Trusted Agent profile · Windsor and Maidenhead

Chancellors Sunningdale reviews in Windsor and Maidenhead

4.4

★★★★★ Great

821 reviews across 3 platforms

London Road, Sunningdale, Ascot, SL5 0DP, Windsor and Maidenhead, SL5 0DP

Part of Chancellors, see every office.

Chancellors's office in Windsor and Maidenhead, at London Road, is rated 4.4 out of 5 across 821 reviews on three platforms, including 65 Google reviews rated 4.6.

Google logo

4.6 / 5

65

Reviews on Google

This office

Facebook logo

4.3 / 5

549

Reviews on Facebook

Business-wide

Trustpilot logo

207

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Facebook

I worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!

Duta · 6 December 2017

5/5

Facebook

I would like to take the time to say thank you to Virginia Ayres who helped in the purchase of my property ... Her professionalism and communication was a reassurance in such a stressful time.... Thank you

Craig · 13 July 2016

1/5

Facebook

Totally frustrated with the lack of communication from personnel within this company. We have lost one house we intended to purchase and are now in danger of losing a second! Poor is not the right word!!!

Richard · 8 November 2017

5/5

Facebook

I would like to thank the reading branch for helping my friend find a property within the area. Special mention to Lauren moorcroft and Jemma stone house for making it run smoothly . 5 star �

Chris · 9 December 2016

5/5

Facebook

We recently bought a property with Daniel Johns help. A wonderful and delightful experience, especially as Daniel was available to answer all our questions and allow multiple viewings. Would definitely recommend Chancellors for buying and selling.

Ravi · 20 October 2016

1/5

Facebook

Under no circumstance rent or sell with this terrible unscrupulous company. They are about nothing but making a quick pound and they’re pure gorilla sales techniques are frankly scary

Ben · 28 February 2023

Agent replied · 22 February 2025

Hi Ben, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and the hope is that we can resolve your concerns. You will be contacted soon. Please email directors@chancellors.co.uk with your email or phone number so we can provide further assistance if needed. Many thanks.

1/5

Facebook

Absolutely horrendous. If you're ok with breach of data protection and disclosure of your personal finances to your ex-husband, hey, go with Chancellors. They are SO inept, unbelievably arrogant, inordinately incompetent and even with numerous court demands, they refused to engage. At your peril.

Optimo · 21 September 2020

Agent replied · 22 February 2025

Hi Optimo, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

I would definitely recommend Chancellors Estate Agents! I would especially like to say a big thank you to Harry Price at the Aylesbury branch who has been so helpful and pleasant to speak with.

Suzie · 1 November 2016

5/5

Trustpilot

I always deal with Ms Georgie Jenner on…

I always deal with Ms Georgie Jenner on our rental property.

Moises · 21 July 2025

5/5

Google

Tabrez was excellent to work with in both finding, signing and settling in new tenants. He constantly kept us up to date and was always responsive and helpful when we had questions.

Fil · 25 October 2018

5/5

Facebook

Emma Keeley has been extremely efficient in resolving a minor issue. Her problem solving skills are excellent and she is always courteous, logical and efficient. A super asset to Chancellors. Well done Emma

Sue · 25 November 2016

5/5

Google

Great service, attention to detail and reliable contact and follow up. Could not be happier with Kate's service.

Mark · 24 October 2023

Agent replied · 23 October 2024

Thank you Mark, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Can't thank Neil Ballard enough for his hard work and commitment to excellent customer service from looking at houses to exchanging contracts. If we ever move again we will be working with Neil.

Kayli · 1 November 2016

5/5

Google

Both the sales and rental departments at Chancellors provide a first class service. Updates on viewings are consistently given within 24 hrs of each visit, general updates on the marketing of the property are issued every week, the personal service is outstanding - if the person you call is not in the office they always call you back. The professionalism of every member of staff makes dealing with Chancellors a pleasure. I would not hesitate to recommend this agent.

Sarah · 25 October 2018

5/5

Facebook

I would like to thank Liz Way for her prompt and professional manner in which she dealt with my rental. A problem occurred and it was dealt with immediately. So thank you Liz.

