Trusted Agent profile · Woking

Seymours Prestige Homes Woking reviews

4.2

★★★★★ Great

591 reviews across 2 platforms

Horsell, Woking, GU21 4SY

Seymours Prestige Homes's office in Woking, at Horsell, is rated 4.2 out of 5 across 591 reviews on two platforms, including 20 Google reviews rated 4.8.

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4.8 / 5

20

Reviews on Google

This office

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571

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish Staff very friendly. Polite and kept me informed all the way through Couldn’t ask for more Took a few months to complete on 2nd December 2022 from about May but staff kept in touch all the time

Rosa · 23 February 2023

Agent replied · 15 June 2024

Thank you for your positive review. We're delighted to hear that you received excellent service from start to finish, and that our staff were friendly, polite, and kept you informed throughout the process. At Seymours, we pride ourselves on providing exceptional customer service, and we're glad that we were able to meet your expectations. We appreciate your patience during the completion process, and we're pleased to hear that our team kept in touch with you throughout. Thank you for choosing Seymours for your property needs, and we hope to work with you again in the future.

5/5

Trustpilot

Seymours were a pleasure to deal with…

Seymours were a pleasure to deal with from start to finish. A sensible strategy was put in place to attract significant attention for our property. The team were then extremely effective at generating interest across Surrey and from London and ultimately achieved a result beyond our expectations. We would have no hesitation is using Seymours again.

Graham · 27 May 2021

Agent replied · 15 June 2024

Thanks Graham, that's great to hear. Thanks for taking the time to review us.

5/5

Trustpilot

Fantastic service

Seymours have acted for us on two house sales and we have nothing but positive things to say! They are the exact blend of professional, friendly and supportive that you need when moving house.

Taylor · 24 October 2023

Agent replied · 15 June 2024

Hi Taylor. Thanks for your kind words! We're delighted to have had the opportunity to share your journey with two house sales, and we greatly appreciate your trust in Seymours. We strive to provide a blend of professionalism, friendliness, and support to make your moving experience as smooth as possible. keep in touch, we'd love to know how it all goes.

5/5

Trustpilot

Amazing service from the Godalming team

The team in Godalming have provided us with an amazing service. Very knowledgeable and helpful. They found us the perfect home.

Michelle · 12 July 2024

Agent replied · 24 August 2024

Thank you for the kind words Michelle. We’re thrilled to hear you found the perfect home with our help. Feel free to drop by and say hello anytime!

5/5

Trustpilot

Sale of house in Brookwood

The staff at Seymours in Knaphill provided an excellent service in selling my home. They were friendly and professional and assisted at all stages of the process, I have no doubt that I used the right team of agents.

Mr · 1 June 2023

Agent replied · 15 June 2024

That's great to hear Mr Macdougall. Thanks for using team Knaphill, and more importantly, thanks for taking the time to post a review.

1/5

Trustpilot

Unprofessionals

Our hot water was never on, the member of staff handling our property was always changing due to turnover, our notice to leave was extended because they lost the email and frankly just dreadful service. You would be better off living in a tent than with a property handled by Seymour’s.

Jonathan · 17 February 2022

Agent replied · 15 June 2024

Hello Jonathan. Thank you for the feedback, we take all feedback extremely seriously, be they positive or negative. In order for us to understand your experience a little better, could you please let us know which one of our 20 branches you were dealing with?

5/5

Trustpilot

I had a great service from Seymours

I had a great service from Seymours, I needed to sell my house quickly to secure a purchase. They had my house on the market the next day and had no trouble finding a buyer. Would highly recommend.

J · 27 June 2023

Agent replied · 15 June 2024

We have a saying. "We don't sell houses, we move people". Having a database of buyers shared across our 20 offices as well as our access to the London market through The Guild of Property Professionals enables us to locate buyers quickly, and not just any old buyers, but the right buyers that have a genuine interest. Thanks for using us and more importantly, thanks for the review.

5/5

Trustpilot

the prospective buyers were given the…

the prospective buyers were given the opportunity to look around the property and ask their questions

Gita · 28 September 2024

Agent replied · 25 October 2024

Thank you for your review Gita. We’re pleased the prospective buyers had the chance to thoroughly look around the property and ask their questions. Ensuring everyone is informed and comfortable throughout the process is something our whole team takes pride in.

5/5

Trustpilot

Very straight forward to deal with

Very straight forward to deal with. Friendly and helpful and knowing about the area I was selling in. Made life easy and sold my property quickly

Graham · 3 April 2024

Agent replied · 15 June 2024

Why make a journey in property complicated! thanks for the comments and the five starts Graham, its been our pleasure to help.

5/5

Trustpilot

Good work by all the team

Good work by all the team, really put their back into it and were easy to talk to and deal with.Thanks again to all staff at Seymours Knaphill

Matt · 20 February 2024

Agent replied · 15 June 2024

Great to hear Matt and thanks for sharing. we've been in Knaphill for years and really understand how it ticks. Its been great to help you.

5/5

Trustpilot

Thank you to all at Seymours Camberley…

Thank you to all at Seymours Camberley who took over selling my house after being on the market for over a year with another agent and finding me a buyer after only a few weeks. Always confirmed when a booking made very polite on the telephone very pleased with the service and would definitely use again.

