Every review we hold for the Wigan office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHannah and the team at Wigan are so helpful around deliveries - I had an urgent need for 4 sims that the post office said they couldn’t deliver - Hannah checked the CCTV to prove they hadn’t been then watched like a hawk until they came back and phoned straight away do I could set up my equipment just in time for a major client - they are all super friendly and do what ever they can - highly recommend
Mike · 16 April 2025
Agent replied · 25 October 2024
Hi Mike, thanks for the great review! One of our main selling points is accepting deliveries for our customers, and we're glad we could help in this circumstance!
★★★★★ 5/5
GoogleIt's very hard to explain how good these people are.
Incredibly helpful,polite and nothing too much trouble.
Louise is a complete superstar and I am so grateful I have met her all businesses should have a Louise.
Only spoken to Alex once but what very nice polite person.
I will certainly recommend to everyone based on my first class experience.
Ian · 25 September 2025
Agent replied · 24 December 2025
Thanks for the amazing review Ian!
Louise is certainly a credit to our company and we're glad our customers can see the value she adds to!
★★★★★ 5/5
TrustpilotEllie and Lauren were absolutely brilliant
Ellie and Lauren were absolutely excellent. They were very helpful I came in not fully understanding what I needed. But with their help I was able to understand exactly what I needed. They even helped with their own personal opinions which was extremely helpful.
Ameer · 30 July 2026
★★★★★ 5/5
TrustpilotSarah made our first experience very…
Sarah made our first experience very easy and helped us, gave us a discount with a reasonable price and made the whole process very easy to understand, I would definitely recommend
Manayl · 8 September 2026
★★★★★ 5/5
TrustpilotClare was wonderful
Clare was wonderful! Incredibly friendly and helpful and has a superb handle of the facility. Will gladly use again
William · 23 September 2026
★★★★★ 5/5
TrustpilotAbsolutely brilliant staff at Meanwood…
Absolutely brilliant staff at Meanwood Road, Leeds. They could not have been more helpful. Showed me round the units so I could see the size I needed and explained the booking process clearly. Ideal location for my son's belongings during the university summer break. Very reasonable pricing and lots of extra storage equipment (boxes, bags, tape, etc) if you need them. Will definitely be back next summer.
John · 7 September 2026
★★★★★ 5/5
TrustpilotThe Winsford Storage Team five stars more ways thanone
The Winsford Storage Team are brilliant we found ourselves needing a storage locker when we moved to Greece Clare was fantastic providing all our options so we could make an informed choice as to what size we would need to store or stuff.
Georgina · 20 February 2026
★★★★★ 5/5
TrustpilotI have used the storage team in Kettering
I have used the storage team in Kettering for two years to run my business from. The team there have always gone above and beyond to help me with anything I need. It's a great place to run a business from with dedicated areas to collect / send parcels. I would highly recommend to anyone who has a small business that wants to grow into a bigger space.
Carol-lyn · 7 August 2026
★★★★★ 5/5
GoogleWe had an issue in our office recently that required immediate attention. Graham has been fab at getting the issue resolved and ensuring the office was clean, tidy and fit for purpose. Thanks for getting us sorted Graham.
Karen · 16 April 2025
Agent replied · 25 August 2024
Thank you for the great review, Glad we could get this sorted for you.
★★★★★ 5/5
GoogleAlex was really helpful, letting us look round the different sized units before making a decision. The booking was simple. Would recommend
Debbie · 25 September 2025
Agent replied · 24 December 2025
Thanks so much for the review Debbie, we really appreciate the time taken to leave these comments.
★★★★★ 5/5
TrustpilotA little more expensive but well worth the extra money
The team were really helpful, I needed a storage unit last minute and they went out of their way to show me a video of the unit and how to easily access it. They got me registered and with a unit within minutes. Once there, I got into the unit with no issues and I’m happy with how secure they keep it
Grace · 6 August 2026
★★★★★ 5/5
GoogleI had my whole household belongings stored here for two months. I was originally booked in another local place before here and when I visited the day before moving it absolutely smelled horrid of damp. I could not bear storing my couch, beds etc there. Rang these guys and they sorted me storage straight away, they are only slightly more expensive but well worth it if you need your belongings to be in a dry, clean, non damp facility! Access is easy yet very secure. They also offered insurance at a really reduced rate which is more than can be said for their rivals. Really easy to deal with. Would definitely use again if I need to.
Emma · 26 August 2022
Agent replied · 25 August 2024
Thank you for the kind words Emma and good luck in your new house!
★★★★★ 5/5
GoogleAmazing facilities and the staff were always so helpful!! Hannah was an absolute pleasure to deal with and nothing was too much trouble, credit to the company :)
Alyssa · 16 April 2025
Agent replied · 10 November 2024
Thanks Alyssa, she definitely is, we'll make sure she receives your kind feedback! :)
★★★★★ 5/5
GoogleMost of all I was impressed with the service, from the day I first made an enquiry to moving out. The Storage Team in Wigan were helpful and professional
The facilities are easy to get to and there is plenty of parking outside.
