Trusted Agent profile · Witney

Breckon and Breckon Witney reviews

★★★★★ Excellent

258 reviews across 2 platforms

10 Market Square, Witney, OX28 6BB

Breckon and Breckon's office in Witney, at 10 Market Square, is rated 4.7 out of 5 across 258 reviews on two platforms, including 209 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

209

Reviews on Google

This office

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49

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Breckon and Breckon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Witney office, from every platform, shown as written. First names only.

1/5

Google

July 2015: After a fairly positive start. I had no viewings in around 10 weeks, no active contact from the member of staff, supposedly managing my sale, in almost 10 weeks. Requested call backs hit and miss & they think they were offering good service! Lack of enthusiasm I'm afraid. (Solicitor also poor but that shouldn't detract from my earlier post).

Tim · 11 January 2020

Agent replied · 9 January 2025

I am so sorry that you and William didn't get along too well and that the offers we got for you were lower than you wanted. My three visits to your home and subsequent phone conversations did not restore the faith, again, my apologies. From your Google reviews it is evident that you were also extremely frustrated with your solicitor, I am sorry that we all failed to meet your expectations. With kind regards. Tim.

5/5

Google

It was an enormous relief to find an estate agent I felt I could trust and who was so pleasant to deal with. I don´t think I would have succeeded without the assistance of Sarah Thomas.

Amber · 28 August 2023

Agent replied · 27 August 2024

Hi Amber, thank you for the kind words and the 5 star review. Sarah is a great asset to the team we have here at Breckon and Breckon. Glad to hear that you had a pleasant experience. We wish you all the best in your lovely new home. Best regards, John Bouwer(Director)

5/5

Google

John from Breckon & Breckon Witney has recently helped us with a house purchase. Throughout he was friendly, efficient and informative, making navigating through the process as easy possible. Would happily recommend their services to others.

Matthew · 28 August 2023

Agent replied · 27 August 2024

Hi Matthew, thank you very much for the 5 star review. Communication is extremely important in any relationship and you have been a delight to work with to get this matter over the line. We wish you many happy years in your lovely home. John Bouwer (Director)

4/5

Google

Excellent service from Adam and the Witney team when helping sell our house. Very responsive, efficient and professional. I can't give 5 stars because we had to accept a very low offer, which was disappointing, although I know that Adam tried his hardest to get a good deal for us. Nevertheless, I would not hesitate to use this estate agent again.

Katherine · 24 October 2019

Agent replied · 22 October 2024

Hello, thank you very much indeed for your review of our business and in particular the service provided by Adam. I agree with you, a bit disappointing that we were unable to get the price we all hoped for in this very peculiar market. We are all very pleased that you are now well and truly SOLD and enjoying life in your new home. We all think that you did the right thing, you may even look back in a few weeks and up the review to 5 Stars! Thank you very much indeed once again for your review, and also for bringing your business to us, it means a lot to us. Thank you. With kind regards, Tim.

5/5

Google

The team at Breckon & Breckon, and Luke Chaisty in particular, was always helpful, friendly and responsive throughout the house-buying process. We were impressed by the service that Breckon & Breckon provides and would be happy to use their services again. (Thank you, Luke!)PositiveResponsiveness, Quality, Professionalism, Value

Reuben · 28 August 2022

Agent replied · 27 August 2024

Hello Reuben, many thanks for the 5 star review. We pride ourselves on being responsive and helpful whilst maintaining good contact with all parties throughout the whole process. We hope you would be happy for many years in your new home but obviously we are always on hand for any help or advice in the future. Congratulations from all of us. John Bouwer (Director)

5/5

Google

Superb service from John and the team at the Witney branch. Couldn’t ask for more

Nick · 29 August 2018

Agent replied · 27 August 2024

Hello Mr Harrison, thank you very much indeed for posting a 5 star review for John and his team at our Witney Office. We thrive on positive feedback and to know our efforts are making a difference is really uplifting. Thank you very much indeed once again, we all really, really appreciate it! With kind regards, Tim May.

1/5

Google

They don't even bother putting the prices on the properties in the window. Waste of time!

Liam · 22 September 2024

Agent replied · 22 November 2024

Hello Liam, I have tried to contact you on a few occasions to talk you through this process. You do not appear to be registered with either of the agencies that we own. Are you looking it purchase? We would be happy to assist with your property search if so. Best regards, John Bouwer (Director).

5/5

Google

We've dealt with lots of estate agents on our first house search, and John at Breckon & Breckon has been among the very best. He's been informative, reliable and did a great job of representing the home owner. When it's our turn to sell a house one day, we'll be knocking at his door again!

