Trusted Agent profile · Wiveliscombe, Somerset
Verified
★★★★★
179 reviews across 2 platforms
1 Silver Street, Wiveliscombe, Somerset, TA4 2PA
Part of Webbers Estate Agents, see every office.
Webbers Estate Agents's office in Wiveliscombe, Somerset, at 1 Silver Street, is rated 4.4 out of 5 across 179 reviews on two platforms, including 89 Google reviews rated 4.8.
Webbers Wiveliscombe, located in the heart of Wiveliscombe, Somerset, serves as a central hub for estate agency expertise. The friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, they cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides extensive property listings, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.
Every review we hold for the Wiveliscombe office, from every platform, shown as written. First names only.
5/5
GoogleYBN solved our WhatsApp number needs. Their platform is basic, but functional, the service reliable. Support when needed was professional and responsive. Recommend.
Thank you for your kind words - we really appreciate the positive feedback!
5/5
GoogleI was able to chat at length with customer service, which is a big plus.
Thank you for your kind words - great to hear you found our Customer Service Team to be helpful!
1/5
TrustpilotI rang to enquire about a property…
I rang to enquire about a property that's up for rent, I was asked to complete an online form which asked for our credit scores to be uploaded. I have been unable to do this on my phone. So i rang one office for details who advised I can get a hard copy of the registration form and they will post one off. I rang another office that was actually advertising the property. All letting agents were out. I asked for a call back.. Nothing, still no form to complete. I have never been asked for credit score by any other agency in order to register. Although the property is just what we want. It makes me wary of using this letting agency, i shall not be ringing them again. if they cannot answer an email within the 24 hours they promise what else will they not do.
Thank you for sharing your thoughts. Although your review was left some time ago, we’re sorry to hear that your experience fell short of expectations. If you feel it would be appropriate, please get in touch with us directly we’d appreciate the chance to discuss your experience in more detail. Kind regards, The Webbers Team
1/5
TrustpilotReally unprofessional
Really unprofessional, agents are very rude, both in person and on the telephone, we rent privately with a different agent, they are selling the property we are in. If we don't agree with us turning down a viewing time, they contact the landlord who contacts our managing agent who calls us to pressure us to take the viewing. Its childish and really annoys me. I have mobility issues and it takes around 3 days to clean ready for a viewing, having explained this they still act like children.
Thank you for leaving your feedback. Although your review was posted a little while ago, we value all feedback as it helps us to improve and ensure our clients receive the best possible support. If you feel it would be appropriate, please do get in touch with us directly so we can discuss your experience further. Kind regards, The Webbers Team
5/5
GoogleThis is a great idea for small businesses who don’t want to give out their personal number or have an additional work phone. Has enabled us to give customers a much better service 👏 …
Thank you for the wonderful feedback! We’re so glad to know that YourBusinessNumber is adding value to your business. We’re committed to providing excellent service and appreciate your trust in us!
5/5
TrustpilotNine months on from letting our…
Nine months on from letting our property with Webbers, very happy with all interactions with staff. Looking forward to continuing excellent results!
Thank you so much for your kind words and continued trust in Webbers. We're delighted to hear that nine months on, you're still very happy with the service provided by our dedicated lettings team here in Barnstaple. At Webbers, we pride ourselves on delivering a professional, friendly and knowledgeable approach to property management. Warm regards, The Webbers Lettings Team
5/5
GoogleIt was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
5/5
GoogleAaron was amazing, He is knowledgeable and personal and always answered our calls and emails. Highly recommend!
1/5
Googleunable to cancel, keep getting charged, customer service is useless.
Hi there, Sorry to hear you had a bad experience, which resulted in leaving us a review. We can see your attempt to cancel in January for your last business number with us - and then you did get charged again. We have immediately refunded the amount paid on 19th January. It looks like you had one seat left in your account but the cancellation didn't go through - which has now been processed by you. There is a red 'Cancel' button in the bottom left of your Dashboard, and you can email us/speak to us on Live Chat to cancel your account - there are multiple areas in which you can cancel, but that said - we apologise if you found it difficult. Our Live Chat is available between 9-5pm, Monday-Friday, too, for any issues you may have had during your account. Thank you for using our service over the past year, and apologies if you felt the service fell short of what you expected. We wish you and your business well.
5/5
GoogleThey solved my problem really fast
Thanks for your kind words, pleased to hear your problem was resolved!
5/5
GoogleThroughout conveyancing I was able to speak to them when I needed to and they were responsive and friendly. The initial property viewings were easy to arrange.
Thank you, Robert, for sharing your kind review. We’re so pleased to hear that you found our Wiveliscombe team responsive, friendly, and easy to reach throughout the conveyancing process. Making property viewings straightforward and ensuring clear communication are at the heart of what we do at Webbers Estate Agents Wiveliscombe, and it’s great to know this made a positive difference to your experience. We wish you every happiness in your new home and are always here should you need any further property advice in the future. Best Wishes, Bruce and The Webbers Wiveliscombe Team
5/5
TrustpilotSold my property with Webbers Bideford
Sold my property with Webbers Bideford. They couldn't have been more helpful and they are thoroughly professional. Highly recommended.
