Savills Sunningdale reviews

★★★★★ 5/5

Trustpilot

Claire Singleton was a fantastic…

Claire Singleton was a fantastic partner to work with in selling our home. Her pragmatic and data-led insights on the local market were invaluable, and her strategic and calm approach were deeply appreciated throughout our sale. The Savills team demonstrated strong professionalism throughout and the photography was outstanding. We deeply appreciated Claire and the whole team's support and wholeheartedly recommend them to others.

MRSANDREAWINFIELD · 17 November 2025

★★★★★ 5/5

Google

Sold our house via Savills and could not be happier with their approach, professionalism, honesty and dedication to sell my house quickly & at a great price. The team was excellent but the main reason for choosing Savills and why I was so happy was down to Karen Brannigan. Karen had so much energy and commitment towards selling my house, she had clients lined up as promised, kept us up to date on feedback & when we needed advice - Karen was there to give us excellent advice on selling our house. An estate agent I actually trust and believe is there to help her clients. Fantastic job and would hands down recommend her to anyone selling a property in the area.

WW · 26 December 2023

★★★★★ 5/5

Trustpilot

Shikha was wonderful

Shikha was wonderful, really helped me move in and all the support that came after. She’s very responsive and problem solved quickly :)

Nora · 15 September 2026

★★★★★ 1/5

Trustpilot

The worst company I have ever…

The worst company I have ever experienced very rude they lack customer communication skills threatening behaviour I find it very hard that they are still allowed to practice my advice is keep well away I would never use this company ever again

Mr · 21 August 2026

★★★★★ 5/5

Google

Dealing with Savills in purchasing a house in Sunningdale has been a really good experience! Right from the outset, the communication has been great, with clear and timely follow up and feedback, which has been really refreshing! The team understood our requirements and were quick to show us relevant houses in line with what we were looking for, which helped us identify the perfect spot! Dealing with Millie specifically has been great and I would recommend Savills and obviously Millie to anyone! As a result of the timely feedback, we were able to complete on our purchase in very short timescales which was a massive help! Thanks to the team and obviously Millie!

Alexander · 29 November 2023

★★★★★ 5/5

Trustpilot

Thank you Deanna!

Deanna Addis has been looking after our 2 properties for years and we have always been very impressed by her. She is always extremely organised and gets any issues resolved quickly, making everything very easy for us. We always feel in the loop and updated as she takes time to communicate with us regularly. I'd highly recommend her as a Property Manager to anyone looking. Thank you again Deanna!

Helen · 26 June 2024

★★★★★ 5/5

Trustpilot

Rental experience

Our property manager Ilinca Ioanovici was amazing throughout the rental process. Always quick to solve and issues and queries, much appreciated!

Mattie · 15 September 2026

★★★★★ 5/5

Google

Used Sunningdale branch of Savills to let my property, and the team - Lauren, Tina and Katie were super helpful and knowledgeable. They promptly replied to any queries I had and professionally guided me through the letting process from pre marketing through to a tenant moving in. Great service. Recommend.

Andrea · 24 March 2025

★★★★★ 5/5

Google

My wife and I moved at relatively short notice to the area from Essex at the beginning of 2023. The lettings team at Savills in Sunningdale assisted us no end in ensuring that the entire process of finding, securing and moving into our new property was as smooth and stress free as possible. Susan was on hand to answer all of our questions as quickly as she could. Their assistance continues as they are also our property managers too, and have continued to assist, helping us with sorting things now that we are settled in. Highly recommend them to anyone looking to rent a property in the area. Thanks very much guys!!

Mike · 26 October 2023

★★★★★ 5/5

Google

we purchased a home in Virgina Waters recently. from viewings to completion the process was stress free. Karen from the Sunningdale office dealt with us, such a delightful person with lots of knowledge and a great persona. we viewed the property 4 times before putting in an offer, we even turned up unannounced and called Karen to view the property and she diligently arranged for us to view it within an hour even on her day off. I would definitely recommend Savills for service and efficiency esp. Karen. A great experience from start to finish. after completion we still had some queries and Karen is still in touch and helping out on any information i may require from previous owner.

Sanjay · 26 October 2023

★★★★★ 5/5

Google

Sold our house via Savills and could not be happier with their approach, professionalism, honesty and dedication to sell my house quickly & at a great price. The team was excellent but the main reason for choosing Savills and why I was so happy was down to Karen Brannigan. Karen had so much energy and commitment towards selling my house, she had clients lined up as promised, kept us up to date on feedback & when we needed advice - Karen was there to give us excellent advice on selling our house. An estate agent I actually trust and believe is there to help her clients. Fantastic job and would hands down recommend her to anyone selling a property in the area.

