Trusted Agent profile · Windsor and Maidenhead
★★★★★
1,951 reviews across 3 platforms
London Road, Sunningdale, SL5 0EP, Windsor and Maidenhead, SL5 0EP
Part of Savills, see every office.
Savills's office in Windsor and Maidenhead, at London Road, is rated 4.2 out of 5 across 1,951 reviews on three platforms, including 154 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills Sunningdale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Windsor and Maidenhead.
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
GoogleSavills and Millie in particular were great help in our move into Sunningdale. Millie provided impartial advice to us including tips to help us achieve our sale to help make our move and has a lot of knowledge of the local area and the property market in general.
Thank you for your kind words Amrinder. I'm delighted that you are pleased with the service and advice Millie was able to give you. With best regards, Simon Ashwell - Head of Region
1/5
TrustpilotAbsolutely awful
Absolutely awful, do not rent with them!!! Their whole process is extremely outdated, slow and very unreasonable. The people who work there (or at least the ones I have encountered) are not doing their job at all, they don't even reply to emails and when you go into an office they say you should email...You are pretty much left on your own and doing everything by yourself, would never ever rent anything through them anymore!
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss it further please do email LCS@savills.com.
1/5
TrustpilotSavills Ireland shameful
Savills Ireland. Utterly disgraceful. Agents never reply email or pick up phone. Reception won't accept you in without appointment and won't give you any appointment. After weeks trying to contact them, and finally a positive agreement, we wasted time in collecting the documents required to only be rejected at the end for no reason. Outrageous.
Hello Igor, we are sorry to hear of your experience and would like to find out more. Please provide detail via email to socialmedia@savills.com so we can investigate.
1/5
TrustpilotPoor property management
Poor property management. I have issues with a new flat and it's been two months and no response. The issues keep increasing despite being a new built and their property management team are non-responsive and inefficient.It has been 7 days since my bathroom is unusable. No one is yet to contact me for repairs and emails to the property manager seems useless.
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.
5/5
TrustpilotOlivia is very helpful and…
Olivia is very helpful and competent,always trying to help and very good at solving problems.
Thank you for your lovely review, Colin. It was a real pleasure to be able to help you.Regards, Olivia
1/5
TrustpilotSavills rented me an apartment that is…
Savills rented me an apartment that is completely unliveable. It has mold everywhere and smells horrible. Savills never inspected the unit to ensure it was fit for habitability. Every room has multiple issues that were never disclosed. These issues make 50 percent of the flat unusable. Of 2.5 bathrooms, 1.5 are not fit for use. The toilets don't flush paper or other things. The mold has caused severe respiratory issues and migraines. I've had to go to A&E with severe asthma attacks. A professional cleaner came in for 5 minutes and started coughing and sneezing and said this was one of the worst places she's ever seen. The appliances don't work. Instead of letting me out of the lease, they insist we should pay their fees. They never even provided an inventory or ensured the flat was cleaned. They did nothing on this property. They don't care about tenants. They care about money. I moved here for a job and I've told my employer to advise against using Savills ever. Please use a different letting agent.
1/5
TrustpilotAVOID THIS COMPANY IF YOU CAN
AVOID THIS COMPANY IF YOU CANOne star because i cant give no stars.Riddled with incompetence and over the top requirements. They cant distinguish between renters and guarantors
Thank you for getting in touch, we would like to hear more about your experience and would be grateful if you could email additional detail to socialmedia@savills.com so we can investigate.
5/5
GoogleSelling a local flat in the area. Very happy with the service received from Millie at the Sunningdale office. Was regularly kept up to date with viewings, receiving prompt feedback.Felt she went the extra mile when there were hurdles to jump. She played a key role in bringing all parties together to achieve a successful completion. Would highly recommend.
Thank you for taking the time to review our service Richard - feedback is always incredibly helpful. I’m delighted you are pleased and that Millie and the team were able to achieve such a successful outcome on your behalf. With best regards, Simon Ashwell - Head of Region
5/5
GoogleI recently move to Sunningdale at short notice and the lettings team could not have been more helpful. Annabel and Mandy acted quickly and efficiently. They looked after me through the whole process, were highly professional, kind and a pleasure to deal with. Thank you Savills Sunningdale!
Thank you for taking the time to leave a kind review for our Sunningdale team. Wishing you all the best in your new home. Best Wishes - Laura Lane, Lettings Director
1/5
TrustpilotVery disappointing experience with an…
Very disappointing experience with an agent at Savills.
