Trusted Agent profile Β· Witney
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906 reviews across 1 platform
3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE
Part of Gatekeeper, see every office.
Gatekeeper's office in Witney, at 3-4 Kingfishers Court Northfield Farm Lane, is rated 4.7 out of 5 across 906 reviews on 1 platform, including 906 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witney.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Witney office, from every platform, shown as written. First names only.
5/5
GoogleThe team did an excellent job. My partner wasn't quite sure of the first property they showed us. But they quickly took us to another property in which was great! Altogether, they are very friendly, helpful and did an excellent job. I would recommend any day. Thank you for your help. π
I appreciate you taking the time to give us your feedback. Vanessa - Marketing Director
5/5
GoogleI had viewing today with Richard. He patiently waited for my arrival. A quick and 'straight to the point' viewing, included all the necessary details. Very professional
Hi Merlin, thanks so much for your kind review, so pleased you found Richard to be patient, have all the necessary information and was professional. All the best, Vanessa
4/5
GoogleI must say the gatekeeper team have been very efficient about getting a new tenant for our flat in Witney and have communicated well throughout the process.PositiveProfessionalism
Hi Jacqui, thanks so much for your kind comments about the service you have received from the team. They will be pleased to hear you found them to be efficent and good with their communication! All the best, Vanessa
5/5
GoogleIt was a lovely and nice ,she was friendly and explain everything to us
Hi Oduyomi, Thank you for your kind words! We're glad to hear that you had a pleasant experience with our Witney Team. If you have any further questions or need assistance, please don't hesitate to reach out to us. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleA really brilliant lesson in customer service, both Phil and Harriet have been so helpful and have got the job done in just a couple of days. Can't speak highly enough of the team at Gatekeeper!
Hi Simon, what amazing feedback to receive, thank you so much. So pleased that both Phil and Harriet have been helpful and offered such great customer service for you. Kind Regards, Vanessa - Marketing Director
5/5
GoogleWe had a leaking valve on a radiator. Stuart whom came round to fix the problem was absolutely fantastic. Very helpful and explained what he was doing from beginning to end. I would highly recommend S T Plumbing And Heating, definitely a 5 star rating. Very pleased.
Hi Simon, great to hear that Stuart from S T Plumbing and Heating was helpful and fixed the problem for you - thanks for the feedback. Kind Regards, Vanessa - Marketing Director
5/5
GoogleWe have dealt with the team at Gatekeeper for the last 2 years and in that period they have been nothing less than excellent. Whatever you're looking for, be it as a landlord, or a tenant, or a potential buyer I really cannot recommend them enough. Please give them a try.
Wow What a great start to our New Year! Thank you so much for taking the time to post your review, I am delighted you would share your recommendations. We are always thrilled to get good feedback on our service. Kind Regards, Vanessa - Marketing Director
5/5
GoogleShopped around for a new agent to manage my after I moved out of the Area I was impressed with Gatekeepers approach and fee structure. Moving in to the new tenancy has been simple and the communication clear and simple which make my life easier as I'm always busy.
Hi Carl, many thanks for your positive comments, so pleased that you found our fee structure and communication to be clear and simple. Kind Regards, Vanessa - Marketing Director
5/5
GoogleQuick and nice viewing experience, Taylor answered all my questions. Thanks.
Thank you, AytaΓ§ AydoΔdu, for your review! We're delighted to hear that you had a quick and pleasant viewing experience with Taylor, who ensured all your questions were answered. Providing informative and efficient service is our priority at Gatekeeper. If you have any further inquiries or need assistance, please don't hesitate to reach out. We appreciate your feedback! Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleAbsolutely fantastic team. Very understanding of people's needs when it comes to finding a home. The staff are all friendly and easy to talk to and also very quick in responding and getting paperwork done. I am very happy to be renting with Gatekeeper. Thank your so much
Hi Nicola, thanks so much for your positive comments on the Gatekeeper team. It's great to hear you found them friendly, easy to talk to as well as efficient in looking after you. Kind Regards, Vanessa - Marketing Director
5/5
GoogleVery fast service and everything goes smoothly
Thank you for taking the time to leave us a review. We're glad to hear about your experience with Gatekeeper. Your feedback is valuable to us as we strive to provide excellent service. Kind Regards, Dan Thorne Sales Director
5/5
GoogleVery helpful and had the answer for all questions
Thank you for your wonderful feedback! We're thrilled to hear that our service met your expectations and that you found our assistance helpful. If you have any more questions or need further assistance in the future, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleKenya has arranged a viewing for me and all went well, she has acted professionally and answered all my questions.
Gabriele, thank you for the 5-star review! We're delighted to hear that Kenya from our Witney Team provided a professional service and answered all your questions during the viewing. We appreciate your feedback. Kind Regards, Dan Thorne Sales Director
5/5
GoogleShe is very good and also have a customer relationship behaviour. Good job to your team.
