Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHamptons in Amersham are wonderful!
Hamptons in Amersham are wonderful!Melissa, Kraig, Aidan and the rest of the team were all highly professional and more important knowledgeable in guiding me through the process from the first viewing to when i finally moved in many months later.I definitely recommend them.
Louise · 29 February 2020
Agent replied · 24 December 2024
Thank you for leaving us a review, we have no doubt Melissa, Kraig, Aidan and the team will be delighted to receive your feedback, thank you again.
★★★★★ 1/5
TrustpilotAvoid Hamptons if you want your deposit back
Been waiting for over a month to get back my deposit, after renting a property serviced by Hamptons for over 3 years. Very disappointed with the service, avoid !EDIT: another month has passed and I still haven't gotten my deposit. Poor customer service!
Hani · 18 February 2020
Agent replied · 24 December 2024
Thank you for leaving us a review. We can see you have raised this matter with our property management department and customer care team who have responsed accordingly. We trust they have been able to provide further clarity regarding your deposit and reassure you of our best intentions. Thank you again.
★★★★★ 4/5
TrustpilotJennifer Powell (Senior Property…
Jennifer Powell (Senior Property Manager) from Hamptons has been a pleasure to work with. Courtous, timely, and informative replies helped us navigate what is a very difficult and competitive rental market.
Pw · 30 September 2024
★★★★★ 5/5
TrustpilotThank you Sana and Hamptons Team!
I am renting with Hamptons who are also managing the property. Sana Uddin serves as my property manager and she has been extremely professional and organized in addressing all my concerns no matter how small or large and communicating efficiently between the property owner and myself. I am very happy to be working with her and grateful for her assistance.
S · 9 November 2022
★★★★★ 5/5
GoogleThe Hamptons team in Winchester are professional and polite and they know their market well. At the time of selling our property I always felt that I could communicate with them regularly, by email, phone or by dropping into their Winchester HQ for a chat in person.
While the selling process took a while longer than we had hoped, which is often the case in rural areas, they found sound buyers that proceeded to purchase the house.
Hamptons were also marketing the property that we purchased so we could see how they operated on the side side of the ladder. Fortunately they remained professional and allowed us to secure the house of our dreams.
We would use them again and would be more than willing to recommend their services to friends or family.
Hugo · 28 October 2015
★★★★★ 5/5
GoogleWe found Hamptons had an excellent understanding of our preferences regarding the marketing of our property for sale. Immediately we experienced well qualified viewings including frequent second viewings. They kept us regularly updated as to interest levels and key milestones in the sale at all times in a very friendly and professional manner. They communicated well with us and gave us time to discuss any questions or queries we wished to make at the various selling cycle stages. They were very experienced as to what was happening across all the parties involved. The whole team in this office from management through to sales and administration worked as a cohesive team and showed their professionalism at all levels.
We also found Hamptons very honest in their comments and approach and they demonstrated high integrity towards their clients in both the selling and purchasing domains. They are very proud of their brand, awards and reputation and this shows through. We would definitely recommend as a first choice Hamptons Winchester to family and friends and to other potential sellers and puchasers.
Stuart · 28 October 2015
★★★★★ 5/5
TrustpilotHamptons offer tenants great service
Hamptons is our current rental providers. The team were great from our initial search for a property. Our selection and move into our current rental property they manage was smooth, easy and all requests/questions/concerns are always answered very quickly.
Angela · 13 May 2024
★★★★★ 5/5
TrustpilotWe are more than happy with Hamptons…
We are more than happy with Hamptons especially Rebecca!She responds quickly proactive very pleasant and more than helpful!Very happy
Lynn · 7 December 2021
★★★★★ 5/5
TrustpilotDaniel Johnson at Hamptons contacted a…
Daniel Johnson at Hamptons contacted a company to investigate a problem with the washing machine at one of our rented properties. They made their assessment and Daniel advised us to let the repair company carry out repairs to the machine rather than replace it. This was a much cheaper and environmentally sound option.We are very pleased with the outcome.
