1/5
5 stars for customer dissatisfaction Better yet talk to residents who moved in here in November and December 2022.
Trusted Agent profile · Wiltshire
★★★★★
816 reviews across 2 platforms
Ludgershall, Wiltshire, SP11 9TW
Lovell's office in Wiltshire, at Ludgershall, is rated 4.1 out of 5 across 816 reviews on two platforms, including 13 Google reviews rated 2.5.
Every review we hold for the Wiltshire office, from every platform, shown as written. First names only.
1/5
5 stars for customer dissatisfaction Better yet talk to residents who moved in here in November and December 2022.
5/5
Jo was very friendly and helpful with…
Jo was very friendly and helpful with the entire reservation process
Hi Bernie, Thank you for your kind review. I will make sure to pass your comments onto Jo. Thank you again, Lovell Homes.
5/5
Very friendly and approachable staff…
Very friendly and approachable staff and excellent support
We are glad you are enjoying your experience with us and thank you for your review. We have passed your positive comments onto the team and we look forward to welcoming you into your brand-new Lovell home.
5/5
Really great experience!!
Really great experience!!Great customer service and nice team!
We are so pleased to hear that your experience has brought value to you, Thank you for choosing Lovell Homes and thank you for your review. Team Lovell
4/5
Great staff and helpful
Great staff and helpful, the staff is pleasant
We are so pleased to hear that your experience has brought value to you, Thank you for choosing Lovell Homes and thank you for your review. Team Lovell
4/5
Sales Executive Explained in great…
Sales Executive Explained in great detail.
Thank you for your positive feedback, we will pass on these comments to the team. Thank you for choosing a Lovell Home
5/5
Great
Everything so far very good. Helpful people, Great service
Thank you for your feedback and thank you for choosing a Lovell Home. Kind regardsLovell Homes
5/5
so far it has been great just waiting…
so far it has been great just waiting to complete our move
5/5
Been a terrific experience dealing with…
Been a terrific experience dealing with Lovell
Thank you Hugh, we are glad you are enjoying your experience with us and thank you for your review.Kind regardsTeam Lovell
5/5
So far the buying process has ben…
So far the buying process has ben smooth.
Hi Barry, Thank you for your review and I am pleased that the buying process you have experienced has been positive. We take pride in making sure your home purchase can be as stress-free and enjoyable as possible so it is always great to hear when these expectations have been met. Thank you from the Lovell Team
5/5
Good service,Hyacinth she is really…
Good service,Hyacinth she is really nice.
We are so pleased to hear that your experience has brought value to you, Thank you for choosing Lovell Homes and thank you for your review. Team Lovell
5/5
Very good customer service and lovely…
Very good customer service and lovely staffs
Thank you for your review we are glad you have enjoyed your experience with Lovell.
5/5
Good costumer care
Good costumer care. Nice and spacious house. Good size garden
Thank you for your review we are delighted that you enjoyed your experience with us.We hope you enjoy your new home.Lovell Homes
5/5
Very nice he explain very things before…
Very nice he explain every things before book home
1/5
Disgusting Agent and borderline discriminatory to agents and contractors on site.
1/5
No high speed internet breaching…
No high speed internet breaching government acts. Could have built it better myself with the quality issues.
Hello Callum and thank you for your review. We're sorry to read of your concerns regarding the service you have received with your home. This isn't the type of feedback we hope to receive and we'd like to look into this matter further.So that we can do this, and also verify your review for Trustpilot, we've requested some further details and we'd appreciate if you could please provide these details as soon as possible.Thank you again for your review, and for raising your concerns with us.Lovell Homes
5/5
Jeff's professional performance
Jeff, the sales executive, has doing very well and very professional on his job. We do appreciate Jeff's informative sharing on the new house buying process and very helpful to new comers to UK.
5/5
Big up shazzer
Big up shazzer. Excellent customer service.
Hi Siobhan, Thank you for your great review! I will make sure to pass your comments onto Sharon. Thank you again, Lovell Homes.
5/5
Excellent
Staff very helpful 👍 Start to finish so nice
Hello DeepThank you for your review, we are glad to hear you've had a good experience with us.We hope you enjoy your new home.Lovell Homes
1/5
Arrived for scheduled appointment, no keys availvle to view No follow up arranged.
5/5
Very good service
Very good service, staff very much co-operative.
Hello Harleen, Thank you for your review we are delighted that you enjoyed your experience with us.We hope you enjoy your new home.Lovell Homes
5/5
Plot Reservation
Sales staff kept us informed in the weeks before our reservation.At the reservation appointment we were given clear and full explanations of what was involved, timescales and property information.
5/5
Very efficient and comprehensive
5/5
Extremely friendly and helpful service
Extremely friendly and helpful service. A stressful period is eased by Ann Marie's professional handling of the process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lovell's Wiltshire office has 816 reviews across two platforms: 13 on Google, 803 on Trustpilot (across the whole business).
Lovell Wiltshire is rated 4.1 out of 5 across all 816 reviews, and 2.5 out of 5 on Google from 13 reviews.
Lovell Wiltshire, Ludgershall, Wiltshire, SP11 9TW.