Trusted Agent profile · Winchester
★★★★★
2,042 reviews across 2 platforms
1 Jewry Street, Winchester, SO23 8RZ, SO23 8RZ
Part of Savills, see every office.
Savills's office in Winchester, at 1 Jewry Street, is rated 4.2 out of 5 across 2,042 reviews on two platforms, including 225 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills Winchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winchester.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding Customer Service
Emma Cuckow was outstanding. She understood exactly what we were looking for and was proactive in organising viewings which suited a busy working schedule and one tenant who was in the US and could only view by FaceTime.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Emma
5/5
Trustpilotexcellent service abd highly recommended
I have been dealing with the Savills letting team for quite a few years and they have provided an excellent service .They are always available to take my calls when i want to speak to them and been very helpful to both myself[the landlord] and the tenants.i would not hesitate to recommend them
Thank you for taking the time to review our service, Reddy - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
TrustpilotOur experience with Savills has been…
Our experience with Savills has been wonderful!We were offered a lovely home. I would like to express special thanks to Kristina, who treated our family with great attention and professionalism.It's nice to deal with professionals! Thank you
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
1/5
TrustpilotI booked a holiday let with a Savilles…
I booked a holiday let with a Savilles associate company and only did so as the Savilles logo on their website gave me confidence to book. However, the company is untrustworthy and wrongly take money from you. The company is morzine-immo.com and if you search their Google reviews (they don’t have any Trustpilot) you will see people referring to them as scammers etc. Savilles, please disassociate yourselves from unscrupulous companies such as these as they are damaging your good name and reputation.
We are very sorry to hear this, we have passed this onto our legal department for investigation but if you could email us your details and any further information we would appreciate it. Email is socialmedia@savills.com.
5/5
TrustpilotNikita was very helpful throughout the…
Nikita was very helpful throughout the process and responded to all of our many questions in a very timely manner! We had a great experience with Savills!
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Nikita
5/5
TrustpilotDaniel was a consummate professional…
Daniel was a consummate professional and made the often mixed experience of estate agency anything but. He was fair, caring and rationale with seller and buyer and could not be faulted at all.
Thank you for the review! I am so glad I was able to help and I really appreciate you taking the time to leave feedback.Regards,Daniel
1/5
TrustpilotThis is the worst letting agent ever
This is the worst letting agent ever. I had terrible experience dealing with Savills Calvary in Aborfield Green. They do not give any attention to the clients. Ariana not even replied for any of my voice mail messages and just sent laconic email messages. They are not interested on helping or pleasing their clients. They are a horrible agent. I recommend to do not use them for anything. They are not supportive, they are dishonest and scammers. Terrible!!!!
We take feedback seriously and would like to know more about your experience. If you'd like, please email socialmedia@savills.com with further information so we can investigate.
5/5
GoogleThank you Steven, Haley, John and the rest of your team for delivering a great service and a fantastic outcome for us. The property was always going to draw opinions so was never going to be straightforward to bring to market. So when you combine, all your hard work, persistence, genuine teamwork and great communication, great results do happen!
5/5
TrustpilotThorough & Professional
Being new to renting my property I wanted to use a firm with a strong reputation and an excellent network. Yes, fees for full management might be a little more than some of the others that "say" they offer a full service; but I can safely say you get what you pay for. Highly professional from start to finish and attention to detail was excellent. I feel like they treat both Tenant and Landlord with equal respect and that is important to me so I would recommend the team I dealt with at Savills without reservation.
Thank you for your kind feedback. We are thrilled to have been able to assist and we know that moving can be a very stressful time. Please don't hesitate to get in touch with any further queries.Regards,The Savills Team
5/5
TrustpilotClaire was great
Claire was great - after a difficult process initially, she pushed through the sale quickly, efficiently, and was great to work with.
Thank you for your lovely review, Pippa. It was a real pleasure to be able to help you.Regards,Claire
5/5
TrustpilotThe Ethos of Savills
The ethos of Savills, and thus its dedicated Staff, places ‘property interest’ at a different level to other competitors. From the start of our engagement with Savills, initially with Ms Amy Hart and then followed through expertly by Ms Sarah-Jane Bingham-Chick, there has been an understanding which has prevailed way above the ‘property transactional’ process to one of ethics and empathy, in appreciating the atmospherics of a recent family bereavement, and the inevitable ‘passing on’ of a treasured family home.
Thank you for taking the time to leave such a kind review. We are glad to have been able to help you during this difficult time. We hope to work with you again in the future.Regards,Amy and Sarah-Jane
1/5
TrustpilotThis review relates to Savills' affiliate Dream Estates Croatia
This review relates to Savills' affiliate Dream Estates in Croatia. I am not quite sure why Savills chose this particular agent to represent them and allowed them to use their logo. The difference in customer service and approach is massive. Dream Estates bring this company into disrepute. I contacted them for evaluation however it took months to get a response, they provided partial information about their evaluation process, causing unnecessary delays. Savills, if you are reading this, I suggest you to find another professional agent in Croatia to affiliate with or invest some time to offer Dream Estates basic customer service training.
