Trusted Agent profile · Wimborne

Meyers Wimborne reviews

4.8

★★★★★ Excellent

650 reviews across 3 platforms

Broadstone, Wimborne, BH21 3NL

Meyers's office in Wimborne, at Broadstone, is rated 4.8 out of 5 across 650 reviews on three platforms, including 77 Google reviews rated 5.0.

Google logo

5.0 / 5

77

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

This office

Trustpilot logo

568

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wimborne office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly helpful team

I have had a great experience renting with Meyers. From the start Amy was flexible and helpful with bookings and follow up questions and since moving in Amy has always responded promptly to any questions or issues we have had.

Harriet · 11 October 2019

Agent replied · 17 June 2024

Thank you for your excellent feedback on our lettings team Harriet, we will certainly let Amy know and give her a pat on the back for all her hard work! Good luck in your new place and let us know if you need anything. Mark, Claire and all the team at Meyers Poundbury HQ.

5/5

Trustpilot

Excellent service

Not the cheapest in town but the level of service is way beyond the competition. Henry was excellent, kept us informed and updated regularly. All of the staff we spoke to were friendly, professional and knew their stuff.

TONY · 19 June 2020

Agent replied · 17 June 2024

Thank you Tony for your honest words. We are glad that our service level lived up to your expectations. Wishing you well. Mark, Claire and the team at Meyers.

1/5

Trustpilot

Attempting to purchase through Meyers…

Attempting to purchase through Meyers was a terrible experience. This is backed up by the fact that my complaint went all the way through to the Ombudsman, with parts of my complaint upheld by the Ombudsman. Even on the issues that weren’t upheld I received very little support or understanding from Meyers. Finding out halfway through the buying process the car parking space was on a separate lease just shouldn’t have happened and would expect a decent estate agent to do cursory checks of tenure information, instead of trying to bulldoze the sale through. Certainly not moving above expectations. The way Meyers behaved was very pushy and stressful. Sending me text messages saying “this is starting to drag” when I was trying to negotiate/fix issues. I felt constantly under pressure to concede rather than talking through things. Putting words in my solicitors’ mouth when I tried to renegotiate over a bad survey is abhorrent behaviour. Certainly not moving above expectations. Throughout the whole complaints process the way this was handled between the Dorchester Branch and the Southbourne branch was nothing short unprofessional and wasted so much time. My initial complaint was ignored. Throughout the complaints process, there seemed to be no knowledge of how to handle things to the TPOS code of conduct and I had to point out the right way of handling my complaint! Even as this moved through the process with TPOS there was various missed deadlines from Meyers. And despite what Meyer’s was inferring, don’t pull the wool over my eyes, I know the complaints procedure wasn’t on Meyer’s website until around summer 2020 (I know how to access cached websites)!!. Certainly not moving above expectations.What really hurts is that to date, I have not had a meaningful apology from anyone at Meyers especially from the Southbourne branch. Particularly as parts on my complaint were upheld by TPOS. With everything that went wrong and pushy treatment I received from Meyers, I do expect more than a generic letter. Certainly not moving above expectations. Regarding the money rewarded by TPOS, It doesn’t take 4 weeks to do a bank transfer and its clear Meyers’s was doing this out of spite. If Meyers want to call themselves a first-class estate agency, then the above is not it, this is not moving above expectations.

Ph · 27 September 2021

Agent replied · 17 June 2024

Regarding your comments, as you are well aware the information supplied when selling a property is direct from the seller to us and we had no reason to question the information supplied. Yes, we did try and push your purchase through and respond to your messages in the evenings/Sundays quickly due to the chain and also your needs of wanting to be in before your partners birthday. Which I believe was one of the reasons you withdrew from the purchase because you weren’t able to purchase the flat in time. The compensation paid to you was because of the complaint process at the beginning of the point it was raised but as you rightly pointed out we are now fully in line with the TPOS code, no complaint on how the office acted during your attempted purchase of the property was upheld. Regarding payment of the compensation I believe this was paid within the 28 days as stated by TPOS and at the end of the month when we settle other accounts as well so no need to feel it was done out of spite.- Meyers Estates Southbourne

