Every review we hold for the Wirral office, from every platform, shown as written. First names only.
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5/5
GoogleI had been looking for somewhere to rent for a while and no letting agent was as helpful as Clive Watkin have been! Megan was wonderful throughout the whole process of us finding somewhere to rent, she showed us around a couple of houses and kept us well informed throughout the application process. She is kind, knowledgeable and attentive, and has responded to questions very quickly. The communication has been excellent and Megan is genuinely so happy to help you with anything at all! We have found a home that we love thanks to Meganβs help. Also, the system for logging repairs and maintenance requests is extremely simple and is responded to quickly, which makes me feel confident as a tenant. I can really recommend using Clive Watkin when looking for your next rental π
Lucy Β· 15 December 2025
Agent replied Β· 14 January 2026
Thank you for your glowing review! We are delighted to hear that Megan provided such exceptional service in finding you a home to rent. Our team at Clive Watkin is dedicated to providing top-notch customer care and ensuring a seamless renting process. We are thrilled that you love your new home and have confidence in our maintenance system. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleEmmie and Megan were fantastic letting agents! They were both super helpful and kind throughout the entire process of finding our new place. Always quick to respond and happy to help with any questions, they made everything so much easier. Highly recommend them!
Ross Β· 7 January 2026
Agent replied Β· 14 January 2026
Thank you for the kind words! It was our pleasure to assist you in finding your new place. Our team takes pride in providing exceptional service and we are thrilled to hear that we made the process easier for you. We appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleA very big thank you to Tom and all the team at Clive Watkins. We couldn't have asked for more help and support with the sale of our house. Tom was amazing. Keeping us updated and checking in on us. Nothing was too much trouble. Thanks Tom you made it all run smoothly.
Jane and Si .
Jane Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us your 5* review Jane! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotWorst company I have delt with
Worst company I have delt with. Staff don't listen to clients requests, showing the wrong people around my property, that's when they show anybody around the property. Only a small handful of people shown around in three and a half months, then leaving my lights on in the property for 3 days while no one was in the property. Then had the audacity to make me wait the 28 days cancellation period, where again nobody was shown around my property, stay clear of this company if you want to sell your property.
Keith Β· 4 August 2026
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5/5
GoogleI had a great experience with Clive Watkin with my renting. I am so happy with the services provided by Amy and Gracie. Amy was so helpful and informative from the begining till the end. Always approachable and kind. Highly recommend them. All the very best to them and the team.
Linu Β· 16 April 2025
Agent replied Β· 23 November 2024
Thank you for your thoughtful 5* review and recommendation Linu! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA massive thank you to the team at Clive Watkin, especially Thomas McDowall, he was amazing and always on hand to assist with any queries or issues that I had! He was always willing to go the extra mile for me! Thanks again guys!!
Lewis Β· 8 June 2025
Agent replied Β· 12 November 2025
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA very big thank you to Abi/Amy on making our move so easy and quick-Thank you so much for your help! I really appreciate how you took the time to guide us through everything. I couldnβt have done it without you guys! We are now settled in our lovely new home!
Ben Β· 5 March 2025
Agent replied Β· 27 May 2025
Many thanks Ben for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotAvoid! They don't get back to you
I phoned about a property to rent, within seconds of it being listed. I was placed on a list and was told I would be contacted when viewings would start. I phoned 3 times over 20 days, each time being told tenants hadn't given them a day yet. I phoned on the 24th day since placing my initial interest only to be told an application has been submitted. The lady said they mustn't had got to my name yet! What? I phoned within seconds of it being listed! Mad is not the word, very poor communication, clearly favour specific clients. will avoid any properties listed by them in future!
Hazel Β· 27 March 2025
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5/5
GoogleFrom the day I put an offer in on the house through Clive Watkins Brombrorough Holly Jones has been nothing but supportive and assertive throughout the process. I am so grateful for her always being at the end of the phone/email and for the quickest replies. I really appreciate Hollyβs talent of chasing solicitors/vendors and clear communication between us all. She is professional yet made my purchase personal through her genuine empathy for my situation and support throughout. I would highly recommend Holly and Clive Watkins. Efficient, trustworthy and an outstanding service !
Nichola Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMelissa βsoldβ Clive Watkin to me with her clarity, enthusiasm and warmth. Tom took over and was tireless in helping me with the online technical stuffβ¦ nothing too much trouble and kindness itself, always ready to go the extra mile. Sasha, Christine and Sadie stepped in, time and again, when I phoned with a question, Tom being away from the office. I wouldnβt hesitate to recommend this estate agent. Thank you all very much. (Hope I havenβt missed
anyone out!)
Jacqueline Β· 23 July 2025
Agent replied Β· 11 August 2025
Thank you so much for your kind words! Our team takes great pride in delivering excellent service and we're thrilled to hear that you had a positive experience with Melissa, Tom, Sasha, Christine, and Sadie. We truly appreciate your recommendation and look forward to working with you again in the future. Thank you for choosing Clive Watkin! Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleWe have recently taken over a tenancy with so much help from Gracie Arneill, it was a really good experience. Gracie made everything so easy and every question was dealt with , never to much trouble .
