Trusted Agent profile · Windsor and Maidenhead

Savills Windsor reviews in Windsor and Maidenhead

4.2

★★★★★ Great

2,017 reviews across 2 platforms

3-4 High Street, Windsor, SL4 1LD, Windsor and Maidenhead, SL4 1LD

Savills's office in Windsor and Maidenhead, at 3-4 High Street, is rated 4.2 out of 5 across 2,017 reviews on two platforms, including 223 Google reviews rated 4.8.

Google logo

4.8 / 5

223

Reviews on Google

This office

Trustpilot logo

1,794

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

1/5

Trustpilot

The most appaling company to work for

The most appaling company to work for. I was put on a new homes site to work with no lighting I had to walk 15 mins in the dark to the train station in fields. A female lone working then to add insult to injury made to fill out a H&S assessment saying I had been given a personal alarm that I hadn't been given to meet their H&S lone working requirements! There was no internet and then I signed up house sales with absolutely no training oñ Savills paperwork and yet still sold houses for them showing their customers broken tile examples. I left after a few weeks trust me the name Savills is not associated with Quality and as for management support one manager was on holiday abroad the whole time I worked and the other was off sick the whole time!

Max · 26 January 2024

Agent replied · 23 October 2024

We are sorry to hear of your experience working with us and would like to find out more so we can continue to improve. Please email further detail to socialmedia@savills.com so we can look into this more.

4/5

Trustpilot

Selling a property is challenging and I…

Selling a property is challenging and I found my experience with Savills to be excellent overall - Megan Herity was responsive and attentive and always professional - importantly acting in the interest of the seller whilst also providing best advice and regular communication to ensure any potential buyers were treated with honesty and respect and kept fully updated of any progress.

Sylvia · 10 December 2025

5/5

Trustpilot

Claire Singleton was a fantastic…

Claire Singleton was a fantastic partner to work with in selling our home. Her pragmatic and data-led insights on the local market were invaluable, and her strategic and calm approach were deeply appreciated throughout our sale. The Savills team demonstrated strong professionalism throughout and the photography was outstanding. We deeply appreciated Claire and the whole team's support and wholeheartedly recommend them to others.

MRSANDREAWINFIELD · 17 November 2025

1/5

Trustpilot

Paid me less than they offered

Deposit fiasco. They wanted to take a lot of money for extra cleaning etc so I started a claim with Tds. They made an offer I agreed to and then paid me less anyway. They're not responding to my emails anymore. I'll have no choice but to go to small claims court. Please look into what you're doing because I thought it was a 'premium' company...

WB · 6 March 2026

Agent replied · 20 March 2026

Thank you for taking the time to share your experience. We're very sorry to hear about the issues surrounding your deposit and the frustration this has caused. We would like to look into this urgently for you. Please could you contact our team at with your tenancy details and any correspondence you’ve had so far via email to socialmedia@savills.com? This will allow us to review what has happened.

5/5

Google

I would like to thank Savills for all their hard work in selling my Parents house. They have been a pleasure to deal with and have kept us informed at every step of the process. Nothing is to much trouble for the team, Special thanks to Naomi, John, Fiona & Emma Would I recommend Savills? In a heartbeat Many many thanks Mark & Family

Mark · 10 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to post such a kind review Mark, I'm delighted that the team in Windsor were able to work with you to ensure a smooth sale. With best regards, Simon Ashwell - Regional Director

1/5

Trustpilot

The worst company I have ever…

The worst company I have ever experienced very rude they lack customer communication skills threatening behaviour I find it very hard that they are still allowed to practice my advice is keep well away I would never use this company ever again

Mr · 21 August 2026

Agent replied · 22 September 2026

Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience and that you felt our communication fell short of the standards we aim to provide. We take concerns regarding customer service and professional conduct very seriously. The experience you describe is not reflective of the level of service we strive to deliver, and we regret any frustration caused. As we are unable to discuss individual circumstances in a public forum, we would welcome the opportunity to investigate your concerns further. Please email socialmedia@savills.com with your details so that a senior member of the team can review the matter and respond appropriately. We appreciate all feedback, as it helps us identify areas where we can improve our service.

5/5

Trustpilot

Thank you Deanna!

Deanna Addis has been looking after our 2 properties for years and we have always been very impressed by her. She is always extremely organised and gets any issues resolved quickly, making everything very easy for us. We always feel in the loop and updated as she takes time to communicate with us regularly. I'd highly recommend her as a Property Manager to anyone looking. Thank you again Deanna!

