Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe dealt with Lewis who showed us around some properties. He was very informative and professional, nothing was too much trouble for him to help us and answer any questions we had. Although the properties weren’t for us, it was still a pleasure to work with him.
Katie · 18 April 2024
Agent replied · 19 April 2024
Hi Katie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWorking with Chancellors - Woking Estate Agents has been an exceptional experience. From the moment I reached out to them, their professionalism and dedication were evident. They listened attentively to my requirements and tailored their …
Saeed · 8 October 2024
Agent replied · 9 May 2024
Thank you for leaving us this great review Saeed, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!
★★★★★ 5/5
GoogleTam was very helpful with my viewing. Despite a last-minute cancellation, he managed to show me other options and went out of his way to assist. I appreciate his effort and help.
Gulumser · 7 December 2024
Agent replied · 14 November 2024
Thank you for leaving us this great review Gulumser, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleThank you so much chancellors team especially Taimur Bhati for making our dream home moment come true.Thank you for all your hard work
Anu · 28 March 2025
Agent replied · 29 March 2025
Thank you, Anu! We're thrilled to hear that Taimur and the team could help make your dream home a reality. Your kind words mean a lot to us! If you need any further assistance, feel free to reach out. Enjoy your new home!
★★★★★ 1/5
GoogleHomyze fitted a pressure release valve to the combi boiler at my flat in N1. They charged me £480.
They are complete rip off merchants. I have told my property management company never to use them again.
EDIT: See Homyze has replied implying that I just did not want to pay so much for an emergency call out job. Paying for something is not the issue, being totally ripped off for what was done is the issue.
After I queried the bill you sent me a break down which included 45 minutes to drain the boiler and 45 minutes to refill it. That is ridiculous.
I called a number of other plumbers for quotes after I got your bill and they all said £100-150 to supply and fit a pressure valve.
It is unfortunate that Hostmaker used you without speaking to me first as I would never have agreed to such a nonsense price. Hopefully this review will make you and the particular plumber think twice about putting in such a rip off bill to other clients.
Gareth · 26 July 2019
Agent replied · 26 July 2026
Hi Gareth, thanks so much for providing feedback. We are very sorry that the cost incurred was more than you feel is appropriate.
As I’m sure you were told, unfortunately this was done outside of our normal hours (0800 - 1900 Monday to Friday) and therefore the appropriate rate was £151.20 per hour including VAT. We believe this compares very favourably with our competitors. We do of course always advise our customers of this higher rate and only charge for the time spent working but often the decision is made to go ahead in order to keep guests or tenants happy and in place.
In order to: diagnose the issue, drain the system, buy the part, fit the part, re-fill the system and check the system was functioning correctly took 2 hours and 44 minutes.
Again, I’m very sorry that the cost seemed excessive but hope that your guests are happy with the speed with which you as their landlord responded and that they were therefore able to stay in the property not causing you to lose and revenue or provide compensation.
★★★★★ 5/5
GoogleIt was great experience working with Chancellors, especially Taimur. He was quick in terms of communication and actions when we decided to sell our property. Appreciate his efforts and enthusiasm.
Dinesh · 7 December 2024
Agent replied · 23 November 2024
Thank you Dinesh for giving our Chancellors - Woking Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleWas helped by Jamie for setting up a viewing. Very professional, helped to get it booked very conveniently and was promptly arranged
Bhavesh · 13 March 2025
Agent replied · 10 April 2024
Hi Bhavesh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleWARNING about damp flat with health hazard they are currently relisting ( 1 bed, Tudor Way, Knaphill)
Very long story short we had the most stressful year renting a flat that was being destroyed by damp and black mould in every room. Destroyed thousands of pounds worth of belongings etc. Despite being logged as a health and safety hazard on the inventory check out report, and knowing that flat needs some serious investigation and work, chancellor's decide to relist it 9th April just TWO WEEKS after we moved out.
Anyone who is going to view their (now inscreased) £1.2k 1 bed flat inTudor Way Knaphill, just know that it has serious damp issues and it will ruin your health and chancellors dont give a toss about anything but taking your money. There's water ingress in the built in wardrobe wall, mouldy carpets and window bays and they just keep painting over it until I comes back through, which doesn't take long.
They failed to fix it when we were there and acccording to residents this keeps happening over and over, people move out due to damp and the next victims move straight in.
Funny thing is chancellor's lied the whole time saying flat has never been damp and saying we won't be relisting it. And it took them a lick of paint and TWO weeks.
Chancellor's and south east property management lied to us on multiple occasions, we wouldn't trust them again.
We're with Seymour's now and very happy in a non damp flat.
Melissa · 22 October 2024
Agent replied · 18 April 2024
Thank you for reaching out to us Melissa, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
★★★★★ 5/5
GoogleHad a great experience with Tam during my property purchase. He was professional, responsive, and made the whole process smooth and stress-free. Really appreciated his support and clear communication throughout. Highly recommend!
