Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTenancy renewal
Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.
Mrs · 23 October 2025
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
TrustpilotGreat Management
I couldn’t be more pleased with the good service provided by the Chancellors property management team. Their responsiveness and professionalism are good. Every time I’ve had a question or encountered a minor issue, they’ve responded quickly and resolved it efficiently, often within the same day.
Siva · 22 September 2025
Agent replied · 23 September 2025
Thank you for leaving us this great review. It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control
Kept me informed,went out of her way to find out specific details of various properties
John · 5 October 2026
★★★★★ 5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
Laura · 18 May 2026
Agent replied · 24 May 2026
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
★★★★★ 5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
Norbert · 20 December 2025
★★★★★ 5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
Clifford · 9 October 2026
★★★★★ 5/5
TrustpilotPleasant & professional
Pleasant, polite and appropriately professional. Gave us our own time to view if we wished. Offered to maccept questions and get answers for us.
Ali · 21 February 2026
Agent replied · 23 November 2025
We're happy to hear that you found our team pleasant, polite, and professional. We appreciate you taking the time to share your positive experience with us!
★★★★★ 1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.
Highly recommend do not use it.
Drinkwater · 19 September 2026
★★★★★ 5/5
TrustpilotGreat experience
I had an amazing experience working with Luigi. He was incredibly helpful and supportive throughout the entire process, always going above and beyond to make sure everything went smoothly. Luigi accommodated so many of my requests without hesitation, and I truly felt looked after every step of the way. His professionalism, patience, and genuine care made a real difference. I couldn’t recommend him more highly!
Yasmina · 22 November 2025
★★★★★ 5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
Karim · 1 September 2026
★★★★★ 5/5
TrustpilotStaff in high regard !
I came to regard Ethan as a trusted friend !
JOHN · 13 May 2026
Agent replied · 24 May 2026
We appreciate your kind words. We are glad you enjoyed your experience.
★★★★★ 5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
Meggie · 13 September 2026
★★★★★ 5/5
TrustpilotI appreciate all the help and support provided
I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.
Ernie · 19 December 2025
★★★★★ 5/5
TrustpilotExcellent communicator
We deal with Frankie Deacon who is an excellent communicator which ensures good relations between landlord and tenant.
Dear · 13 October 2026
★★★★★ 5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
John · 25 September 2026
★★★★★ 2/5
TrustpilotWe have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
Miss · 28 August 2026
★★★★★ 5/5
TrustpilotFor many years I have always received…
For many years I have always received excellent service from the teams at Chancellors
Mr · 18 March 2026
Agent replied · 19 March 2026
We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!
★★★★★ 5/5
TrustpilotJordan you are a star
Margaret · 14 May 2026
Agent replied · 24 May 2026
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
★★★★★ 1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
Jonathan · 25 August 2026
★★★★★ 5/5
TrustpilotI was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
Remi · 18 March 2026
Agent replied · 19 March 2026
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
★★★★★ 5/5
TrustpilotGreat service
A great service being provided by Rosie, nothing too much trouble!
Anonymous · 18 March 2026
Agent replied · 19 March 2026
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
★★★★★ 5/5
TrustpilotExcellent service
I am very pleased with Chelsey as a landlord. They are highly responsive, friendly and professional. Always responds to my emails swiftly and clearly. I would recommend Chancellors to anyone.
Silvy · 22 September 2025
Agent replied · 23 September 2025
We are very pleased to hear that you are happy with our services. It's great to know that you find our team responsive, friendly, and professional. We appreciate your recommendation!
★★★★★ 1/5
TrustpilotThe agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
Sophie · 27 September 2026
★★★★★ 5/5
TrustpilotHannah at Chancellors has been…
Hannah at Chancellors has been brilliant - really proactive in finding the right house for me and has made the whole process run smoothly. Highly recommend!
Tina · 22 October 2025
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
