Trusted Agent profile · Witney

Gatekeeper Witney reviews

★★★★★ Excellent

906 reviews across 1 platform

3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE

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Gatekeeper's office in Witney, at 3-4 Kingfishers Court Northfield Farm Lane, is rated 4.7 out of 5 across 906 reviews on 1 platform, including 906 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.

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4.7 / 5

906

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Witney office, from every platform, shown as written. First names only.

5/5

Google

Clare was exceptionally warm and professional throughout the entire viewing. She happily answered all our questions and was extremely patient with us while we viewed the property and asked everything we could think of!

Joel · 13 February 2026

Agent replied · 13 April 2026

We’re delighted Clare’s warmth, professionalism, and patience made your viewing so positive , she’ll be thrilled to hear this. Best wishes, Dan Thorne | Sales Director

4/5

Google

Friendly, punctual and honest. Would just say that as with all viewings I’ve had in the uk, I feel there is a general lack of familiarity with the property and its particulars. Deep knowledge of the property going beyond a basic online property listing would add so much value!

Daniel · 8 October 2026

Agent replied · 13 October 2026

Thank you for the honest feedback. We appreciate your point and will take it on board as we look at how we can make our viewings even more useful. Best wishes, Dan Thorne | Sales Director

5/5

Google

Hi there, we booked a second viewing with Taylor Symons for 58 quarry road , Witney, when we arrived the property was ready for us to view, she allowed us plenty of time to look round and answered all our questions. We then put an offer in for the property which promptly dealt with and we received the answer the same day I would recommend Gatekeeper to my friends kind regards Tina

Tina · 13 February 2026

Agent replied · 13 April 2026

We’re delighted Taylor could make your viewing and offer process smooth and efficient, she’ll be thrilled to hear this, and we really appreciate your recommendation. Best wishes, Dan Thorne | Sales Director

5/5

Google

Great service! Tenant for my property was found fairly quickly, and Kenya kept me up to date with the progress. Many thanks

Rosie · 13 October 2026

5/5

Google

We had several viewings with Laura. She's brilliant - friendly, professional and made us feel at ease straight away. Thank you Laura!!

Hannah · 12 October 2026

5/5

Google

So far, Gatekeeper have done a great job of handling my tenancy. I’ve been working with Charlie for my property and he’s always been knowledgeable, upfront, and happy to help. There was a small blip at the start of my application process with their automated system but thankfully because of their friendly and reassuring staff I didn’t feel concerned. When going to inspect my rental I had issues with my commute to the viewing. The friendly staff member made sure to keep in contact and did her best to accommodate my needs. Gatekeeper has always been upfront and supportive, and I’m hoping that they continue to be this way going forward. I certainly feel lucky as I’ve heard some horror stories from other letting agents. I highly recommend Gatekeeper as a letting agent for anyone interested.

Alex · 25 January 2024

Agent replied · 25 March 2024

Dear Alex, Thank you for your kind words! We're delighted to hear that our Witney Team provided a friendly and enjoyable experience for your property viewing. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to helping you with your property needs. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Taylor was brilliant throughout and was happy to help. I really like the Gatekeepers approach with clients. Well done guys

Omobola · 13 February 2026

Agent replied · 13 April 2026

We’re thrilled Taylor could provide such helpful support, and it’s great to hear you appreciate our approach, we’ll be sure to pass this on to the team. Best wishes, Dan Thorne | Sales Director

5/5

Google

I have gone through viewing one of the property at Madly Brooks lane Witny, She arrived promptly at our scheduled meeting time of 10am to give me the tour. Jane was friendly and knowledgeable about the property and neighborhood. She was able to answer all of my questions about the flat's amenities, utilities, and nearby conveniences. Jane was professional in her appearance and conduct. She seemed genuinely interested in finding a good tenant for the flat. She highlighted the home's best features like the large living room and recent kitchen remodel while also being upfront about the dated bathroom and small second bedroom. Overall, Jane was an excellent representative for the landlord and property management company. She was organized, engaging, and transparent during the entire flat viewing. Her strong communication skills and personable demeanor made me feel comfortable and informed throughout the visit. I appreciate the time Jane took to thoroughly show me around and respond to all of my questions and concerns. She is clearly experienced in conducting flat viewings and ensuring potential tenants have all the details they need. We haven't apply for this property but looking forward to see more

