Hamptons Winchester Sales reviews

★★★★★ 5/5

Trustpilot

As a new Landlord

As a new Landlord, my dealings so far with Hamptons have reassured me that their service and expertise in this field, is exactly what I need to manage my property for me.My first impression is that they are very professional, Sophie was super efficient, attentive and reliable, The Winchester office has been thorough and helpful in every way both to myself and to my new tenant. I have every confidence in my choice of agents, and I hope it will continue in this way

Janet · 21 November 2020

★★★★★ 1/5

Trustpilot

WILL TAKE EVERY PENNY FOR NOTHING AND…

WILL TAKE EVERY PENNY FOR NOTHING AND LEAVE YOU UNABLE TO GET BACK INTO YOUR OWN HOME. I rent my home put with Hamptons whilst pur family our overseas for one year. We made it clear at the outset we wanted the house back one year later. We paid a FORTUNE for documentation. We pay a FORTUNE for management fees. Supposedly for peace of mind. Hamptons have now contacted me and said that UNLESS I pay them a further £120 on top of all the money I have already paid them I risk not getting my house back. My family now risk homeless because I am being held to ransom by Hamptons for yet more money. They asked the Tenant if he wanted to stay on WITHOUT even asking me first. Absolute NO PEACE OF MIND AND NO DECENT SERVICE. Very distressed.

Bonita · 10 March 2023

★★★★★ 5/5

Google

We recently moved to a rental property in Winchester and we had to do so at quite short notice. Happily, we found a place through Hamptons, with Charlotte managing our file. She provided a highly professional service and dealt with our numerous queries promptly and comprehensively. Loving our new place in Winchester!

Michael · 7 November 2024

★★★★★ 5/5

Google

I have bought 2 houses and sold 1 house through Hamptons. I have principally worked with Robert on the 2 purchases, they are great, so helpful and work really hard for you. They are also genuinely nice people and made the whole process easier for me. Thank you.

Review · 26 October 2020

★★★★★ 5/5

Google

Alex and her team made the selling of our house as smooth and stressfree as possible, given the strange post-lockdown situation. Viewings were handled discreetly and followed our requests and Hamptons were flexible, polite and helpful at all times. I was impressed by the beautiful brochure and video produced and the marketing team rose to the challenge and secured an article and photo in the weekend papers. Any hiccups along the way were dealt with in a thoroughly professional and efficient way and i can't praise Alex and colleagues enough for their hard work. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Vivien · 26 October 2020

★★★★★ 5/5

Google

Would highly recommend Sarah and the Hamptons Winchester team to prospective tenants and vendors alike. Having reached out to several agents in the Winchester area, the Hamptons team have stood out due to their responsiveness, market knowledge and professionalism. They provided an honest and concise appraisal of prevailing local market conditions and the general area. I have been impressed and reassured by Sarah’s local knowledge of both the area, the lettings market and the rapidly changing restrictions and rules associated with the prevailing pandemic. Our experience with Hampton’s has been that they understand the balance to be struck in securing good tenants for good vendors, ensuring a mutually beneficial transaction that works for both parties.

Darius · 26 October 2020

★★★★★ 5/5

Google

We have had a long relationship with Hamptons (5+ years) in both Sales and Lettings when our initial Sale & Purchase fell through. Both teams provided a very professional service throughout and I would particularly like to thank Gareth and Robert in the Sales team for their encouragement, support and dedication during what was, at times, an extremely frustrating process. Both are pragmatic and extremely proactive, as well as being great people to deal with and have on your side. Many thanks Team!

Lesley · 26 October 2020

★★★★★ 5/5

Google

5 star service - it took less than two weeks to move into our new home thanks to Sophie.

Kim · 17 June 2025

★★★★★ 1/5

Trustpilot

Not to be trusted!

My experience of Hamptons Maidenhead was it seem very positive to begin with, however, their failure to inform the landlord about our plans to have foster children stay with us could have cost us dearly. It turns out that both the agents and the landlords were very greedy and dishonest as they were happy to take our years rent without sharing all the information that we had disclosed. Please be aware the agents may seem like nice people but do not trust anything that is said. just communicate via email at all times.

Amanda · 10 October 2020

★★★★★ 5/5

Trustpilot

Exceptional service

Our property manager, Lucy, is a pleasure to deal with. We have had a few issues recently with heating etc and Lucy has been extremely competent and helpful every time we need to get in touch. The issues are dealt with promptly and efficiently and it makes our lives so much easier to know we have such a friendly, approachable person looking after our needs.

