5/5
Kieren was brilliant
Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
Trusted Agent profile · Windsor and Maidenhead
★★★★★
147 reviews across 1 platform
15 High Street, Windsor, SL4 1LD, Windsor and Maidenhead, SL4 1LD
Chancellors's office in Windsor and Maidenhead, at 15 High Street, is rated 4.6 out of 5 across 147 reviews on 1 platform.
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
Kieren was brilliant
Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
5/5
Speedy, courteous and knowledgeable
The staff at Chancellors were very well informed and helpful. We were able to complete our house sale very quickly and the team were excellent at communicating with us every step of the way - we would thoroughly recommend Chancellors!
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Ayesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
Great customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
5/5
Great and reliable company
Great and reliable company. Isabelle is helpful and provides great communication for landlords
5/5
We were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
4/5
It’s been three years with…
It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.
Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
1/5
Rubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
Will Voyce - nice guy
I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
Exceptional property manager
Chancellors have been average in the dealings we've had, but the one person that has been exceptional, is Shana Tolsma, who is the senior property manager, who has looked after any issues with our property whilst we have been letting. She has always been very attentive and prompt in responding to issues and always with a positive attitude.
5/5
My Experience was an awesome one
My Experience was an awesome one, Many thanks to Ben and Mya for their help .Both were not tired of my calls .
5/5
Where business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
Georgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
5/5
Jessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
1/5
Landlords should AVOID!!!
Chancellors are simply inept at managing properties. Staff are incapable of maintaining a property left with them and have cost us thousands as a result of their negligence. They are a tenant's dream, but landlords, please avoid.
Thank you for bringing this to our attention, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
5/5
I appreciate all the help and support provided
I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.
5/5
New Tenancy
Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Very impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
2/5
We have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
5/5
For many years I have always received…
For many years I have always received excellent service from the teams at Chancellors
We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!
1/5
Really poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
I was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
5/5
Great service
A great service being provided by Rosie, nothing too much trouble!
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
1/5
The agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Windsor and Maidenhead office has 147 reviews across 1 platform: 147 on Trustpilot (across the whole business).
Chancellors Windsor is rated 4.6 out of 5 across all 147 reviews.
Chancellors Windsor, 15 High Street, Windsor, SL4 1LD, Windsor and Maidenhead, SL4 1LD.