Chancellors Woking reviews

★★★★★ 5/5

Google

We recently sold our flat in Woking through Chancellors and were well looked after throughout. Martin and Taimur oversaw the initial process and were helpful when we needed guidance and insights. Nakita was there for us through the final stages. A special shoutout to Satvinder, he was always answering our calls. He is friendly, responsive and genuinely helpful whenever we needed anything. Satvinder kept us on track and we don't know what we would have done without him.

Christian · 30 July 2026

★★★★★ 3/5

Google

Satvinder was very helpful in trying to get viewers to buy my property. He communicated well and kept me informed. Can't fault him. He found a buyer for us, unfortunately they didn't have enough deposit to secure the offer and they had to pull out. He then managed to get more viewings. The Iranian was broke out and house price fell and it became a buyer's market, unlucky for us. I think Satvinder was lovely and helpful and will be a good negotiator when provided with more training and support. I hope this review helps, as it is meant in good faith and good spirit and I am grateful for the efforts Chancellors gave.

Mireille · 30 April 2026

★★★★★ 5/5

Google

We had an absolutely fantastic experience with Taimur Bhatti at Chancellors Estate Agents. From start to finish, he was incredible. Taimur went above and beyond to help move our house purchase along, while always being respectful and considerate of the sellers and their needs. He was consistently available to answer any questions, no matter how small, and always provided clear, realistic timelines, which made the whole process feel manageable and stress-free. From our initial viewing right through to completion, everything felt seamless. Thanks to Taimur’s dedication and professionalism, we are now happily and comfortably settled in our wonderful new family home. We are so grateful, thank you, Taimur!

Nikki · 30 April 2026

★★★★★ 1/5

Google

If a 0-star rating were possible, this is what they would deserve. Our experience with Chancellors in Woking has been extremely disappointing and stressful from start to finish. From the beginning, communication was poor and inconsistent. Important information changed over time, and emails or concerns were often ignored or answered very late. We repeatedly had to chase for basic updates. The property had multiple issues reported during our tenancy, including mould, problems with the check-in inventory report, and not being provided with all the necessary keys, notably the bin area key. We had to chase the agency for two months to receive it, meanwhile walking 10 minutes each time to dispose of rubbish and asking the concierge for temporary access to the separate garbage door. There were also various general maintenance issues that required attention. Despite being clearly communicated, these problems were not handled properly or in a timely manner. The agency was disorganised and unclear, adding unnecessary stress during both move-in and move-out. There were several property managers that changed so many times over 7 months period. The most unacceptable part was the checkout process. We vacated the property on 01/02/2026, handed over the keys, and left the house in good condition. However, the checkout inventory inspection was scheduled almost two weeks later, which is completely unreasonable. Any inspection carried out so long after the property was returned cannot fairly reflect its condition at the time of checkout and puts tenants at an unfair disadvantage. Overall, the lack of professionalism, poor organisation, and disregard for tenants’ concerns made this a very unpleasant experience. I would not recommend this agency and would strongly advise future tenants to document everything carefully if they choose to rent through them.

Ionela · 5 March 2026

★★★★★ 5/5

Google

My partner and I really enjoyed working with Sat. We were looking for a house for a few months and met with lots of different agents in that time, but Sat was stand out for us - very patient with our questions, proactive about thinking of us for upcoming properties, and kept as as informed as he could. Thanks for everything!

Katie · 11 July 2026

★★★★★ 5/5

Google

Estate agents don't always have the best reputation so in a challenging and saturated market for selling two bedroom apartments in Woking, I wasn't confident that I would be able to sell mine until the team at Chancellors Woking stepped up. From start to finish, Martin, Tam and Sat went above and beyond, providing an impressive and professional service. They were quick to bring it to market and show prospective buyers, I was over the moon that it sold much quicker that I expected. They kept me informed through every step of the after-sale process and offered honest and invaluable advice along the way. Nothing was ever too much trouble as one of the team was always available to answer questions, provide reassurance, and proactively resolve any issues that arose. I particularly appreciated their tenaciousness and patience when my buyer's solicitor missed deadlines. I would 1,000,000 per cent recommend the guys at Chancellors Woking for their friendly approach, commitment, and genuine care which made such a difference and exceeded my expectations. They are a truly exceptional estate agent who goes the extra mile for their clients. A heartfelt thank you to you all.