Danielle · 10 January 2021

Agent replied · 9 January 2025

Hi Danielle, thank you very much for the review. John told me that you had called and said that he really stood out from the crowd of agents that you dealt with. There are loads, I agree! It's great to hear that John went that extra mile to help in your search, if we can't look after our buyers, how are we going to be able to help our seller clients? I really appreciate you taking the time to tell the world, thank you very, very much! With kind regards, Tim May (Business Owner).

5/5

Google

I have recently sold my property through Breckon & Breckon in Witney. Everyone member of the team I had dealings with were all professional and friendly keeping me up to date the sale of the property. I would highly recommend them

Gemma · 10 December 2024

5/5

Google

John, Alicia and the rest of the team at Breckon & Breckon Witney provided a great service during our recent property sale. The chain was particularly challenging at times, yet their support, determination and willingness to go above and beyond never faltered. I would happily recommend Breckon & Breckon to anybody looking to sell their property. Thank you all for your efforts.

Matt · 29 August 2017

Agent replied · 27 August 2024

Wow, thank you very much for the positive feedback! As a business owner, I really appreciate it. I am so pleased that everything worked out, here's to many happy years in your new home, thank you very much for giving us the opportunity to act as your agent. Please do get in touch if ever you need the services of a Witney Estate Agent, we will always be here to help. With many thanks once again and kind regards, Tim May

1/5

Trustpilot

I’m not sure they could be more…

I’m not sure they could be more incompetent.We recently rented a property with them and there were so many things wrong with and broken in the property I lost count. Mould in the bathrooms had simply been re-painted or covered with sealant so it wasn’t immediately apparent but came back very quickly. Every time we reported a fault or a problem including many that were reported in the inventory, we had to provide photographic proof, chase them up to send someone to fix it. The contractor turned up not know what was wrong or incorrect information. They would only finally believe the evaluation the contractor made, again we were made to wait and had to follow up after the contractors visit. This meant every repair ended up taking weeks and we eventually just started fixing things ourselves. The property was unfit for small children but no warnings were given to us beforehand. I would struggle to find anything they actually fixed and did right the first time we asked for help.

Unknown · 1 March 2022

5/5

Google

We've dealt with lots of estate agents on our first house search, and John at Breckon & Breckon has been among the very best. He's been informative, reliable and did a great job of representing the home owner. When it's our turn to sell a house one day, we'll be knocking at his door again!

Danielle · 28 August 2020

Agent replied · 27 August 2024

Hi Danielle, thank you very much for the review. John told me that you had called and said that he really stood out from the crowd of agents that you dealt with. There are loads, I agree! It's great to hear that John went that extra mile to help in your search, if we can't look after our buyers, how are we going to be able to help our seller clients? I really appreciate you taking the time to tell the world, thank you very, very much! With kind regards, Tim May (Business Owner).

5/5

Google

I was very impressed by their professionalism and knowledge. They guided me through the process of selling my home ensuring I got the best deal. I was always kept informed of progress and never felt I had to chase. While selling a home can be stressful they ensured the burden was carried by them which was very much appreciated!

Eric · 29 August 2017

Agent replied · 27 August 2024

Hello Mr Marshall, thank you very much indeed for your 5* review. We all REALLY appreciate it, thank you! When we opened the Witney Estate Agents office we had a plan to take us to the top through excellence in service resulting in the very best outcomes for our clients. It is extremely satisfying when we work as a team together, the seller, the agent, side by side, and between us get the job done. I remember our first meetings in the office and our subsequent telephone calls. Everything went to plan, you stuck with the programme and here we are! Thank you once again for coming to Breckon & Breckon, I really appreciate your business. With kind regards, Tim. (Business Owner)

5/5

Google

We would recommend Breckon & Breckon to anyone wishing to move house. The Witney team have been very helpful. John especially has answered questions and helped us push through to completion , as this was during the lockdown . Thank you so much for your professionalism. Kind Regards Neil & PaulettePositiveResponsiveness, Quality, Professionalism

Paulette · 28 August 2020

Agent replied · 27 August 2024

Hello, thank you very much indeed for your review! I replied the day after you posted but somehow it didn't get logged, that looks so bad, please accept my apologies! Thank you also so much for instructing John and his team to deal with the sale of your property. Things were a little tricky during the lock down period, but you stuck with it and it all worked out well. Your patience and understanding is very much appreciated, as is your kind review, from all of us here at Breckon & Breckon Witney, thank you very, very much! With kind regards, Tim

5/5

Google

We would recommend using Breckon and Breckon to anyone who wants 5 star service when buying or selling a home. They whole team were fantastic!

