Every review we hold for the Wingerworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTahir 5 Stars!
Due to move into our property in a couple of weeks. Just went and saw the property and couldn’t be happier! Our agent Tahir has been superb from start to finish. Couldn’t have been happier with the process so far! Being our first property since moving out of my parents home, the whole thing was a bit daunting but he made it seamlessly easy. Highly recommend if you’re looking for rentals!
Sarah · 9 November 2022
Agent replied · 16 June 2024
Hi Sarah, thank you so much for sharing your experience with us! We look forward to you moving in!
★★★★★ 5/5
TrustpilotMatthew Boyd was so helpful and…
Matthew Boyd was so helpful and professional all the way through in helping with a property in Lincoln .From the initial application to moving in day , Matthew was there every step of the way helping and guiding us ! Thank you Matthew!
GILL · 12 September 2024
Agent replied · 23 October 2024
Thank you so much for your wonderful feedback Gill!
★★★★★ 4/5
TrustpilotGood team and professionals the company…
Good team and professionals the company gives effective communication such a well smooth experience for me
OLAWALE · 18 September 2026
Agent replied · 10 October 2026
Thank you so much for taking the time to leave us this lovely review, it's great to hear that communication has felt smooth and that the team have looked after you well.
If there's ever anything we can do to make your experience with Simple Life Homes even better, please don't hesitate to get in touch at hello@simplelifehomes.com.
Thanks again,
Simple Life Homes
★★★★★ 2/5
TrustpilotNot impressed poor repairs and trespassing
Been here nearly a year and still have repairs outstanding from the first day I moved in. Pay so much for rent and they can’t even fix my back door for 8months which was broken when I moved in alongside a number of other repairs. The houses are rushed together so they might look nice but I’m finding issues and when I report them generally get ignored or fobbed off by staff. They got no problem taking my rent every month but seem to struggle to do the basic repairs. Be warned contractors will let them self in your house as they are given keys even when you are not home. You have to explicitly state that you want to be present for the repairs or they come in regardless.
Vin · 23 January 2026
★★★★★ 4/5
TrustpilotUpdate to original Post. Comments below.
I moved to a new property 4 weeks ago. This review is nothing to do with the quality of the housing. This is my 2nd home with Simple life and the facilities, equipment etc are good. My frustration is I am owed £301.60 rent overpayment from the move as I paid a full months rent as I still wasn't sure on my move date. I subsequently found out my move date meant only 15 days were in the old house. I have been chasing the refund for over 4 weeks now and my mails and voicemails are being ignored. All I want is what is owed paid back. If I failed to pay my rent on time I can guarantee within 24hrs I would receive a call or mail chasing payment.UPDATE>>>>>>> To be transparent and fair... After I posted my review originally and within 2 hours, Adam from Simple Life had contacted me and got my issue resolved. Money was paid back into my account.I'm more than happy to adjust this rating and I am happy that this was nothing more than a clerical error. Adam has assured me that any processes that his staff need upskilling on will be put in place to ensure this doesn't happen to other customers. This is now a positive outcome. Thanks all.
Paul · 24 June 2021
Agent replied · 16 June 2024
Hi Paul,Thank you for your review! We're sorry that the refund of rent for your first home with us took a little longer than expected. We thank you for making us aware in order for us to be able to pick up on and improve any areas which are falling down slightly. We're pleased Adam managed to sort this promptly for you this week.We're also delighted to hear that having already been a Simple Life resident, you decided to choose us for your next move and that you're happy with the quality of your home!
★★★★★ 5/5
TrustpilotLoving the Simple Life! 😎
Jade Woodham at Simple Life is an absolute star, she listened to us when no one out there would, from the moment we got in contact, she was with us every step of the way and nothing was to much trouble for her! Without going into the full story in a review Jade knows what she has done for me and my family, and we will all be forever grateful, thanks so much Jade you have literally changed all our lives for the better! We love the development, the people, our new house but most of all we are now loving the Simple Life! 😎
J · 8 June 2021
Agent replied · 16 June 2024
Hello! Thank you for sharing your lovely feedback - Jade will be delighted with your lovely compliments. We hope you have many happy years in your Simple Life home!