5/5

Trustpilot

Professional and hassle free

We have had a great experience with Meyers Moordown team. Very professional approach and friendly staff. Every step of the process was carried out in an excellent manner. We decided to sell and buy with the same agency and everything went smoothly and quick - 3 months in total from our house going live on Rightmove to the completion day. We were kept updated whenever a new piece of information would occur. Overall experience was hassle free and great therefore we RECOMMEND this agency.

Nadia · 25 June 2024

5/5

Trustpilot

David and Chris were excellent and…

David and Chris were excellent and really reassuring. They made sure I was updated throughout most of the sales process and went the extra mile to ensure the paperwork was completed. Thank you for all you help :)

Sarah · 13 January 2020

Agent replied · 17 June 2024

Thank you for your great review Sarah, its great to hear about your experience with David and Chris in Southbourne & Christchurch and if you ever need us again please let us know! Mark, Claire and the whole team at Meyers.

5/5

Trustpilot

The Selling Process

The team at Meyers handled the sale of my apartment in Charlton Down with care and professional competence. From the initial valuation, viewings and then through to the final sale, the process was managed well and I was kept informed throughout, via phone calls, emails and WhatsApp. Tom Bell (Senior Valuation Expert) and Pauline Hibberd (Sales Concierge) provided outstanding customer care and went more than the extra mile. This was really appreciated when dealing with the stresses of selling a property during lockdown. I have no hesitation in recommending Meyers to future clients. Thank you for providing such a high calibre of customer service. Mr. P. Kemp

Mr · 21 July 2021

Agent replied · 17 June 2024

Thank you Mr Kemp for your review, we are so pleased that you felt Meyers went above and beyond expectations selling a property isn't easy but especially through COVID! We will make sure that the team are thanked and those mentioned a personal well done! Meyers HQ.

4/5

Trustpilot

Have now bought 3 houses with Meyers

Have now bought 3 houses with Meyers. One in 2016, two in 2021. Good at keeping me in touch with the progress of the sale on most occasions. Really good where the sale was straightforward. I would say very helpful in terms of helping you seek what you're looking for. Generally, don't show you stuff you won't be interested in.Why not 5 stars? I would say they could have been more forthcoming on information regarding the trickier house. It would have left a less bitter taste if they had done so, but I suspect they were worried I'd pull out. The key pick up on the second house was pretty appalling. I had to call to find out how/when to pick up and ended up picking up very late in the day/early eve. I think they should have met me at the property. This was rectified by my picking up the keys effectively at their offices on the third house, but I still had to call to retrieve!!!!! I'm still waiting for the board to be picked up 13 weeks after sale.

Susan · 7 July 2021

Agent replied · 17 June 2024

Thank you Susan for your very valuable feedback which is very important to us. We will endeavour to take your comments on board to constantly improve our service and appreciate your returning business with Meyers. Thanks Meyers HQ.

5/5

Trustpilot

Use Meyers....simple as that

Use Meyers....simple as that! All at Meyers were extremely helpful especially Emily and Claire, who kept us informed throughout. Very professional, and always so quick to respond to any queries. Would highly recommend. Thanks again all at Meyers

Ricky · 17 October 2019

Agent replied · 17 June 2024

We really appreciate your review Ricky & Donna. Its great to hear you had a 5* experience with both our POOLE and WOOL offices are very grateful for your recommendation. Mark, Claire and all the team at Meyers Poundbury HQ.

5/5

Google

Excellent service from start to finish. They are the best ever. Would recommend them to anyone, and will use them again. Thanks so much Becky.

