Every review we hold for the Witney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleElla was welcoming, informative and very thorough on our recent house viewings as first time buyers. It was reassuring for all the information we got to come from someone who seemed to know what they were talking about, or could find out further information, being new to the market :)
Pip · 16 October 2025
Agent replied · 16 April 2026
Thank you for leaving us this great review Pip, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI would like to thank Hannah Patterson-Davey. She has been great to deal with, and I would recommend Chancellors due to her willing to go the extra mile. Fantastic woking with her.
Wayne · 16 March 2026
Agent replied · 16 April 2026
Thank you Wayne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleThey’ve been so helpful and kind, especially Hannah. She called all the time to update about my application progress. All my emails were responded to on time and she took her time to explain whatever I couldn’t understand. She’s been of great help throughout my house search journey.
Sharon · 16 October 2025
Agent replied · 16 April 2026
Thank you so much, Sharon! We're thrilled to hear about your positive experience with Hannah and the assistance she provided during your house search. Our team is dedicated to being helpful and responsive, and it's fantastic to know that we made a difference for you. If you need anything else, don't hesitate to reach out. Enjoy your new home!
★★★★★ 5/5
GoogleHannah has been awesome,and after dealing with a few agents arround proves she is worth having on your side . Definitely an asset to any company. Very good work ethic.
Gary · 16 March 2026
Agent replied · 16 April 2026
Thank you, Gary, for your kind words! We're thrilled to hear that Hannah has made such a positive impression during your experience with Chancellors - Witney Estate Agents. Her dedication to providing excellent service truly reflects our commitment to our clients. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleThe agent Julietta was friendly, helpful and knowledgeable and was not pushy in any way. An efficient process with the viewing and would use this service again.
Tammy · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback, Tammy! We're thrilled to hear that Julietta provided you with a friendly and knowledgeable service. It's great to know that you found the viewing process efficient. We look forward to assisting you again in the future at Chancellors - Witney Estate Agents!
★★★★★ 5/5
GoogleHaving previously felt at a loose end in my search, Chancellors, particularly Hannah, has been very supportive of me and my personal circumstances. She stuck to her word, kept in contact and helped me all the way through my application. Im very greatful for this help, it's been life changing to me and my family.
C · 16 July 2025
Agent replied · 16 April 2026
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleJay was very pleasant and informative when showing us around the house. He was friendly, knowledgeable and took the time to answer all our questions. We really appreciated his helpful and professional approach. Highly recommended!
Jaidev · 11 September 2026
★★★★★ 5/5
GoogleI registered with Chancellors as I was looking for a property to rent. I was quickly shown a couple of properties by Charlie Bishop, who was knowledgeable and quickly understood what I was looking for. By the 4th viewing, I was ready to make an offer which was accepted. The process from signing the contract to moving in went smoothly. I found Charlie and the team at Chancellors to be highly professional, responsive and well-organised. I would highly recommend using Chancellors in Witney.
Naresh · 24 July 2024
Agent replied · 23 August 2024
Hi Naresh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that Charlie and the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleMeghan has been super helpful in finding our new home! She went above and beyond to ensure everything went smoothly and kept us updated throughout the process. We really appreciate all her hard work and couldn’t recommend her more highly.
Racquel · 16 November 2025
Agent replied · 16 April 2026
Hi Racquel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThank you Hannah for taking care of us and ensuring our move is as smooth as possible, we really appreciate the help and professionalism! :)
Mariana · 16 March 2026
Agent replied · 16 April 2026
Thank you, Mariana! We're thrilled to hear that your move went smoothly and that Hannah provided you with excellent service. Your appreciation for our professionalism means a lot to us. If you need any further assistance in the future, feel free to reach out. Wishing you all the best in your new home! 😊 …
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I honestly can’t recommend her highly enough. From start to finish she was incredibly friendly, professional, and efficient. Communication was always clear and prompt, and she was consistently on time with all the properties she showed us over a 8 week period, which made the whole process feel smooth and stress-free. She went above and beyond to make sure everything was explained clearly and handled quickly, and nothing ever felt like too much trouble. It was a pleasure dealing with someone so reliable and approachable, a truly outstanding estate agent.
Chloe · 26 December 2025
Agent replied · 25 January 2026
Hi Chloe, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWhilst we didn’t go with Chancellors in the end, they were so kind to us when we were renting and buying. Thank you Julietta!
Jess · 27 September 2026
★★★★★ 5/5
GoogleJulietta was really helpful during the process - kept us up to date and we really valued her professional and friendly nature.
April · 16 February 2026
Agent replied · 16 April 2026
Hi April, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleExtremely Disappointed, Poor Communication and Unprofessional Service
Absolutely let down by this agency. Their communication is terrible, every time I call to get an update about my deposit, the person in charge is “busy” from morning to evening and never gets back to me. It’s been almost two months since I moved out, and I still haven’t received my deposit back.
They keep saying there are “checks” to be done, but there are already new tenants living in the property, which makes no sense at all. This level of delay and lack of professionalism is completely unacceptable.