Julie · 4 February 2021

Agent replied · 15 June 2024

Great news Julie. Pleased to hear that we had a positive impact on the sale of your home.

5/5

Trustpilot

Top-class smooth and friendly service

Top-class smooth and friendly service, worked out as expected, thanks to all staff concerned.

Deepak · 24 October 2024

Agent replied · 15 June 2024

Thanks Deepak. Matching people to the right homes is a skill that seems to be dying out but for us, it's so important. Thanks for the comments and it's been a pleasure to help.

5/5

Trustpilot

I recently bought a house through…

I recently bought a house through Seymours. Andie Bartlett - sales progressor - was approachable, helpful, knowledgable and pro-active.

Elizabeth · 22 September 2025

5/5

Trustpilot

My sale to completion with Seymour’s I…

My sale to completion with Seymour’s I was kept informed through the whole process either by email and via the phone the staff very friendly and dealt with any queries you had to ask I would definitely use Seymour’s again

Ronald · 4 April 2023

Agent replied · 15 June 2024

Fantastic feedback, thank you for taking the time to leave such a lovely review.

5/5

Trustpilot

Seymours West Byfleet

Purchased a property through the West Byfleet office. They were so supportive from start to finish, particularly Kirsty, who worked tirelessly to make it happen.Thoroughly recommend.

Susan · 28 January 2023

5/5

Trustpilot

Seymours is always my great partner…

Seymours is always my great partner helping me find my house. They are professional and very patient with me in house hunting

Jacky · 28 May 2024

Agent replied · 15 June 2024

Thank you Jacky for your wonderful review! We're delighted to be your trusted partner in finding your home. Your kind words about our professionalism and patience mean a lot to us.

5/5

Google

Great team, fantastic communication, did everything they could to achieve me the right price and right buyer - very happy with Seymours Prestige Homes.

Zachary · 16 April 2024

Agent replied · 16 June 2024

Thank you Zach, it certainly wasn't straightforward but thank you for trusting us to get you the result and for your recommendation/review.

5/5

Trustpilot

Fast & friendly!

Really quick, and friendly service from the entire team at Seymour's assisting us through the entire home purchase journey

Alwyn · 16 July 2024

Agent replied · 24 August 2024

Hi Alwyn,Thanks for the feedback! Glad to hear you found our service quick and friendly. Feel free to pop in and say hello whenever you like!

5/5

Trustpilot

Thanks to everyone at Seymours in …

Thanks to everyone at Seymours in Ripley. Helpful, friendly and courteous staff who all did a great job. Many thanks. Nicky

Ms · 6 June 2024

Agent replied · 15 June 2024

Thank you for your kind words! We're delighted to hear that our team in Ripley was helpful, friendly, and courteous. We appreciate your feedback and are glad we could assist you.

5/5

Trustpilot

I was lucky to meet Jeff at Seymour’s

I was lucky to meet Jeff at Seymour’s . He did a fantastic job offering sensible and realistic advice, so we were able to have an offer accepted within hours of viewing

Robin · 12 October 2023

Agent replied · 15 June 2024

We've been a part of the Knaphill neighborhood for a long time now and Jeff's been involved from the beginning. His knowledge is quite incredible. Thanks for using us Robin and thanks for the review.

1/5

Trustpilot

Very bad service and unprofessional…

Very bad service and unprofessional team.Never reply any email to complete the property deal except bargain with you the asking price

Eric · 29 May 2024

Agent replied · 15 June 2024

Hello Eric. Sorry to hear about your recent experience with our service. We strive to provide excellent customer support and ensure smooth transactions for all our clients, and it seems we fell short in your case.Your feedback is important to us, and I would like to address your concerns directly. Could you please provide more details about the issues you faced, such as the office in question? This information will help us investigate the matter thoroughly and take appropriate action to improve our service.We value your input and hope to have the opportunity to resolve this situation to your satisfaction. Thank you for bringing this to our attention.

5/5

Trustpilot

The Seymours Sales team in Dorking…

The Seymours Sales team in Dorking recently facilitated our relocation back to the area after 4 years away. They were extremely helpful, polite and professional throughout what is always a stressful and emotional time. Thanks to their interventions with solicitors we managed to get moved in the timescales we needed.

Mrs · 23 November 2021

Agent replied · 15 June 2024

Hi Jacqui, most people believe that buying a home is simple when in fact it can be quite complicated, especially when there are multiples of legal people to deal with as well. Pleased to hear that its all gone well.

5/5

Trustpilot

great team at the Lightwater office

great team at the Lightwater office. kept us informed all the way in our selling process. definitely recommend above other agents locally

Ray · 2 May 2024

Agent replied · 15 June 2024

Thanks Ray, its been a pleasure to help you. We've really enjoyed being apart of the Lightwater neighbourhood already.

5/5

Trustpilot

Couldn’t have had a better experience…

Couldn’t have had a better experience in buying my first house, they were professional and always gave me good advice when I needed it from viewing houses to offering and seeing it through to completion. Can’t recommend them enough and will certainly be selling through them when the time comes.

David · 3 November 2021

Agent replied · 15 June 2024

Hello David, such great comments, thank you. Our aim is be "your property partner for life" so helping you again in the future would be an honour.

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