Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleJust had the misfortune of dealing with Angelica in letting she ends call if she doesn’t like what she hears !!!!! Oh it gets better more to come this company think they can act as they want with a persons deposit well let’s go hampton’s….stay away from lettings with this company
Marilyn · 25 October 2022
Agent replied · 24 October 2024
Hi Marilyn, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Windsor sets. Please could you send us an email to OmariQ@hamptons.co.uk, so we can get in contact with you. Thank you.
★★★★★ 1/5
GoogleVery weird agents. They are sending us new homes everyday, and when we ask to view one of them, no answer
Tansu · 10 October 2024
Agent replied · 24 October 2024
Hi Tansu, We apologise for any inconvenience caused. Please send us an e-mail on Customercare@hamptons.co.uk for us to investigate this matter and assist you accordingly.
★★★★★ 5/5
TrustpilotPatryk is extremely attentive and…
Patryk is extremely attentive and helpful and goes the extra mile. Refreshing for this industry!
Peter · 17 April 2024
★★★★★ 5/5
GoogleBrilliant service and great communication. Sebastian Stanford-Smith was superb and very professional. I would highly recommend using Hamptons in Windsor.
Cameron · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We take great pride in offering the very best service and are delighted to recieve such positive feedback about Sebastian, he will be thrilled to read your review! Thank you again.
★★★★★ 5/5
TrustpilotGreat team!
I’ve been renting out my property with Hamptons for the last 6 years. I feel so relaxed that I can leave it all to them and trust them with handling all issues well Iman Bile recently worked on the last tenants checkout and kept me constantly updated with regular emails including pictures. Thank you for your help Best wishes. Debbie
Debbie · 10 June 2024
★★★★★ 5/5
TrustpilotTrustworthy and highly competent.
We live in another country so we are fully reliant on Mandy D-Orta at Hamptons for everything to do with our property. This takes a great deal of trust in the team supporting us and she has been incredibly responsive, competent and she has gone out of her way to support us. Our home is over 100 years old so it takes extra care and they have never let us down. We would recommend their services highly.
Njb · 11 May 2023
★★★★★ 1/5
TrustpilotA company in decline
A company in decline. Once good, now dismal. As a landlord I'm better off with Google than dealing with their property management team. My local lettings team has changed out completely and are now ringing me to ask if they can market a property they have already had on their books for a number of years. Amateur hour.
TT · 12 November 2021
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotExcellent staff
Recently had maintenance issues with our property and got in touch with Hampton as our rental property managers. They were professional and understanding and had the issues resolved in just a few hours. I have been a tenant with other estate agents previously and can guarantee that they would not have been half as good as the staff at Hampton's. Honourable mention should go to Lucy Pickles who did a great job solve our problems and keeping us informed throughout the process.
Henry · 27 January 2023
★★★★★ 5/5
TrustpilotProperty maintenance contractor
Having worked with Estate and Lettings agents around Gloucestershire as a Property Maintenance Company, Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered.
Richard · 20 August 2022
★★★★★ 5/5
TrustpilotReliable and Friendly Service
Recently rented a property via Hamptons in Bath. Everyone has been very friendly and helpful. Melanie kept us well informed on the status of work being carried out at the property and followed up to ensure we were happy.
Luci · 4 April 2022
★★★★★ 5/5
TrustpilotGreat Service
Sana Uddin is a senior property manager with Hamptons in MansellStreet. She does a very professional job managing my property. She responds quickly to emails and is generally very helpful. She understand here job.
David · 2 November 2022
★★★★★ 5/5
TrustpilotProperty Management
Anca Ciobanu has been very efficient and responsive in managing my property.
Catherine · 29 May 2024
★★★★★ 1/5
TrustpilotAvoid Hamptons, Dishonest Deposit Handling by Ashley Ward
I had an extremely unpleasant and frustrating experience with Hamptons, especially dealing with their Deposit Manager, Ashley Ward, after vacating the property at 162 Hook Rise North, Surbiton, KT6 7JU.