Thank you Gracie
Fiona Β· 16 April 2025
Agent replied Β· 25 October 2024
Hi Fiona,
Thank you for your wonderful 5* review! We're delighted to hear that Gracie made β¦ More
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5/5
GoogleVery efficient, never failed to ring me back. Staff very supportive also asked how I was . Dealt with Tom, George and Chris and Adam and all very kind and helpful. Did most of my viewings for me. Nothing was too much trouble.
Pam Β· 26 February 2025
Agent replied Β· 16 April 2026
Thank you so much for your wonderful 5* review! We're thrilled to hear that Tom, George, Chris, and Adam provided you with such efficient and supportive service. It's great to know that nothing was too much trouble for our team. Best regards, Lucy, Customer Relations Team
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5/5
GoogleWonderful help and support from Gracie in the lettings department. She is certainly an asset to the company. Gracie was very easy to talk to and she was very prompt in dealing with my enquiry. Thank you so much.
Rosemary Β· 16 April 2025
Agent replied Β· 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Rosemary! Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you to the Clive Watkin team, especially Tom who could not do enough for us as we were on a tight timescale. We would definitely recommend using Clive Watkin in future.
Kieran&Cora
Kieran Β· 15 June 2025
Agent replied Β· 12 November 2025
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI placed my house for sale with two other agents before trying Clive Watkin. Sadly I was disappointed with both of them. What a difference Ashleigh Begg Assistant Branch Manager at Clive Watkin made! I have been buying and welling property for a long time and can honestly say she is the very best estate agent that I have ever worked with. Her commitment to selling the property was fantastic. The viewings flooded in and a buyer was found. I only wish that I had gone to her in the first place. Dedication, professionalism and a really positive attitude together with a lovely friendly personality. I cannot recommend her high enough. Thank you Ashleigh for all you did!PositiveResponsiveness, Quality, Professionalism, Value
Bill Β· 25 August 2021
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleExcellent service by all the team and especially Kat and Ashleigh. From the minute I walked into the branch until completion they have been completely supportive and so efficient. They give a professional but personal service, Thank you for making such each stage of the sale so easy. You are so caring and such wonderful communicators, nothing is too much trouble. You are the friendly voice on the end of the phone to answer my queries and squash my concerns. I cannot rate you highly enough. 10/10 Thank you.PositiveQuality, Professionalism
Elaine Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you for your kind comments and amazing 5* review. Kind regards, Lucy, Customer Relations
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5/5
TrustpilotKirsty has been absolutely amazing!!
Kirsty has been absolutely amazing!!! Could not fault her one bit!! After house falling through months ago⦠after getting to the final papers!
Abbie Β· 4 February 2026
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5/5
GoogleHolly and the team at the bromborough store completely took the stress out of buying my first home nothing was to much trouble and even talked me through what steps we needed to do to get the sale completed from start to finish they were amazing Thank You
David Β· 15 November 2023
Agent replied Β· 12 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently sold a freehold apartment through Clive Watkin and could not fault the service from beginning to end. Friendly and efficient staff, not a problem to get in touch with and when things appeared to be slowing down Ashleigh was extremely proactive with all parties concerned which kept the completion date on track. I would not hesitate in recommending this company.PositiveResponsiveness, Quality, Professionalism, Value
Sue Β· 13 June 2022
Agent replied Β· 12 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleImpossible to get a viewing that works for us. Rang last week and was offered 5:30 that evening by Brian, so told him I would arrange it and call them back. I phoned back 20 mins later and Brian was out and was told there was no way to they would arrange a viewing at that time. feeling somewhat confused, I said I would call again the following week.
I rang today and the earliest viewing is next Friday. They have a lot of viewings...
Russell Β· 14 June 2016
Agent replied Β· 12 June 2024
Dear Mr Gannon, thank you for your feedback and I am sorry you feel your experience with Clive Watkin Lettings has been a negative one. It is very disappointing to read your comments and I would very much like to discuss your areas of concern in more detail to find out which property this was in relation to. The feedback we receive from our customers is imperative in making any necessary changes to ensure we meet the levels of service we demand as a business and you expect as a customer; I assure you we take every single review very seriously and welcome the opportunity to meet with you in an attempt to resolve any issues. Please call me at the branch at your earliest opportunity on 0151 321 0176. Branch Manager
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5/5
GoogleI have recently bought and sold with Clive Watkin, Lee , Ashleigh and Kat were very helpful and patient throughout the sale and purchase in this difficult time , they pulled out all the stops to make sure that the sale completed before Christmas the whole team went above and beyond , I fully recommend them and couldn't have done it without their amazing customer care .
Sarah Β· 13 June 2021
Agent replied Β· 12 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
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5/5
GoogleWe are new to this area and needed some help nailing down an area. Holly was extremely helpful and friendly. We viewed 3 houses with holly and managed to learn a lot about the areas and what we were able to afford with our money.
Mehrad Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations
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5/5
GoogleA pleasure to deal with.
I have dealt with many agents over the years, but I am very impressed with this one, and I would like to thank Holly Jones for her professional and proactive service regards my recent purchase.
Thank you
Karl Β· 13 June 2023
Agent replied Β· 12 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA friend recommended Clive Watkin to me over 3 years ago, to help me with letting my property out. I have now changed to the Managed service that they offer, as they are always professional yet friendly and very patient this year too!
My treasured property is in very safe hands.
Thank you Brian, Michelle & Sue
Jane Β· 13 June 2021
Agent replied Β· 12 June 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.