Amanda · 26 January 2023

★★★★★ 5/5

Google

Hamptons have been exceptional throughout the process of selling my mother's house. Alex was recommended to me and proved that she knew the market well and was extremely polished in all aspects of marketing the house, which was sold in just a few days. We couldn't have managed without Christopher's communication skills, calm approach and advice during the long legal process of sorting contracts. Overall a brilliant professional job expertly carried out.PositiveResponsiveness, Quality, Professionalism, Value

David · 26 October 2021

★★★★★ 1/5

Trustpilot

Breaking their code of practice.

I don’t believe Hamptons to be putting the clients best interest first as something very very sly has happened. My offers were never qualified, I never had response from my offers, and then they accept another offer without giving me any chance to counter. We have been house hunting religiously for the last 6 months and refreshing any new listings online every 24 hours so we knew we loved the property as soon as we saw it come onto the market. So immediately had a viewing and that confirmed our love for it. So we had another viewing shortly after and then the same day put in an offer. We went straight to the Hamptons office after viewing the home and we said we would like to start with an offer of £1.45. They then recommended we go in at £1.3 as they thought we had a shot at that type of figure. So we of course followed their instruction but was equally confused as to why they suggested that.They then said the seller wanted to wait until the end of the month to see what other interest had come in, so we went with the flow. We then became more in love with the property and we didn’t want to loose out so we upped our offer twice in just a few weeks, yet every time they gave us the same response “the vendor still wants to wait until the end of the month”.We was very eager and frightened about missing out so I popped into the office mid way through the month to see if it’s looking likely etc. Then he told us the offer was refused and they’ve had other offers. We didn’t understand why I had to spontaneously walk into the office to find that out! What would of happened if we did sit tight till the end of the month! David the agent told us that if we offer the asking price of £1.5 then it’s ours, he said this several times. So we immediately upped it again for the forth time to the asking price of £1.5 with completion in a couple of months. At this point I thought a deal had basically been made. After 2 days of no news I finally had a call to say another offer has been accepted which was in fact lower than our offer but they were just flexible when on completion. I was straight away shocked that I was not given an opportunity. What the agent should of done was call me to say you’d rather a delayed completion and I would have then said ok that’s fine. My last offer wasn’t set in stone, as far as I was aware we was still in the process of negotiating a deal so I don’t understand why he pulled the rug from under our feet half way through negotiating a deal?!Another point that I find horrifying, is every single offer we have put forward has never been qualified and we have never been asked for proof of funds. I have now looked into it and it’s actually ILLEGAL to not qualify any offer. That is the agents job and that is what the client is paying them to do. We have now made the decision to up our offer £25k over the asking price just to help give us another shot at grabbing the house we wanted. So that is what Hamptons have cost us if our offer does get accepted. Only now have they asked me for proof of funds, this is baffling as I know many agents and none of them would dream of putting forward any offer without qualifying it to make sure it’s legitimate. Have they qualified the other offers from the other buyers? As far as I’m concerned, I could be outbidding the bloody sellers friend who has no intention of buying the house. When I look back on their process since my interest was shown I do believe them to be very sly. I’m not sure if theres been a bribe from the other buyers to the agent, (this is extremely common in Brighton at the moment), but our treatment does not add up. Why did they want to plonk us on the back burner for a month and then accept someone else’s offer without giving us any opportunity? And why did they want to delay things by making me put in a silly offer of £1.3 which would just waste everyone’s time. And why did they never qualify my offers, were any of them ever brought forward to the seller?Please just be weary of Hamptons because I personally don’t trust them. I believe they have lost the client a lot of money because everyone may well have carried on negotiating yet they agents definitely favoured a particular buyer/offer for some un known reason.And finally the worst bit about it all is the service I have received since all of this. I’ve not once had an apology or any kind of sympathy. I have been told that it’s my fault and I should of acted faster despite me doing everything I could have possibly done. I have called and called and called and everyone is always ‘busy’ or ‘on the other line’ and that’s the response I’ve had for a solid 3 days now. I have asked for the regional managers number and they gave me a fake number that hadn’t been in use for years. Everything about me experience has been unlawful and just damn right wrong.