Inside is brightly lit, even inside the units. The space is clean, dry and safe. My property felt very secure in storage here.
Always plenty of trolleys available for moving things in and out, the large roller doors meant it was never a problem even moving large items in or out.
The on site facilities like a toilet and the small kitchen were useful too.
If I ever need storage again I would have no hesitation to choose The Storage Team Wigan.
Dan · 26 August 2021
Agent replied · 25 August 2024
A great review. Thanks Dan. Take care.
★★★★★ 1/5
TrustpilotCold calls and hassle you
Whatever you do DO NOT make an enquiry. You will be bombarded for months afterwards with cold calling, emails and WhatsApp.
AB · 21 July 2026
Agent replied · 24 September 2026
We are sorry to hear your view on our process. We never intend to bombard anyone; we simply aim to offer solutions to help customers with their storage needs. We believe in responding to our customers in both a prompt and supportive way, and in no way aim to overwhelm anyone.
We have removed your details from the system but remain available should you need us for anything in the future. If you would like to reach out to us directly, we would like the opportunity to discuss this further with you in a way of improving our service moving forwards.
★★★★★ 2/5
TrustpilotDissapointed!
I was offered a great price on a storage unit at there Widnes branch. I was told it would be an ongoing price that they gave me. I paid for 12 months storage initially and they confirmed I would pay the initial set price for as long as I kept the unit. However, they have raised the price twice, the second time I rang to complain, so they put it down to my first price increase price. However I am extremely unhappy that the price went up in the first place. They told me that the price for the unit could be rented out for more. When it was offered to me at the ongoing price I was quoted, they were only too happy to take my money as they had several empty units. I feel quite annoyed they have done this and will be removing my belongings as soon as I can!.
Joanne · 30 December 2024
Agent replied · 27 July 2025
Hi Joanne,
Thank you for your feedback and giving The Storage Team Widnes the opportunity to improve our services.
I understand you spoke with a member of the team and raised your query. At the time we were under the
impression you were satisfied with the outcome. Sorry if this was not the case.
Please contact a member of the team on 0151 832 9999 so we can assist you further.
Many thanks
The Storage Team
★★★★★ 5/5
TrustpilotGreat facility and 5 star staff
I was looking for storage to support a house move. The staff, Beth and Holly, were 5 star They were very professional, knowledgeable,patient and never pushy. The facility is clean, easily accessed and secure. I would highly recommend The Storage Team to all.
Paul · 3 September 2026
★★★★★ 5/5
TrustpilotFantastic Facility with Amazing Staff on Site
We have just taken 2 large units at the Winsford branch and the support in getting set up through to any help needed at any time has been outstanding. The facility is fairly new, kept spotlessly clean and has great amenities to support businesses and staff. A bright and vibrant unit with amazing staff to work with.
Sarah · 13 May 2026
★★★★★ 5/5
GoogleLouise and Alex are incredible!
So friendly and helpful, can’t thank Lou enough!
Jen x
Jennifer · 10 May 2025
Agent replied · 24 December 2025
Thanks so much Jen, it's our pleasure to help!
★★★★★ 4/5
GoogleFriendly and helpful staff. From opening the unit to the end of my texture, the staff were on hand to help as needed. The facility is well maintained , clean and airy. Would definitely use hhem again if the need arose.
Closing the contract when the space was no longer needed was simple and they returned the deposit swiftly.
A good all round experience.
Helen · 16 April 2025
Agent replied · 25 October 2024
Thanks for the kind review Helen.
★★★★★ 5/5
TrustpilotBrilliant staff
Brilliant staff, Ellie made it so easy for me. Easy to access facilities and the encouragement is just easy to move around!!
Wilson · 7 January 2026
★★★★★ 5/5
TrustpilotWhat an amazing place
What an amazing place, so clean , so well organised, so affordable. Staff so knowledgeable, always on hand to help and answer any questions I have and to put a smile on my face. Would recommend in a heart beat !!!
Clare · 12 August 2026
★★★★★ 5/5
GoogleHannah was very helpful.
The site is very secure and accessible at all times.
Kelly · 16 April 2025
Agent replied · 16 April 2026
Hi Kelly
Thank you fro the great review
I will pass on to the team
★★★★★ 5/5
GoogleWe used Wigan Storage facility for 3 years, All the staff have been friendly and helpful during that time, most recently Louise and Alex have been providing excellent customer service. Response to emails have been fairly quick and calls returned when required. The units are decent and secure, would recommend.
Debbie · 23 August 2025
Agent replied · 24 December 2025
Thanks for the kind comments Debbie, and thanks for your custom over the years, you know where we are if you need us again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.