Jayne · 20 June 2022

Agent replied · 19 June 2024

Best Ever! Wow,,,,,, Thanks so much Jayne x

5/5

Google

Sold the house for us quickly and efficiently Marketing was excellent and I rate them highly

Andy · 25 January 2025

5/5

Trustpilot

Meyers Dorchester

Meyers Dorchester are by far the best estate agent in the area. Martin and Harry are friendly, professional and a pleasure to deal with. They sold our house twice due to a break in the chain initially and they sold it within days. Meyers always kept us up to date and always obtained feedback from viewers. I have viewed many property’s with other estate agents and have been disappointed with lack of communication and this is why I would definitely recommend Meyers. They not only sold our property but we’re always on the look out for a new property coming in the market for us! Thank you for all your hard work selling our property.

Mrs · 3 April 2021

Agent replied · 17 June 2024

So pleased we could help and make sure any problems were solved for you. Enjoy your new home!

5/5

Trustpilot

Bought through Meyers Blandford

Bought our property through Meyers Blandford. Susie was brilliant; so proactive and positive throughout. Helped tremendously with communication between agents, parties and solicitors and was very generous with her time. Would definitely recommend.

J · 7 January 2021

Agent replied · 17 June 2024

Thank you for your review regarding your experience with Susie in the Blandford Office its great to hear that the transaction was smooth and positive throughout. We will make sure that a Susie gets the gratitude she deserves. Mark, Claire and the team at Meyers.

5/5

Trustpilot

The team at Meyers were amazing

The team at Meyers were amazing. Bex in particular, was so beyond helpful the whole way through. She kept us informed throughout and was incredibly patient and honest with us.

Gilly · 17 February 2025

Agent replied · 28 May 2026

Wow - thank you for your brilliant review of our Team- that means so much! Mark M CEO

5/5

Trustpilot

An absolute pleasure to deal with

An absolute pleasure to deal with. We had a few agents come to give us valuations and decided to go through Meyers. I got a better vibe off them than the others. Our agent was Dom in the Southbourne branch and he was honest, polite and respectful. Having dealt with him all the way through I can confirm he is a pleasure to work with; calm, positive, quick to respond , helpful.. we were never made to feel that we were being any bother. Moving house is stressful, especially with 2 young children during lockdown, but Dom's warm manner and non pushy ways made the whole thing go as smooth as possible. We ended up buying and selling through them in the end and were very happy with the way they handled our sale and got a very good price for ours- a lot more than we were expecting and a lot more than some other agents had estimated (one had said we would never get that price for ours!) Would definitely recommend

Victoria · 24 March 2021

Agent replied · 17 June 2024

Glad your move went well. Thank you for your kind comments about our Southbourne team. Enjoy your new home with the family.

5/5

Trustpilot

Amy and Martin were great whilst I was…

Amy and Martin were great whilst I was moving into my new flat, especially during a global pandemic! They got me in quickly and have answered every question I've had so far. Thanks guys :-)

Rebekah · 2 June 2020

Agent replied · 17 June 2024

Thank you Rebekah for your positive review and to Martin and Amy in particular we will make sure that your kind words are passed over to Amy and Martin. All the best. Mark, Claire and the whole team at Meyers.

5/5

Trustpilot

Professional and helpful

I dealt with Amy throughout when letting a property. She was always helpful and professional, and went out of her way outside of office hours to help me on move in day.

Mary · 9 March 2021

Agent replied · 17 June 2024

Great to hear this Mary, we are very proud of Amy here in the office.

5/5

Trustpilot

Brad Hansford - Meyers estate agents

From the very start of purchasing our first house Brad was brilliant, very helpful, very professional and nothing was too much to ask. We both cannot thank Brad enough for his help throughout our transaction, always very quick when responding to emails and answering any questions. We can both highly recommend using Brad when buying a house.

Chloe · 25 April 2022

5/5

Trustpilot

Meyers team have been absolutely…

Meyers team, especially Amy Runcieman have been absolutely brilliant in helping me with my first flat, I could not thank them enough for how helpful and amazing they were, the best by far thankyou Amy, Meyers.