★★★★★ 5/5
TrustpilotMy First Proper Home, And It’s Better Than I Expected
I’ve never lived in a brand-new home before, so moving into a Simple Life property has honestly been a bit of a game-changer for me. Everything was clean, fresh, and ready to go, no weird smells, no broken fittings, nothing that needed sorting. Just a proper blank canvas that already felt welcoming.
Mike · 24 June 2025
★★★★★ 5/5
TrustpilotTyler and Max were so helpful
I really am very pleased with the service I received, the Advisors Tyler and Max were so helpful they explained the application process in depth and were both really lovelyI had a response shortly after few follow up questions after I put the application through which am really pleased about The state of the house is amazing, well planned, organised and very cleanAm definitely pleased with my decision of go with them and will highly recommend Simple Life
Sandra · 11 October 2021
Agent replied · 16 June 2024
Hi Sandra,Thank you so much for your lovely review! We're delighted to hear that you've had a great experience with Tyler and Max, and that you're happy with your new home! We wish you lots of happy memories there!
★★★★★ 1/5
TrustpilotMy time with Simple life had been a…
My time with Simple life had been a positive experience until i actually moved out on the 8th May of this year. There was lack of communication initially about where i needed to return the house keys. Finally i spoke to Kate who was really helpful. However the keys had to be retuned to Manchester which is not local so had to rely on returning the keys via post which i sent recorded delivery ( my choice as i didnt want the keys to go missing) .So this incurred a cost to me.Today (26 may) i received an email with an invoice for £474.00 with a costings breakdown to include the below 1 Clean: 3 bedroom Property Full Clean 3 Bedroom Property Full Clean - £175.002 Clean: Oven clean - £40.003 Re-paint of wall - £80.004 FReplace bulb + remove nails and fill holes - £100.00VAT £79.00TOTAL £474.00Although i have paid the above. i wish to share my level of diastisfaction about a number of simple life claims:Full clean £175 . I believe i had cleaned the property to a good standard. Although some pictures shown differently. The clarity of the pictures are amazing to the extent that they highlighted a cobweb in the ceiling to the point that you could make out all the definition. They also sent a picture of a red sequin which tells me that to the naked eye some of their claims are pedantic. i would also have expected that under the current climate of the pandemic that a deep clean would have been expected by simple life not for this cost to have been incurred by me. with regards to £40 claim for an oven clean. I had paid £85 for a professional to clean this. The oven was sparkling to the naked eye. or i wouldnt have paid the guy his money?As for painting the 3rd bedroom ata cost of £80. i agree that there were 2 strips where i had placed a picture on the wall. when i removed it caused some damage. However as far as i am aware this would have required some corking to fill and painted over i do take some responsibility for this but cant see that this would require a whole room being painted?as for replacing a bulb in the hall way. The bulb was not working when i arrived 18 months ago but it didnt become a priority to report it or replace it at the time.as for a removing nails and filling them incurring a cost of £100 there was one pin head nail in the dining room. again i take full responsibility for this but can see how this would cost £100.its such a shame that my perfect experience ended so negatively. Its left a bitter taste in my mouth. 😫. on this basis only 1 star it could have so easily been 5. As it has been my happy place for the last 18 months.i am sincerely hoping for an amicable resolve in this matter. i fear that other residents who leave Simple Life may also have a negative experience when leaving.Kind regards
Nikki · 26 May 2021
Agent replied · 16 June 2024
Hi Nikki,We’re sorry to hear that you are disappointed with the outcome of your check out report and the related deductions to your deposit, but we’re pleased to hear that you felt you had a good experience with Simple Life during your time with us.We’d like to take the opportunity to highlight that all deposits are held with the DPS (deposit protection scheme). The DPS is an independent adjudicator, therefore, should someone disagree with the proposed deductions at the end of their tenancy, they are able to dispute this with the DPS, who will then independently review the deductions on behalf of both parties. We can see from your records that this wasn’t requested at the end of your tenancy and the deductions were accepted.In normal (non-covid) circumstances we offer pre-check out visits which allows you as the resident and your asset manager to identify anything that will need rectifying before you move out in order to help you get your deposit back. We also do our best to manage resident expectations with cleaning check lists and examples of typical deductions than can be expected for common end of tenancy issues. We do this to highlight to residents the potentially higher costs involved in us having to get contractors out, as opposed to the resident rectifying things like walls, holes, painting and cleaning themselves.