MAHESH · 26 November 2023

Agent replied · 25 March 2024

Dear Mahesh Sakhare, thank you for your 5-star review of our Witney Team. We're delighted to hear about your positive experience. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to help! Thanks, Dan Thorne Sales Director

5/5

Google

Great viewing with Laura. She helped me to think through how all the spaces in the property could work for my living needs. No rush took her time and passed on good info regarding the renting process

Warren · 13 September 2026

Agent replied · 13 October 2026

Really pleased Laura could give you the time and space to properly consider the property. I’ll make sure your kind words are passed on to her. Best wishes, Dan Thorne | Sales Director

5/5

Google

Gatekeeper has been incredibly patient and helpful with this process. Shirley showed me the house and was very engaging, kind and answered all my questions with great patience. I felt truly welcomed in the home. A lovely experience, would definitely recommend! I spoke to Kenya Ferguson to organise the entire viewing and talk through various questions about the house and she was incredible and very accomadating! Overall, this entire process has been very smooth, the best yet!

Samreen · 29 September 2023

Agent replied · 29 October 2023

Hello Samreen Abbas, Thank you for your wonderful 5-star review of our Witney Team. We're delighted to hear about your positive experience with Shirley and Kenya. Your kind words and recommendation mean a lot to us. Should you need any further assistance or have more questions in the future, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Kenya was most helpful and went out of her way to accommodate us for a viewing. She was utterly professional and knowledgeable about both the property and local area, and was able to answer any questions we had. We were allowed plenty of time to view the house and did not feel rushed. Kenya made the viewing an easy and enjoyable experience.

Sarah · 25 July 2024

Agent replied · 24 August 2024

Thank you for your wonderful review, Sarah! I'm delighted to hear that Kenya was so helpful and professional, providing you with detailed information and ample time to view the property. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

There are only two best property dealers, and Gatekeeper is one of them. It was my first viewing with Clare. She explained all the information to me in detail and was very kind. All my friends and family who got properties through Gatekeeper are very happy. Their viewing booking process is simple and easy via their website. I definetely recommend them for your property search.

Amber · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for your lovely feedback and recommendation. We’re delighted to hear that Clare made such a positive first impression and that your friends and family have also had great experiences with us. Kind regards, Dan Thorne | Sales Director

5/5

Google

Service I received from Kenya has been fabulous, am busy most of the times so I don’t check my emails frequently. Kenya would go an extra mile to call me if she sees that I haven’t responded or action any request sent. Am grateful for the best service I got from her.

Berlinda · 12 December 2024

Agent replied · 26 December 2024

Thank you for your fantastic feedback, Berlinda. It’s wonderful to hear that Kenya’s proactive approach and dedication made a positive impact on your experience. We’re proud to have her on the team and grateful for your kind words. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Dan was very helpful in getting everything set up for renting a property. Would recommend.

TheGamergeek94 · 13 January 2026

Agent replied · 29 October 2023

Thank you so much for your kind words! I’m really pleased I could help make the renting process smooth and straightforward for you. We truly appreciate your recommendation. Kind regards, Phil Kendall | Sales Director

5/5

Google

Very nice to meet Taylor today she went out of her way to fit us in for viewing. She was friendly and I'm formative. Camellia recommended as you are selling my sons flat in witney.

Karron · 13 August 2026

Agent replied · 13 October 2026

Thank you so much for your lovely review, Karron! It’s great to hear that Taylor went out of her way to fit you in for a viewing and made the experience friendly and informative. We really appreciate the recommendation and your family trusting Gatekeeper with both the viewing and the sale of your son’s flat in Witney. Kenya Ferguson Branch Manager, Gatekeeper

5/5

Google

Christopher was an exceptional. He was punctual, friendly, and went out of his way to ensure we felt comfortable and informed throughout the process. Christopher answered all our questions with clarity and patience, making the experience smooth and stress-free. His professionalism and approachable nature made us feel confident in our decision. Highly recommended!