Maria · 31 December 2023

Agent replied · 27 August 2024

Hi Maria, thank you for the lovely 5 star review, so happy that it all worked out as planned. Glad you felt that you were in good hands with the whole team. Kindest regards, John Bouwer (Director)

5/5

Google

When we part exchanged to purchase a new build property, Breckon and Breckon handled the sale. They were professional and courteous at all times and I would recommend them highly.

Steve · 28 August 2023

Agent replied · 27 August 2024

Hi Steve, thank you very much for the lovely five star review and for the kind words of highly recommending us. We hope you settled into your lovely new home. Being professional and courteous is what we always strive for. We wish you all the very best, John Bouwer(Director)

5/5

Trustpilot

After trying to sell our house with…

After trying to sell our house with another agent for nearly a year in stepped ,Luke Mazonowicz at Breckon, and we never looked back. The whole team are so professional, and the photo,s and 3d tour where amazing. We cant thank the team enough for such a fantastic job.

Alan · 1 July 2021

Agent replied · 16 June 2024

It has been a pleasure to work with you both, thank you for your kind words. All the best moving forward, you know where we are if we can help further at all. Kindest regards, Luke

5/5

Google

Breckon and Breckon did a great job selling my house in an incredibly quick time frame with minimal stress. John Bouwer secured an offer for me at near asking price without even having to advertise and I was very pleased with the process on the whole. I would definitely recommend them to anyone wanting to sell their property.

Judith · 29 August 2017

Agent replied · 27 August 2024

Hello, firstly an apology. For some reason my original reply and thank you note has disappeared. More likely my technical ignorance than a Google Glitch, sorry!! Thank you very much indeed for instructing my company to sell your home, and also for taking the time to write in. We often find that our "Off Market" sales deliver the discretion that our clients are after with no compromise on price, a perfect solution for all. We've been around for years and have a great data base of buyers that we can call upon. I am so pleased that it all worked out for you, and I wish you every happiness in your new home on behalf of our entire team. I reckon John Bouwer is probably one of the most successful agents I have worked with in 30+ years in the business and certainly the best estate agent in Witney! Thank you very, very much once again, I really appreciate your business and also your lovely review. With kind regards. Timothy May (Business Owner).

5/5

Google

We purchased a property through Breckon & Breckon. The selling agent, Alex, was easily contactable, very open, and worked really hard to ensure that any problems were overcome. Thanks!

Adam · 28 August 2023

Agent replied · 27 August 2024

Hello Adam, thank you for the lovely five star review. Communication is very important and it great to see you experienced this via Alex being your point of contact. Very happy for you and we all wish you the very best in your lovely new home. Best regards, John Bouwer(Director)

5/5

Google

John really went above and beyond to help us with our purchase - he was always available and did a lot of problem-solving to get things moving! Can't thank him enough for his help.

Fiona · 26 December 2024

5/5

Google

I have had an excellent experience with the letting team at Breckon and can recommend them highly.

Gajan · 30 March 2024

Agent replied · 27 August 2024

Hi Gajan, thank you very much for the 5 star review. We would be happy to assist with any future sales or lettings properties that you might need help with. Best regards, John Bouwer (Director).

5/5

Google

A thoroughly professional, yet friendly, service that guided me through the process of viewing, answering questions, making an offer and finally purchasing the property. Highly recommended.

Phil · 28 August 2023

Agent replied · 27 August 2024

Dear Phil, thank you very much for the five star review. We appreciate you taking the time to write it and value your business. Best regards to you and hope you settle into your lovely new home swiftly. John Bouwer(Director)

5/5

Google

Rebecca Sherwood at Breckon and Breckon was great - from the first viewing right through to the very end of the sale. Always proactive, it was never too much trouble for her to arrange an extra viewing or gently prompt the various parties into action to ensure a smooth and timely purchase. THANK YOU!

Michael · 29 August 2017

Agent replied · 27 August 2024

You are very welcome Mr Noone, thank you very much indeed for taking the time to post this review. I think that you have a lovely apartment, what a great location, we all hope it brings you many years of happiness! Thank you very much indeed again for your kind comments. It means a lot to Rebecca, to me as the business owner and of course to the rest of our team in our quest to be the very best Witney Estate Agents. Thank you. Tim.

5/5

Google

John and Madison have been wonderful! Helpful and informative they have made our move to Witney as easy as possible and are genuinely nice people!

Caroline · 28 August 2023

Agent replied · 27 August 2024

Hi Caroline, thank you for the lovely five star review. Very happy for you and we all wish you the very best in your lovely new home. Best regards, John Bouwer(Director)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Breckon and Breckon Witney

Has Breckon and Breckon won any awards?

Yes. In The Trusted Agent 2026 awards: Breckon and Breckon, Witney won Gold.

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