My advice: avoid this agency if you can. They are unresponsive, disorganised, and clearly do not value their clients’ time.
Rachel · 16 November 2025
Agent replied · 16 April 2026
Thank you for bringing this to our attention Rachel, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 5/5
GoogleChancellors are absolutely amazing, so easy to use and very welcoming/kind staffing. Would especially like to say thank you to Ella for helping us with the selling of our property and making our first time very easy to go through!
Hannah · 16 August 2025
Agent replied · 16 April 2026
Thank you Hannah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHaving never rented before I was a little lost about the whole process. Hannah talked me through every step of the way. Was always on hand to answer my questions and address my concerns. I’m very happy with the service and level of hands on time and effort that was put in to making this process so seamless. Thank you.
Gemma · 14 April 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback, Gemma! We're thrilled to hear that Hannah was able to guide you through the rental process and that you found our service to be seamless. Your satisfaction is our priority, and it's great to know we could address your questions and concerns effectively. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleHannah at Chancellors Estate Agents, has been absolutely fantastic in helping us search for a home. The whole process has been smooth sailing and we have been provided with consistent updates throughout.
Thank you for all you have done Hannah, we are very much looking forward to moving into our new home!
Ellie · 11 June 2026
Agent replied · 11 October 2026
Thank you so much for your wonderful feedback, Ellie! We're thrilled to hear that Hannah provided you with fantastic support throughout your home search. It’s great to know the process was smooth and that you received consistent updates. We wish you all the best as you move into your new home, and if you need any further assistance in the future, don’t hesitate to reach out to us at Chancellors - Witney Estate Agents!
★★★★★ 1/5
GoogleSigning up with Chancellors’ full management system has been one of my biggest regrets as a landlord, their property management system is an absolute nightmare. Don’t make the same mistake I did.
Their customer service is horrendous. They act more like messengers for tenants than actual managers, and often won’t respond when issues arise. If you stand your ground when you’re right, they can be unhelpful or downright rude. They ignore even the simplest instructions, like ensuring annual boiler maintenance every year.
The so-called ‘property damage protection insurance’ they push is a complete scam, it covers nothing, not even tenant-caused damage (they also accepted it was tenant’s fault). I’m wasting money every single month for nothing, and even trying to end the contract has become a nightmare. They’re making it nearly impossible for me to regain control of my own properties.
I’m literally counting down the days until I’m finally rid of Chancellors.
Volkan · 16 September 2025
Agent replied · 12 June 2024
Thank you for bringing this to our attention Volkan, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 1/5
GoogleI’ve worked for a letting agency in the past so I can understand how difficult and busy this job can be. However, the day of a property being listed for let, I called up and booked a viewing on Saturday. I was told I could not view the property until Wednesday which is fine. There are two properties on the street and I stated that it is the 3 bedroom property for £xxx pound. No confirmation email, the lady did not read back my email I provided to double check she had noted it correctly. No phone call to confirm I was still attending my viewing today either. Upon calling them myself to confirm the booking I was told by Olivia that the viewing was still taking place as she believes (reassuring…) and quoted the address. I knew this was not the correct address and informed her. She told me the property I was talking about was already under offer and taken off the market. If so then the online listing should state this and I should have been given the opportunity to view the property as I called up on the day of listing. There was no apology nor any attempt made to check if my contact details are correct from Olivia when I stated I had not received any emails. Upon then re-asking about the property they had booked me to view, Olivia then stated that there is actually nothing in the calendar for me to view today even though she stated at the beginning of the call that there was. The call was then awkwardly left silent. This agency took no care to provide quality customer service and I recommend anyone who deals with this agency in the future to take your own initiative to triple check with them any details.
James · 13 June 2023
Agent replied · 12 June 2024
Hi James, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleI had had a few bad experiences with other estate agents and was feeling a bit down about the process but Olivia at Chancellors genuinely seemed to care about helping me and in helping me find a place that was right for me. She was very professional and knowledgeable both about the properties themselves and the local area and was able to provide me with practical and helpful advice, which was really appreciated considering I was new to the area. Olivia was also extremely kind, friendly and helpful in all her interactions and I was very grateful for not only her help but her kindness and desire to want to help me. From my experience, I would highly recommend Olivia and her colleagues at Chancellors.
Michael · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us this great review Michael, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleHannah has been fantastic with keeping us informed and proving information, will be using chancellors again!
Bethany · 18 January 2026
Agent replied · 25 January 2026
Thank you bethany for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
GoogleElla was very pleasant and helpful and we really appreciated her letting us take our time.
Penny · 11 September 2026
★★★★★ 5/5
GoogleJulietta is friendly and very professional . She is working hard to find me a house!
Gill · 11 September 2026
★★★★★ 5/5
GoogleJulietta Day was very helpful. Her communication was very good before and after the viewing and she provided all the information about the property that I needed. Thank you!
Helen · 16 September 2025
Agent replied · 16 April 2026
Hi Helen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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