5/5
TrustpilotFlat Management
Anca Ciobanu does and excellent in managing my flat letting on behalf of Hamptons. She is always very responsive, reliable and provides options for maintenance costs. I am very happy with her work.
Trusted Agent profile · Windsor and Maidenhead
Hamptons Windsor Sales reviews in Windsor and Maidenhead
★★★★★
1,571 reviews across 2 platforms
52 High Street, Windsor, SL4 1LS, Windsor and Maidenhead, SL4 1LS
Part of Hamptons, see every office.
Hamptons's office in Windsor and Maidenhead, at 52 High Street, is rated 4.3 out of 5 across 1,571 reviews on two platforms, including 138 Google reviews rated 4.3.
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Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHamptons and my property manager
Hamptons and my property manager, Amy Goldstein, are both terrific. They are responsive, use excellent repair groups and are a pleasure to work with. I feel we are lucky to have them as our property managers.
Agent replied · 26 October 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear Amy has been a pleasure to deal with, thank you again.
4/5
TrustpilotHamptons have been in charge of renting…
Hamptons have been in charge of renting our property in Taplow for the past 3 years. In general the service has been good particularly from Judy in the Maidenhead office. However she has sometimes been let down by the performance of Hamptons accounts department who have not always measured up when using their third party payment service.
5/5
TrustpilotWe have rented through Hamptons many times.
We have rented through Hamptons many times over the years whilst in between selling and buying our next property. They have always been very professional. We are renting now and Jocelyn, our property manager, has always been proactive, helpful and friendly. She keeps us informed when things need sorting out.
5/5
TrustpilotThanks Melanie for always responding…
Thanks Melanie for always responding to my enquiries so quickly and efficiently.
1/5
TrustpilotThe absolute worst housing management…
The absolute worst housing management and agency. Over the years we (the tenants) have been spoken to with disrespect and when requested any improvements/issues, responses took weeks. Utterly incompetent.
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotAs a long term landlord......
Hamptons have managed our home for 5 years. They handle all the issues, large and small. What I particularly like is that when they make a mistake, they will acknowledge it and work hard to resolve it. They are also very flexible in their approach. That's how to build a long-term relationship. We are all human, but these are decent, reasonable people.
5/5
TrustpilotNick Summerfield Is our new account…
Nick Summerfield Is our new account manager he has made the transition from the previous manager with his professional attitude we look forward to working with him going forwardColeen and Brian ayton
1/5
TrustpilotCannot get hold of them
Cannot get hold of them, they wont return e mails or calls.....will go elsewhere to purchase a new home !! poor sellers must think no one is interested in their homes
Agent replied · 26 October 2024
Thank you for your feedback, we are naturally disappointed to hear to hear this and would welcome the opportunity to address your comments with the team. Please do email customercare@hamptons.co.uk with your full name and the name of the branch you dealt with for us to investigate further.
5/5
TrustpilotThe Dream Team
Hampton’s (Godalming) gave us a consistently high level, professional and wise guidance throughout the long stressful process of parting from our beautiful house of 32 years. Jake Chandler, Jason Harvey and Pippa Kilby, ably supported by Ross Bounds and others were the dream team, always ready to walk the extra mile and sort things out. In short, they were magnificent.
4/5
TrustpilotThanks to Riccardo Sapia at Hamptons…
Thanks to Riccardo Sapia at Hamptons for his sensitive and professional approach when selling our house.
5/5
TrustpilotWe had very good service from Hamptons.
We had very good service from Hamptons.Sophie and Sharon presented our property professionally and efficiently.We were kept informed of progress promptly at all stages.Really good tenants were found for us within five days of launch.The proceeding paperwork went smoothly.We can strongly recommend them to prospective landlords.Jenny Smith and Jill Steeden
4/5
TrustpilotAnca managed our rental property in…
Anca managed our rental property in Clapham. She was very attentive and on top of managing the tenants and related issues / requests in a timely manner. Great job Anca !
5/5
GoogleGreat service from Seb, Lily, David and all the team at Windsor....they worked tirelessly to get things through and were highly professional, whilst always updating us on status - highly recommend them.
Agent replied · 24 October 2024
Thank you for leaving us a review Leigh. It is wonderful to receive such positive feedback about the team and in particular that Seb, Lily and David worked tirelessly to ensure a successful transaction. We take great pride in our people and look forward to sharing your review with the team. Thank you again.
5/5
TrustpilotGood experience in general with…
Good experience in general with Hamptons - I have had the pleasure of corresponding with Anca Ciobanu, who is always prompt and will assist with professionalism any issue you may have
5/5
TrustpilotSamantha Jennings was excellent
Samantha Jennings was excellent. very proactive and helpfulAlways a pleasure to work with
5/5
TrustpilotHamptons quality service
I have had a number of interactions with Hamptons. The main contact point is Lucy Desborough. I found the service to be responsive and efficient. The interactions are friendly and helpful.
5/5
TrustpilotRepairs for Hamptons
We've been contractors helping the Hamptons Property Management Team for years and have always been really impressed with their dedication to their landlords and tenants as well as being a friendly bunch! Becks (Rebecca Hitchman) always puts a smile on my face with her calls and impresses me with her attention to detail.
5/5
TrustpilotProperty Manager for Hamptons
This is a review for the amazing services we have received while dealing with Katie Tucker, our Hamptons Property Manager for a property rented.She is always courteous in her correspondence, relates feedback timeously and follows-up! A pleasure to deal with someone who is that responsive and competent. She is a great asset to the company.
5/5
TrustpilotHamptons Godalming/ Pippa Kilby
We have been looking for a property for many months and special mention goes to Pippa at Hamptons Godalming, who has shown us several properties in the area. She has really stood out with her efficient, personable and caring approach. It has been much appreciated during the challenging time of moving house - thank you!
5/5
TrustpilotFurniture replacement follow-up
During my rental, Hamptons helped follow up my old furniture replacement with my homeowner in a few weeks
5/5
TrustpilotGoing Above and Beyond
During our property search we found Leila Parsa Pour to be extremely professional, polite and very helpful. She went above and beyond to help us with our search, and on some occasions/days arranged a few viewings without hesitation. In other words, she is just a wonderful person to deal with and very kind-hearted individual. Thank you, Leila.
4/5
TrustpilotGood performance
The company was very responsive and attentive throughout the process. The sales progression process once an offer had been accepted was managed particularly well, with appropriate empathy extended to both parties associated with the transaction. Well done!
5/5
TrustpilotGreat experience on renting out our…
Great experience on renting out our flat efficiently and effectively in west hampstead - thanks to the Josh and Danielle!!
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons Windsor Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Windsor and Maidenhead.
