5/5
TrustpilotQuality Service
Dealt with Rebecca Hitchman at Hamptons for a few of my properties and the service has been amazing. Always prompt response and looking out for the both tenant and landlord.
Trusted Agent profile · Winchester
Hamptons Winchester Sales reviews
★★★★★
1,644 reviews across 2 platforms
51 High Street, Winchester, SO23 9BX, SO23 9BX
Part of Hamptons, see every office.
Hamptons's office in Winchester, at 51 High Street, is rated 4.3 out of 5 across 1,644 reviews on two platforms, including 240 Google reviews rated 4.9.
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Reviews
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotthe Hamptons team has been very helpful…
the Hamptons team has been very helpful to help us settle in to our new rental home. All paperwork was online, keys were handed over with all COVID precautionsOur property Manager Angela Parn has done an excellent job in making a detailed inventory report and helping us set up council tax, utility accountsand is very prompt in answering any questions i have had so far. Thank you and keep up the good work
5/5
TrustpilotFriendly and Reliable
I have found the staff very friendly, professional, helpful and kind. My experience through the many years I have been using their services, very pleasant and hassle-free. I wholeheartedly recommend them to anyone who would want to rent out their property or those who rent property through Hamptons.
5/5
TrustpilotHighly recommended
I had a great experience with Daniel Isaac and his colleagues at the Tower Bridge office. The entire process went unbelievably quickly and smoothly. They went out of their way to try to accommodate all of my requests and were always available when I had questions. I'd recommend them very highly!
Agent replied · 24 December 2024
Thank you for leaving us your feedback. We take great pride in our people and as such are delighted to hear Daniel provided you with such a high level of service and in particular, that the process was made as smooth as possible. Feedback of this nature is very important to us and we look forward to sharing your review with the whole team.
5/5
TrustpilotHamptons in Godalming have done an…
Hamptons in Godalming have done an excellent job selling my parents house. Andrew handled the initial aspects. He was superb and clearly had excellent local knowledge. He was also very thoughtful about the emotional elements involved. The pricing and presentation have been superb. Jason has helped us through all of the later aspects of the sale and been a great help, always ready to answer questions on the phone. Thoroughly recommend the firm.
5/5
TrustpilotReliable, intelligent service
Hamptons have looked after my property for nearly 20 years: in that time the service has vastly improved and over the last ten years I have had excellent service. Issues are dealt with efficiently and the extra mile is readily gone to find alternative solutions if there is a problem. Reliable, courteous and helpful, swift to respond to queries, I have every confidence in my manager and she takes all the worry out of letting my property.
5/5
TrustpilotThanks to the whole team at Hamptons…
Thanks to the whole team at Hamptons Godalming for securing my house sale. Everyone involved was great to work with, be it Ross who was my main contact, Jake who kicked it all off, Pippa and Sue who did the viewings and Ella who looked after all the admin!All you want from a team of estate agents is hard work, consistent communications and clear advice. I received the lot.Thanks again guys!
5/5
GoogleHaving not rented for many years, Sharon and the Team at Winchester Hamptons made it a smooth and a painless process.
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review Mike. We are so pleased to know that the team provided you with a high level of service!
5/5
TrustpilotHonest, professional, responsive...
I cannot recommend Hamptons in Godalming highly enough. The whole team were honest, professional, responsive and helpful throughout our transaction. We had a couple of transactions fall through (no fault of Hamptons) and we were supported all the way through that and our eventual success. Jason Harvey in particular went the extra mile at every turn, but the same ethos was displayed by the whole team. We would recommend Hamptons in Godalming without any caveat or hesitation.
1/5
TrustpilotA comedy of errors that ceased to be funny
This review is specific to the Marlow office. I wanted to pay a little more for what I hoped would be a good, respectful service. It was anything but. After £'000s lost due to a long list of negligence, and hearing similar stories (too late) from others in a similar position - I'm extremely pleased to have walked away from them. Every function is either outsourced or managed by different depts - so one hand doesn't know what the other is doing. Just in 2019, I can count up emails from 20 different people at Hamptons about the same property.It's therefore difficult for them to notice issues let alone resolve them, despite paying for a fully managed service. My tenants paid in 6 month blocks upfront, but each month they'd post letters saying it was overdue. They missed major issues during their property visits - including furniture being totally shredded, nicotine stains and carpet burns from smoking (non-smoking property), and negligence of the garden leading to whole sections dying. They were then negligent after the tenants left, and took so long to take any action (people starting things then going on holiday, not responding to emails, no updates) that I had to take matters into my own hands and bring in my own team to manage it all for me and get the property back onto the market. I don't know what reputation they're riding on, but it's definitely gone. They had many many chances to step up and do their job, but they failed at every step.