★★★★★ 5/5
TrustpilotMost of the products sell are with…
Most of the products sell are with quality and with full satisfaction, will continue to support this company👍
Jason · 30 August 2026
Agent replied · 10 October 2026
Thank you Jason!
★★★★★ 2/5
TrustpilotBeautiful Houses, But Extremely Expensive and a Difficult End-of-Tenancy Experience
Simple Life do offer genuinely gorgeous houses and the developments themselves are very well presented. However, they are very expensive for what they are, and the overall experience as a tenant can be frustrating, particularly towards the end of the tenancy.
Cameron · 7 March 2026
Agent replied · 21 March 2026
Thank you for your review. We have sent you a “Find a Reviewer” request to gather some additional information so we can locate your records. Without these details, we’re unfortunately unable to investigate your review further.
We’re pleased to hear that you loved the house and found the neighbourhood well presented. We’re sorry if you felt there was pressure to pay a holding deposit. Due to the high volume of enquiries we receive, we’re unable to remove a property from the market without a holding deposit, and viewings cannot always be arranged immediately, particularly when homes are brand new and have not yet been handed over.
It’s great to hear that your experience during the tenancy was positive and that you felt the property was well maintained. However, we’re disappointed to learn that the process when vacating the property did not meet your expectations.
All residents receive a check-in inventory when they move into their Simple Life home and have seven days to add any comments or highlight any discrepancies to ensure the condition of the property at move-in is accurately recorded. We aim to complete the check-out inventory within 10 days of a tenant vacating. As you mentioned, deposits are protected with the Tenancy Deposit Scheme (TDS), and if any deductions are disputed, the TDS acts as an independent adjudicator.
We’re sorry to hear that the end-of-tenancy process left you feeling disappointed and would be happy to investigate this further if you’re able to provide additional information so we can locate your records.
★★★★★ 5/5
TrustpilotI cannot fault Simple Life Homes
I cannot fault Simple Life Homes, I moved into my pet-friendly apartment yesterday. Everything was prestige to the point, Tom Billington went above and beyond to assist me and ensure a smooth move in, Tom also assisted with other issues around trying to move me in ASAP!I arrived to my apartment with a 'welcome' package full of move in essentials and more. I had Lucy Sexton deal with my application and referencing, Lucy was extremely helpful and polite.Upon arrival I was greeted by Ashley who showed me to my new home and left me with all the information I needed.The Crabtree is amazing and it is a perfect location!Kudos to the team!Kyle
Kyle · 28 April 2021
Agent replied · 16 June 2024
Thank you for sharing your experience Kyle! We're really pleased you're happy with your new home, the location and the team! We hope you get settled in very quickly!
★★★★★ 5/5
TrustpilotFrom finding Simple Life details
From finding Simple Life details, we have had nothing but praise to give them. We dealt with Tom Billington at the beginning who explained everything in detail. Then we were referred to Eleanor Crockett again, I spoke with her daily. The process is really quick and they explain everything to you stage by stage.The day we got the keys we got a call from James Turner who explained he would be our Asset Manager, such a lovely gentleman and very helpful.Couldn't recommend them enough, well done Simple Life Homes, you have a great team working for you!