Joanna · 28 October 2019

Agent replied · 17 June 2024

Thank you for you review of our lettings team Joanna, we will pass on your excellent feedback to Amy and wish you all the best in your new apartment. Mark, Claire and all the team at Meyers Poundbury HQ.

5/5

Trustpilot

I felt Myers went the extra mile to…

I felt Myers went the extra mile to make sure my rental property was vieved and rented very quickly with no worries. Very polite and caring keeping me in the loop every step of the way

Carole · 2 October 2019

Agent replied · 17 June 2024

Thank you for your excellent review of our Lettings team Carole. We shall pass your kind comments over to our lettings team. Mark, Claire and all the team at Meyers Poundbury HQ.

5/5

Trustpilot

An excellent family run business

An excellent family run business. Richard and Claire were always on hand to answer and solve problems as they arose. They always picked up the phone or rang back!! Would definitely recommend

Carol · 29 December 2020

Agent replied · 17 June 2024

Thank you Carol for your review for Richard and Claire, we are delighted to hear that you were really pleased with their service we will make sure that your comments are passed onto Richard and Claire and they get the gratitude they deserve. Meyers and the team.

5/5

Trustpilot

Most amazing estate agents ever!

I cannot rate Meyers Estates highly enough, I would rather put 10 stars. I had been searching for a lovely family home for months to no avail. Meyers stepped in and found me the most beautiful home for us within a short space of time. Their level of professionalism is bar none. I was warmly welcomed into the office and they understood my needs perfectly. The level of honest communication was impeccable and we are now settled into our wonderful home. Amy took care of everything promptly and in a friendly open way. Mark Meyers and Claire his lovely wife made getting the keys and move in day very special with their family run way. I recommend them to anyone who wants their house move to be a smooth, pleasant experience. Thanks again Meyers!Claire C

Claire · 19 November 2020

Agent replied · 17 June 2024

Thank you Claire for your glowing review. We are so happy that Amy and the team were able to find you your beautiful home. We will make sure that Amy and the team receive the recognition they deserve. Good Luck in your new home we wish you all the best. Mark, Claire and the team at Meyers HQ.

5/5

Trustpilot

Susie and team in Blandford- amazing!

Susie and her team were absolutely brilliant throughout the sale of my late Father’s house, extremely professional and friendly service and they kept us updated all the way through the process (without us needing to call them!). Highly recommend Susie and Meyers if you’re thinking of selling in North Dorset!

Clare · 2 January 2023

5/5

Trustpilot

Excellent Service

Claire and Richard were always keeping us upto date with every detail of the selling process. Very friendly and available everyday. Excellent throughout the whole process. Would definitely recommend them as an estate agent.

Emma · 8 April 2020

Agent replied · 17 June 2024

Thank you very much for your kind review of Richard and Claire in our Wool branch, we will make sure we pass over your great feedback to them. Mark, Claire and the whole team at Meyers.

3/5

Trustpilot

Mixed impressions.

I was disappointed to have to deal with so many different people in the branch. I understood that Tom Bell would guide me through the whole process but this was not the case. I appreciate that people have time off work but I must have spoken with all of the staff in branch at one time or another. The fiasco of the initial photographs was unfortunate to put it mildly and then to be told,as if it was my fault, that the photographer had to return 5 times before I was satisfied with the photograph of the front elevation. If he had listened to me in the first place, and looked at the photograph taken by the representative of Mayfair with her mobile telephone there would have been no need to waste everyone's time.However, all the staff were very pleasant and helpful and, with some provisos I would recommend your company.

Tina · 22 October 2020

Agent replied · 17 June 2024

We are sorry to hear of your poor experience Tina, we would hate for any of our clients to feel this way when purchasing through ourselves. Feedback like this is very much appreciated and we constantly look into making improvements to our service provision to try and resolve these frustrating issues.We are however pleased that given our faults you would still recommend our service to others and we hope to have the pleasure with dealing with yourself again in the future.Mark, Claire and all the team at Meyers Poundbury.

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