Linden Homes Southern reviews

★★★★★ 1/5

Trustpilot

Ignoring Customers Over Structural Defects

We purchased Plot at the Hatters Chase, Sandymoor development. We were recently informed of structural defects (after 3yrs) in our property, that require us to vacate our home for 6 weeks or more, so remedial works can commence.

Yvonne · 27 April 2026

★★★★★ 5/5

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Boorley Park

We moved in boorley park in Dec 2023 just before Christmas. From start to finish the whole process of buying was made very easy and uncomplicated. Joel has been fantastic and very helpful and all of the site managers have been great and they are all very courteous. Any issues we may have had were dealt with very efficiently, which made everything so much more stress free. We've had a great experience with Linden homes and we would recommend.

Maria-Lucia · 31 July 2024

★★★★★ 5/5

Trustpilot

Positive experience with Linden Homes

So far, I’ve had a really good experience with Linden Homes. This includes my initial communication with the appointment booking office, followed by a really informative appointment with Damien. Damien spent time answering all of my questions, and provided additional information relative to my circumstances. It’s clear that he’s keen to understand what customers’ needs and preferences are in advance of a home purchase.

VANESSA · 29 May 2026

★★★★★ 1/5

Trustpilot

14 June 2024

On the 13th of June 2024, I visited Meadow Heights. I had reserved my plot with a deposit back in April and paid £3,038 in May for my flooring. Despite being initially told I could move in on the 3rd of April, then the 28th of May, the date was pushed back to the 28th of June. Upon inspection, I found numerous defects in the house. There were cracks in the walls of all the rooms, water damage under the kitchen unit, and the window cill badly damaged by decorators. The finish in my kitchen was inconsistent, and all the doors seemed out of place. The surrounding area of the house had a great big drop, making it unsafe, especially for children, as noted by the surveyor. Despite promises from the saleswoman, Sonia, that fencing would be put up around the boundary lines to prevent people from walking onto the property, I was informed on the 13th of June 2024 that no fencing would be installed. My sister asked her on one of our visits to the property what's going to be around the boundary lines , where the gully, Sonia the sales woman state " it would be fencing around" which was a lie. Because she tells me that the contractor not going to put a fence around, so lie and untrustworthy. All changing because I am pointing out several issues with the property, they are trying to making to difficult so I change my mine about the property. Imagine buying a newly built , not live in there as yet and the developers not wanting to fix the defects and carry out all the work in the property. Imagine when I live in the property and there is problem, can you imagine how these untrustworthy and difficult they are going to be to fix defects and problems.There were massive manholes at the side entrance, unsecured, and a deep pothole next to one of them. The construction director who visited the property with me highlighted these safety issues that needed to be rectified before completion. The garden was in a rough state due to how the topsoil was laid, leaving it purely muddy. The fencing around the garden was poorly done, showing a lack of common sense in landscaping. The inspection chamber was not level with the ground. I highly recommend all potential house buyers to conduct an extensive private snagging report, as it proved to be very useful in my case. The report highlighted inconsistencies in the finish in various areas of the house, such as the hallway, lounge, stairs, and landing and the lists continues..... Unfortunately, I was unable to upload pictures to show the issues. The house is far from being finished, and it seems that the saleswoman for Meadow Heights in Batley is rushing to complete the job to meet her sales target. I strongly advise against buying from this developer, as they have proven to be a waste of time. They may talk nicely and make promises when they want your money, but once they have it, it's a different story. Even mortgage companies are hesitant to provide mortgages for Linden Homes. The detached house located at the rear entrance of the plot is a significant investment at £310,000. Although the new house was intended to provide a wonderful and cozy feeling of home, it has unfortunately resulted in nothing but frustration, anger, anxiety, stress, and various issues. The process of purchasing the house was swift when it came to taking your money, but when faced with problems, the attitude of the individuals involved changed drastically. The sales representative was eager to finalize the sale by the 28th of June 2024, yet did not show the same level of urgency in addressing all the existing problems. It is important to note that I am aware of breaching the contract, and I am well within my rights as outlined in the agreement. Linden Homes will be required to reimburse me for the reservation fee and the £3,038 spent on flooring. Because they are the one breaches their contract. My advice to anyone who thinking buying a house from Linden homes, think twice and ask yourself this question is it worthwhile all the hassle, poorly built quality and rushing to meet sales target 🎯.