Nicola · 21 April 2021
Agent replied · 16 June 2024
Thank you for such a brilliant review Nicola! We will make sure all the staff you have named gets a copy of your wonderful feedback. We hope you enjoy your new home!
★★★★★ 5/5
TrustpilotGood experience…
Megan Black was the best property manager we have dealt with so far - she was very understanding, prompt and ready to help! She definitely made our experience with simple life so much better after some hiccups upon moving in, not only she was always keeping in touch and updating me but always had the best advice on how to proceed during inconveniences and made sure I was walked through the process and no question wasp left unanswered. Thank you !
Fatima · 19 April 2021
Agent replied · 16 June 2024
Thank you Fatima! We will make sure Megan gets a copy of your lovely feedback. We hope you've settled in well and have many very happy memories in your new home!
★★★★★ 5/5
TrustpilotGreat team, great systems, great home.
Everyone we have come into contact with at Simple Life Homes has been really professional and helpful. The systems they have in place are particularly impressive which has meant the whole application / referencing / moving in process has been easy and efficient.We did have an issue when moving in (to a brand new home) with our boiler whose PCB board needed replacing which to be fair is a manufacturing issue out of simple life homes hands, but after speaking to our property manager George he was able to get an engineer out right away to replace the faulty part.So yeah, George and the rest of the team are awesome - would recommend Simple Life Homes to anyone.
Chris · 16 April 2021
Agent replied · 16 June 2024
Hi Chris, Thank you for leaving us some feedback. We're pleased you've had a great experience with us so far. Sorry to hear about the issues with your boiler when you first moved in but we're glad that George was on the case and got it sorted for you quickly!
★★★★★ 5/5
TrustpilotJust a breeze!
From initial enquiry to getting the information of the property over to me, Ewan was professional & polite, explaining all details and how the process worked, how to take the property off the market etc. The moment the let was confirmed, I received an email to outline the next steps. Absolute wonderful experience and made even more so by me being able to bring my dog to the property.Dog friendly agents are hard to find! Cannot wait to move into our new home.Thanks again!
Charlotte · 14 April 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review Charlotte. It sounds like you've been well looked after by Ewan and we look forward to welcoming you in to your new home. We appreciate that pets are a big part of the family so we also look forward to welcoming your furry friend!
★★★★★ 5/5
TrustpilotMegan Oliver - Point of contact
We were assigned Megan Oliver as our point of contact regarding our application. She has been absolutely fantastic at answering all of our queries and has been extremely helpful with our application and the process moving forwards to our expected move-in-date. If we had any issues in the interim period she would endeavour to do her best to resolve them. She is really friendly and has great ways of communicating with clients, we never felt like our multiple phone calls or emails were bothering her and she was always there to help however she could. She kept us up to date however she could during the lengthy process of the property being built. Thank you Megan for all of your help!
Jade · 26 March 2021
Agent replied · 16 June 2024
Thank you so much for taking the time to leave us a review Jade. We're so pleased you've had a great experience with Megan. We hope you enjoy your new home!
★★★★★ 5/5
TrustpilotThe simple life team are fab!
The simple life team are fab! Megan especially. This is our first time moving into our new home so plenty of questions, concerns & query's have been discussed - Megan has supported us the whole way through it, with great communication no hesitation! She is such a lovely lady and has certainly made us feel at ease throughout our whole journey. We are now waiting for our moving in date and couldn't be more excited. Also thank you to Jade for helping us find our new home & for leading us in the right direction! You are both an asset to the simple life team.Thank you all so so much xxx
Paige · 20 March 2021
Agent replied · 16 June 2024
What a brilliant review! Thank you so much for sharing your experience with us Paige. We're looking forward to getting you moved in to your Simple Life home. We will make sure that Megan gets a copy of your lovely feedback.
★★★★★ 3/5
TrustpilotPrevious team terrible, new team marginally better...