WY · 26 October 2023

★★★★★ 5/5

Trustpilot

Good experience all round

Victoria at Savills Newbury was a pleasure to deal with.She was highly professional and most importantly kept in constant touch and was always available either directly on the phone or by email. Our move was quite lengthy until exchange but the entire team at Savills were very calm and nothing was too much trouble.We would not hesitate to recommend them to other homebuyers. Thank you all very much.

EK · 24 June 2024

★★★★★ 1/5

Trustpilot

Unprofessional

I had a viewing booked for today at 4:15 PM. I emailed 30 minutes beforehand to see if I could reschedule for same day 5pm and was told it had been cancelled because the apartment had already been taken. This was surprising, as I had only booked it yesterday. If I hadn’t emailed first, I wouldn’t have known and would have shown up outside the building, mind you, it’s raining quite heavily today! This is not a professional way to deal with people.

Rumi · 3 October 2025

★★★★★ 5/5

Trustpilot

Oliver H

Oliver H. has been incredibly kind and efficient during my time with him as property manager. He addressed all my concerns swiftly and was extremely lovely during the entire process. I cannot recommend him more highly!

Laura · 7 September 2026

★★★★★ 4/5

Trustpilot

Sue was very good at keeping us informed.

Sue was very good at keeping us informed of the progress with the sale which was dragging on due to external influences. Earlier on when dealing with another colleague, I felt I was having to do the chasing but it was much better when Sue took over and she made a massive effort to make sure everything was put in place for us.

Rowland · 23 August 2024

★★★★★ 5/5

Trustpilot

Professional Service

We recently sold our house with Savills in Exeter. Chris Clifford visited us and was professional and knowledgeable from the outset. Emma Darke was our primary point of contact and facilitated our viewings - she was fantastic; engaging, warm and a great communicator. We would highly recommend them.

Jaquie · 12 February 2026

★★★★★ 5/5

Trustpilot

It was a pleasure working with Savills…

It was a pleasure working with Savills for our house purchase and it was by far the best experience of buying a property I have had. From start to finish, we were kept up to date and served extremely well. Lucy Kirkshaw-Staines was exceptional and really helped the whole process along. Highly recommended, 5 STAR!

Janith · 4 December 2024

★★★★★ 5/5

Trustpilot

We had a great service from Savills

We had a great service from Savills. Charles Lang and Robert Jacobs introduced us to the vendors of a house we really wanted. A prompt offer was accepted and Savills then marketed our house and found the ideal buyer. The whole process went from initial offer to completion in under nine months which was a miracle given the size and complexity of the properties involved. Throughout the process Charles, Robert and the team at Savills went out of their way to be as helpful and supportive as possible. Moving house is notoriously stressful but Savills made it so much easier. Thanks to them, we now have a house we love and our 'downsize' leaves us exactly where we want to be.

Harry · 21 March 2025

★★★★★ 5/5

Google

Millie was extremely helpful when we were looking for an apartment in the Sunningdale area. My husband and I dropped into the office on the off-chance there might be some properties listed for sale. Millie found a few apartments and offered to meet us at one of them straight away. Millie was invaluable in our negotiations with the seller. Nothing was too much trouble for her.She is an asset to Savills and great to do business with.

Ann · 26 October 2023

★★★★★ 1/5

Trustpilot

Shockingly poor service

Shockingly poor service. Please beware if Savills are the property service agents ie taking care of the entire building block. When you want to sell/buy a property then they are supposed to provide a management pack and are paid for it. For us it has been over 43 days and still nothing from them. Without the management pack we can not proceed and the process is stuck. There have been several chaser emails but still nothing.Am trying to figure out who is the senior management to contact to expedite this matter.Update- after writing this review the pack was provided within 6 hours. Thank you to Trustpilot.

Raj · 4 July 2023

★★★★★ 5/5

Trustpilot

Positive experience as a tenant!

Positive experience as a tenant dealing with Savills. They were responsive and attentive during both the move in and move out of our tenancy. Our property manager Maria was ace - no complaints!