Anqi · 24 March 2026
Agent replied · 27 March 2026
Hi Anqi, thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with Tam during your property purchase at Chancellors. Our team strives to provide professional and responsive service, and it's rewarding to know that we made the process smooth and stress-free for you. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI want to thank all the team (especially Joseph) at Chancellors Woking for their great service. Very professional and efficient, I couldn't ask for more.
They have kept me informed at every stage and provided helpful advice. Keep up the good work.
Highly recommended.
Rob · 13 March 2024
Agent replied · 27 June 2024
Hi Rob, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleThe reason agents have a bad name.
Unlawful fees? Check
False promises? Check
Twisted communications? Check
Ignorant? Check
Will they lie? Check
Will they steal? Check
The list sadly goes on.
Whilst this review is merely an expression of my opinion, it is one reached after 7 years of interaction.
I rented a 4 bedroom house from them, and they acted as agent for the landlord who I never met. After viewing the house, it was agreed a lot of work was needed to make it a habitable family home. The agent very clearly agreed, and we struck a deal based upon basic things such as cleaning and painting would be done for us to enable a fresh start.
On move in day we arrived to find none of this had been done, and when we raised the issue, we were told: ‘just leave it as you find it.’ This of course was unacceptable as the house, as-well-as dirty, was actually unsafe.
When we left, they ignored us for months, and then tried to steal our deposit on the grounds that the house needed works!!! Saying that the check I had been lost and all issues were down to us.
After taking this to the authorities they ruled, correctly, against the agents.
However, this does not make us for months and years of stress and risk.
Avoid like the plague.
UPDATE:
The case went the tenancy deposit scheme’s arbitration, and although it took several months, I received everything. The landlord chose to also blame the agent for the issues.
Martin · 5 October 2024
Agent replied · 30 September 2023
Hello Martin, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks.
★★★★★ 5/5
GoogleTaimur is very professional and approachable. He’s always helped me out with my needs and offered alternatives within my budget.
Nick · 13 March 2025
Agent replied · 20 March 2024
Hi Nick, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe have done few viewings with Chancellors, Tam is professional and patient to answer all my questions with professional feedback.
Hin · 13 March 2025
Agent replied · 22 May 2024
Hi Hin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleTaimur was brilliant in understanding what we were looking for and we are thankful to receive the support and guidance throughout our journey in finding a home.
Shari · 7 December 2024
Agent replied · 13 November 2024
Hi Shari, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleStan was so helpful and friendly, he worked hard at trying to find us the right property for us.
Nicola · 12 March 2025
Agent replied · 27 September 2024
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
★★★★★ 5/5
GoogleProfessional and would highly recommend. It was a pleasure dealing the business with Tam, he was calm and collected throughout the whole stressful process. The team handled this very well. Weldone.
Son · 10 March 2026
Agent replied · 11 March 2026
Thank you so much for your wonderful feedback, Son! We're thrilled to hear that you had a positive experience with Tam and our team at Chancellors - Woking Estate Agents. It's always our goal to make the process as smooth and stress-free as possible. We truly appreciate your recommendation and look forward to assisting you in the future!
★★★★★ 5/5
GoogleI want to thank all the team (especially Joseph) at Chancellors Woking for their great service. Very professional and efficient, I couldn't ask for more.
They have kept me informed at every stage and provided helpful advice. Keep up …
Rob · 3 April 2024
Agent replied · 19 March 2024
Hi Rob, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleMartin and the team were great and patient, could do enough for me and were very helpful
Hazel · 28 March 2025
Agent replied · 30 March 2025
Thank you so much for your kind words, Hazel! We're thrilled to hear that Martin and the team provided you with great service and support. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleLooking to rent a property and Jamie has been a brilliant help in finding one, thank you Jamie
Matt · 13 March 2025
Agent replied · 19 July 2024
Thanks for this great review Matt!
★★★★★ 5/5
GoogleMost friendly viewing so far. Serena was lovely to walk us around the house and provided every single detail that a newbie would want to look for in a house. She also talked about few things which we weren't aware of as a first time buyer. …
Gautam · 8 October 2023
Agent replied · 24 June 2023
Thank you for this wonderful review gautam. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleSpoke to Jamie over the phone. Fantastic service, a very helpful and welcoming member of the team.
Nicky · 12 March 2025
Agent replied · 20 July 2024
Hi Nicky, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThe Chancellors gave me a great help in renting my new house at Woking. Specially Nuvin was the one who contacted me and gave his support in every step and address very problem I have. He followed up on everything and he is a professional …
Rushani · 8 October 2023
Agent replied · 29 July 2023
Hi Rushani, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleFantastic service, excellent efficiency. Highly recommend Sylvia very much . She’s absolutely great at her work
Ahmed · 13 March 2025
Agent replied · 16 July 2024
Thank you for this great review Ahmed!
★★★★★ 5/5
GoogleJamie has been a great help, great customer service and very efficient. Would recommend to all.
Hattie · 13 March 2025
Agent replied · 19 July 2024
Hi Hattie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
