Trusted Agent profile · Widnes
★★★★★
2,292 reviews across 3 platforms
58 Albert Road, Widnes, WA8 6JT
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Widnes, at 58 Albert Road, is rated 3.8 out of 5 across 2,292 reviews on three platforms, including 298 Google reviews rated 4.7.
298
Reviews on Google
This office
4
Reviews on Facebook
This office
1,990
Reviews on Trustpilot
Business-wide
Every review we hold for the Widnes office, from every platform, shown as written. First names only.
1/5
TrustpilotBeing messed about
I have tried to purchase a property through this agent over the last 9 months sold my property twice and still not managed to buy the property lost my house sale because the buyers got fed up of waiting so finally pulled out just had enough.
Hi Rose,Sorry to read your review. I have sent a request for more information, this will come from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotFantastic help
Sarah Maddison was fantastic help at helping us find a place to rent, thought the prices of tenancy and even after!
5/5
GoogleGreat team at Reeds rains in Widnes, always communicating in a timely manner. Wayne has been very helpful for me, giving me contacts for contractors.
5/5
GoogleWayne , been fantastic on our home purchase the seller is from mars very difficult !! Wayne has been outstanding dealing with her and managed to get the deal done
5/5
GoogleLaura Newby is an absolute star. She has been nothing but incredible these past 3 weeks helping me to find a tenant, arrange EPCs and generally make sure the properties are good for the tenant to move in. I would highly recommend Laura dealing with anu queries you have with Reeds Rains. Thank you again!
5/5
TrustpilotSam was brilliant from start to finish
Sam was brilliant from start to finish. We demanded a lot and asked a lot of questions which he answered in good time! We had some problems with timings of our move in date but Sam was always helping us and was honest in what information he gave us. Would definitely recommend!
5/5
TrustpilotThis is my first time with an estate…
This is my first time with an estate agent. I was anxious but once I started getting views I was less anxious. I was told the property would get sold however I was getting impatient and was about to give up. When I got the call to say I got a buyer and it was a guarantee. Well I was so happy that they were true to their word that they would get it sold.
5/5
Trustpilotfriendly hassle free service
We used Reeds Rains in Bangor to let our property several times and have always received a good service. Sarah has been great and always found us excellent tennents. Some cheaper letting agents have opened in Bangor, but decided not to chance it as we have to date received a quality hassle free service. Would recommend.
5/5
TrustpilotKalim was very accommodating as I…
Kalim was very accommodating as I needed rearrange a viewing due to the timing not working . He was quick to resolve the issue and get back to me asap
1/5
TrustpilotSince the manager David Gardener left…
Since the manager David Gardener left the business, I have had nothing but problems whilst trying to sell my mothers property. Would not recommend Grimsby branch at all.
5/5
GoogleHi, We have just renewed our tenancy, everything was done electronically without the hassle of having to sign and send sheets of paper backwards and forwards through the post. The whole process was really easy & smooth and I would just like to say the customer service I received from Ben Mountford was excellent., Cheers Ben.
4/5
GoogleWe were purchasing a property where Reeds Rains were acting for the vendors and we found their performance more than satisfactory. RR continually pressed deadlines and provided help when necessary, to facilitate and maintain the momentum for both the sales and purchase processes. Should the need arise in the future, I would certainly consider instructing RR.
4/5
TrustpilotExcellent Service with one Criticism
Still at the early stages of the process but I cannot fault the attention and courtesy shown by all staff that I have seen and spoken to. If there is any criticism I can make it would be the fixed price fee of the agent. If I could explain further, I wanted to handle all viewings but there was no reduction of the fee offered knowing that the cost to them for handling the viewing would incur agent’s time and fuel which would be a saving to them.
5/5
GoogleDealing with Reeds Rains to get my first house has been a pleasure, Wayne and his team have gone the extra mile thanks guys
5/5
GoogleI would just like to say that the staff at reeds reins Widnes have been amazing, the few members of staff I have spoken with as a tennent have been kind helpful, professional and have often gone the extra mile to help me when needed Wayne Scott I have spoken with quite a lot and the compassion and dedication to providing a transparent and warm service has been second to non. Hannah
1/5
TrustpilotNot quite a good experience
We rented through this agency, and even though some of the employees are nice, there are some that are very bad-mannered also.The keys were kept even though the landlord gave the okay 5 hours ahead. The keys were not handed at the property but at the agency.The landlord requested for the agency to submit meeters and a contract, but neither was handed in.In the end, the landlord cut the collaboration for the property off too.
1/5
TrustpilotCancelled utilities
Our landlord decided to change from Reeds Rains to a local agent. Reeds managed to mistakenly inform the utility companies that we had moved out so they tried to cancel our accounts. We were nearly left with no electricity or water. Utterly unapologetic when asked about it. They have been useless in the 10 years we’ve been renting through them, thank goodness our landlord is great.
Hi Lynn,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotWould highly Recommend
From start to finish Reed Rains surpassed my expectations.Olivia looked after the initial purchase of the property in Rye and superbly managed the rental to Stuart who expertly navigated the sale. It was a pleasure dealing with such a great knowledgeable team !!!!
Great to read! Happy we could of helped :)Regards,Reeds Rains
5/5
TrustpilotTROUBLE FREE PURCHASE. RECOMMENDED.
WREXHAM BRANCH.Brilliant! Purchased large Victorian house from Silas and Sophie. Excellent from start to finish. Immediate response from them with any enquiries I had during purchase process. Very communicative, with positive, friendly guidance throughout. Would not hesitate to use them for any further purchases, and could not recommend them highly enough…Fantastic!
5/5
TrustpilotWe recevied a great professional service received great professional service
We received great professional service. We are in Australia and even this far away we were kept up to date on a regular basis and given the best advice.
Thank you for your kind words. We appreciate you taking the time to share your positive experience. We are glad to hear that you were kept informed throughout the process and received the best advice.
5/5
TrustpilotStaff very knowledgeable and helpful
Staff very knowledgeable and helpful. Negotiated the sale very well. I am pleased I used them to sell my house.
We appreciate your kind words and are thrilled to hear you had a positive experience. It's wonderful to know our team was able to assist you in selling your home. We strive to provide excellent service and are glad you were pleased with the outcome.
5/5
GoogleFantastic customer service from start to finish. I couldn't have asked for a better lettings agency to deal with. Laura made sure the whole process ran as smooth as possible and nothing was too much to ask of her! I would definitely recommend Reeds Rains to anybody who is looking to rent within the area!
5/5
TrustpilotReceived exeptional service from Reed…
Received exeptional service from Reed Rains. A special mention to Sarah Maddison for the job well done.
4/5
GoogleFriendly and Helpful service by Jake and the team at Widnes branch. Just completed on the purchase of our property and couldn't fault them. Would highly recommend. Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Widnes won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Widnes.
Yes. Reeds Rains Favsco 23 won Gold for Best Estate Agent Guide 2023 Gold Award, Widnes branch at EA Masters 2022.