Andrew · 24 November 2022
★★★★★ 4/5
TrustpilotVery efficient and dependable
I am very pleased with the services provided by my property manager, Patryk Lehmann and Hamptons as a whole. I can communicate with them efficiently as they are quick to response to all my queries . Helpfull and dependable.
Rozita · 1 May 2024
★★★★★ 5/5
TrustpilotJoe has been fantastic throughout our…
Great experience with Hamptons. Joe Sanders has been fantastic throughout our tenancy. He is prompt and organized. Pleasure to deal with.
Dominique · 23 June 2021
★★★★★ 5/5
TrustpilotApril Keane
My communication with April Keane has been superb. She provides an extremely clear and timely response to all requests and concerns.
AP · 23 June 2021
★★★★★ 5/5
TrustpilotDan in Muswell Hill was a fantastic…
Dan in Muswell Hill was a fantastic agent and I can't recommend him enough! Professional, transparent and overall just a great person to work with.
Chris · 3 July 2020
★★★★★ 1/5
Trustpilotcost me at least 3 days for booking a…
cost me at least 3 days for booking a house viewing, when I texted the agent, they never respond unless you make the call. finally, the agent told me that landlord already accepted someone's offer, great!
TIan · 26 August 2021
Agent replied · 24 December 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
GoogleWe were tenants in our previous property for about 5.5 years. Far longer than we have ever contemplated staying in precious properties. The team at Hamptons were always quick to solve problems and ensured we had a constructive dialogue with our landlords. In all the years we have rented, we have never experienced such levels of professionalism and fairness. Would highly recommend them from a tenants perspective.
Knut · 26 October 2021
★★★★★ 5/5
TrustpilotFirst time renting with Hamptons
First time renting with Hamptons and I am really happy with the whole process, everyone has been super kind, friendly and helpful specially Max Barnes who is always ready to help solve any issues promptly. Very impressed so far.
Mr · 23 April 2024
★★★★★ 5/5
TrustpilotExtremely professional and diligent management of our flat.
Our flat is professionally managed by Hamptons with our lead contact being Amy Goldstein who is extremely diligent in addressing issues with the flat. While something many of us take for granted, it is comforting to know when an issue arises it will be efficiently addressed.
Juan · 20 November 2023
★★★★★ 5/5
TrustpilotEfficient positive experience
Very positive experience with the Winchester Hamptons office, especially Sophie Winterson and Sarah Williams. Both super-responsive and made our letting happen in record time.
Marcus · 14 August 2020
★★★★★ 5/5
TrustpilotResponsive and easy to deal with
Responsive and easy to deal with. Rebecca Hitchman was great!
Rachel · 28 November 2022
★★★★★ 5/5
TrustpilotHamptons, Winchester
We have recently purchased and sold a property through Hamptons, Winchester. All of the team were so helpful at an extremely stressful time for us. I must mention Alec Fry, Senior Associate in particular. He was wonderful at advising and guiding us through the whole process. Nothing was too much trouble and his local property knowledge is amazing.I would highly recommend Hamptons.
Mrs · 9 June 2022
★★★★★ 5/5
TrustpilotLucy Property Manager at Hamptons - Fantastic
Lucy at Hamptons is absolutely wonderful, she is prompt and efficient in her response to any issues and queries. Fantastic to have such a responsive and competent property manager. Makes life so much easier when renting. Thank you
Melissa · 26 April 2024
★★★★★ 5/5
TrustpilotHAMPTONS have managed a property i own…
HAMPTONS have managed a property i own for the past 8 years. They have been professionals at every level, finding reliable tenants, protecting me and my tenants interest successfully. I cannot recommend them enough, and, indeed often have.
Ellena · 19 April 2024
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, above and beyond what was necessary to manage the sale of our house (and my gosh what a lot was necessary). I can’t recommend them highly enough, if you have to pay an estate agent fee then you can’t begrudge paying it to Hamptons. Hard working, honest and always there to help smooth things along. Big thumbs up from me.
Customer · 11 May 2022
★★★★★ 4/5
GoogleWe recently bought a house through Hamptons. The purchase was agreed quickly and efficiently and the staff we met were pleasant and straightforward to deal with.
David · 26 October 2022
Agent replied · 25 October 2024
Thank you for your wonderful review David. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