Cezanne · 18 September 2020

★★★★★ 5/5

Trustpilot

To the Hamptons team at Godalming…

To the Hamptons team at Godalming headed by Jake Chandler I am so grateful for all your help with the successful sale of my home. Ross for his help achieving the asking price offer and a very special thank you to Pippa for her fabulous professionalism with most of the viewings in sometimes very difficult circumstances exercising much patience and understanding. Thank you to you all.

Zeph · 11 December 2022

★★★★★ 5/5

Trustpilot

Puneet at Hamptons Paddington was…

Puneet at Hamptons Paddington was wonderful. He had a great manner with both the buyer and myself (which is unusual in my experience as sometimes estate agents can be aggressive with one or both parties!) I think his great approach, good communication and diligent attention to the progress of the sale paid dividends. Thoroughly recommend Puneet.

Nicola · 4 October 2023

★★★★★ 5/5

Google

Couldn't of asked for a better service! Sharon has been amazing. Many thanks!

Adam · 28 May 2024

★★★★★ 5/5

Trustpilot

Great agent, professional services

I have recently viewed properties with Laura from Sutton Point of Hamptons. Laura was a great agent who has shortlisted good options for us to view within our budget. She was able to provide useful and detailed information about the properties. I appreciated her professional services.

Sukbetsy · 8 February 2021

★★★★★ 1/5

Trustpilot

Bad for tenants / perfect for landlords

They would defend or turn a blind eye for their client-landlords even if they are being unfair to the tenants. Customer is king with them so be aware if you are using them to rent a place.Five stars if you are a landlord reading this! Best estate agent for exploiting tenants!

Emma · 20 January 2024

★★★★★ 1/5

Trustpilot

Misleading to say the least

We rented a newly built property in Stratford upon Avon through Hamptons.They kept hidden from us the fact that the house had no internet infrastructure built into it. Called around for ISPs to hook us up to the service without knowing whats going on. When calling Virgin and EE they said that the property doesnt even show up on their infrastructure map and refused us as customer at that point. Finally when trying BT, they sent two techs on two separate occasions to check whats going on and they confirmed the lack of infrastructure.So beware, if dealing with hamptons, make sure to check yourself as many things as possible before getting into a property as they may mislead or withhold info from you.

Stefan · 31 January 2023

★★★★★ 5/5

Trustpilot

Outstanding customer service We have recently rented an apartment…

We have recently rented an apartment via the windsor branch of Hamptons and cannot recommend them highly enough. Martine and Maxine were especially professional and made the whole experience hastle free. They responded to questions and calls promptly and made all the paperwork very easy. A very minor maintenance issue was remedied as soon as I reported it. We would like to say a big thank you to the whole team.

Sara · 9 April 2022

★★★★★ 5/5

Trustpilot

Great Letting Experience with Hamptons Reigate

We are currently renting a property managed by Hamptons Reigate, and this is actually our second property with them. Overall, our letting experience with Hamptons has been very positive, and the process has always been smooth and professional.

Samadi · 11 March 2026

★★★★★ 5/5

Trustpilot

Harleigh Doherty - Hamptons

Harleigh Doherty is a true shining light! I hope the management at Hamptons realise they have a golden nugget in their midst!Thanks for all you have done for us whilst we owned and rented our property during the past few years.

Barry · 26 July 2024

★★★★★ 5/5

Trustpilot

Great customer service from the Great Missenden branch

I came across Andrew and his team at Hamptons Great Missenden quite by chance and was not disappointed. Excellent service all round. Responsive, sound advice, nothing was too much trouble. I can’t say I enjoyed much about the process of selling the house, but Andrew’s positivity and cool head just about preserved my sanity. Thoroughly recommended.

Adrian · 11 September 2023

★★★★★ 5/5

Trustpilot

Thankyou Tia, hamptons, and our landlord (specially)

Hamptons have always been great to us but the reason for me taking the time out to write this review is a lovely lady tia goodman and my amazing landlord who have been amazing help in these troubled times . Tia was amazing in dealing with my queries and my landlord has been great .We are classed as key workers we appreciate the prompt replies and resolution’s .Thankyou Tia goodman happy tenants and thankyou dear landlord god bless stay safe. 🙏

Umber · 4 May 2020

★★★★★ 5/5

Google

We are thrilled with the service and dedication the team at Hamptons have given us, particularly how Gareth has conducted the business and maintained contact and Stella whose effort and extent of commitment has been over the top!!! Great big thank you - so pleased with the result.

Anna · 7 December 2024