Hamptons Windsor Sales reviews in Windsor and Maidenhead

★★★★★ 1/5

Trustpilot

Offer accepted, paid deposit, then chose a higher offer on day of contract signing

We placed an offer for a property, which was accepted by the landlord and a holding deposit was paid.

James · 16 March 2026

★★★★★ 5/5

Trustpilot

Charlie Fleetwood great!

My property manager Charlie Fleetwood is very supportive. She consistently demonstrated a high level of professionalism, efficiency, and dedication in addressing any concerns or issues that arise. Whenever I have reached out for assistance, she has been incredibly quick to respond and has always gone above and beyond to ensure that everything is promptly resolved to my satisfaction. Thank you!

Jiayin · 25 April 2024

★★★★★ 5/5

Google

We’ve just bought our new home through Hamptons and couldn’t be happier with the service. Karl, who handled the sale, was absolutely brilliant from start to finish, attentive, professional, and always quick to respond. He made the whole process feel smooth and stress-free. Highly recommend!

James · 25 July 2025

★★★★★ 5/5

Trustpilot

Review

Danish Ashraf is a great property manager, quick to respond to queries and to solve any issues/problems that may arise

Anda · 13 October 2025

★★★★★ 5/5

Trustpilot

We were delighted with Hamptons.

We were delighted with Hamptons. Meeting all the key personnel in the Stratford upon Avon office gave us the confirmation and confidence that we had selected the right agency for us and our property.Both Owen and Jacob then came to our home to learn and appreciate the key selling benefits of our home as well as understanding why we wanted to sell. The selling process was explained to us and all literature approved...The house was put on the market on the Monday. Blocked viewings were organised for the Thursday and Saturday.Offers came in on the following Monday and we went to sealed and final bids on the Wednesday. All was done and dusted in 10 days!We accepted one of the three offers on the table; all three were well over the "offers over" price and we were delighted with the final selling price and the speed of the sale.Owen, who managed our sales process and negotiations, was always available, reassuring and communicative.When Owen replies immediately to your WhatsApp message at 10.00pm at night, you know he's on the case and has your best interests at heart.All in all, a positive, pro-active and pleasant experience. Thank you Hamptons.

John · 26 October 2022

★★★★★ 1/5

Google

Dealing with Hamptons was one of the worst experiences I have gone through renting a property. Their email system did not work at one point, 3 times I sent my tax returns and then they wanted them a 4th time. The vetting procedure is awful , having connected my bank to their system to check income, it was unable to obtain the info so I was requested to send statements. Sent Accountants details to then be asked for them again. Was assured several times over probably around 15 phone calls (most from them) and over a dozen emails in a week it was nothing to worry about. Eventually after they asked I prove I had at least £79k of savings and make 12 months worth of payments in a 4 month period I called it a day. To add insult to injury, their BACs system takes 5 working days to return money, not sure where they bank but most genuine institutions have the money in your account within minutes of making payment. Vetting is understandable, however I’m sure it was only a matter of days before they requested a copy of my health report from my doctor or blood type.

Jazz · 25 October 2022

★★★★★ 5/5

Trustpilot

We were highly satisfied with Hamptons

We were highly satisfied with Hamptons from start to finish . Agents were at the end of the phone whenever we called - we were never kept waiting . One of the most impressive details for me was the initiative of the agent to cAll us after a buyer pulled out not just with the bad news but with 5 viewing appointments the following week. Communication was excellent - our agent Jacob was approachable and friendly and made the whole process easy

Maureen · 21 October 2022

★★★★★ 5/5

Trustpilot

as superb as Patryk, UK will become megapower

In 2024 Feb we are given another Property Manager named Patryk Lehmann. Patryk is very organised amid handling 90 properties. Patryk is very organised, detail-minded, prompt and just to landlords. Patryk shows cares and justice in analysing. If 50% of UK citizens can be as superb as Patryk, UK will become megapower for centuries to come. congratulations to Hamptons and us.

Amy · 7 March 2024

★★★★★ 5/5

Trustpilot

Nicole Mapura extremely helpful…

Nicole Mapura extremely helpful customer service executive . Nicole has been extremely helpful and has redeemed my faith within this Company. Sometimes its a few words  that can reassure you all will be ok, "don't worry, "    someone that genuinely cares   for the clients  makes a big difference.  Nicole has been extremely helpful and I called her this morning to Thank her for she never realised how stressed I have been and I appreciate her swift and corrective action in ensuring I was dealt with through the correct departments . May situation is being dealt with by the appropriate contacts. Effective training makes a huge difference Nicole is always professional,  polite and reassuring , never does she sound fed up and on every occasion she has been able to connect me to the right person,   she a great ambassador for Hamptons. Thank you  please promote this beautiful caring individual.

Amari · 14 September 2022

★★★★★ 1/5

Trustpilot

Worst ever left us with no hot water…

Worst ever left us with no hot water and heating for over two weeks all they care about is taking your money once I get you in the property you’re no longer a problem and when you tell them it’s their problem they say it’s between me and Landlord were state agents ever do not rent from them this was the caterham Branch

Barry · 12 April 2019

★★★★★ 5/5

Trustpilot

Stratford-upon-Avon Branch - Excellent Experience

Used the Stratford-upon-Avon branch for both our sale and purchase, and received a fantastic service throughout the process. Paul was invaluable in securing a deal that worked for all parties, despite the hiccup of the collapse of our first sale, and Jacob worked tirelessly prodding and pushing the transactions over the finish line. I would have no hesitation in recommending them.