Helen · 26 June 2024

Agent replied · 23 October 2024

Thank you for taking the time to review our service, Helen - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Google

Just wanted to give a big Thank you to Fiona…the best estate agent we have ever used and we have sold 6 homes in 10 years…the sale would not have happened except for her diligence in keeping full transparency between us and the buyer so that we could come to an agreeable outcome for both parties…and her follow up on the details with buyer/seller and both sets of solicitors really kept the sale moving to completion…excellent professionalism…will gladly use Fiona again and again

Ray · 25 October 2023

Agent replied · 24 October 2024

Thank you for your kind words Ray and for taking the time to post a review. I’m delighted you are pleased and that Fiona was able to achieve such a successful outcome on your behalf! With best regards, Simon Ashwell - Head of Region

5/5

Google

Georgie was great from start to finish and made selling my house completely stress free. It was really nice to have the same person who valued the house to also be the one to manage the negotiations through to completion. The viewing times were very flexible which helped when you are working at home. They sold my house within the first week and helped me complete to a fast schedule but one that suited everyone. I'd definitely recommend Georgie and the team.

Emma · 25 October 2023

Agent replied · 24 October 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience with Georgie and the team was such a positive one. We wish you all the very best in your new home! With best regards, Simon Ashwell - Head of Region

5/5

Google

I found a flat in the Windsor area online in Jan 2023 and reached out to the Savills office in Windsor. I had a very positive experience with them and the service felt like I was dealing with professionals who wanted to provide a top notch service. Sophie dealt with all the arrangements and a couple of weeks later I had moved in, so quite swift. Sophie was very responsive : emails replied to quickly; phone calls answered or returned promptly; questions were answered knowledgeably or followed up; no overpromising or other such nonsense; documentation in good order; very good administration overall. My new accommodation is also very nice. Based on my one experience with Sophie and Savills Windsor, I would recommend them highly and without hesitation.

K · 25 October 2023

Agent replied · 24 October 2024

Dear Mr Sweeney, thank you for taking the time to provide your comments and 5* rating on your experience with Sophie and the lettings team in Windsor. Feedback is so important and when our teams are able to deliver for you, it is very pleasing to hear. We hope you are settling in well to your new home. Thank you Gordon Hood Regional Lettings Director

5/5

Google

We are delighted with the fabulous assistance we received in purchasing our new home through Savills Estate Agents. Moving is always a stressful time but I can honestly say that Georgina Gibson went above and beyond to make the process as easy as possible in a move that completed within six weeks. She kept us updated with the latest information, even when away on leave, on how the sale was progressing further along the chain. Georgina was at all times professional, friendly and helpful and a credit to Savills Estate Agency.

Charlotte · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to review our service Charlotte - feedback is always incredibly helpful, I'm delighted that Georgina exceeded your expectations. We wish you all the best in your new home! With best regards, Simon Ashwell - Head of Region

5/5

Google

We purchased a house through Savills Windsor. The service and support we received from John and his team was absolutely fantastic throughout. With a long chain it was very challenging particularly due to some problems at the bottom of chain, but they gave us constant updates which were always very informative, and provided great advice and support. We really could not have done it if had not been Savills who were trying to make things as stress free as was possible. They were always honest, open, kind and respectful. We were so happy with the service they provided and would not hesitate to recommend or use Savills in the future.

Manjit · 25 October 2023

Agent replied · 24 October 2024

Thank you for your kind words and for taking the time to post a review Manjit. I'm delighted that John and the team were able to help navigate a complex sale for you and were able to offer a good service. We wish you all the very best in your new home. With best regards, Simon Ashwell - Regional Director

5/5

Google

We approached Savills while looking for a new rental property, having been let down by both our current landlord and estate agents. Our stress levels were high and our morale was low but from the very first interaction with the branch - and specifically Sophie Kekwick - we knew we were in safe hands. Sophie spent time getting to know us and understanding our wants/needs on a far deeper level than we'd experienced with any other agents. She was communicative, knowledgeable about the properties and the local area, and nothing I asked was too much. She was always polite and helpful, and made sure we were kept informed at every step of the process, from our initial viewings to getting the keys to our new home. We can't recommend her and Savills (Windsor) enough. Thank you for everything, Sophie. You're the best x

Sofia · 10 October 2025

Agent replied · 10 October 2026

Dear Sofia, thank you for providing your feedback on Sophie and our Windsor team. So pleased that it all went so well. Kind regards Gordon Hood Director, Regional Head

5/5

Google

Our estate agent Julie was extremely helpful during our renting process. Always available to answer our questions and very thorough. It was a very speedy process thanks to her and the team.

Dan · 10 October 2025

Agent replied · 10 October 2026

Dear Dan, thank you for providing your feedback on the rental process and specifically Julie in our Windsor lettings team. Good to hear is was a speed process too. Thank you Gordon Hood Director, Regional Head

5/5

Trustpilot

Good experience all round

Victoria at Savills Newbury was a pleasure to deal with.She was highly professional and most importantly kept in constant touch and was always available either directly on the phone or by email. Our move was quite lengthy until exchange but the entire team at Savills were very calm and nothing was too much trouble.We would not hesitate to recommend them to other homebuyers. Thank you all very much.