Dear Funmi Adelowo, Thank you for your 5-star review and positive comments about our Witney Team, particularly highlighting their customer relationship behavior. We appreciate your kind words and are pleased to hear about your satisfaction. If there's anything else we can do for you, please feel free to reach out. Your feedback is valuable to us. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleResponded to all my concerns and ready to be contacted incase I have any queries
Dear Wanjiru Wachira, Thank you for your 5-star review of our Witney Team. We appreciate your positive feedback. If there's anything specific you enjoyed about your experience or if you have additional comments, please feel free to share. We're here to assist you with any future needs. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleVery informative positive and friendly
Hi Victoria, thank you for your wonderful review! We're thrilled to hear that you found our service informative, positive, and friendly. If you need any further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
1/5
GoogleHorrible experience terrible company. Our fully furnished home which we let with gatekeeper was robbed of all our belongs by the exiting tenants. Gatekeeper didn't notify us of the situation for several days as they didn't do a sufficient inventory check . They said they always do inventory checks from memory and didn't notice till it was too late? When any responsibility for this was put on them we were threatened with the legal team and that we'd not retain the tenant's deposit. Awful company!
5/5
GoogleI have used gatekeeper for the last 8 years to find tenants for my rental property. I have found their service excellent and tenants have been found always within a couple weeks. I have recently switched to the fully managed service and so far again an excellent service.
Hi Heather, thank you so much for sharing your positive experience with the Gatekeeper Team, great to hear that you found the service to be consistently excellent over such a long period of time. Kind Regards, Vanessa - Marketing Director
5/5
GoogleAs a former landlord I can highly recommend Gatekeeper, for many reasons. Importantly rental is their primary focus, not an add on to sales. Their quotes of rental com whilst not as high as other companies were actually better value when you take into account the whole package over a long-term rent. As a landlord I paid for full management, which unlike other providers is cheaper than part management, this is their quality control on repairs. The assumption being consistency in jobs as they use the same quality providers. I had a few jobs needed (front door wouldn't lock, toilet constantly flushing, oven stopped working) and each time they used the same system. If it's below a set amount you have a presigned waiver to go ahead without need for consultation (Β£100). Above that the team give you costed options, send out an engineer, replace the appliance there and then, combination if the two, and then 3 costed option for alternate appliances if appropriate. The level and speed if communication worked for, and I'm a stickler for good comms! I'm happy to report bpnone of the repairs needed to be revisited. If I were to be a landlord again I would definitely talk to Gatekeeper first, and have for all the reasons above been recommending them to potential renters also. Good luck.
5/5
GoogleProfessional, helpful and friendly, well informed! Thank you
Thank you, Andreea, for your review! We're pleased to hear you found our service professional, helpful, and friendly. Your feedback is much appreciated. Best regards, Dan Thorne Sales Director Gatekeeper
1/5
GoogleNever have a seen a more unprofessional company. Took us months to get our deposit back. Never forwarded any of our maintenance requests to the landlord. Even failed to uphold parts of the tenancy agreement (such as making sure smoke alarms worked). Worst of all: they try to get you to discuss everything over the phone so there is no record of it. If you must use them: ALWAYS GET EVIDENCE IN EMAIL. If need evidence of how awful they are, just check the blatantly fabricated reviews on their website.
1/5
GoogleBEWARE ALL TENANTS These people charge the highest "administration" fees I have ever seen in my life as a renter so far, Β£300+ to open a tenancy, Β£100 at every renewal and Β£150 to leave, those are some damn expensive envelopes. And for all that cash they are USELESS when you need help, they knew nothing about the property, not how the heating works or the alarm, or which electric meter is mine. And yes they will tear into your deposit for Limescale and Dust. Yes tenancy is slavery these days, but these Crooks took it to a new level, Scum.
5/5
GoogleGatekeeper have been fantastic for me and my family. Very easy to book a viewing online and they helped us select a few properties to view when we recieved a call back. At the viewing we felt like we had plenty of time and had all our questions answered for us. The application lroccess was extremely quick compared to other properties in the past. We had finished our application and secured the property and our credit checks in the same day. The property care team have been fantastic too. Always available and workmen have come out if we have had a problem. I sill definately be looking with Gatekeeper when we choose to move again. Thanks to all of you!
4/5
GoogleFriendly staff, any problems easily resolved, recommended. Had a few issues when first setting up the rental contract, BUT no issues since. Would have given 5 stars, BUT having to call a 0871 number to contact them is a little annoying... ( i email )
Hi Jay, thanks so much for recommending us on your review, we really appreciate it. I perfectly understand your comments regarding the 0871 contact number, it is something we are looking at. Kind Regards, Vanessa - Marketing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Witney won Platinum; Gatekeeper, Swindon won Platinum.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witney.
