1/5
Awful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
Trusted Agent profile · Wiltshire
★★★★★
1,637 reviews across 3 platforms
11 Fore Street, Trowbridge, BA14 8HA, Wiltshire, BA14 8HA
Connells's office in Wiltshire, at 11 Fore Street, is rated 1.9 out of 5 across 1,637 reviews on three platforms.
Every review we hold for the Wiltshire office, from every platform, shown as written. First names only.
1/5
Awful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
1/5
Ridiculous fees for a first time move
Ridiculous fees for a first time move. Payed nearly £500 for no help whatsoever. Started paying rent before we were allowed to move in. Wish we went elsewhere. Staff seem uninterested to help.
1/5
Under valued our house by 30k
Under valued our house by 30k! All other local estate agents valued at our sold price. Poor service. Poor valuation. Don’t even think the surveyor was local.
1/5
The reason why buyer didn’t get a…
The reason why buyer didn’t get a mortgage given by Connells was : too many council houses around. What a joke. Would not recommend.
1/5
Have complained regarding the house…
Have complained regarding the house which is rent out next to us. Connells has failed to sort it out. Had to get in touch with council accordingly.
5/5
BIG THANK YOU TO EVERYONE AT CONNELLS…
BIG THANK YOU TO EVERYONE AT CONNELLS MAIDENHEAD. ESPECIALLY TO SUNNY, ANTHONY AND AJ.. THANK YOU FOR MAKING MY DREAM POSSIBLE. :).. GOING TO HIGHLY RECOMMEND SUNNY.
1/5
The most distrustful estate agents in…
The most distrustful estate agents in the whole country. You will NOT get the house if you don't pay extra to use their mortgage advisor. Stay clear.
1/5
Worst company ever would not recommend…
Worst company ever would not recommend at all. Don't do anything but harass you, chasing for rent that isn't even late.
1/5
Waste of space trying to inquire about…
Waste of space trying to inquire about a property.
1/5
Very poor experience
Terrible experience, treating customers poorly.
1/5
Avoid
AVOID is all I can advise
1/5
Force you to "meet" with their in-house mortgage adviser
Always forcing you to use their in-house mortgage adviser, even if you already have your own adviser and a mortgage offer on the table! Will never use.
1/5
Connells amesbury
We have had our property on with them for 5 months, had 2 viewings and NO communication from them at all. Shocking customer service, and certainly will never use them again
1/5
Biggest Cheater
Biggest Cheater. They definitely will not return your money easily. They asked me to go to TDS if i want my deposit back. If possible stay away from them.
1/5
Very disappointed with their service
Very disappointed with their service, fobbing you off whenever you call up. Not communicating with you properly regarding your purchase. Wouldn’t risk dealing with them if I was you
1/5
Very bad experience
Very bad experience, the agent made fun of my decor and made mistakes in the documentation everywhere, they were totally inept at selling my property, utter waste of time.
1/5
AVOID this Terrible company
Terrible company, do not use surveyors / valuations, spent over £1000 to value a property for refurbishment and returned a value of £0. Absolute joke avoid at all costs.
1/5
Absolutely terrible experience and poor…
Absolutely terrible experience and poor service from start to finish with buying a property through Hayward’s Heath branch. I would never use them again.
1/5
Connells - exeter branch
Connells - Exeter branch!!!Please, please, please avoid this branch as they are very dishonest and will cost you a lot time and money!Beware - you have been warned!
5/5
Great service
great service from Al on my rental property. advised me every step of the way. Will use him again in the future. I will recommend him to all Landlords.
1/5
Refused to let an apartment...
They refused to let an apartment (In 2 DOUBLE bedroom flat!). Reason: I have 2 children. The ad should indicate: no pets, no CHILDREN ..
1/5
Horrible staff Across luton branches
Horrible staff Across luton branches RudeNot honestStay away Connells lost customer who have just purchased house from another estate agent worth £600,000.
1/5
Do not waste your time
Rude , dishonest and completely untrustworthyWith a Mortgage in place you have no hope of even a viewing How they operate is a joke
1/5
Worst agency ever
Worst agency ever. Very rude, not profesional at all!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Wiltshire office has 1,637 reviews across three platforms: 2 on Facebook, 2 on Yell, 1,633 on Trustpilot (across the whole business).
Connells Trowbridge is rated 1.9 out of 5 across all 1,637 reviews.
Connells Trowbridge, 11 Fore Street, Trowbridge, BA14 8HA, Wiltshire, BA14 8HA.