Donna · 16 September 2026

★★★★★ 1/5

Google

Unfortunately the experience my wife and I have had with Chancellors Woking has been utterly abysmal. Communication was next to non-existent without us chasing. Despite being assured that the property we were trying to sell was highly desirable and they had several potential buyers looking for something exactly like our property, we had but a single viewing over the entire summer period! They blamed the lack of interest on us setting the price too high (even though we had gone with the price that their sales manager had suggested we could get) and even when we lowered it they were still unable to generate any viewings for us. At their request we made the property available for an open day 3 times, all of which were cancelled by Chancellors due to supposed lack of interest (not that they bothered to tell us!). When we decided we'd had enough and told them that we no longer wished to make use of their services, the regional manager got involved and, rather than apologising for the poor service we had received, was downright rude to my wife. With the exception of a few of their junior staff, my wife and I feel that Chancellors have shown us nothing but incompetence and contempt and, to top it all off, they are charging us £474 pounds for the privilege of this non-service! The only thing I can recommend about Chancellors Woking is that you steer well clear until they sort themselves out.

Nick · 5 October 2025

★★★★★ 1/5

Google

Extremely Poor Service Over 10 Years Extremely Poor Service Over 10 Years, Overseas Landlords Beware I used Chancellors Letting Agents for over 10 years, giving them ample opportunity to manage my UK property while I was based in Los Angeles. Unfortunately, their service consistently fell far below acceptable standards, and as an overseas landlord, I was left to deal with repeated mistakes, financial loss, and a total lack of accountability. Here are just a few examples of the persistent issues I experienced: 1. Total disregard for time zones Despite repeatedly informing them that I live in Los Angeles (GMT -8), Chancellors routinely contacted me at 4, 5am my time. This level of carelessness reflects their broader lack of attention to landlord needs, especially those overseas. 2. Unprofessional tenancy handling without landlord approval In 2020, I gave permission to begin tenant referencing but made it clear that I would only approve the tenancy once I had reviewed the references and signed the agreement. Despite this, after weeks of no updates or paperwork, I was suddenly informed that the tenancy would start the next day. This was without my approval, without tenant references, and without a signed agreement. I had to escalate the issue urgently to prevent tenants moving in without my consent. This demonstrates a serious failure to follow proper procedures and communicate effectively. 3. Poor contractor oversight and mismanagement Chancellors frequently sent contractors to fix one issue only to cause another. There was no supervision or follow-up. The most egregious example: I paid for a new boiler installation and even paid £1,000 extra for it to be fitted in the loft. A year later, during a personal visit, I found it installed in a bedroom cupboard. When I requested a correction or refund, I was told it was “too long ago” to resolve. 4. Inadequate inspections and reporting Their regular inspection reports consistently stated the property was in “good condition” and “clean.” After the last tenancy ended, I found the property in a deplorable state, including visible mould, none of which had been mentioned in any report. Their check-out report was so poorly written that I was unable to recover adequate funds from the tenant deposit to cover clear damages. 5. Negligence in handling council tax After informing them that I would not be renewing with them once the tenant left, they failed to notify me of letters the council sent the,. In the past, council tax notices had been forwarded to me in the US. This time, Chancellors received all the correspondence, including a summons with seven days to pay, and only forwarded it to me on the last day of the notice period. I nearly faced a legal penalty due to their complete lack of responsibility. In summary: Chancellors have repeatedly demonstrated a lack of professionalism, oversight, and accountability over a decade of managing my property. Their processes are disorganised, their communication is poor, and their handling of contractors and legal matters is unacceptable. I strongly advise landlords, especially those based abroad, to avoid Chancellors at all costs. Your property and peace of mind are too important to leave in such unreliable hands.

Linda · 5 October 2025

★★★★★ 5/5

Google

I am currently in the process of buying a house and I have dealt with so many estate agents in the last 6 months that I'm almost sick of it. But Taimur, by far, has been one of the best agents we have met. Especially as a 1st time buyer, it has been quite stressful communicating with so many agencies, brokers, solicitors and whatnot and sometimes agents don't really make it easy for you. But, whenever we had a viewing with Tam, I knew he was always genuine and straightforward with us; there was no pompous acts, no rushing to make a decision on the spot and he was very kind (gave us lifts to multiple different viewings as we don't drive). My mum even started asking if he was the one showing us the houses eveytime we had a viewing! Unfortunately, we decided on a property which not with Chancellors, but I would 110% recommend Tam if you are ever looking to buy a propety with Chancellors in Woking. I don't write a lot of reviews unless the service has been excellent and I would personally recommend them to my family & friends and Tam has ticked both boxes, hence my short review :) Thank you for all your help so far Tam, we really really appreciated it.