5/5
TrustpilotWe rented our flat in Twickenham and…
We rented our flat in Twickenham and decided to use Savills. Our agent was Sophie Candlin, she found us a tenant super quick and got us £200 a month more than the last let. Even the old tenants said how good she was on the site visit. Very slick operation with terrific service. We will be staying with Savills for sure.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie
5/5
TrustpilotFive stars
Savills have been looking after my property for years and I have always found them to be very helpful and efficient anytime there are any issues.
Thank you for taking the time to review our service, Francesca - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
5/5
TrustpilotProfessional support from start to finish
I accepted an offer on my house which fell through at the last minute. I was devastated but my Savills agent stepped in and took a very positive view of the matter. Within ten days they had found another buyer. This was a client who’s house they had sold. The agents know their clients and they do their homework. I felt supported the whole way through by their professional approach.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotI dealt with Millie at Savills…
I dealt with Millie at Savills Sunningdale brach. Attentive, thorough, professional and had answers for all questions. Would happily recommend
It was a pleasure to work with you, David. Thanks for the review!Regards,Millie
5/5
TrustpilotMillie Willsmer is amazing
Millie Willsmer of Sevills in Sunningdale made our experience exceptional, she gave a service over and above and really gave us 100% confidence throughout the whole process, keeping us updated and alwaysbeing so pleasant.
5/5
GoogleI contacted an agency to find an apartment for my family. I am very pleased with the service, I worked with several agents and they were all very nice and friendly. Lauren Fell helped us find a wonderful apartment, for which I am very grateful. I liked the excellent service and sensitive attitude to my wishes in the search. I recommend Savills agency to those who are looking for a home.
Thank you very much for your kind feedback. I'm glad to hear that your experience with our Sunningdale office was so positive. Best wishes, Laura Lane - Leasing Director
1/5
TrustpilotBuilding Management Is a Joke
Building Management Is a Joke - All the apartment lifts are out of service since 7 days due to fault of Savills. Savills manages our apartment and have not renewed Insurance Certificate of the lifts as per the lawThis is a 8 floor Building in Hayes (Machine Works House)Both property manager and property director are clueless, and cannot provide a timeline
We are very sorry to hear about this, and want to reassure you we are looking into the issue as a matter of priority. In the meantime, if you'd like to receive direct updates about the progress of this please email your details to socialmedia@savills.com so we can keep you informed.
5/5
TrustpilotLouise Kerr highly recommended
Louise has been patient, knowledgable and informative when showing us round too many houses to mention. She is a fabulous agent for buyers to work with.
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
1/5
TrustpilotCharged twice at Intu for parking
Charged twice at Intu for parking. Had to pay again as one machine must have been faulty and the barriers would not raise for my car. Paid again and was allowed to leave. Ocular proof available.
Thanks for getting in touch, could you please email additional detail including the address of the car park to socialmedia@savills.com so we can investigate.
5/5
TrustpilotSophie was great at helping me secure…
Sophie was great at helping me secure my property and also helping out with all the procedures! Would highly recommend!
Thanks for the review, Fiona. We are so pleased everything worked out for you.
5/5
TrustpilotThe team at Savills in Stamford are 1st…
The team at Savills in Stamford are 1st Class - the whole process in selling our home has been dealt with in the most professional and proactive way. The calm and courteous manner that Victoria and James both have is the perfect antidote to the stress of selling your property. I cannot recommend them more highly! Peter & Sarah, Rutland.
Thank you for taking the time to review our service - feedback is always incredibly helpful. And we are delighted that we met your expectations. Regards,James, Victoria and the Stamford team
5/5
TrustpilotGreat team.
We were selling my fathers house. It was a large but quirky property. Everyone at Savills understood us and the house from the start. The sale was very well handled and when our agreed offer fell through in rather bizarre circumstances outwith anyone’s control, the calm and helpful manner that Ruaraidh and Sandra reengaged interested parties and swiftly concluded the sale a second time was first class.
The team here in Brechin all much enjoyed working with the family and were delighted at the outcome and very pleased to have been involved.Kind regardsRuaraidh and the Savills team
5/5
TrustpilotEllis was totally fantastic and…
Ellis was totally fantastic and supportive.She made the whole process so much easier for us.Thank you
Thank you for your kind words! I am pleased I was able to help you throughout the process and I hope to work with you again in future.Regards,Ellis
5/5
TrustpilotTami Falzon is fast, friendly, and helpful
Tami is always really fast, friendly, and helpful in our exchanges. Their support has far surpassed what we have experienced with other large property management companies.
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Tell us what you need and we'll put you in touch. Savills Sunningdale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Windsor and Maidenhead.