Vijay · 24 July 2025
★★★★★ 5/5
TrustpilotBig thanks to team at Hamptons in Godalming
The team at Hamptons in Godalming worked really hard to help me sell my house. No question was too stupid, no job was too small, no buyer was ignored. Jake Chandler helped to understand what I needed to do for a successful sale. Jason Harvey followed through with potential buyers and gave them so much support. Pippa, who did the viewings, and Emma, who managed all the admin, were wonderful. Thank you so much, guys, and I can totally recommend you.
Sherryl · 31 December 2022
★★★★★ 1/5
TrustpilotMy friends lost their deposit of 600…
My friends lost their deposit of 600 pounds through this agency they had the worst experience with this agency please do not go through this agency they are submitted every document to them but they refused to give home at last moment after paying deposit .so please do not go with this agency
BODA · 20 September 2024
★★★★★ 1/5
TrustpilotMy friends lost their deposit of 600…
My friends lost their deposit of 600 pounds through this agency they had the worst experience with this agency please do not go through this agency they are submitted every document to them but they refused to give home at last moment after paying deposit .so please do not go with this agency.
Akhil · 20 September 2024
★★★★★ 5/5
TrustpilotStunning Service at Hamptons
Yes, Hamptons and Mandy Dorta in particular is a fantastic company and the people are so kind working there. I bought my property through them and rented it out through them too because I was so impressed by the team. Nowadays service is something that seems to have gone out the window but not with Hamptons. I could not recommend them more highly.
Salia · 21 March 2024
★★★★★ 5/5
TrustpilotI recently had an issue with tenants in…
I recently had an issue with tenants in my rented apartment Lois Hickey felt with the issue swiftly and professionally I was 100% satisfied with the outcome
Customer · 20 August 2025
★★★★★ 5/5
TrustpilotJocelyn Williams at Hamptons Hove has…
Jocelyn Williams at Hamptons Hove has been excellent in serving all our needs for property management of our Brighton Flat and would as a result highly recommend her and Hamptons.
Barry · 28 February 2023
★★★★★ 1/5
TrustpilotHorrible service
I was a tenant for one of the properties that they manage. During my tenancy, I had so many issues with them ; not responded emails, no proper inspection, no proper cleaning, keeping deposit payments not secured until they get warned, house issues not taken care of.... They literally do not care about how do they serve to their clients.
S · 2 April 2021
Agent replied · 26 October 2024
Thank you for your review. We are disappointed to hear your feedback, particularly as we take our management responsibilities very seriously and always aim to deliver the very best service. We would like to look into your experience further and invite you to contact customercare@hamptons.co.uk with your full name and details who can then look into this further.
★★★★★ 5/5
TrustpilotOur best experience renting so far
We have been renting with Hamptons for nearly 2 years , me and my partner have been renting privately for over 10 years together and so far I would happily say that renting through Hamptons has been our best experience renting . We are good tenants and take pride in any place we have lived in , we feel Hamptons really value us and take us seriously, which in the past other agencies have not . They are very efficient and very good at getting repair or issues fixed quickly , our most recent issue was with our boiler , the issue happened late in the evening , and although we couldn’t get an emergency plumber out , David our property manager got someone out and fixed the issue first thing the next morning . Things like this can cause a lot of anxiety for people , so it’s great to know that they move so quickly.
Jack · 20 December 2022
★★★★★ 5/5
TrustpilotMax Barnes
Hampton’s real estate representative in Oxfordshire, Max Barnes, has always been easy to reach, clear in his communication and effective. I am very happy with the service provided and highly recommend Hampton’s.
Lamprini · 20 December 2022
★★★★★ 3/5
TrustpilotGenerally a good service.
Whenever I’ve had an issue it has been reviewed and generally the problem has been rectified. The app does appear to be temperamental at times making it impossible to log an issue, but this soon rectified itself. On occasion, when the problem has been with the company who manage the building, I’ve been directed to inform them myself. I do not see this as my job as Hamptons are being paid to manage my property and should deal with all my queries. It is not my fault there are 2 companies involved.
John · 20 December 2022
★★★★★ 5/5
TrustpilotMy Hamptons property manager
My Hamptons property manager - Shahena Ali - is always accessible and extremely professional in her communication. Moreover, she perseveres to find a solution in case a problem comes up or at a minimum always ensures that I'm always updated on critical matters while patiently working with my tenants, outside contractors or her internal colleagues to address the matter on hand.
Ramzi · 26 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
