Trusted Agent profile · Willenhall
★★★★★
493 reviews across 2 platforms
53 High Road, Willenhall, WV12 4JR
Dixons's office in Willenhall, at 53 High Road, is rated 4.2 out of 5 across 493 reviews on two platforms, including 313 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Willenhall.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Willenhall office, from every platform, shown as written. First names only.
5/5
GoogleReally helpful staff. Thankyou Tracy, your unfailing good humour has really helped in coming with the sale of my house.As I said you have been one little bright light in the dark! Thankyou x
Hi Deborah, thank you for your 5* review and comments. It's good to hear that Tracy has kept you positive throughout the process. Kind regards, Mike.
5/5
TrustpilotExcellent service and a lovely team
Efficiency with a smile and attention to detail throughout the lettings process, excellent service and a lovely team
1/5
TrustpilotDon't answer the phone
Don't answer the phone, dont get back to you when i was obviously interested in a property,ignores messages left for a return call, then sells without even contacting me to see if I wanted to put an offer in, feel sorry for the sellers might have got a better offer, I wouldn't use them to sell my house
5/5
GoogleExtremely helpful and very friendly. Went though a different long sale and Dixon’s was there every step of the way.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReceived excellent help and advice to sell our mothers property from Hayley and Tracey. No complaints from us at all.
Thank you for your wonderful 5* review of our local team. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
5/5
GoogleOutstanding staff ,great service from the word go ,nothing was too much trouble for them ,good communication ,10 star rating if available .PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have used Dixons willenhall twice in last 4 years , sale and a purchase.... always supportive informative and most of all friendly ! Would certainly recommend their servives !
Thank you for your kind words and 5* review! Best wishes, Scott
5/5
GoogleThe team at the Willenhall branch have been fantastic from start to finish with the sale of our house. Polite and helpful staff who were always available for any advice and would definitely recommend
Good Morning Andie, Thank you for taking the time to provide your feedback from experience with the Willenhall branch of Dixons. It is fantastic that you have awarded a 5* for the service you received from the staff in the office and you would highly recommend their services. Kind regards, Maryjane.
1/5
TrustpilotRipped me off
Ripped me off! They took my deposit and then refused to give me it back when we didn't get the property - said I provided misleading information when that was absolute rubbish! Bunch of thieves - don't go near them
5/5
GoogleAbsolutely fantastic team, never failed to deliver on their promises and were there to help, support & reassure us every step of the way. We finally got our dream home. Thank you x
Thank you Nicola for your wonderful words and 5* review for Dixons in Willenhall. Brilliant to read that you finally got your dream home! Kind regards, Scott
5/5
GoogleHayley At Dixon's was just brilliant throughout our sale we had an offer in place before we even starting advertising our property. Hayley helped us with selling our property very quickly and efficiently.
Thank you Jasvir for your wonderful 5* review of Hayley and the Dixons team in Willenhall. It is brilliant to read that you felt the service provided was brilliant throughout and that you gained a very quick moving sale. Kind regards, Scott
5/5
GoogleFantastic service from a fantastic team thank you
Hi Gary, thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll the staff at Dixons (Willenhall) were very helpful and professional. They guided me through the process. Nothing was ever too much trouble. Thanks for all your help Emma, Hayley, Tracy.
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
5/5
GoogleCould not have asked for a better service than I got from Tracy. So helpful with any request I had. Will definitely use again.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleReferred by a friend, they delivered an excellent service from start to finish. Efficient and helpful, a big thank you to everyone who worked on my house sale.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
5/5
GoogleA very efficient and friendly service from all the girls at Dixons, Willenhall. Communication was excellent and everything went through very quickly and smoothly. I would recommend them to anyone selling their property.
Thank you Jayne for taking the time to leave us this excellent review, it's great to see that the Dixons, Willenhall team were once again able to provide their proven, 5 star service!
1/5
TrustpilotPoor service.once sale is completed…
Poor service.once sale is completed staff become very unhelpful and rude.they also dishonest in their approach.ask me to pay deposit several months before the sale .many to get my deposit only after complaining.overall I had a very bad experience .they knew we were first time buyer at the time.
5/5
GoogleFantastic team. All staff were friendly, efficient and fully supportive. Made the sale very easy, can't praise them enough. Thank you 😊👍👍👍 …
Many thanks for the terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSo glad we went with Dixons. Praise for Emma Longmore in particular. She made the whole thing seem less stressful. Always took time to answer my calls.
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
TrustpilotExcellent service in difficult times
Ian Walker of Dixons has been excellent throughout quite a complex flat sale. Despite all the complications of COVID and the fact that at one point we had to withdraw the property from sale due to uncertainty about the owner's health, a good and realistic price was obtained. Ian steered us through the process and was very helpful
1/5
TrustpilotAwful experience
Instructed Dixons last year to sell my dad's house. Really hard to get hold of anyone, continually had to chase for updates, felt completely let down by them and their lack of customer service. Avoid!
5/5
GoogleAbsolutely fantastic service! Nothing was too much trouble, always available via phone or email and kept me updated at all times!PositiveResponsiveness, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleCannot get over how quick and efficient it was to buy our first home! The team were professional and very friendly. Thank you so much :)
Thank you Andrew for your kind words and 5* review! Best wishes, Scott
5/5
GoogleStraightforward sale of our property. Excellent communication. Went the extra mile where necessary. Thank you ladies at Dixons Willenhall, it has been a pleasure dealing with you all.
Thank you Lisa for your fantastic review of our Dixons team in Willenhall. It is great to read that they offered excellent communication, went the extra mile where necessary and that you found the staff a pleasure to deal with. Best wishes, Emma.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Willenhall won Gold; Dixons, Redditch won Platinum; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Oldbury won Trusted Agent; Dixons, Kidderminster won Trusted Agent.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Willenhall.
