Trusted Agent profile · Windsor and Maidenhead

Savills Windsor reviews in Windsor and Maidenhead

4.2

★★★★★ Great

2,015 reviews across 2 platforms

3-4 High Street, Windsor, SL4 1LD, Windsor and Maidenhead, SL4 1LD

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Savills's office in Windsor and Maidenhead, at 3-4 High Street, is rated 4.2 out of 5 across 2,015 reviews on two platforms, including 223 Google reviews rated 4.8.

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4.8 / 5

223

Reviews on Google

This office

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1,792

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

Savills were absolutely exceptional and we had a very positive relationship with Suzy Lambert from the moment we were introduced. Suzy was knowledgeable, friendly, encouraging and has a particular style and personalised approach which instils confidence in the whole process. Suzy could sell my own home back to me, that’s how good she is! Suzy was so responsive throughout, keeping us informed of every development and regularly answering emails and returning calls out of office hours. We had absolute trust in the process with Suzy leading on negotiations. I would highly recommend Suzy and the Savills team at every level. It was a pleasure having you sell our beautiful home!

Lynche01 · 3 November 2024

Agent replied · 9 November 2024

Thank you for taking the time to post such a lovely detailed review for Suzy. We wish you all the very best with your onward move. With best regards, Simon Ashwell - Regional Director

5/5

Trustpilot

I recently ended my 4-year lease of an…

I recently ended my 4-year lease of an apartment that was managed by Savills. My experience was great - I found the apartment that met all my needs quickly and throughout my stay all issues were being resolved and attended to promptly and professionally. In the past year Angus helped me quite a lot, for which I'm very grateful. Highly recommend!

Olena · 17 August 2026

Agent replied · 22 September 2026

Thank you for your feedback, Olena. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

Yato Konde-The deal breaker

I was planning to give the company (who I was sure is a great company in the field when I first contacted them) one star and bad review due to the bad experience and stress I was put under due to negligence I had during the renting procedure at the beginning. Yato Konde is the reason why I am giving it 5 stars.Yato is an outstanding apartment manager who truly prioritizes her tenants' comfort. From the start, her professionalism and warm demeanor absorbed all my anger and stress and made me feel calm and relaxed and made me feel I was at home. She communicates effectively, addresses concerns promptly, and maintains the property impeccably. What sets her apart is her genuine care for residents; she fosters a welcoming community and has a positive attitude. Yato's dedication and good manners create an enjoyable living experience, making her highly recommended as a manager.If I want to summarise it is: Professionalism, Dedication & Care

NM · 25 October 2024

Agent replied · 22 November 2024

Thank you for taking the time to leave feedback/to share your opinion, NM. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

5/5

Trustpilot

Great Service

Many thanks Ritesh for all your help, prompt replies and advice

J · 27 August 2026

Agent replied · 22 September 2026

Thank you for your lovely review, J Kerr. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Trustpilot

Excellent service from start to finish

Savills and Gabriella in particular have been very helpful every step of the way throughout the whole process. I was the buyer in this property purchase transaction, and although Savills were obviously representing the seller, I feel they have been fair and constructive when we hit some roadblocks along the way and they facilitated the dialogue, which was much appreciated. Gabriella is energetic, straight to the point and efficient but also very perceptive and supportive, which is a great combination. She will also go the extra mile to find the answer to any request/ question you may have. Wouldn't hesitate to recommend and would definitely use their services again.

AB · 21 October 2024

Agent replied · 22 November 2024

Thank you, AB, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Fantastic Experience with Stephanie at Savills

I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!

Zhandos · 19 October 2024

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you, Zhandos. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Great service thanks to Jack

We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.

Robbie · 17 October 2024

Agent replied · 23 October 2024

Thank you so much for your review, Robbie. It's much appreciated. If you need anything further please don’t hesitate to contact us.

4/5

Google

When I decided to look for a new home in Windsor, I approached Saviles, a reputed real estate agency in the area. I was fortunate enough to be introduced to Georgina Gibson from the sales team, who proved to be an extremely friendly and knowledgeable professional. Georgina was very supportive of my search and took the time to understand my requirements and preferences. She was well-versed with the area I was interested in and provided me with valuable insights and recommendations. When I found a property that caught my eye, Georgina arranged a viewing for my family and me, going out of her way to accommodate our schedule and make the process as smooth as possible. She was highly professional, polite, and made us feel valued as clients. Georgina also helped me negotiate the lease with her client and submitted my offer on my behalf. She was proactive and responsive throughout the process, keeping me informed every step of the way. Despite Georgina's best efforts, the seller did not take our offer seriously, and we were unable to secure the property. However, this was not due to any fault of Saviles or Georgina. Georgina did everything she could to help us, but the seller was intent on holding out for a higher bid. Nevertheless, we were able to secure another house in Windsor, and the process is currently underway. I am grateful to Georgina for all her help and support, and I would highly recommend her services to anyone looking for a new home in Windsor. I am confident that she will be able to provide you with the same level of professionalism, expertise, and care that she provided me.

Sanjay · 10 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to write such a detailed review Sanjay, I'm really pleased to hear that you had a positive experience with Georgina - we wish you all the best with your onward purchase. With best regards, Simon Ashwell - Head of Region

5/5

Trustpilot

I had a fantastic experience during my…

I had a fantastic experience during my tenancy with Savills at the property on Boleyn Road, with Ritesh Gopaul as our property manager. From the start, communication was always prompt, professional, and helpful. Ritesh made sure any concerns or maintenance issues were addressed quickly, and I consistently felt supported throughout my time as a tenant.The deposit negotiation process at the end of the tenancy was especially smooth. Everything was handled fairly and transparently, with no unnecessary delays or complications, making the moving-out process much less stressful.I highly recommend Savills, and a special thanks to Ritesh Gopaul for his outstanding service!

