Fox & Sons Amesbury reviews in Wiltshire

★★★★★ 5/5

Google

Thank you Joe and the team, especially appreciate your patience and professional help with all the frantic phone calls and many issues that seem to arise with securing a sale for our parents property. You are one of the nicest, approachable agents we have used which we believe is quite relevant when trying to sell on a home that had been a part of our lives for so long. Thank you all again, Janine and Les

Nicki · 7 August 2025

★★★★★ 5/5

Google

Joe Sanger was so helpful to us during our purchase. It took 8 stressful months of not knowing what was happening. Joe always answered our calls, phoned us with constant updates and gave us positivity when at times we could not see the move happening. Fox and Sons are fortunate to have someone so dedicated. We are now in our new home and it's amazing. Thank you Joe

Jackie · 23 October 2025

★★★★★ 5/5

Google

5 Stars for Courtney ⭐⭐⭐⭐⭐ Courtney was an absolute star throughout the transaction! She was proactive, communicative, and incredibly helpful to all parties involved. The best part was how understanding she was of how stressful the process can be, never putting unnecessary pressure on us, just steady support all the way through. She made a real difference in getting the matter over the line smoothly. Looking forward to working with her again!

Asjaadh · 9 August 2025

★★★★★ 5/5

Google

We are due to complete on our first ever house purchase this week and fox and sons have been an absolute pleasure to deal with. Having viewed and attempted to buy a few times over the last few years, we are well versed in the pushy style of other firms and have been nervous of the buying process falling through as it has done on previous properties. From the get go, fox and sons amesbury have been way above any agents we have viewed with in the past. Courtney was relaxed, friendly and informative, allowing a comfortable and unrushed viewing of the property. We took their advice and chose to use the all in services package with sequence/ fox and sons and this has enabled us to step away from a lot of the chasing and allow the different agents to communicate effectively with each other. My husband's working schedule has meant he was unable to visit the property before putting an offer in. HOWEVER: fox and sons have a fantastic video walk round of the property where you can click through the whole building and outside space from different angles. This is accurate and not exaggerated with fish eye lenses etc. This addition enabled my husband to be able to look around the property and discuss it with me and meant we were able to put an offer in without delay. Without this we would not have been able to offer before someone else did. This tool is incredible and such a plus point. It's also meant I can wistfully 'walk around' the property and plan our layouts before completion. Amy has been incredibly informative and reassuring and speaks to you like you're her only client and nothing is a bother. There were issues further up the chain but she explained and reassured us knowing we were nervous as having been burned before with chains failing. Courtney and Amy are an absolute pleasure and I am so happy that we have been fortunate enought to buy through Fox and Sons amesbury. They will be our go to if we ever decide to sell. Customers for life!

Jenny · 26 May 2024

★★★★★ 1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings.

Jemma · 2 September 2026

★★★★★ 1/5

Trustpilot

Terrible service, avoid!

Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.

Denise · 2 November 2025

★★★★★ 1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number.

Millie · 31 July 2026

★★★★★ 1/5

Trustpilot

I would give 0 if I could

⁷I would give 0 if I could. Terrible experience with fox&sons London Road Brighton. We had our house advertised with them for bearly 6 months. We had 3 viewings & 10 cancellations, however, when you looked, they claimed we had 13 viewing. Our biggest mistake was to go with them. Totally unprofessional photos. We changed the agent and within a week we had 4 viewing & one offer!! Additionally, when we left this agent, they carried on advertising our house without our permission with a new price!! Dispute both written & verbal communications! Totally unprofessional. We should have read the reviews and avoided them at all cost!! So far we have had 2 offers and might have the final offer soon.

Zizo · 30 July 2026

★★★★★ 1/5

Trustpilot

Lies, cover ups & misuse of my data!

My experience with Fox & Sons Peacehaven has been appalling, and I would not trust them with the purchase or sale of a property again.

Elysia · 5 September 2026

★★★★★ 1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude.

Mark · 9 June 2026

★★★★★ 1/5

Trustpilot

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Sonia · 17 October 2023

★★★★★ 5/5

Google

We can't thank the team at Amesbury enough! Joe, Donna ,Courtney and Helen were amazing, professional and friendly throughout the entire process, even with delays caused along the chain and the stressful situation the process can be, they went above and beyond to assist, chase up solicitors, other estate agents and be available whenever we needed them. Highly recommend!

Jayne · 23 September 2024

★★★★★ 5/5

Google

Despite initial uncertainty about getting help from an advisor, we are so very glad we did and grateful to the team for their support in organising everything, from a mortgage to home insurance, will a will writing provider to life insurance. For viewing properties, we ended up seeing a number with the same agent and despite us having a (what became notorious) list of detailed questions, we were never made to feel like any question was too silly or small to ask. It was clear that he had done his research and knew the properties well. From the very first step to getting the keys to our first home together we were made to feel cared for and given excellent, expert help. Thank you!