5/5
TrustpilotGreat experience!
We recently bought a house listed with Savills and their team has been super helpful and supportive in the process.Special thanks to Natalie from the Loughton office!
Thank you so much for your review, it is much appreciated. We wish you all the best in your new home!Regards,Natalie & Savills Loughton
5/5
TrustpilotFirst time using Savills
I used Savills for the first time on the 22/02/2022. I have not had the best of luck with estate agents at and unfortunately Savills comes with the reputation of being quite pretentious, however I could not speak more highly of my experience. I was met in the pouring rain by Mark Fell from the Waterloo office and he automatically greeted me with a smile and apologised for having me wait in the rain despite him not being late I was just super early! He was super professional, kind, thoughtful and considerate. He showed me 2 properties and was very transparent about both. He continuously answered all of the questions that I had and followed up our viewing with the promised paperwork. I would definitely use Savills again based on my recent experience and I would hope that all lettings negotiators have his knowledge, expertise and impeccable customer service! He has raised the bar very high!
I appreciate your kind words and I am so happy to have been able to assist. Please feel free to reach out again if there is anything else you need.Regards,Mark
5/5
TrustpilotI will always recommend Savills
I will always recommend the services at Savills Tunbridgewells for anyone buying or selling. They have supported me all the way during both of my house sales. One being a garden land plot the other my cottage. The Team that stood out for me was firstly Becky for her constant support and understanding. Ruth for her skills in showing perspective buyers our sales and for relaying the viewings back to me.I would definitely be happy to work with Savills again in the near future.Best regards Matthew Cross
Thank you for taking the time to leave a review. We appreciate your kind words and are so glad we were able to help you with your recent sales. We hope to work with you again in the future!Regards,Becky, Ruth and the Tunbridge Wells Team
1/5
TrustpilotThey ran away with my weeks holding deposit and gave the flat to someone else
I thought Savills was meant to be a reputable company but are actually very shady. I paid in a weeks rent as a holding deposit in December. They reassured me everything was ready for the move-in date, but on the very day of the move-in called to say that references had not been completed by the referencing company and that the only way is to pay a year of rent upfront, which I refused (this was never discussed previously). Even though the payment site states clearly that the holding deposit will be refunded unless the tenant pulls out of the offer, or should they provide inaccurate details, they have still not returned the deposit and are not responding to emails.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
1/5
TrustpilotI would like to warn first-time buyers…
I would like to warn first-time buyers at Saville online auction: please don't make the mistake of thinking it's easy to buy a house at an auction with a bridge loan.My daughter bought her first property at a Saville auction without having a lawyer read the auction fine print. She had to pay £10,000 for the seller's legal fees, which was included in the contract. Additionally, she could not get access to do a survey report to submit to the lender, resulting in missing the deadline by one day. This led to a £1,000 fine for late payment, on top of her solicitor fees and stamp duty. Furthermore, the property is not on the land register. Be careful, it can be very costly.
1/5
TrustpilotAbsolutely shocking absence of service
Absolutely shocking absence of service. We purchased a property through auction from Savills and since completion have been calling and leaving messages so we can get the keys. Got an email today saying they will send the keys ‘ when they get a chance’. Expect better from Savills. .
Hi Fiona, we are speaking to the Auctions team; could we request you email the buyer details and your contact information to socialmedia@savills.com so we can resolve as a matter of priority please?
5/5
TrustpilotAmy was friendly and professional…
Amy was friendly and professional throughout and we achieved very nearly the asking price inside two weeks. Completion then followed in two months which is very good. Fully recommend.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
TrustpilotZach Madison - Great Agent
I have worked with Zach Madison on a number of transactions. Zach was a pleasure to deal with and extremely helpful in getting sales over the line. I look forward to working with Zach again in the future.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotOutstanding Estate Agent
Savills sold our house in Balham in 2 days and got an offer OVER the asking price. David Stafford is efficient and knowledgeable, I would highly recommend Savills in the Nightingale Triangle to anyone needing to sell their property.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotSavills have been excellent…
Savills have been excellent in finding a new tenant for my flat and the process was smooth and faultless. Thanks to Georgina, Sezen and the lettings team for being so helpful, excellent communication and an all round positive experience.
5/5
TrustpilotListened to my requirements and found me an excellent rental
Joshua listened to me when I described the kind of house I was looking to rent, and came back not long afterwards with a very suitable property. He liaised with the landlord and myself, everything went smoothly, and the adminstrative side of things was handled efficiently by Savills office. I was very pleased with how well things went, as I had been looking for properties to rent for some time before contacting Savills.
Thank you for your lovely review, Margaret. It was a real pleasure being able to help you and hope you enjoy the new home.Regards,Joshua
5/5
TrustpilotExcellent service and experience
Savills has been excellent to deal with from start to finish. Ben Rivett is a great agent and we felt in very experienced and capable hands with him. I wouldn’t hesitate to recommend either Ben or Savills in the future.
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Tell us what you need and we'll put you in touch. Savills Winchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winchester.