Andrew · 2 August 2016

1/5

Facebook

Absolute shambles. I wish I could take the stars away. They do nothing apart from robbing people without giving the service. Started with Daniel from the Sunbury office who promised us of great customer service and communication. Daniel along with his team at sunbury hardly communicated and their specialist team had no clue when they spoke to me over the phone. A sale that would normally take couple of months took over five months to complete. When I layed the frustation out to the senior directors they first asked me to pay their fees. Once I paid the fees they just told me to that there is nothing they can do. Plz plz plz do not deal with this company. You will regret your decision for ever

Samir · 28 September 2017

5/5

Facebook

We have had the pleasure of dealing with Jayne Morris originally from the Kington branch, who helped us almost 2 years ago with our rental search. She had ideas and inspirations for us, before we even moved in. Nothing was a problem and she would always plan to see us, for viewings, when convenient with myself and my partner. Since we have lived here, Jayne has always gone above and beyond with helping us and sorting any problems out, highly recommended.

Tessa · 26 September 2017

5/5

Facebook

Thanks to Paige Cox for looking after my property for another year. Sorted out lots of problems for me over the year and made it seem much smoother than previous years. Thanks!

Bob · 15 September 2017

5/5

Facebook

I was delighted with the excellent service I received from Declan Hartigan at Chancellors. I called one morning on the off chance there were any vacant properties to view that afternoon and he arranged a viewing within a couple hours. I loved the property and was able to make an application in minutes. The entire process has been smooth as Declan has kept me well-informed and immediately answered any queries I've had. Also, the entire process was completed within a week! The help and efficiency I have received from Chancellors has taken the stress away from moving house!

Paige · 8 August 2017

1/5

Facebook

Please please every DO NOT USE chancellors,I used the slough branch for the sale of my house which has still not sold even after dropping the price nearly £50,000 and have had to withdraw in the sale as I have lost over £8000 on paying the mortage of a house that has been empty from my own pocket...i have told George that came to do the valuation on my house that I needed quick sale.He told me he could sell it very easily as it had alot to offer as a 3 bed semi and valued at £425000 back in April here we are in July dropping the price nearly £50000 with not a single offer.I am sure they are doing something wrong...are they over pricing or not doing viewing correctly are also very poor at communicating as send alot of emails and have make alot of calls regarding my sale when the eventually get into contect,very little back in return besides reassurance but still no offers.I am sure they get paid to sell my house which they haven't done as if i sell my house now I will be at a loss therefore I have had to withdraw my sale. They also have very high fees compared to other agent.SO PLEASE NOT USE CHANCELLORS WITH THE SALE OF YOUR HOUSE

Aisha · 12 July 2017

1/5

Facebook

Booked a viewing for 6pm on the 2nd May 2017. After waiting for 15 minutes, we decided to give up. No phone call to let us know we wouldn't be met. If we are disappointed, goodness knows how the seller would feel not having people able to view... ***Update*** Just had a phone call to let us know there was someone at the property, waiting. Trying to make out it was us in the wrong. Terrible, terrible customer service. No apology! Absolute waste of time dealing with these agents!

Jon · 2 May 2017

1/5

Facebook

This agencyin headington has been hassling me with calls for 4 months despite asking them on several occassion not to; i have never registered with them and they've obtained my details.I'm not selling a house and don't want to buy one. If i did i woud not go through them. Their tactics are appauling and if they are spending time calling likes of me then you could be wasting your fees. Have passed on complaints to leading authorties now also. Buy from elsewhere.

Clare · 12 April 2017

5/5

Facebook

Great customer service, tips and advice and what's available in the rental market ready for one of my friends to take the next step! Thanks Lauren Moorcroft for all your help !

Mags · 9 December 2016

1/5

Facebook

Property management side of the business is poor in my opinion . Inventory had to be updated and I listed health n safety issues we had . Took from September till now and still not sorted only when I've got very nearly abusive on the phone have things began to move in the form of an email to say the contractor has been given the go ahead . Didn't think much to the tone of the smart arsed lady's attitude, who will remain nameless, the on the other end of the phone either. I think they forget they represent the landlord as well as the tenant

Ross · 4 December 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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