Yvonne · 15 June 2024

★★★★★ 5/5

Trustpilot

Damien

Damien, was very friendly, easy going and made me feel very comfortable, was very knowledgeable of the development and options, was more than happy to show me around without an appointment. Thank you

Helen · 17 May 2026

★★★★★ 5/5

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Allison Melia at Ferriby Fields was…

Allison Melia at Ferriby Fields was brilliant and made everything smoother. Helpful, kind and informative

Rebecca · 25 May 2026

★★★★★ 4/5

Trustpilot

Our new home

We recently bought our new house from Linden homes. This is a retirement home for us and we would like to share our experience with you. The negatives.We were not too impressed by the build quality as we have had more than our fair share of problems since we moved in, the standard of some of the interior work left a lot to be desired. Problems aside from the expected snaggings that come with buying a new build. At this point we would have been looking at a two star review. The positives. We have now been in for nine months and thankfully all the problems we have reported thus far have been dealt with in a timely manner.Rachael, Andy and Hannah in the Sales team were particularly helpful and supportive with issues we encountered along the way.Everyone we have had dealings with on site have been helpful and good to deal with.Thank you to Tracey and the customer care team in the office answering the phones, dealing with our requests and responding to emails promptly.Fiona is particularly instrumental in overseeing the work which needed doing. She is very keen to let us know how things are progressing which we really appreciate.The Customer Care team and others who have visited to carry out remedial work have also been good and see that issues are resolved.

Consumer · 8 April 2024

★★★★★ 5/5

Trustpilot

Coventry - the Meadows at Woodland View

We purchased our house at the Coventry the Meadows at Woodland View and we couldn’t be happier with our first home, and could not recommend a Linden Home enough! Sharron (sales lady), Laurie (customer service representative) & Mark (site manager) have been absolutely brilliant. I highly doubt our home buying journey would have been as enjoyable without them!

Millie · 28 May 2026

★★★★★ 5/5

Trustpilot

Love our home

We brought a fletcher linden home at falfield grange the site was finished this was the last house pretty much ready to go. Sales team were brilliant always had someone to get in contract with. (Becci was fantastic) We have had a few snags since moving in which is to be expected from a new home. We did have a leak from the hot water tank which we were not impressed with but things happen. The customer service team were brilliant got someone out straight away, Hayley, Shaunagh & April such lovely people friendly on the phone really understand where your coming from, they have made sure someone has booked work in to sort the snags straight away so we can not complain at that. David the site manager who came down from the brockworth site to help sort some snags has been fantastic, always in contact with me checking things have been sorted. We love the small housing estate we live on the views are fantastic. The size of the house we got we paid a very good price for it considering what else is around. The only negative review I would give is the garden not being very level and bumpy, patio slabs very basic only a few put down.

Customer · 23 December 2023

★★★★★ 1/5

Trustpilot

You will realise snag list is so high once you bought the house and they would not rectify them

I bought a 4bed show home in shinfield Medows in 2018. When I first got the keys , I realised bath shower curtain is missing. They have taken it to fix it to different house. There was a big snag list including tiles not fixed properly, bath, door frames, kitchen cupboards wrongly fit. You wouldn’t believe how bad the house was. I was waiting for so long them to rectify it. Time to time someone come and they would say they have brought the wrong door or it is a too much of big job. They have to come again. Still they have not rectified anything in to 5 years from buying the house. They will only be nice till you buy the house.

Kaumudi · 9 November 2023

★★★★★ 5/5

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Elsie was absolutely amazing

Elsie was absolutely amazing, 10/10.

James · 28 May 2026

★★★★★ 5/5

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Ashton and Julia have been amazing…

Ashton and Julia have been amazing helping me secure my dream home at Edwalton fields! Very nice and we are grateful for their help so far!

Alexandros · 19 April 2026

★★★★★ 1/5

Trustpilot

Brefunde aware

Be aware. Read small print. My wife and i put a deposit of £99. Down on a house. Thought that was the one for us. But didnt no less then 24hrs,we changed our minds, that was a month ago, just found out, they dont give refunds only on a £1000 a £100 isent much to them with cost of living you would think as a good conpany they would give you your money back. So make sure you dont hand, a deposit over unless you are a 100% sure. Your lose it descusting. These companys take it very qwick thoe. Thanks Lindin Mark Jordan.

Mark · 17 October 2023

★★★★★ 5/5

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Pleasley view dream home!

Buying our linden home was so peacefully easy! We was showed 2 styles that were exactly what we was looking for.

Katie · 8 May 2026

★★★★★ 5/5

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Fabulous experience with Linden Homes!

Fabulous experience with Linden Homes! I bought a flat on their Spinnaker development and right from the start was very impressed. Gareth and the sales team were very efficient and the completion took place exactly on time. The aftercare from the site team, especially Mark the site manager was extremely good and the couple of snags I had were fixed very quickly. The quality of build was also very good. I would defer recommend Linden Homes as a good developer to buy from.