Goodwin · 1 November 2024

Agent replied · 8 November 2024

Hi Mr. Milos, thank you for the wonderful review! I’m thrilled to hear that Christopher provided such an exceptional and reassuring experience, ensuring you felt informed and comfortable every step of the way. We’re lucky to have him on our team, and we’re grateful for your recommendation! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Clare was really great with the viewing, very informative

Mark · 13 February 2026

Agent replied · 13 April 2026

We’re glad to hear Clare made your viewing so positive and informative! She’ll be pleased with your kind words. Best wishes, Dan Thorne | Sales Director

5/5

Google

Kenya and the Gatekeepers team were very helpful, supportive and constructive in their advice, which greatly assisted me in the decision making process of the letting out of my property. Thank you.

Sameera · 13 August 2026

Agent replied · 13 October 2026

Thank you so much for your lovely review, Sameera! It was a pleasure supporting you through the decision-making process, and I’m really pleased that you found the advice from myself and the team helpful and constructive. We really appreciate you choosing Gatekeeper and look forward to continuing to support you. Kenya Ferguson Gatekeeper

5/5

Google

Laura who showed us round a flat was absolutely lovely and really helpful, made a scary situation feel as relaxed as possible so thank you

Isabelle · 22 September 2026

Agent replied · 13 October 2026

I’m glad Laura helped put you at ease. Thanks for the lovely feedback! Best wishes, Dan Thorne | Sales Director

5/5

Google

Kenya,was very friendly and helpful with my questions.i also arrived early at the viewing but she had no problems showing me around the house.Thank you so much for showing me the property earlier today. I really appreciate you being so helpful and for accommodating my early arrival. ​I enjoyed the tour.

Gift · 16 March 2026

Agent replied · 13 April 2026

We’re delighted to hear Kenya made your viewing such a positive experience! It’s great to know she was friendly, accommodating, and happy to show you around early, she’ll really appreciate your kind words. Best wishes, Dan Thorne | Sales Director

5/5

Google

Clair was great on time and very professional

Patick · 13 January 2026

Agent replied · 13 April 2026

Thank you for your feedback! I’m glad to hear Clair was punctual and professional during your viewing, she’ll be pleased with your kind words. Kind regards, Dan Thorne | Sales Director

4/5

Google

We have used Gatekeeper to manage our Property for almost 4-Years now as moved away. There have been some problems that required 'frequent chasing' or sorting-out! which is the reason for giving only 4-stars. Unfortunately, all could have been avoided! a little frustrating at times. Maybe someone took their eye off the ball? But finally sorted, & have been impressed by how helpful Asheley Watts has been managing this for us. Sorted effeciently / Professional manner / always returned a call promptly thank you.

Lynn · 30 July 2022

Agent replied · 30 July 2023

Hi Lynn, really appreciate your feedback, we will take away your comments and review what could have been done better. Good to hear that Asheley has been professional, efficient and helpful in sorting everthing out for you. Kind Regards, Vanessa - Marketing Director

5/5

Google

You were very helpful

Gulcan · 13 February 2026

Agent replied · 13 April 2026

We’re glad we could be of help , it’s always great to hear. Best wishes, Dan Thorne | Sales Director

1/5

Google

Would give zero stars if possible. Very poor service from Alex and the team, They were great at first when you start renting with them then they don't care. I have had to send various emails to Alex/Gatekeeper just to try and get a response. They let a flat out to us in very poor condition and trying to deduct from our deposit for various things that was already there when we had first moved in. Would definitely Not be renting from Gatekeeper again, Not professional and all we have had from them is hassle. They do one good thing right and constantly pester you for a good review.NegativeResponsiveness, Quality, Professionalism

Kim · 21 June 2022

Agent replied · 20 June 2024

Hi Kim, so sorry to hear that you have not been happy in your experience with Gatekeeper. Please do get in touch so we can we can understand and see what we can do to resolve things to everyone's satisfaction. Kind Regards, Vanessa - Marketing Director

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Questions about Gatekeeper Witney

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards: Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Witney won Platinum; Gatekeeper, Swindon won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witney.

What do you need help with?
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