Trusted Agent profile · Witney
★★★★★
409 reviews across 3 platforms
14 Corn Street, Witney, OX28 6BL, OX28 6BL
Part of Chancellors, see every office.
Chancellors's office in Witney, at 14 Corn Street, is rated 4.6 out of 5 across 409 reviews on three platforms, including 222 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Chancellors Witney hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witney.
Every review we hold for the Witney office, from every platform, shown as written. First names only.
5/5
GoogleGreat communication, fast, friendly and efficient sales experience. Owen Thomas is knowledgeable, helpful and works hard for both vendor and purchaser. Highly recommend
Thank you Emma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
5/5
GoogleStephanie is a credit to the Chancellors team, she has worked hard to help us move between properties with no issues at all.
Thank you David for giving our Witney branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleLaura was very efficient and made our viewing a pleasant experience
Hi Melvin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleExcellent in communication and regard for humanity. ALL CAN RENT A house with Chancellors.Keep it.Thanks Olivia for making us feel at home.
Thank you for leaving us this great review Bridget, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotI had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
5/5
TrustpilotSimona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
5/5
GoogleElla was very kind and informative. Very helpful as first time buyers. Thank you!
Thank you George for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleChancellors have been extremely professional and helpful during the sale of our property. Kirsty was really on top of it all and has made the process as smooth as can be. Thank you!
Hi Paula, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleOwen and the team have been very prompt and helpful every step of the way.
Hi Liam, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleI went today at Witney office to know about a property that I see online, and evebody was too busy to give me some attention, the receptionist even asked any details to be contacted later, she just told me to call for someone and booking an appointment, but there are plenty of people there that could help me. I went there because the good reviews, but it doesn't work to me. I croosed the street and finding a good customer experience in other real state. Feeling disappointed really.
Hello Lilian, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact Caitlin at caitlin.greaves@chancellors.co.uk if you have any questions we can assist with. Many thanks.
5/5
TrustpilotExcellent and efficient customer…
Excellent and efficient customer services
We appreciate your positive feedback and are happy that you found our customer service excellent and efficient. Thank you.
5/5
GoogleLaura was very helpful and professional
Thank you for this fantastic review Gerald!
5/5
TrustpilotThe service was good.
5/5
TrustpilotEasy contract renewal
Amy dealt with our contact renewal in a timely and efficient manner. All communication was clear and customer service was good.
We appreciate you taking the time to share your feedback. We're happy to hear that the contact renewal process was handled in a timely and efficient manner, and that our communication and service met your expectations.
4/5
GoogleI want to express my thanks to Katherine Yates, Lettings Manager for engaging with me from my initial inquiry with regards to letting my property to finding an appropriate tenant. I was cautious as it was a brand new property and my first time let. Katherine answered my numerous questions, was always courteous and friendly and she was able to secure suitable tenants for my property within a month of my initial inquiry. Thank you Katherine for making the process easier!
5/5
GoogleKirsty Woodley has been wonderful since our first viewing at a previous house, right the way through to where we are now, at exchange of contracts. Professional, friendly, clear and extremely knowledgeable, she has set our minds at ease time and time again. Kirsty has worked very hard, both on our behalf and the seller's, to bring this purchase to this through, even though it has been far from an easy task! If we ever come to sell again, we'll be using Chancellors.
1/5
GoogleLettings is terrible
Hi Lyn, thank you for taking the time to get in touch, we are very sorry to read of your disappointment with our Lettings team. So that we can investigate the issue, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
TrustpilotCharlotte have been great from the very
Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.