5/5
GoogleMr Bammi guided me through the whole process and was clear about what to expect from the beginning. Highly recommended area and estate agent 👌 👍 …
Thank you sir, I love seeing my clients begin the next leg of their journey, wishing you and your family the best 🙏 …
5/5
GoogleYour Business Number are very efficient, I would highly recommend them. Their service is excellent 👍 …
Thank you so much for your kind words! And thank you for using YourBusinessNumber :)
5/5
GoogleGreat service - easy to sign up and use and super handy for business, plus saved having to get another handset for company use (points for green creds too)!
Thanks a lot for your thoughtful review! It’s great to hear that YourBusinessNumber is helping you manage your business comms, plus saving handset cash! Thanks again.
5/5
TrustpilotThank you
I can’t fault Webbers, everyone we dealt with were very helpful. Thank you all.
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our team helpful throughout your journey. At Webbers Estate Agents, we pride ourselves on delivering exceptional customer service and expert local property knowledge across North Devon, Somerset and Cornwall. If you ever need assistance with buying, selling, letting or renting in the future, we’re here to help. Visit webbers.co.uk to explore the latest properties and discover why so many clients trust us with their move.
5/5
GoogleI can't begin to praise Helphound enough, particularly Fiona, they have been a real boon to our business, helping boost our profile within our industry. Helphound are always proactive with their support, keeping in touch and making sure that we keep appraised of all latest developments, would certainly recommend.
Thank you so much for this review; having a client take the trouble to put this kind of sentiment in 'print' on Google makes all our efforts worthwhile (and gives our future clients even more confidence to take the plunge). Thank you for giving a special mention to Fiona, you're not the first and I'm sure you won't be the last, she is the definition of 'under-promise, over-deliver'.
5/5
TrustpilotWe sold through Webbers in Bideford and…
We sold through Webbers in Bideford and cannot fault the service. Outstanding from start to finish.
Thank you for your wonderful review and for choosing Webbers Estate Agents in Bideford to handle your property sale. We’re delighted to hear that you found our service outstanding from start to finish and that your experience with our team was so positive. Your feedback means a great deal to everyone here. Best wishes, Jason and The Webbers Bideford Team
5/5
GoogleProfessional with excellent local knowledge. Don't go anywhere else.
Thank you, Nikki, for your fantastic five-star review of Webbers Estate Agents Wiveliscombe. It’s wonderful to hear that you’ve found our team professional and that our local property knowledge has been so valuable. We’re proud to serve Wiveliscombe and the surrounding villages, and your recommendation means a great deal to us. If you ever need any further help with selling, buying, letting or renting in the local area, we’ll be delighted to assist. Best wishes, Bruce and The Webbers Wiveliscombe Team
1/5
TrustpilotRogue estate agents- despicable vendors
Beware if you intend buying through Webbers. They seem quite happy to let the Vendor get you all the way through searches and surveys and then allow the vendor to pull out only to let them re-introduce the property at an increased value a month or two later - leaving you picking up all the expenses. Oh! and if you challenge them it’s always the vendors choice/responsibility!!!! They don’t seem to mind picking up the extra fee though.
Thank you for your comments. Although your review was left some time ago, we would welcome the opportunity to discuss this further if you feel it would be appropriate. Kind regards, The Webbers Team
5/5
GoogleGreat, affordable service. I reached out a few times with queries via email and always receive a prompt response from Mat. Highly recommend.
Thank you for your kind words Abi. Nice to hear you've received a great service from our Support Team!
5/5
TrustpilotI’d like to thank Sarah in lettings in…
I’d like to thank Sarah in lettings in the minehead office for for her world class customer service and a pleasure she was a pleasure to speak to , a real asset to your company
Although your review was left a little while ago, we still wanted to thank you for your lovely feedback. We’re so pleased to hear that Sarah in our Minehead lettings team provided such exceptional service and made your experience so positive. She’s a real asset to our team, and your kind words will mean a great deal to her. On behalf of Kevin, Sarah and everyone at Webbers Minehead, thank you again for sharing your experience. Warm regards, The Webbers Minehead Team
5/5
GoogleThank you for solving our complex property issues in a very timely and friendly manner. Keep up the great work.
5/5
TrustpilotAble to approach agent
Able to approach agent, flexibility for viewing, no complaints from me.., would use again for resale or let.z
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Webbers Estate Agents's Wiveliscombe office has 179 reviews across two platforms: 89 on Google, 90 on Trustpilot (across the whole business).
Webbers Estate Agents Wiveliscombe is rated 4.4 out of 5 across all 179 reviews, and 4.8 out of 5 on Google from 89 reviews.
Webbers Estate Agents Wiveliscombe, 1 Silver Street, Wiveliscombe, Somerset, TA4 2PA.