Lewis · 20 May 2026

★★★★★ 1/5

Trustpilot

Worst block management company, very unprofessional

Savills took over management of our luxury estate in Paddington a year ago and, sadly, transformed it into an environment that feels closer to a neglected urban area. Despite our repeated attempts at civilized conversation and requests for resolution of pressing issues, Savills has consistently let us down.One of our main concerns is the staff's professionalism, or lack thereof. Their working hours seem limited, they fail to respond appropriately to reports of illicit activities within the estate, and they've even resorted to blocking communication from residents who've raised issues.Adding to our frustration is their habit of hiring friends and family members for key roles. Our gardening and maintenance services, for example, have noticeably declined in quality due to lack of commitment and competency.Security in the estate has also dramatically worsened under Savills' management. Despite being promised 24/7 concierge and security, we've experienced periods with no security officers present during the day. In one alarming incident, an intruder managed to enter a flat and cause distress to its inhabitants by getting naked, peeing on a bed and attacking the husband of a pregnant lady. Despite clear evidence, Savills denied any culpability for this incident.Cleanliness is another casualty of Savills' lackluster management. Rats in the bin rooms and persistently dirty common areas are now common sights. Lifts and entrance doors remain broken for extended periods.The final blow came when Savills decided to inflate our service charge by 40% upon their impending departure. It appears they're trying to make a final financial gain before we replace them with a more professional agency.If you know Savills manages a residence you're interested in, my advice is run away. Instead of enjoying the comforts of our flats, we residents find ourselves investing significant time and energy into resolving issues that Savills should have addressed. Their unprofessional conduct borders on the criminal, from facilitating unsafe conditions to taking our hard-earned money without providing the services we've paid for. This review could be a novel, but to sum it up, Savills staff are unprofessional, unhelpful, and rude. You go higher up the chain, and they all protect each other with no accountability for anything. I really cannot wish anyone to have to deal with Savills. But honest hard-working people will eventually win as we keep hearing news about how they're getting removed of many estates for their unprofessionalism.

Kevani · 18 May 2023

★★★★★ 1/5

Trustpilot

It's a shameless company who doesn't…

It's a shameless company who doesn't care about you at all. Waiting 8 months to relocate difrent apartment. First seven months was told it's a plumbing issue and i need wait,before I can move. Told they can't fix, and after that i was offered difrent apartment, and they let someone else live in before us. And told it's temporary, to be patient and wait. Seriously, how long they will lie to us. There is no end.. Terrible company, never saw anyone else like them.

Rasa · 6 May 2023

★★★★★ 1/5

Trustpilot

Think Twice ! If you are about to rent an accommodation managed by Savills. I lived in Sienna House Sutton, their 'don't care' attitude drive me nuts

Think Twice ! if you are about to rent an accommodation managed by Savills. I lived in Sienna House, Sutton. All the issues or bad experience stem from their 'who cares' attitude as rental properties in Sutton are in high demand. Also, they use Community Utilities (CU) as the sole utilities provider at Sienna House which drove me (and a lot of other residents) NUTS.- I paid a higher price for an apartment with a bigger terrace, however, there was hygiene issue (pigeons) in the terrace. I could not even open the window next to the terrace because the feathers and the droppings of the pigeons. I reported /complained in March 2022 and it was not resolved (in fact, Savills did NOTHING ) until I moved out in early 2023. The residential team was very sophisticated in testing tenants' patience and let you give up. They knew that moving house is not easy especially when there was a high demand in rental properties. They were so kind to potential tenants when conducting site visit so that they always have a long waiting list but they will change their masks again when dealing with existing tenants- The sole utilities provider was Community Utilities (CU). They charged me ~390 GBP for the first 19 days. Apparently, it was wrong and it took months to get it corrected. During that time, I sent many emails and phone calls. Like Savills, they were good at testing my patience and resilience. There were many other cases of overcharge, non-issue of bills and then giving tenants surprises ....(search CU at Trustpilot and you can see other people feedback)- Community Utilities did not give the residents the credit of government energy support in the monthly bills since Oct 2022. It was only until late January 2023 when UC provided the tenants a link to the government website to apply the support directly. However, my application was declined by the government because I longer live in Sienna House when I applied. The website emailed me and asked me to contact UC to arrange. When I contacted UC (several times), their only answer were : Please apply through the government website. I felt like I was talking to robots. I was stuck now and lost several months of government energy support. The point about Savills was, when I moved out of Sienna House and applied for the refund of my rental deposit, Savills asked me to either (1) settle the last month of utilities bill in full issued by UC (note, no energy credit was ever given in their bills !) and provided the proof or (2) let Savills deduct the outstanding utilities bills and refund the balance. When I said to Savills that I will settle the bill by the deadline directly with UC because it is a matter between me and UC, Savills said No REFUND will be sent to me until the utilities bill was settled. With that, I suspect that UC (Savills also named it 'Amber' ) and Savills were related companies. Now, when I emailed UC (cc Savills) asking for help regarding the missing energy support, Savills acted like they were non-exist (note ! Savills was super helpful to UC when collecting the money from the last utilities bill). Savills and UC were a perfect combination in testing my patience and stress tolerance. Should I just regard myself as unlucky and let go while all of my friends have already received 400GBP support already by end of March 2023 ?I am keen to see whether Savills will take my feedback seriously and try to help. As a tenant of Sienna House, I had to use UC, not at my choice at all. I hope Savills will provide me with a practical way of contacting someone who can really help (not the residential management team at Sienna House because I have given up on them)

SouthOfEngland · 3 May 2023