Nathanael · 8 August 2025

★★★★★ 1/5

Trustpilot

The brighton branch

The brighton branch, has taken 2 years to get my dad's flat sold after he died. Recommended to sale the flat at auction by Ray Murphy, that fell through after months of trying to get it sold,then went down the normal route. This all starts out fine ,in 2022,then had two more offer ,these were not satisfactory, finally had an offer in August 2024 which has taken 5 months of us chasing to get over the line. Alfie is the person not to take at his word as this was only what he thought we wanted to hear. Never use fox&sons. Sonia collins

Sonia · 10 December 2024

★★★★★ 5/5

Trustpilot

Seamless experience

I am absolutely thrilled to share my experience with Abbey Northway at Fox & Sons! From the moment we began working together, Abbey’s extraordinary professionalism and commitment to excellence shone through. What sets Abbey apart is her meticulous attention to detail, she left no stone unturned in ensuring my property was presented flawlessly. Her insight and expertise were invaluable, making the entire process feel effortless.Abbey’s communication is truly unparalleled. She kept me informed at every stage, consistently going above and beyond to ensure I felt supported and confident. Her proactive updates and prompt responses were a breath of fresh air, transforming what can often be a stressful process into an incredibly smooth and transparent journey.But what truly makes Abbey a standout agent is her warm, kind, and compassionate nature. She didn’t just treat me as a client; she treated me with genuine care and respect. Her empathy and understanding are rare qualities that made this experience not just successful but genuinely enjoyable.The results speak for themselves: Abbey sold my property in under three months, an achievement that exceeded all my expectations! Her dedication, expertise, and relentless commitment to achieving the best outcome are nothing short of extraordinary.If you’re looking for an estate agent who will go above and beyond, Abbey Northway is simply the best. She’s a true gem in the industry, and I cannot recommend her highly enough. Thank you, Abbey, for your phenomenal service and for making this process an absolute pleasure!

Lauren · 27 November 2024

★★★★★ 5/5

Google

Although Joe and his team were our vendor's estate agent, they were always very welcoming and helpful .

Jenny · 23 October 2025

★★★★★ 1/5

Trustpilot

Absolutely disgusted at the way this…

Absolutely disgusted at the way this company treated my son and his fiance. They had put a holding deposit on a flat and through no fault of theirs the landlady withdrew the flat and Fox and Sons refused to give them back their holding deposit. They could not afford to lose that money.

Carol · 22 September 2026

★★★★★ 2/5

Trustpilot

disinterested and inexperienced

Initial contact with the company seemed ok receiving emails and texts for the upcoming valuation. However the RE agent seemed inexperienced totally disinterested, didn't seem to have much idea about valuing a property other than going on line to look at other properties in the area - something I'd already done. Worst of all she never followed through with providing the valuation information as part of the follow up. I would definitely not use Fox & sons to sell my property given this experience.

Jacqui · 9 March 2026

★★★★★ 5/5

Google

Cannot thank the team at Amesbury enough! Joe, Amy and Courtney were amazing, professional and friendly throughout the entire process, even with delays caused further down the chain and the stressful situation the process can be, they went above and beyond to assist, chase up solicitors, other estate agents and be available whenever we needed them. Highly recommend!

Chester · 22 March 2024

★★★★★ 5/5

Trustpilot

Finally in my flat thanks to Shayla

Finally in my flat thanks to Shayla. She has been amazing & was totally on top of everything despite the lousy solicitors & me hounding her all the time. Thank you Shayla & the rest of the team, you are all stars 🌟

Helen · 14 November 2025

★★★★★ 1/5

Trustpilot

Never touch these people with a barge…

Never touch these people with a barge pole! I’ve never in my life had such a bad experience with an estate agent and that’s saying something! Major pressure tactics to get you to spend more, refusal to return deposit, which thankfully they are so dodgy that tgey do not have a bank account and you need to pay by card! Always remember you can do a charge bsck bua your bank and you get your money back! The excuses I heard to hold onto your money! I think this may be hiw these guys get paid! Anyway rubbish service, rubbish people and steer well clear of these cowboys! Sequence homes are part of this group so steer clear of them as well.

Ken · 13 February 2026

★★★★★ 5/5

Google

Couldn’t recommend the team at Fox and Sons Amesbury enough! From start to finish, Amy, Joe and Courtney were fantastic. It wasn’t the easiest process with issues at the bottom of the chain but the extra effort they put in was highly appreciated. Very friendly and professional. So glad we chose them for selling.

Lucy · 22 March 2024

★★★★★ 1/5

Trustpilot

Unprofessional Demeanor

The Crawley team, particularly Branch Manager Kane Caulfield, displayed unprofessional, rude, and disrespectful behavior.They wasted our time by not responding promptly to our inquiries, forcing us to follow up continuously for weeks, both regarding our initial offer and when the property came back on the market.When we decided not to proceed with the offer, Kane Caulfield began speaking to us in a rude and unprofessional manner.We kindly request that take appropriate action regarding the Branch Manager's behavior.

Bimlesh · 12 August 2024

★★★★★ 1/5

Trustpilot

Fox and Sons Peacehaven

Slammed the phone down on my father when he was enquiring about a Peacehaven bungalow and was asked if his property was on the market. When he said "Not yet" the agent simply hung up. Serious buyer turned away by this agency. Would reconsider if you are thinking of listing your property with them.

Darren · 24 July 2026