EK · 24 June 2024

Agent replied · 23 October 2024

Thank you, EK, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

1/5

Trustpilot

Unprofessional

I had a viewing booked for today at 4:15 PM. I emailed 30 minutes beforehand to see if I could reschedule for same day 5pm and was told it had been cancelled because the apartment had already been taken. This was surprising, as I had only booked it yesterday. If I hadn’t emailed first, I wouldn’t have known and would have shown up outside the building, mind you, it’s raining quite heavily today! This is not a professional way to deal with people.

Rumi · 3 October 2025

Agent replied · 17 October 2025

Thank you for your feedback, Rumi, and we're truly sorry for the inconvenience caused. We understand how frustrating it must have been to find out about the cancellation so close to your scheduled viewing, especially in such poor weather. The property was unexpectedly taken off the market, and unfortunately, our team didn’t notify you in time. That’s not the standard of service we aim to provide, so we 'd be very keen to learn which office you arranged the appointment with, and which address. If you'd like please email this detail to socialmedia@savills.com.

5/5

Google

Kornelija was a great support with our house purchase, she was responsive & proactive and would recommend!

Zoe · 10 February 2026

Agent replied · 10 October 2026

Thank you for your lovely review. We're delighted to hear Kornelija was so supportive, responsive and proactive throughout your purchase. We really appreciate the recommendation! With best regards, Simon Ashwell - Regional Director.

4/5

Trustpilot

Sue was very good at keeping us informed.

Sue was very good at keeping us informed of the progress with the sale which was dragging on due to external influences. Earlier on when dealing with another colleague, I felt I was having to do the chasing but it was much better when Sue took over and she made a massive effort to make sure everything was put in place for us.

Rowland · 23 August 2024

Agent replied · 23 October 2024

We really appreciate your kind feedback, Rowland. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Oliver H

Oliver H. has been incredibly kind and efficient during my time with him as property manager. He addressed all my concerns swiftly and was extremely lovely during the entire process. I cannot recommend him more highly!

Laura · 7 September 2026

Agent replied · 22 September 2026

Thank you so much for your review, Laura. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Google

Hello, I would just like to share my experience with Savills Windsor and Emma Smith. Thanks to Emma and the team, we have just moved into our wonderful new home in Bray. Dealing with Emma has been a pleasure - from the initial contact through to completion. As expected she played a vital role between ourselves and the previous owners - giving both parties her time and support throughout the process. Massive thanks to Emma and the team.

Raman · 25 October 2023

Agent replied · 24 October 2024

Thank you for your kind words and for taking the time to post a review Raman, I'm delighted that you had such a good experience with Emma and that she was able to achieve a successful outcome for you. We wish you all the very best in your new home. With best regards, Simon Ashwell - Head of Region

5/5

Trustpilot

Angus Wong property manager

Angus Wong has been our property manager this year and we’ve had a very positive experience. He has treated the management of the property as diligently as if it was his own, been a pleasure to communicate with, always prompt and efficient. Highly recommend.

Helena · 17 March 2026

5/5

Trustpilot

We had a great service from Savills

We had a great service from Savills. Charles Lang and Robert Jacobs introduced us to the vendors of a house we really wanted. A prompt offer was accepted and Savills then marketed our house and found the ideal buyer. The whole process went from initial offer to completion in under nine months which was a miracle given the size and complexity of the properties involved. Throughout the process Charles, Robert and the team at Savills went out of their way to be as helpful and supportive as possible. Moving house is notoriously stressful but Savills made it so much easier. Thanks to them, we now have a house we love and our 'downsize' leaves us exactly where we want to be.

Harry · 21 March 2025

5/5

Trustpilot

Savills - 'The dream team'

The team at Savills was absolutely brilliant in helping me sell my house. They were always there to lend a hand and kept me updated every step of the way. Right from the start, they've been fantastic. I'd wholeheartedly recommend them. Special thanks to Pippa who was always a call away whenever I needed to discuss anything.

Ray · 13 November 2024

Agent replied · 22 November 2024

Thank you for taking the time to review our service, Ray - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Our agent

Our agent, Karl Matier, was incredibly helpful throughout the whole process of selling and buying our house. The market was extremely difficult, as were some of the buyers in the chain, but he made every effort to keep things going and speed the process up. He kept in touch regularly throughout and remained calm under, what was, a very stressful procedure.

NGT · 3 March 2026

Agent replied · 20 March 2026

Thank you for taking the time to leave feedback, Ngt. We’re so glad that you appreciate Karl Matier/ we’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

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