Sonia · 13 July 2023

★★★★★ 5/5

Trustpilot

A wonderful experience with Linden Homes

I have just moved into my new home with Linden Homes at Crowborough in East Sussex. I have a wonderful experience. The Sales office team -Samantha Carey and Sharon Haycock are helpful, knowledgeable and patient.Excellent after sales service, the site manager Rob Cole and his team are very professional, outstanding and friendly. All snags of my new home have been sorted efficiently and promptly.I am extremely delighted. Thank you to all of the Linden team. Eric

Eric · 11 October 2023

★★★★★ 5/5

Trustpilot

Really pleased we chose Linden Homes !! :-)

Recently Bought the House from Linden Homes ,Brindley Edge Coventry and we were really pleased with the overall process .Both Carole & Leah did everything within their remit to make our home buying and related process so smooth and very really helpful to say the least.They ensured throughout the process that we were being looked after.Even after the Move-in Date the site manager Vez/Denis ensured we did not encounter any major issues and any initial snags post-Move in were rectified in a matter of days .Denis even went out of his way to support with any non-snag issues we raised and was happy to help anytime .Same goes for the workmen around the area who till date offer help /support and ask if we have settling in well which is a really kind and welcoming Gesture.The build quality of the new build is of really good quality going by our experience of being a 2nd time New build owner.The building works on site are still going but the builders make sure the area is kept clean and we are well informed of any upcoming works if it could be disruptive in regards to traffic/noise etc.Overall really happy with Linden homes on the whole and would highly recommend them to anyone for their amazing support/customer services and quality of build.Thanks Guys ! you are doing a brilliant Job :-)Soniya & Vip

Vipul · 8 June 2023

★★★★★ 5/5

Trustpilot

Not all developments are the same

Not all developments are the same. Oak Farm Meadow in Stowupland is very good. When we first read the reviews of Linden Homes, we were very concerned and decided to stay clear. After hearing that the quality of a development is dependent on the site manager, we decided to look again. I’m so glad we did, the site manager and deputy both have very high standards. We were reassured by this and decided to buy here. The site even hosted a BBQ for existing and prospective buyers which indicated confidence in their homes. The site is well thought out and very well located, edge of village but easy access to Stowmarket and main road. We were able to visit the house at various points in the build. We have now been in for 8 months and can honestly say we are so happy here. We had several minor snags as expected but none of the horror stories that seem so common these days. The snags we did have were sorted. A friend who works on other new build sites has commented on the high quality of the finish. The pipes are finished neatly, the mastic is neat, the woodwork is well finished. We have hardly any settling cracks so far and they are only visible by looking close up. We did have to wait longer than expected for our fence line to be put in place but that was the only big frustration. Credit where credit is due, the quality of Oak Farm Meadow seems very high.

Alison · 16 May 2023

★★★★★ 5/5

Trustpilot

Welcoming experience…

It’s a great welcoming experience Martin has provided us today. He was patient to our questions and taken time to show around the estate. Customer care is brilliant, he has give us the right advice to choose from. Looking forward to consider the property from Linden Homes.

Bala · 24 May 2026

★★★★★ 1/5

Trustpilot

Street all roof nails not…

Street all roof nails not responsibility, our visitors me and my wife car tyres cost a lot’s money, they refuse to pay, council and highway said they responsible, some reason they don’t believe us,

İbrahim · 14 December 2025

★★★★★ 5/5

Trustpilot

Love the visit

Love the visit, staff was very welcoming, knew the area very well at ferriby fields

Allison · 16 May 2026

★★★★★ 1/5

Trustpilot

Don't waste your money or time

Where to begin! Initially I was blown away by Lindens and their great sales team. I was so chuffed when I moved in and couldn't wait to settle in to my new home. However I quickly realised as soon as I moved in that they had missed something very vital out of their sales pitch. This was relating to the HIU (community heating system). I had no idea what this was when I moved in. Why is this? Because they missed out a vital document in my solicitors pack which explained exactly what this was and there was no mention AT ALL before purchasing that my property was one of the ones that had to be apart of the HIU! I raised a complaint, this was dismissed and none of my points were addressed or responded too. Wishy washy answers to deflect the real issue. Because of this missing info I was informed correctly when buying the property just how much my bills would cost. I was never told at the time of selecting my property 'oh btw this one run on a community heating system', I went ahead and purchased the property unequipped with the correct information and now my monthly gas bills are £300pm!!! My shower leaked - they had to rip out my ensuite and 2 weeks later I am still waiting for it to be finished. The neighbour upstairs is insanely loud, the floor boards creak and every step he takes the light fittings rattle. They do everything they can to avoid responsibility and no offer of compensation to put things right. Apparently Linden homes are one of the better ones, well if thats true, we all have no hope!

Deanna · 22 March 2023

★★★★★ 5/5

Trustpilot

I can only comment on the reservation…

I can only comment on the reservation process so far Ben at finches park is great

EMMA · 27 April 2026

★★★★★ 1/5

Trustpilot

Inconsistent Customer Experience

I recently purchased a property at the Little Glen development and unfortunately my experience has been disappointing.

Nitinkumar · 20 April 2026