5/5
GoogleHi, I had a very long and strange but happy ending story with this company. It started normal, i have viewed a flat, applied for it, got it, but when it came to the background check part, my employer (manager) made a mistake with my earning so obviously I 'failed' on the affordability check. Even though I proved my earnings with P60 and payslips, it was not enough. This had nothing to do with agency since background check is done by a separate company, but that the staff was not helpful at all about solving the problem, got me really unhappy. They made me feel like 'this is the end of your story' even-though they have seen my proofs of earning, no-one has ever offered or suggested a solution! I was really pushing for a solution and have been thinking a lot about any possible way...After millions of calls and e-mails (obviously I was the one who insisted those things, because I was promised many times that "I'll call you back as soon as I know something!" but they have never called me back, but when I CALLED THEM THEY ALWAYS SAID "OH, THE RESULT JUST CAME, I WAS ABOUT TO CALL YOU"..yeah.) so after all these we got to a point that they have sent my p60 and payslips to the landlord to decide. Obviously they forgot to call me back about his decision, but at the end they told me: "the landlord confirmed it." They even sent me the tenancy agreement to sign. I signed it, my partner signed and the landlord signed. But then 12 days before the moving in date the landlord stepped back due to lack of affordability. Hmm...When i questioned them how is it possible to step back from a signed contract they told me that the landlord has not signed anything. So i sent the signed contrcat back to them. So they said, it is in the landlord's right to step back. I said OK but it is really not fair since I am moving to another city from 100kms away, with my family (little baby and my fiancee) and here in london we have cancelled everything!!! Answer: you should have waited for the confirmation! I told them that one of your collegues confirmed it by phone and sent me the contract to sign so to me it was clear that we have the flat. Hmm. No we didnt get the flat!!!! I had like 10days to go before being homeless in london. I came up with an idea what if we put through another application for the same flat or just redo the reference checks?! They told me thats fine. So they advised me to call the reference company. My manager had to send a headed letter to them explaining where and why she made rhe mistake. At this time a guy called CARL JEFFRIES jumped into my story because someone went on holiday and he took over my case. He was more than helpful with me and made me feel really comfortable by his knowledge and confident in getting the flat. At our first phone conversation he promised me hat i will get that flat, he will do everything for it. On the same day he called me back after closing hours, from his PRIVATE MOBILE PHONE(!!!!) an explained the possibilities! There is this expression "he goes for the extra mile"...in this case he went for the 100000 miles for us!!!! I didnt have to chase any agent anymore, since Carl was always in touch with me! He was/is soooo freaking professional and helpful that the english dictionary is not even enough to explain! The reference company didnt accept the letter sent by my manager because it was not a proper headed letter, however thats all she could do! Carl called the reference company and CONVINCE THEM TO ACCEPT IT!!!!! I HAVE NEVER SEEN SUCH A HELPFUL HUMAN BEING! HE UNDERSTOOD OUR CASE AND SAVED US FROM BEING HOMELESS!!!!! I want his boss and all his collegues to read this review and give evrything to him that he deserves!!! It is nearly the end of the year, so if his boss still havemt decided who will be the Agent of the Year, then I would give him the answer! CARL JEFFRIES!!!! He saved the pride of the company in my eyes and proved that everything is possible if someone really pishes for it! He really did push for it! I am 100% sure that he is very successfull at everything he does!! Thanks Carl!!
5/5
GoogleI recently had a change of tenants at a property I own in Witney, and had nothing but help and support from the staff at Chancellors Witney, especially Katherine and Alice. Despite a difficult situation because I was on holiday some of the time, and the turnaround gave us only a few days in which to have to place cleaned and decorated, Katherine was extremely supportive, and I really appreciated her 'can do' attitude to everything, especially keeping me constantly informed of the situation by phone and email whilst I was in Europe. The process is nearly complete now, and I could not have managed it without the support of Chancellors staff in Witney.
5/5
GoogleVery pleased with the service we received from Josh and the team at Chancellors Witney. We were difficult clients in so far as the timescales we were under to complete our sale and purchase, Josh understood and did all he could to help us meet them, which has meant that we are now enjoying our life in Devon! Moving house is stressful but was made less so by Josh and everyone at Chancellors Witney, thanks for your efforts, patience and support!
5/5
TrustpilotShe is awesome and helpful
5/5
GoogleWe instructed Chancellors to sell our home after meeting Kirsty Woodley at the Witney branch. Kirsty instantly understood our needs and had excellent knowledge on the complexities of our sale. Her professional guidance mixed with a super personality made selling our home as smooth and as stress free as possible. After a targeted Open Day, we had a handful of potential buyers. Kirsty always kept us informed with regular updates, from exchange to completion, often going beyond her role and office hours to help us. She was an absolute delight to work with and I would wholeheartedly recommend her to anyone looking for an enthusiastic, friendly and extremely efficient estate agent. Thank you Kirsty.
5/5
GoogleI recently sold my flat in Witney and Kirsty was the agent. Right from when I was choosing an estate agent for the job I had no hesitation after I met with Kirsty. Her knowledge was second to none and was definitely a cut above the rest. It was an easy decision to make. I achieved a fantastic price for the flat and this was definitely down to Kirsty's selling techniques. I couldn't be more delighted with how the sale went and being kept up to date every step of the way. I would definitely recommend Kirsty. Ellen Togher Blakes Avenue, Cogges
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Tell us what you need and we'll put you in touch. Chancellors Witney hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witney.