Dealing with the new team has been marginally better, though not as revolutionary as I would've hoped. We have had an ongoing issue with plumbing in our property ever since we moved in over a year ago, as a result of the initial installation by the builders. The previous Simple Life team were uncaring and dismissive at best. Having a specific named property manager now in George is a bit more reassuring, though we've not gotten off to the best start so far, with a lack of return communication and delays in action at first. I strongly believe this relationship will continue to improve as the new team get more ownership and control of the housing management, and when that happens, I will happily return and edit this review. At least now something may be done about the plumbing in the long term...
Ben · 19 March 2021
Agent replied · 16 June 2024
Hi Ben, Thank you for sharing your experience with us and we are very sorry to hear that this has been a burden for you to date. We are aware of the issues you are facing and we have been in the process of investigating this further including using drainage cameras to get to the root of the problem in order for an appropriate long-term solution to be put in place. Our team are working very hard to get this resolved for you quickly. We believe George was in touch with you on Friday to give you an update and he will ensure that you are updated regularly with relevant timescales.
★★★★★ 5/5
TrustpilotI have to say being an estate agent....
I have to say being an estate agent myself that the customer care and compassion shown by both Megan & Jade has been nothing but perfect 👌 Nothing has ever been to much trouble and no matter how many times I make contact to ask a million questions, each one is responded to in a friendly, helpful and never to much trouble tone and both Megan and Jade have gone above and beyond the call of duty to make my move happen swiftly and effortlessly, it’s been a dream team!!Ladies thank you so much, I just hope I’m allowed to drop you in a bottle and a bunch of flowers to show my gratitude 🙏🏻 Amazing team, highly recommend and I just can’t wait to collect the keys and settle into our new home now!Keep doing what you do best
NICHOLA · 18 March 2021
Agent replied · 16 June 2024
Thank you for your wonderful review Nichola! Your feedback is very much appreciated and we're pleased to hear that as an estate agent yourself, you feel our service has been excellent. We will pass on your review to both Megan and Jade.
★★★★★ 5/5
TrustpilotHuge Thankyou
I wanted to say a huge thank to Megan for all the help in organising our move into our new simple life home. She was super helpful and made the move stressfree. She answered all the (many) questions I had and sorted everything so quickly for us. We got the keys today and the house is absolutely beautiful! I would highly recommend simple life to any family looking for a beautiful home. We cant wait to move into our home in a few days! Thank you again Megan, Kate and Jade for all the help in getting us our home.
Abbi · 18 March 2021
Agent replied · 16 June 2024
Hi Abbi,Thank you for your positive feedback. We're so pleased you love your new home and we wish you lots of happiness there!
★★★★★ 5/5
Trustpilot“Fantastic and efficient service"
“Fantastic and efficient service from start to finish. Just to say a big thank you to Courtney Davis for your services provided to find me the right property. She has always been friendly, happy to help, reliable, very efficient, and extremely professional. It really does gives me peace of mind, knowing that I am dealing with a Company that really cares and always delivers. I look forward to many more years of your excellent service. I will be highly recommending you to others. Keep up the good work! Many thanks!!!
KAVITA · 18 March 2021
Agent replied · 16 June 2024
Hi Kavita,Thank you so much for leaving such a great review! We're looking forward to having you with us for many years to come!
★★★★★ 5/5
TrustpilotLovely member of staff
Have spoken to a few companies before about renting and they haven't been very helpful on the phone. They are all very dismissive. Charlotte the girl I spoke to was very helpful and went above and beyond, patiently answering all my questions. If I do decide to rent a property from the company then I will definitely request Charlotte to help me. 🙂
P · 21 May 2026
★★★★★ 5/5
TrustpilotGreat experience!
Emailed and spoke to Christine who was nothing but informative and supportive throughout. From deposits to the referencing process. I emailed a few times wanting updates and she would reply always in a timely manner. Would highly recommend her and the team. Thanks again Christine!
Lauren · 24 June 2024
Agent replied · 23 October 2024
Thank you for your lovely review Lauren!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
