Trusted Agent profile · Wirral
★★★★★
341 reviews across 2 platforms
349 Woodchurch Road, Birkenhead, CH42 8PE, Wirral, CH42 8PE
Jones & Chapman's office in Wirral, at 349 Woodchurch Road, is rated 3.9 out of 5 across 341 reviews on two platforms, including 272 Google reviews rated 4.4.
Every review we hold for the Wirral office, from every platform, shown as written. First names only.
4/5
GoogleStaff very helpfull and friendly. Extremely professional throughout the whole rental process. Would highly recommend.
Hello Phil, thank you for the great review about our Jones and Chapman Prenton team. We are very pleased that you would choose to recommend us and that we could provide a helpful and friendly experience throughout your rental process.
5/5
TrustpilotFantastic Service from James at Greasby
James Evans in the Greasby office dealt with our mortgage application and I can highly recommend him as the whole application was dealt with the utmost professionalism and courtesty.
5/5
GoogleI rent my property through Jones and Chapman they were great help finding me my tenant and the ladies in the office are always going an extra mile.
5/5
GoogleAbove and beyond. Really supportive as im a 1st time buyer. Thank you.
Hello Leah, thank you so much for providing our team with a 5-star review, we are so happy that you found the service to be above and beyond and if there is ever anything else you need, please don't hesitate to get in touch with us!
4/5
GoogleEd and the team in prenton were fantastic ,friendly approachable and constant contact with my wife Janice throughout the process of selling our property , Thank you for first class service. Highly recommended with buying and selling .PositiveQuality, Professionalism, Value
5/5
GoogleBobbi and Dave where absolutely brilliant, great service, very professional.
Hello Barry, thank you for taking your time to provide our team with a lovely 5-star review! We are very pleased that you found the service from our team to be brilliant and we are always here to help with any services you require in the future!
1/5
TrustpilotTreated disgustingly
Treated disgustingly, left with damp and mould in the house, compensation for a non working boiler not given. Glad to be away from these letting agents, worst experience I’ve ever had.
5/5
GoogleThese guys were amazing when I bought my first home. They were always friendly and helpful and supported with the very quick and very smooth transaction.
5/5
Googlevery proactive and kept us up to date throughout. very helpful.
Hello Chris, thank you for taking your time out to provide our Jones and Chapman Prenton team with a 5 star review. We are over the moon that you found us to be helpful and proactive and if there are any services of ours you require in the future, we will be more than happy to help!
5/5
GoogleExcellent job done and really efficient for sale of our property. Tomas did a great job from starting to the end and help us a lot, as well as Jake. Definitely recommend.
1/5
TrustpilotDreadful
Dreadful Communication is horrendous Nobody answers the phone, calls you back or answers e-mails.Worst company I have ever had the misfortune to deal with.Never again!!!Would not recommend
1/5
GoogleNot a very reassuring experience, to be honest....not really clued up about a house they had for sale. No provisions for viewing or anything....Even with Covid 19....they should be more helpful.
5/5
GoogleRhys Davidson, mortgage advisor, was such a massive help when purchasing my first property. I had no idea what I was doing and he helped me through the whole process. Thank you so much. Couldn't be happier. Xx
5/5
GoogleHelpful and informative will definitely use again
Hello Sue, thank you for 5 star review of our Jones and Chapman Prenton team. We are very glad you found our team to be helpful and informative and we look forward to being here for you in the future!
5/5
Googlewithin two hours of being put on the market our house was let ,and despite a few minor hiccups everything went smoothly .The staff were very professional bobby joe excelled herself with her profesionalism and pleasant approach.
1/5
GoogleStill waiting on them getting back to me to view a house to buy. That's over 10 days now 🙄 …
5/5
GoogleReal friendly place to go when looking for a house. Really helpful and Katie did a fab job with the viewings
5/5
GoogleI recently sold my property through Jones & Chapman and I was so impressed with their professionalism and expert advice. Everyone I spoke to there, were so helpful and really friendly. Would definitely recommend them to anyone. Sarah
5/5
GoogleI've purchased and sold through Jones and Chapman and always had a great experience. The staff are knowledgeable, friendly and helpful and are always quick with a response if you have a query.
1/5
TrustpilotI was unfortunate enough to have to…
I was unfortunate enough to have to deal with Jones & Chapman in Heswall after the closure of the West Kirby Branch.
5/5
Googlegreat service and local knowledge buyer's waiting and sold property before it was even fully marketed. Couldn't ask for more and will definitely be using again thanks again Dan and Ed 👍👍 …
1/5
GoogleVery bad company and unprofessional staff
5/5
GoogleDavid Thompson has just rented a house for me and the speed he has got sorted in has been 1st class. He's been a pleasure to deal with and I would highly recommend using him.
5/5
GoogleProfessional, knowledgeable, polite. But did not vet prospective buyers very well. Did not sell with them.
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