Orbit · 5 October 2025

★★★★★ 5/5

Google

We have recently completed our property purchase and Tam has been absolutely fantastic throughout the entire process. He was always quick to respond, incredibly kind, and took the time to clearly explain every step in a way that made us feel supported and reassured. His professionalism, patience and warm manner made what could have been a very stressful time so much easier for us. We are truly grateful for his help and wouldn’t hesitate to recommend him to anyone. Thank you so much, Tam, it’s been a pleasure working with you!

노봉희 · 5 October 2025

★★★★★ 5/5

Google

Thank you to Martin Sharp, Taimur (Tam) Bhatti, Satvinder Grewal - Woking Chancellors & Central team (Tanja Margaric, Eve Clark, Courtney Kennedy, Kallee Ferguson) on their excellent customer service, attention to detail and successful close on transaction in Nankeville Court. Appreciate the fast response, chasers and viewings for buyers and follow through execution. Keep up the great work! WQ

JW · 5 April 2026

★★★★★ 5/5

Google

My son recently purchased a UK property. We live in Australia so this was a daunting process. Sharon has been excellent from start to finish. It’s been a quick and smooth process for him. We are both truly grateful to Sharon for her help and support throughout. I would 100% recommend Sharon to all my friends and family. Thank you. Angela

Angela · 19 February 2026

★★★★★ 5/5

Google

The Chancellors team were amazing when it came to selling my house. They were very knowledgable about how to resolve issues raised by prospective buyers, and kept me informed through every step of the sales process. I felt that the team were always available for advice, particularly Tam and Martin.

Adam · 7 May 2026

★★★★★ 5/5

Google

I used Chancellors recently as a buyer. Good experience. Staff were helpful and accommodating (mainly dealt with Sat). Also didn't get signed up for loads of property spam from other branches in areas I'm not looking (unlike some other agents!)

Alex · 12 June 2026

★★★★★ 5/5

Google

Very much recommended. We worked with Martin and Tam who were very professional, proactive and diligent. Just what you need when you're selling and/or buying a property. Don't hesitate, with them you'll be in good hands.

Monica · 7 July 2026

★★★★★ 5/5

Google

Martin Sharp and all the team at Chancellors Woking office went above and beyond to get my house sold. I was kept informed at every stage either by telephone or through updates on their customer portal. Martin's negotiating skills were top notch and this resulted in achieving a good sale price of my property. The sales progression team were also very proactive and worked closely with both legal teams. I highly recommend Chancellors of Woking.

Hazel · 30 June 2026

★★★★★ 5/5

Google

Many thanks to Sharon at Ewe move for her expertise at selling my muns house,She is a credit to the organisation thus making our life so much easier after my mums passing .once again Sharon you is a star

David · 19 November 2025

★★★★★ 5/5

Google

I believe Jamie delivered a service beyond his job description - collecting me when I became lost and dropping me back near my Airbnb. He called to ensure that I was safe and to answer all the questions I had asked. I hope that he will be able to find me my first UK forever home. Thank you Jamie.

Kathy · 13 March 2025

★★★★★ 5/5

Google

We had a very smooth and no-nonsense process buying a house. Tam was very efficient.

Robert · 8 May 2026

★★★★★ 5/5

Google

We are an elderly couple and currently in the process of selling our house with Chancellors. We have found the whole team to be professional, exceptionally helpful and supportive. We would like to thank Taimur Bhatti for helping with our constant queries and for his advice and guidance. We would highly recommend Chancellors.

Paul · 26 March 2025

★★★★★ 5/5

Google

My agent Tam was extremely knowledgeable and professional, able to answer questions without needing to refer to need to check.

Arvindan · 3 February 2026

★★★★★ 4/5

Google

Martin Sharp provided an excellent service - responsive, friendly and tenacious. However, Martin only took over the responsibility for the sale of my property towards the end of my dealings with Chancellors. Prior to that I had months of stress, uncertainty and lack of communication from Chancellors while dealing with an extremely long winded and difficult sale. It is unfortunate that Martin had not been responsible from the outset as I believe my experience would then have been very different.

Sarah · 5 October 2025

★★★★★ 5/5

Google

I was in contact with Taimur Bhatti throughout the whole process of finding my property and going through the process of sale. Tam did such an amazing job of keeping me up to date with the process and even after our matter was progressed further, was a main point of contact. He made sure to check in and monitored the whole process, I don't think we would have been able to complete buying our first home without his support. Would definitely recommend!

Salehah · 5 October 2025

★★★★★ 5/5

Google

I had a great experience working with Stan and Woking team. He was extremely helpful, kind, and supportive throughout the whole process of renting the house. He was always available to answer our questions and made everything much easier for us. We really appreciated his positive attitude and professionalism. I would highly recommend him to anyone looking for a reliable and friendly agent.

Fanni · 5 March 2026