are pleased to hear that you find our service so helpful and supportive, and we look forward to assisting you with any future property requirements. All the best.

5/5

Google

Its been a pleasure interacting with Seymours. They have been prompt in attending to any queries or issues that I might have faced at our current abode in Woking. I personally think they have some of the best properties out here, and that is because they have some of the best folks in business working for them. Extremely professional. Thanks for your support throughout our stay. Cheers, Ahneesh

Ahneesh · 29 July 2019

Agent replied

Hi Ahneesh, thank you for such a brilliant review. We're so pleased to hear that you have had such a positive experience with us. We look forward to working with you again in the near future.

5/5

Google

The team are all very professional, courteous and efficient. Amy in post sales has been a great liason person after the sale, she responds very quicker re concerns. I must say this a positive point of difference compared to other estate agents.

Neil · 31 August 2023

Agent replied · 30 September 2023

Neil Allen, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

3/5

Google

Thought they were great to begin with getting us into view the property we purchased last minute when it came back on the market and we put our offer in , they were very helpful up to a point but the nearer we got to exchange and completion … More

SJ · 30 December 2022

Agent replied · 30 September 2023

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

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Questions about Seymours Woking

Has Seymours won any awards?

Yes. Seymours won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2026 awards won Gold for Sales in South East (Surrey), Best in County (Surrey) and Best in Postcode (GU21).

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Seymours hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Woking.

What do you need help with?

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