5/5
TrustpilotThe current manger is quite new for us…
The current manger is quite new for us as he took over the roll of our previous manager who is on maternity leave. Daniel Johnson our new manager has been diligent and response quickly to any enquire we may have. As keep us well informed of any outstanding work or maintenance needed. We have be happy with his service.
5/5
TrustpilotA happy six years
Over the past six years of my tenancy, I have been perfectly looked after by Melanie Hudson,when any problems have arisen she has dealt with them swiftly and efficiently and in a very kind and friendly way,so that it has always been a pleasure talking to her,
1/5
TrustpilotHamptons Sevenoaks Terrible
Hamptons Sevenoaks Greeted with great enthusiasm and absolute guarantee off a corporate company letting, loads off clients on their books, property would rent easily, well that’s great news was impressed, which is exactly why I placed my property with them. However after I signed on the dotted line that all changed. They basically put it in Rightmove and that was it, We had to do our own checks as to affordability and truthful disclosure. They where confrontational when given the facts, they even left my property unlocked after a viewing! The list goes on but .....fortunately signed a four week contract and by the first week gave my two weeks notice. I do not in any area recommend Hamptons. Wasted my time and energy.
5/5
GoogleMy experience with them has been really good. I needed a house with very specific conditions and they finally found it, and at all times I had the feeling that they were really working on it, which I didn't feel with other agencies. Once I found the house the arrangements were really fast and comfortable, they also helped me and informed me about everything in a clear, efficient and friendly way. Highly recommendedPositiveResponsiveness, Professionalism, Value
5/5
TrustpilotHamptons is the agency managing the property we are currently renting
Hamptons is the agency managing the property that we are currently renting. We are very happy with their service since before moving in. Our property manager Daniel Johnson in Harpenden has provided us with a very good service and high professionalism throughout our tenancy. Highly recommended.
5/5
TrustpilotJocelyn is fantastic
Jocelyn is fantastic . She responds quickly to emails and always on the ball! Great service
4/5
TrustpilotHelpful property manager
We hadn’t been landlords before but Gemma made it easy to deal with any situations that came up
5/5
TrustpilotGreat work from Hamptons property…
Great work from Hamptons property management team when we reported a faulty shower. Melanie was excellent and got the problem resolved very efficiently.
5/5
TrustpilotHamptons - Ellie Masters
We recommend Ellie Masters at Hamptons Int.She is very responsive, reactive and handles the problems with diligence and efficiency.
5/5
TrustpilotI have always had excellent dealings…
I have always had excellent dealings with the Hampton's Letting team. Recently Ashley O'Dea has been a great help with her advice, prompt action and efficiency.
5/5
TrustpilotExcellent service, above and beyond.
The team at Hamptons have been fantastic in helping to secure new tenants during a particularly challenging time. They were always charming, professional and efficient, their response was rapid, and their attention to detail first class. Sophie Winterson proved herself to be both pro-active and resilient, despite the unique difficulties provided Covid-19, particularly with regards to viewings. Unfortunately, due to no fault of the agents, the first deal did not proceed, but Sophie responded as soon as was practically possible and soon found us a suitable replacement. The service was above and beyond what was expected, from the most minute detail to more significant concerns. Robert Baird also demonstrated a reassuring and pragmatic approach to make sure the property was handed over successfully. I cannot recommend them highly enough.
1/5
TrustpilotIf I could give 0 stars I would
Won’t name the individuals but the property management team were truly awful. Not worth my time going into detail but would just avoid Hamptons at all costs.
Agent replied · 24 December 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotDavid Whiting was super helpful in…
David Whiting was super helpful in getting us setup at our new property and his management was superb.
5/5
TrustpilotI bought my home through Hamptons…
I bought my home through Hamptons Godalming and was particularly impressed by Pippa Kilby who was kind and sensitive while showing me around the property. She gave me space and time.And the sale was handled by Ross Bounds who was approachable and available and helped me a lot as I have never bought a house on my own before. He was patient and reassuring. I was very impressed with Hamptons Gpdalming.
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Tell us what you need and we'll put you in touch. Hamptons Winchester Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winchester.