Justin · 14 February 2020

★★★★★ 5/5

Trustpilot

Gas Engineer Review

I have worked for numerous Estate and Lettings agents as a Gas engineer over a 15 year career. Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered in 15 years. Information is always readily available, they are understanding of all trade related issues and understand the regulations that need to be complied with completely. All of my staff thoroughly enjoy undertaking Hamptons work and this is due to the guys in the property management team.

Lewis · 19 August 2022

★★★★★ 4/5

Trustpilot

Smooth check out

I was associated with Hamptons for more than a year for my previous tenancy. In this period I needed help quite some time, and I must say Hamptons were very professional. Special mention to Gemma Ward, who was managing this property. She was prompt in sending supports whenever issues were highlighted and tried to make my stay comfortable. Even the check out was smooth and tenant friendly. I stayed for more than a year but as there were no break clauses mentioned in the contract, I had to pay 8% of the total rent remaining, which I found a little too much. Even after repeated requests and also upon getting the new tenant very easily they couldn't let go of that. That was quite harsh, as they were receiving the same charge from two tenants for the same time period. But otherwise it was a smooth stay and very well managed.

Sarbartha · 11 August 2022

★★★★★ 2/5

Trustpilot

Rented for 18 months from Hamptons

Rented for 18 months from Hamptons, they were rarely involved but upon checkout suggested several times I use their £300 cleaning service which I refused.(as if their cleaners are the only ones who can clean...and a 1 bed flat too!)

Dan · 21 May 2026

★★★★★ 5/5

Trustpilot

Property letting in Fulham

I have let my property in Fulham through Hamptons for four years. They have also managed the let. The process has been very easy and they have always been on top of the required paperwork etc. Shardai has been the property manager for the last year or so, and has always been very prompt, professional and friendly.

R · 2 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from Stratford upon Avon

I cannot recommend Jacob at Stratford upon Avon enough. On our first viewing our house sold. Having completed his due diligence, we received full confirmation of our buyers details. He kept us informed throughout the process. He worked outside of 'normal' office hours, to keep us up to date of any developments. A massive thank you!

Sarah · 27 April 2021

★★★★★ 5/5

Trustpilot

Great Property Manager

My daughter has let her property through Hamptons for the last 8 years. Mandy D’Orta has been managing it for the last 6 months and is by far the best Property Manager we have had. She has been extremely kind, helpful and efficient. She is always friendly and responds very quickly to any requests.

Customer · 25 June 2024

★★★★★ 5/5

Trustpilot

Honest appraisal, dedicated staff

Honest appraisal, professional Company, who take care of everything. Keeping you informed every step of the way. Personal service by dedicated staff members, who you can speak to on a regular basis without feeling you being a pest Thank you Christian Sevenoaks office for all your help snd support, much appreciated, and to Linda and the rest of the team grateful thanks for assistance re the sale of our home.

Jim · 13 June 2023

★★★★★ 5/5

Trustpilot

Effective, informed and professional

We bought and sold through Hamptons, Farnham. Although it is never an easy experience, we have nothing but praise for the help and service from Hamptons. We were disappointed previously with other estate agents but this was smooth, informed and professional throughout. They were able to draw in potential purchasers from a wide area. The person who oversaw our journey was Riccardo, who kept us up to date, with the purchase and sale, and the rest of the chain. We recommend Hamptons, especially Riccardo.

David · 22 May 2022

★★★★★ 5/5

Trustpilot

Great service from the Hamptons Bath team

Very responsive and proactive to all property and tenant issues. Very good service from the team and much better than other agents / managers that I have used. I would recommend the team (in particular Melanie Hudson who is our key point of contact) to all those in need of property agency / management services.

John · 11 May 2024

★★★★★ 5/5

Trustpilot

Fantastic property manager

April Keane was our recent property manager at Hamptons. She was wonderful, meeting us in person to discuss our concerns and skilfully negotiated with the owners to resolve some outstanding matters to everyone’s satisfaction. I was really surprised with this and very happy with her dedication and support.

Nadia · 9 September 2024

★★★★★ 5/5

Trustpilot

Feedback for Max Barnes

There was an issue with the hot water immersion heater. I emailed Max Barnes at Hamptoms. He responded very quickly, organised for a plumber to come to the flat almost immediately to have the issue checked out. He made sure to follow up with the plumber the same day, and when he found out that it was an electrical issue - organized with the electrician to come and have this fixed in few days. He made sure to get information about mine and the landlord's availability, to organise this. Very grateful to Max - for getting this sorted so expediently for me.

Priyadarshini · 12 May 2022

★★★★★ 5/5

Google

We had a fabulous experience working with Hamptons Windsor to sell our property. Jan & George and Jackie did a wonderful job of marketing the property then negotiating and progressing the sale. It was not without it's challenges, as is often the case with these things, but they remained proactive, solutions focused and communicative throughout. Thanks to you all.

Simon · 23 November 2024

★★★★★ 5/5

Trustpilot

A first class dedicated team

We experienced exceptional hard work and dedication from the Hamptons team during the sale of our family home. There were regular informative updates and nothing was a problem for Tamsin or any of her very professional staff. We would certainly use again and thoroughly recommend Hamptons to anyone looking to sell or purchase any kind of property.

Jez · 12 March 2024