1/5
TrustpilotWorst Service
They will contact you every minute till they complete the agreement later they don't even complete what they have promised to do. After sales service is hopeless and unprofessional. Never recommend
Trusted Agent profile
Gascoigne-Pees Woking Sales reviews
★★★★★
86 reviews across 1 platform
40 - 42 Commercial Way, Horsell, Woking, GU21 6EN, Woking GU21 6EN
Gascoigne-Pees's Woking office at 40 - 42 Commercial Way is rated 2.9 out of 5 across 86 reviews on 1 platform. The 86 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Woking office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotUnable to get deposit back!
This is a nightmare situation, if l could give zero stars l would. My ex partner died in his flat, been trying for months to get my deposit back from them, ring ring, speak to people and nothing happens. Now writing letters, will go all the way. Awful customer service.
1/5
TrustpilotNothing is not enough trouble.
Nothing is not enough trouble to Gascoige Pees they positively revel in finding problems. From day one to the end of the tenancy. They contract out various services so they can always distance themselves and deflect blame. They even refunded the tenant his deposit despite damage to the flat costing over £1,000 to rectify.
5/5
TrustpilotRental advice and support
Thank you for turning my rental property around so quickly. Great effort and support through the whole process. Always avaliable for questions and never too busy to reply. Would highly recommend them for any landlords.
1/5
TrustpilotUnable to get deposit back
Hi All, Please very careful considerate rental any property in this letting agent unless they improved service. We had completed all professional clean after end of tenancy however the letting agent and management company refused to return all deposit amounts.
5/5
TrustpilotGreat experience
I really enjoyed interacting with Ethan at Tadley branch and will be prioritising Gascoigne Pees properties in Tadley in future because of it! Thanks, Ethan!
1/5
TrustpilotTerrible experience
Terrible experience. Even after paying each monthly rent bang on time and spending £600 on professional cleaning, deposit not returned on time and with other spurious deductions. I had to continually chase every step of the way and generally company always fell short of expectations. Bitter experience.
1/5
TrustpilotWorst experience
Worst experience! Unprofessional staff and management!
5/5
TrustpilotGive Martina a raise!
Martina in the Basingstoke office is excellent. She's frank, honest and persistent which is precisely what you need an estate agent to be. Thank you!The whole team were great, but Martina particularly stood out for us!
1/5
Trustpilotnever turned up for viewing and never…
never turned up for viewing and never contacted me regarding it! so rude considering i took the day off also. very disappointing
1/5
TrustpilotPoor
As a would be purchaser, I found them unhelpful, amateurish and not acting in their client's best interests.
1/5
TrustpilotBULLY and AGGRESSIVE style
Received BULLY and AGGRESSIVE style as a buyer. NOT recommended!
1/5
TrustpilotWarning!! Stay Away!!!
Warning! Stay away from them. They will never help you after you paid your deposit. Go and find a better company to rent a home.
5/5
TrustpilotGreat Service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gascoigne-Pees Woking Sales
How many reviews does Gascoigne-Pees Woking Sales have?
Gascoigne-Pees's Woking office has 86 reviews across 1 platform: 86 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Gascoigne-Pees Woking Sales's rating?
Gascoigne-Pees Woking Sales is rated 2.9 out of 5 across all 86 reviews, checked 9 October 2026.
Where is Gascoigne-Pees's Woking office?
Gascoigne-Pees Woking Sales, 40 - 42 Commercial Way, Horsell, Woking, GU21 6EN, Woking GU21 6EN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.