Will · 5 October 2024

Agent replied · 23 October 2024

Thank you for your feedback, Will. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

5/5 experience

I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!

Anonymous · 30 September 2024

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Slick and attentive service…

Olivia was very responsive throughout the process. She appeared to know the property well and managed to show us round twice in 3 days. All questions were answered quickly. The process of signing the agreement was super slick. Olivia has remained available and helpful right up to move in date!

Lynden · 1 October 2025

Agent replied · 17 October 2025

Thank you for your kind words and for taking the time to post a review, Lynden. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Helpful and Prompt and Great Reah

We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received

Customer · 19 September 2024

Agent replied · 23 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be.

5/5

Google

We purchased our flat through Savills in Windsor and were very ably supported throughout the process by Kornelija Makareviciute- her communications throughout the process were excellent- and particularly so when we hit some problems during the legal process post offer. Whilst her client was the seller, we also felt that as purchasers she was responsive to our needs for information and she didn't hold back from nudging both set of solicitors and others in moving the process forward. Her process was very effective and we are grateful to her for that! We achieved exchange and completion within 3 months of offer which for a leasehold property seemed pretty good going!

Simon · 10 March 2026

Agent replied · 10 October 2026

Thank you for your lovely review. Kornelija will be delighted to hear your feedback, and we are so pleased she was able to support you so effectively through your purchase. Congratulations on your new home! With best regards, Simon Ashwell - Regional Director

4/5

Trustpilot

Great experience bith sales and lettings

I have had a great experience with Savills, both on the sales and lettings side. I have found them to be professional, responsive and trusted advisors throughout the process. Special mention to Emily and Tessa in the Battersea sales team and to Roshni on the letting side, who has been a great property manager, particularly recently when she helped to resolve a leak, dealing with the tenants, plumber and block management company and keeping me informed along the way. Thanks Roshni!

Sam · 17 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to review our service, Sam - feedback is always incredibly helpful.I’m delighted that we met your expectations.

1/5

Trustpilot

What a terrible untrustworthy company

What a terrible untrustworthy company. They are responsible for Talbot Green Shopping Centre and they have employed SmartParking , an immoral and corrupt parking enforcement agency to monitor the parking there. After a couple of email exchanges with someone at Savills they stopped responding and refused to call back my enquiries. They are only interested in revenue from parking charges. Further showing why high street shopping is dying, because of Savills decision to use a highly dubious parking enforcement company that is completely without morals and acts illegally. I wouldn't trust them as a company at all.

Jay · 5 March 2026

Agent replied · 20 March 2026

Thank you for sharing your feedback. We’re sorry to hear about your experience at Talbot Green Shopping Centre and the frustration this has caused. Could you please email additional details about who you have been dealing with at Savills and we can investigate (email: socialmedia@savills.com).

5/5

Trustpilot

Thank YOU - Antony and Savills

It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!

Prashanth · 28 August 2024

Agent replied · 23 October 2024

Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.

1/5

Trustpilot

“Terrible experience with this agency

“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”

Luca · 8 May 2026

Agent replied · 22 May 2026

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described. Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case. We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish from the whole team at Savills. It was not an easy sale but they were super helpful and professional at every step of the way, holding our hands the whole time, and I don't think we would have achieved our final price without their experience and guidance. Super happy with the whole service across all the years. Their post sale help was invaluable and I cannot recommend them enough.

Simon · 7 April 2026

Agent replied · 22 May 2026

Thank you for your kind words and for taking the time to post a review, Simon. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

⭐⭐⭐⭐⭐ Outstanding Service

⭐⭐⭐⭐⭐ Outstanding Service, Thank You, Shikha Shrestha! ❤️ I feel incredibly lucky and truly appreciate having you as my property manager, Shikha. You are always prompt, helpful, welcoming, and understanding. You never let me down and are always ready to help and solve any problem. You are truly a superhero and a superstar! Your hard work, commitment, and outstanding service deserve not just 5 stars, but 1,000 stars! 🌟🌟🌟🌟🌟 A well-deserved 5-star review, with a thousand stars in my heart! Thank you, Shikha, for always going above and beyond!♥️

Christian · 9 October 2026

1/5

Trustpilot

One of the worst real estate agent

One of the worst real estate agent. The teams don't even talk to each other. If you ever see a property online, don't inquire, because it was gone weeks ago. They hold you on saying they are trying to arrange a viewing but the reality is they already have an offer, they are just trying to get a better one in. I was told that the agent is trying to arrange a viewing, in reality the property offer was accepted 5 days ago, they were just holding me on to sell something else. I could have gone for a really nice property, but I missed out on because of the worst customer service by Savills agents.

HA · 9 October 2026

5/5

Trustpilot

Brilliant service

Atticus has been excellent in helping us manage our apartment. He is always professional and very responsive in resolving any issues and tenants' requirements to ensure a fuss free management for us.

Robert · 6 October 2026

5/5

Trustpilot

Bailey was lovely to deal with and…

Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.

Kirsty · 24 April 2026

Agent replied · 22 May 2026

We really appreciate your kind feedback, Kirsty. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Prompt & Professional

I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.

Jonny · 23 October 2024

Agent replied · 22 November 2024

Thank you for taking the time to review our service, Jonny - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Tina & Team save the day!

After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!

Becky · 28 June 2024

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you, Becky. Thank you for providing us with an update and for taking the time to review our service.

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